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NH Ciudad de Santander

Hotels
Finding rooms for you...
8.6
/10
Very Good
264 reviews

What Guests Say About Their Stay

Mark

10.0
/ 10
Steps and ramp access to entrance. -Spacious Lobby with seating. Reception Desk with English speaking staff members. -Helpful and polite staff. -Clean premises. -Free WiFi, username & password provided on check-in. -Two lifts to all floors. -Room 307, twin single beds. Keycard entry. Two sliding door cupboard hanging space and shelves, electronic safe (free). Desk and chair, lamp, tea & coffee making facilities with kettle, bottle opener. One complimentary bottle of water. Fridge (contents chargeable). Wall-mounted Philips TV. Round table with an upholstered chair, lamp. Beds with bedside tables. Telephone. Long wall mirror. Suitcase stand. Multiple power sockets with USB charger ports. Effective air-con. Double-glazed window with view of trees, apartment blocks and street below. Bathroom with bath-shower, toilet, bidet, basin, NH branded toiletries, large mirror, hairdryer, heated towel rack. -When logged onto hotel WiFi you have access to the hotel’s website which includes a useful Santander city guide, minibar prices, and the ability to request amenities for the room. -Car park. Cons: -Room - minibar expensive, eg Coca Cola €4. (Remember: only ONE bottle of water is complementary). -Breakfast - expensive, from €16.90pp. We brought spoons & bowls with us and purchased food & drink from the ‘Unide supermercado’ convenience store (also sells alcohol) across the road from the hotel. -Room - occasional dog barking from an adjacent room.

Rebecca

10.0
/ 10
Arrived early but checked in with no problems. English speaking reception staff Car parking available Great location close to bars and the sea Pet friendly

Peter

10.0
/ 10
Great location walkable to Centro and the Santander Bay in a few minutes. Comfortable and clean and a great breakfast. Staff super friendly. Will stay again.
In the Area
See Map
Paseo Menendez Pelayo, 13-15, Santander, Cantabria, Spain, 39006

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
NH Ciudad de Santander is located in area / city Santander. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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NH Ciudad de Santander Address: Map & Location

Paseo Menendez Pelayo, 13-15, Santander, Cantabria, Spain, 39006
Discover More Places
Lobby NH Ciudad de Santander
Lobby 2 NH Ciudad de Santander

Discover More About NH Ciudad de Santander

Location


NH Ciudad de Santander is located in area / city Santander.

About NH Ciudad de Santander

From business event to corporate gathering, NH Ciudad de Santander provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but NH Ciudad de Santander welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at NH Ciudad de Santander.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

NH Ciudad de Santander is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, NH Ciudad de Santander is the right place to stay.

All facilities in NH Ciudad de Santander

Bar, Cafe and Lounge NH Ciudad de Santander
Bar, Cafe and Lounge
Functional Hall NH Ciudad de Santander
Functional Hall
Lobby NH Ciudad de Santander
Lobby
Exterior NH Ciudad de Santander
Exterior
Others NH Ciudad de Santander
Others

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist

Public Facilities

  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Conference center
  • Business facilities
  • Conference rooms

Transportation

  • Garage
  • Secure parking

Food and Drinks

  • Vegetarian meal
  • Breakfast

General

  • Banquet
  • Parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in NH Ciudad de Santander

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at NH Ciudad de Santander
62
Number of floors in NH Ciudad de Santander
4
Another facilities in NH Ciudad de Santander
Laundry service, Multilingual staff, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in NH Ciudad de Santander

What are available facilities at NH Ciudad de Santander?
There are top facilites at NH Ciudad de Santander such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at NH Ciudad de Santander?
Check-in time at NH Ciudad de Santander is staring from 15:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does NH Ciudad de Santander provide breakfast?
Yes, NH Ciudad de Santander provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of NH Ciudad de Santander?
NH Ciudad de Santander is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does NH Ciudad de Santander have?
NH Ciudad de Santander has 4 floors.
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More Reviews from Other Guests in NH Ciudad de Santander

Overall Ratings & Reviews NH Ciudad de Santander

Other sources (264)
8.6
Very Good
From 264 reviews
Cleanliness

9.0

Room Comfort

8.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews NH Ciudad de Santander

Number of reviews per page
20
40
Top reviews
Adrián
icon-with Pet
with Pet
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I had a very disappointing experience. I specifically booked and paid an additional €25 for an upgraded room, but upon arrival, I was given a standard room with separate beds—the most basic option listed on Expedia. This was already frustrating, as it did not match what I had paid for. The situation became worse with the air conditioning, which was not functioning properly. Instead of cooling the room, it was mostly blowing hot air, making the environment very uncomfortable. As a result, I had no choice but to open the window. The hotel is located in a very central area(this is why I choose it), with a bar and restaurant nearby. Since it was a Friday night, the noise levels were extremely high, and I was unable to rest at all. Additionally, the overall maintenance condition of the hotel is far below the NH standard I am accustomed to, which made the experience even more disappointing. I was only stopping over while traveling by car, hoping for a good night’s rest, but this turned into a complete nightmare. Overall, this experience fell far below expectations and was very disappointing.
Read More
Reynaldo Thadeus Jr.
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This is a nice nh hotel in Santander . The parking was convenient . It’s near a very good restaurant called “El Bonito “ which was recommended by our receptionist. The breakfast buffet was average and was not so good compared tot the other nh hotels though the service here is better . Since this is an nh collection and not an nh cuidad .. the amenities are not very good. I didn’t see a gym in the hotel . The lobby was nice but sparse . But what stands out is the service . I had a small statue of Our Lady of the Pilar about 2 inches in size and was broken . The handyman of the hotel fixed it . I forgot to give him a tip . The reception was also good as the receptionist tipped us the best restaurant in the neighborhood ( their albondigas made out of tuna is the best ) . Though this is not the best among the nh hotels that we stayed at, I still highly recommend this hotel due to its location and proximity to the city center , the Centro Botin ( Santander’s version of the Guggenheim) and its proximity to the beaches .
Read More
A D
icon-with Partner
with Partner
8.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

We stayed just one night prior to getting the ferry back to England. We had our dogs with us and the hotel catered very well for them. We didn't have breakfast or dinner in the hotel, but there were plenty of choices for both within a short walk of the hotel.
Alfonso
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Excellent staff and overall property
Alfonso
icon-Business Family
Business Family
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Excellent property. Location was great for us.
elaine
icon-with Partner
with Partner
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Everything was fantastic couldn’t ask for anything else
Karen
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Helpful staff
Jose
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Staff excellent
Mark
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Steps and ramp access to entrance. -Spacious Lobby with seating. Reception Desk with English speaking staff members. -Helpful and polite staff. -Clean premises. -Free WiFi, username & password provided on check-in. -Two lifts to all floors. -Room 307, twin single beds. Keycard entry. Two sliding door cupboard hanging space and shelves, electronic safe (free). Desk and chair, lamp, tea & coffee making facilities with kettle, bottle opener. One complimentary bottle of water. Fridge (contents chargeable). Wall-mounted Philips TV. Round table with an upholstered chair, lamp. Beds with bedside tables. Telephone. Long wall mirror. Suitcase stand. Multiple power sockets with USB charger ports. Effective air-con. Double-glazed window with view of trees, apartment blocks and street below. Bathroom with bath-shower, toilet, bidet, basin, NH branded toiletries, large mirror, hairdryer, heated towel rack. -When logged onto hotel WiFi you have access to the hotel’s website which includes a useful Santander city guide, minibar prices, and the ability to request amenities for the room. -Car park. Cons: -Room - minibar expensive, eg Coca Cola €4. (Remember: only ONE bottle of water is complementary). -Breakfast - expensive, from €16.90pp. We brought spoons & bowls with us and purchased food & drink from the ‘Unide supermercado’ convenience store (also sells alcohol) across the road from the hotel. -Room - occasional dog barking from an adjacent room.
Read More
peter
icon-with Partner
with Partner
2.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Really no good an over priced hotel in poor condition. Expensive and was supposed be a dog friendly hotel. Well my advice is find somewhere else. You must sign a form saying dogs can not be left unaccompanied. Dinner plans out the window. Place in need of refurbishing and with parking, breakfast and cost for dogs came for 1 night to 240EUR. At best this is a 2 star hotel old bathrooms old lifts and tight parking. My advice is avoid.
Read More
Bernard
icon-with Partner
with Partner
8.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

First, the service was great and my complements to the staff. However, we were beset with problems. Our room's AC was not working. We were moved to a very small room with a window looking out on the parking lot. Fortunately, it had working AC. We were then moved back to our initial room but they forgot we had been moved and then they thought our room was vacant and gave it to another guest. This was quickly rectified. The location was great. The hotel needs to have an remodeling update. There damage was wear and tear to the room, but nothing severe. Due to a storm, there was no wifi for a couple days.
Read More
Rebecca
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Arrived early but checked in with no problems. English speaking reception staff Car parking available Great location close to bars and the sea Pet friendly
Peter
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Great location walkable to Centro and the Santander Bay in a few minutes. Comfortable and clean and a great breakfast. Staff super friendly. Will stay again.
Jannicke-Marie
icon-with Partner
with Partner
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

We had a lovely stay at this hotel and was even lucky enough to get a balcony room. The rooms are spacious, clean and the beds are comfortable - no complaints. Both the reception- and cleaning staff was very kind and helpful. Because of this, the good location and the fact that they are dog friendly, we would absolutely stay here again if we return to Santander.
Read More
Francesco
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Large comfortable room. Conveniently located at walkable distance from the centre. The car park is a bit expensive and quite narrow.
Margarita
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Excellent location. Amazing, very helpful front desk staff. Comfortable beds.
Juan
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 97 week(s) ago

Hotels.com verified review

Excellent hotel! Staff was very accommodating and friendly!
Francisco
icon-with Partner
with Partner
8.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

the place was nice, but with very limited parking that was failed to be disclosed on the Hotel.com website. on our arrival, on a rainy night no parking was available . having to park 5 blocks away and having to climb a steep him. had I know the limitations, I would have booked on another hotel. the rest of the nights I was able to park in the hotel parking
Read More
julito
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Very nice place to stay
David
icon-
10.0
/10
Reviewed 122 week(s) ago

Hotels.com verified review

Second time I’ve stayed here. Ideal stopover for the Ferry and they are good with dogs (they put a dog bed in the room). Staff always friendly and helpful.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 NH Ciudad de Santander

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews NH Ciudad de Santander

Other sources (264)
8.6
Very Good
From 264 reviews
Cleanliness

9.0

Room Comfort

8.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews NH Ciudad de Santander

Number of reviews per page
20
40
Top reviews
Adrián
icon-with Pet
with Pet
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I had a very disappointing experience. I specifically booked and paid an additional €25 for an upgraded room, but upon arrival, I was given a standard room with separate beds—the most basic option listed on Expedia. This was already frustrating, as it did not match what I had paid for. The situation became worse with the air conditioning, which was not functioning properly. Instead of cooling the room, it was mostly blowing hot air, making the environment very uncomfortable. As a result, I had no choice but to open the window. The hotel is located in a very central area(this is why I choose it), with a bar and restaurant nearby. Since it was a Friday night, the noise levels were extremely high, and I was unable to rest at all. Additionally, the overall maintenance condition of the hotel is far below the NH standard I am accustomed to, which made the experience even more disappointing. I was only stopping over while traveling by car, hoping for a good night’s rest, but this turned into a complete nightmare. Overall, this experience fell far below expectations and was very disappointing.
Read More
Reynaldo Thadeus Jr.
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This is a nice nh hotel in Santander . The parking was convenient . It’s near a very good restaurant called “El Bonito “ which was recommended by our receptionist. The breakfast buffet was average and was not so good compared tot the other nh hotels though the service here is better . Since this is an nh collection and not an nh cuidad .. the amenities are not very good. I didn’t see a gym in the hotel . The lobby was nice but sparse . But what stands out is the service . I had a small statue of Our Lady of the Pilar about 2 inches in size and was broken . The handyman of the hotel fixed it . I forgot to give him a tip . The reception was also good as the receptionist tipped us the best restaurant in the neighborhood ( their albondigas made out of tuna is the best ) . Though this is not the best among the nh hotels that we stayed at, I still highly recommend this hotel due to its location and proximity to the city center , the Centro Botin ( Santander’s version of the Guggenheim) and its proximity to the beaches .
Read More
A D
icon-with Partner
with Partner
8.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

We stayed just one night prior to getting the ferry back to England. We had our dogs with us and the hotel catered very well for them. We didn't have breakfast or dinner in the hotel, but there were plenty of choices for both within a short walk of the hotel.
Alfonso
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Excellent staff and overall property
Alfonso
icon-Business Family
Business Family
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Excellent property. Location was great for us.
elaine
icon-with Partner
with Partner
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Everything was fantastic couldn’t ask for anything else
Karen
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Helpful staff
Jose
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Staff excellent
Mark
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Steps and ramp access to entrance. -Spacious Lobby with seating. Reception Desk with English speaking staff members. -Helpful and polite staff. -Clean premises. -Free WiFi, username & password provided on check-in. -Two lifts to all floors. -Room 307, twin single beds. Keycard entry. Two sliding door cupboard hanging space and shelves, electronic safe (free). Desk and chair, lamp, tea & coffee making facilities with kettle, bottle opener. One complimentary bottle of water. Fridge (contents chargeable). Wall-mounted Philips TV. Round table with an upholstered chair, lamp. Beds with bedside tables. Telephone. Long wall mirror. Suitcase stand. Multiple power sockets with USB charger ports. Effective air-con. Double-glazed window with view of trees, apartment blocks and street below. Bathroom with bath-shower, toilet, bidet, basin, NH branded toiletries, large mirror, hairdryer, heated towel rack. -When logged onto hotel WiFi you have access to the hotel’s website which includes a useful Santander city guide, minibar prices, and the ability to request amenities for the room. -Car park. Cons: -Room - minibar expensive, eg Coca Cola €4. (Remember: only ONE bottle of water is complementary). -Breakfast - expensive, from €16.90pp. We brought spoons & bowls with us and purchased food & drink from the ‘Unide supermercado’ convenience store (also sells alcohol) across the road from the hotel. -Room - occasional dog barking from an adjacent room.
Read More
peter
icon-with Partner
with Partner
2.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Really no good an over priced hotel in poor condition. Expensive and was supposed be a dog friendly hotel. Well my advice is find somewhere else. You must sign a form saying dogs can not be left unaccompanied. Dinner plans out the window. Place in need of refurbishing and with parking, breakfast and cost for dogs came for 1 night to 240EUR. At best this is a 2 star hotel old bathrooms old lifts and tight parking. My advice is avoid.
Read More
Bernard
icon-with Partner
with Partner
8.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

First, the service was great and my complements to the staff. However, we were beset with problems. Our room's AC was not working. We were moved to a very small room with a window looking out on the parking lot. Fortunately, it had working AC. We were then moved back to our initial room but they forgot we had been moved and then they thought our room was vacant and gave it to another guest. This was quickly rectified. The location was great. The hotel needs to have an remodeling update. There damage was wear and tear to the room, but nothing severe. Due to a storm, there was no wifi for a couple days.
Read More
Rebecca
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Arrived early but checked in with no problems. English speaking reception staff Car parking available Great location close to bars and the sea Pet friendly
Peter
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Great location walkable to Centro and the Santander Bay in a few minutes. Comfortable and clean and a great breakfast. Staff super friendly. Will stay again.
Jannicke-Marie
icon-with Partner
with Partner
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

We had a lovely stay at this hotel and was even lucky enough to get a balcony room. The rooms are spacious, clean and the beds are comfortable - no complaints. Both the reception- and cleaning staff was very kind and helpful. Because of this, the good location and the fact that they are dog friendly, we would absolutely stay here again if we return to Santander.
Read More
Francesco
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Large comfortable room. Conveniently located at walkable distance from the centre. The car park is a bit expensive and quite narrow.
Margarita
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Excellent location. Amazing, very helpful front desk staff. Comfortable beds.
Juan
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 97 week(s) ago

Hotels.com verified review

Excellent hotel! Staff was very accommodating and friendly!
Francisco
icon-with Partner
with Partner
8.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

the place was nice, but with very limited parking that was failed to be disclosed on the Hotel.com website. on our arrival, on a rainy night no parking was available . having to park 5 blocks away and having to climb a steep him. had I know the limitations, I would have booked on another hotel. the rest of the nights I was able to park in the hotel parking
Read More
julito
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Very nice place to stay
David
icon-
10.0
/10
Reviewed 122 week(s) ago

Hotels.com verified review

Second time I’ve stayed here. Ideal stopover for the Ferry and they are good with dogs (they put a dog bed in the room). Staff always friendly and helpful.
Number of reviews per page
20
40