Ohtels Campo De Gibraltar

After always attending this hotel I have had some bad times, but this time was brilliant. The staff were attentive, very helpful. The man at breakfast and dinner clearing the tables always made my little one smile and greeted him! The room was more up to date this time, and the view was outstanding! The pool was beautiful as always. Food was good, could be a little more selection but for the price! Was amazing. Perfecta !!

Good location. Great staff. We liked the hotel.

Something is strange about this hotel. Some elements are high-end, like the beds, while others are completely amateurish: 1. The elevator was broken and we used the stairs. 2. Our room doors would not lock and could be opened without keys just by turning the handle even when we applied the deadbolt from inside - we had to wait quite a long time in our rooms for a maintenance guy to come fix them. 3. The desk lamp in our room was missing a bulb and the bathroom light flickered on and off (luckily we could shut the bathroom door to sleep). 4. Hallways smelled like drywall and paint and had many unhung doors leaning up against walls. Maybe we caught the hotel at an awkward moment during renovations, though I didn’t see any workers around. It certainly has the potential to be a 4-star hotel, if they can work out the many quirks.

I don’t leave reviews, unless it warrants. My experience here started out poorly with a 30 minute wait to check in. They had several youth futball teams checking in ahead of us upon entering the room. There were no pillowcases on the pillows and when I tried to reach the front desk by phone, there was no answer. I went down to the lobby reception and asked for the pillowcases and he said they would send them up. After an hour I went back down to ask for them again and housekeeping did bring the pillowcases. The shower does not keep the water inside as the shower door does not extend enough and the floor gets soaked. I woke up at 5 AM to use the restroom and luckily, I had my slides on to stomp on a huge cockroach scurrying on the floor. There was music provided by the hotel at the pool outside our balcony until after midnight, which was very disruptive and extremely loud. Overall, the staff did not seem interested in customer service and my overall experience there one night was very disappointing.

The Bar staff was friendly

The hotel was very clean, the restaurant and cafe were excellent. The options at breakfast catered for all. The staff were fantastic, very friendly and helpful. Loved staying here.

Hotels.com charged me for a stay that did not exist. Arrived at the hotel and was turned away by the reception staff, who stated they did not sell any rooms for days, the hotel was full and no room was available. Online support was useless. Spanish customer care number for Hotels.com does not work and/or exist. A week later I am still waiting for a refund. Terrible experience.

I would recommend avoiding this hotel. I had booked a hotel room and when I went to check in they found my name but there was a technical error that did not register my booking. At this point I was told that there hotel was full and I could not stay even though I showed my booking confirmation code and showed my identification. The reception staff apologised for this and stated thay there was nothing more that they could do. The staff helped direct me into the Gibraltar jurisdiction.

Nothing negative to say about this hotel. The location works perfectly for access to both Gibraltar & Spain. The amenities are great & the food is excellent. We will continue to stay here……

Very pleasant stay. Great service and good value for money.

Staff was very nice. Walking distance to what we needed. Property is dated and hot if you get the top floor.

Nice hotel , very close to the border to Gibraltar , about 15 minute walk , it has parking for 12 euro a day which is good for the area, and nice restaurant . The room is clean and the pool looks nice as well , I did not use it because no time but it looks very nice . The room is clean and large and the staff is very friendly . The town center is also short walk .

Awful old fashioned terrible bed awful pillows terrible noise from traffic

localizacion

Good stay. No issues with the room, was mostly clean. Food in the cafe area isn’t great. Staff were friendly at checkout time. Communication before the stay was awful, ignored messages from myself on Expedia while trying to make a simple amendment to my booking. Whoever is in charge of guest comms should be looking into this.

Great location, breakfast had lots of option. Room was a bit tired, but I’d highly recommend it for a visit to Gibraltar.

The one thing we like about the hotel is that it’s close to the border with Gibraltar and the price was right. Right the hotel is being renovated so even though the noise was kept quiet some areas had dirt everywhere. But overall it’s a nice place to stay. One thing though, it seems that the hotel is a magnet for large groups; there were some sports teams staying there so if you don’t mind staying in noisy areas until late evening, good for you. I prefer quiet places while vacationing.

Close to border Big breakfast buffet Great views Great parking Sofa needs replacing Extra bed uncomfortable and too small

Clean room, friendly staff and good location

Great place to stay if you want to visit Gibraltar on a budget