Berjaya Hotel Colombo

The hotel was a dump. Pool furniture broken, dirty, stained and torn. Pool towels dirty, stained torn & frayed. Shower filthy Curtain ribs broken. Air con units very rusty, leaking and noisy Trains going past all night honking their horns so no sleep. The photos of the hotel rooms etc were just lies. They were absolutely nothing like the real rooms. The hotel and Pool looked like it was derelict.

Spend the days with verry delicious foods and the friendly staff who served us very professionally. Need to renovate the rooms and the entire property to attract more and more guests. I strongly recommend Berjaya hotel is a place to relax while you are enjoying the quality sapid meals.

The staff were all friendly hospitable and helpful. The property unfortunately needs some tender loving care as its very tired on the whole.

Spacious room cleaning was done every day very friendly staff will come again

It was a memorable experience with see view.

Its value for money. Ideal for an individual or family who wants to relax and have a good time without much pressure on the pocket. If they need to keep customer attraction hotel need to work a bit on the maintenence

Old property , pictures on the website are deceptive , rooms are small, furniture is old , bathrooms are not in good condition , it’s not value for money … convenient place for a night to sleep , nothing else .

The hotel was worth its value. The people are very nice and helpful.

The staff at the hotel Berjaya are the highlight of the place. Everyone is so friendly and eager. Nikita was especially helpful at her job, and as a translator for the rest of the staff, she is a true gem. The rooms, although a bit dilapidated, are nice. The AC was very good. Everything could use some maintenance and a fresh coat of paint. The showers could use some careful attention, but they weren't the worst I have seen. The matresses need replacement, I had bloody springs in my back all night, but again, for the cost, it's not unreasonable. The wost part of the whole stay was probably the food. Food safety isn't taught or practiced. Food is half warmed in chafing dishes, not properly held at standard temperature, and although the flavor is good, the quality becomes questionable after you taste it, leaving you with a rumble in the gut and literally caused me to vomit. Although the cooking staff is extremely helpful and excited to serve you, it doesn't make up for what they are serving. Access to the beach is grand. Just watch the trains, and if you don't like the sounds of crows, you should probably stay elsewhere. Overall, our stay was pleasant. It feels like this used to be a grand hotel 20 years ago, but like the place was bought by owners who only stuff their pockets and aren't worried about reinvestment into their property. The wonderful staff definitely deserve better, and the hotel itself which isn't too far gone to save, deserves better as well.

This place is gross. Its dirty, they dont even bother to clean the table cloths, much less the showers. The matresses are at least 10 years old and have been ran over by several steam rollers leaving only the springs that stab you at night. There is no nice way to say this but this place is terrible. It doesnt deserve the rating it has, the staff is the only recompense. They are lovely, kind and courteous. They are very warm and nice. They ade the saving gracw of this once nice hotel.

Horrible experience. Place is old and dirty.

Excellent service and big rooms

Excellent service from the entire team during these challenging times. The customer service and the food were excellent. Thank you all.

This place is good. Reasonable price and a decent place. Closer to beach and main road too. So good for a traveler.

The property and it's staff are all excellent for the hotel price, big and clean pool, close by the beach, secure access to the beach. Breakfast was great, food was great. Close to Colombo city, you can take bus, touk touk, taxi at a very cheap price. Had a very nice time

Unbeatable value for money. Amazing pool (including kids pool). Attentive and very polite staff. Great buffet breakfast. Larger King beds (largest bed I've seen in a hotel). Whole hotel is in need for a huge renovation, it has seen its best days, you can see signs of aging pretty much everywhere you look but I think we will highly unlikely get the same price after such renovation hence my review score based on the price I paid and the value I've got. It's an amazing stay and we all had a blast.. Highly recommended..

I thought it was under par for the price. Staff generally ok, one especially bright and helpful concierge who went by the name Brito. The buffet spread for lunch and dinner were very forgettable. Most nights i just caught an uber out to wherever i fancied. Good Uber service in the area. Every street was busy. A 12 minute ride can take anywhere upwards of 30 minutes.

Very tired hotel, in need of urgent renovation. Staff were very nice. Room was not cleaned to minimum requirements, Pillows smell, dirty clothing items left behind from previous female guest in my room and stayed there for 3 days until I had to mention it. The pool and sea view was nice however there is a noisy train line between the pool and the beach. you have to cross a dirty path in order to walk across a bridge to get to the beach., this takes too long . this noisy train seems to pass very frequently all day and night so not good for light sleepers. The chefs are not trained for western evening dinners and I had to send 2 main courses back to the kitchen. Just to emphasise this, I have never sent a single dish back to the kitchen in my whole life, this was the first and second time. Im sure the local dishes are fine though. The Mount Lavinia Hotel is far superior and only 15 mins walk away. I walked there every day for dinner and relaxation, this would be my preferred hotel if I ever return to Columbo. This is not a 4 star hotel in any way, I would give this a 1 star personally. This has been my experience, the hotel and cleanliness are poor due to lack of investment, the staff are fantastic though.

Nice place.rooms are in avarage .overall this is a good location even though rates are bit high.reccomended

Front office and restaurant staff were very helpful, friendly and treated us well. Dinner in the restaurant was good one day and the quality was poor the next day. Definitely needs improvement. We were happy to get driver accommodation. The condition apparently was poor including hygiene, where meals were served.