Berjaya Hotel Colombo

Hôtel bruyant à proximité du train et la présence de groupes

Staff were very courteous and attentive! Some were weird but most made me feel welcome. All sharply dressed and helpful. I appreciate it. The breakfast was better than okay. Actually had pork bacon, rolls and bananas. Dining hall was clean but chilly. Room was spacious and clean with brand new furniture and wood work. Good amenities. Wifi peak of 3Mbps. Bathroom was dated and had significant zinc build up. Trains running pretty regularly behind the property sounded like a rocket passing but it's less noticeable after a few hours.A few spaces smelt old: trapped heat, old cloth, dust rust etc. But staff were cleaning and making small renovations regularly. Food overall is so-so but they have spirits at a fair price. Bug repellent upon request. Okay hotel but I won't make it your first stop in Sri Lanka.

Property is badly run down and neglected would not recommend it.

The staff were very helpful and accommodating. Very pleased with the service.

The hotel was a dump. Pool furniture broken, dirty, stained and torn. Pool towels dirty, stained torn & frayed. Shower filthy Curtain ribs broken. Air con units very rusty, leaking and noisy Trains going past all night honking their horns so no sleep. The photos of the hotel rooms etc were just lies. They were absolutely nothing like the real rooms. The hotel and Pool looked like it was derelict.

Spend the days with verry delicious foods and the friendly staff who served us very professionally. Need to renovate the rooms and the entire property to attract more and more guests. I strongly recommend Berjaya hotel is a place to relax while you are enjoying the quality sapid meals.

Vi behövde betala extra för tidig incheckning. Checkade in kl 12 istället för kl.14. Debiterades 2000 Rs extra :( Inte speciellt serviceinriktad personal i incheckningen samt när vi checkade ut.

The staff were all friendly hospitable and helpful. The property unfortunately needs some tender loving care as its very tired on the whole.

Spacious room cleaning was done every day very friendly staff will come again

It was a memorable experience with see view.

Its value for money. Ideal for an individual or family who wants to relax and have a good time without much pressure on the pocket. If they need to keep customer attraction hotel need to work a bit on the maintenence

Old property , pictures on the website are deceptive , rooms are small, furniture is old , bathrooms are not in good condition , it’s not value for money … convenient place for a night to sleep , nothing else .

The hotel was worth its value. The people are very nice and helpful.

The staff at the hotel Berjaya are the highlight of the place. Everyone is so friendly and eager. Nikita was especially helpful at her job, and as a translator for the rest of the staff, she is a true gem. The rooms, although a bit dilapidated, are nice. The AC was very good. Everything could use some maintenance and a fresh coat of paint. The showers could use some careful attention, but they weren't the worst I have seen. The matresses need replacement, I had bloody springs in my back all night, but again, for the cost, it's not unreasonable. The wost part of the whole stay was probably the food. Food safety isn't taught or practiced. Food is half warmed in chafing dishes, not properly held at standard temperature, and although the flavor is good, the quality becomes questionable after you taste it, leaving you with a rumble in the gut and literally caused me to vomit. Although the cooking staff is extremely helpful and excited to serve you, it doesn't make up for what they are serving. Access to the beach is grand. Just watch the trains, and if you don't like the sounds of crows, you should probably stay elsewhere. Overall, our stay was pleasant. It feels like this used to be a grand hotel 20 years ago, but like the place was bought by owners who only stuff their pockets and aren't worried about reinvestment into their property. The wonderful staff definitely deserve better, and the hotel itself which isn't too far gone to save, deserves better as well.

This place is gross. Its dirty, they dont even bother to clean the table cloths, much less the showers. The matresses are at least 10 years old and have been ran over by several steam rollers leaving only the springs that stab you at night. There is no nice way to say this but this place is terrible. It doesnt deserve the rating it has, the staff is the only recompense. They are lovely, kind and courteous. They are very warm and nice. They ade the saving gracw of this once nice hotel.

Horrible experience. Place is old and dirty.

Excellent service and big rooms

2

Excellent service from the entire team during these challenging times. The customer service and the food were excellent. Thank you all.

This place is good. Reasonable price and a decent place. Closer to beach and main road too. So good for a traveler.