Ice Hotel

Relaxing place to stay. Fantastic breakfast.

Awesome place!

Stayed in a cold room. Outstanding experience. The artwork in each room is fantastic.

I paid $1,200 for one night’s stay for myself and my daughters. The artistry is amazing. However, the service was terrible. Nobody helps you with your bags. Nobody tells you where your room is. Nobody greets you. We had to drag our luggage all over the place trying to guess where our room was. They cater to the tours. They advertise “check in and out” times, which aren’t correct. You can “check in” but cannot take possession of your room until approximately 6pm. You can “check out” at approximately 11am, but you have to be out of your room at 8am so they can clean for tours. When asking for information, we were pointed to a QR Code and told to watch it. The resort was neat to see, but that is a considerable amount of money for one night to not be treated well. Nothing was complimentary, not even coffee in the morning. I would recommend touring the property, but I would not recommend staying. We looked forward to this stay for over a year and were greatly disappointed due to the lack of service.

Highs - amazing ice hotel, wonderful main restaurant, lovely bar and adventure center, friendly staff (though too few), proximity to Sami center. Lows - crowded messy lobby, long lines, minimal amenities before or after ice hotel night, very out of date "chalet" room, general uncleanliness.

Amazing unique experience. Got to see the Auroras from right behind the hotel (without having to sign up for their tour). They provided snowsuits and boots which was so helpful!

Excellent overall.

We stayed 1 night in one of the cold rooms and it was a fun experience. We went cross country skiing the next morning and had the best time with our guide! Highly recommend!

The place is like a museum!! Absolutely beautiful

Staff is super helpful and friendly

I enjoyed my stay and experience in icehotel. i admired the staff and how helpful they were, especially Pedro at the restaurant. Also, I loved the overall vibe. However, I would have appreciated if you mentioned before booking the rules and regulations of the cold room.

Wonderful experience

Too expensive. Not worth the price

This was a very fun once-in-a-lifetime experience I would recommend to anyone visiting the area. Sleeping in the ice room was cozy inside the sleeping bag. The staff was kind, extremely helpful, and overall I would give this a 10/10 don't miss! Our Ice Menu dinner at the restaurant was incredible and in the top 3 meals we had in Sweden!

Glad that every staff member we met are nice and helpful. Besides the spacious room we stayed, quite surprised about the ample space at the lobby in each room block.

Quite an experience . Had a good night to take pictures of Northern Lights. Ice Sculptures of all room are amazing. Each room has its own. Worth the trip

We had no idea that the ice bar would be under construction during our stay. The ice part of the hotel is only open until 6 which also was not told. This leaves very little to no activities to do after 6 in this town during this time of the year. Very sad

I stayed during the summer time. Property looks very run down, unkept, an eye sore. The room I stayed in didn’t have a real mattress. The thermostat was locked and couldn’t be changed, and the room was cold. There was mold or mildew in the shower area. Besides the bathroom, the rest of the room was clean as you would expect. Dining at the ice hotel restaurant is very tasty, but very expensive. Hotel is in a remote area with not much else around. The 365 ice art rooms and hotel are very cool to see. Hotel guests get into the ice art rooms for free. Overall an average experience and stay. Maybe it would be nicer during winter. Then again, some of the rooms could use a huge makeover.

Great stay

All of the staff here are down to earth and very helpful with answering our questions. The warm hotel is simple and clean. I like it being quiet which made our stay peaceful. The location is also close by the waters and nature always is a plus! I can always go back here to experience these one again!