How many rooms are available at Hotel Astoria?

Hotel Astoria has 21 rooms in total.

Does Hotel Astoria provide parking?

Yes, Hotel Astoria provides parking. Please confirm details directly with the hotel.

What do past guests say about Hotel Astoria?

Hotel Astoria is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Hotel Astoria

Name: Hotel Astoria
Address: Steinmattstrasse 32, Postfach 469, Zermatt, Visp, Valais, Switzerland, 3920, Steinmattstrasse 32, Valais, 3920, Switzerland
Rating: 8.6

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8.6

/10

Very Good

164 reviews

What Guests Say About Their Stay

Mahesh Babu

10.0

/ 10

Stay was excellent, hotel was close by to everything ( train station - 10 mins, Matter horn cable car - 15 mins walk, Spar express market - next door ) The receptionist/manger was so friendly and very helpful, I recommend this this hotel to all

Christian

10.0

/ 10

The staff is very friendly and helpful. The hotel in its style is charming. The location within Zermatt very good.

patrick

10.0

/ 10

I was very impressed with this place! I enjoyed my stay very much.. I arrived early around 10am and they allowed me to check in early. Woman at the desk was very helpful and friendly. Rooms are spacious, clean, and have a great view. Breakfast also was better than I expected and the coffee was great!

In the Area

See Map

Steinmattstrasse 32, Postfach 469, Zermatt, Visp, Valais, Switzerland, 3920

Main Facilities

Elevator

Staying at Hotel Astoria is a good choice when you are visiting Zermatt.

What's around Hotel Astoria

Steinmattstrasse 32, Postfach 469, Zermatt, Visp, Valais, Switzerland, 3920

Discover More Places

Discover More About Hotel Astoria

General
Near Zermatt-Matterhorn Ski Paradise

Location
When you stay at Hotel Astoria in Zermatt, you'll be near ski lifts, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. This spa hotel is within close proximity of Kirchbrücke and Mountaineers Cemetery.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Zermatt-Matterhorn Ski Paradise - 0.1 km / 0.1 mi
Zermatt - Furi - 0.1 km / 0.1 mi
Furi Ski Area - 0.1 km / 0.1 mi
Furi - Riffelberg - 0.1 km / 0.1 mi
Kirchbrücke - 0.1 km / 0.1 mi
Mountaineers Cemetery - 0.2 km / 0.1 mi
St. Mauritius Church - 0.2 km / 0.1 mi
Matterhorn Museum - 0.2 km / 0.1 mi
Zermatt–Sunnegga Funicular - 0.5 km / 0.3 mi
Zermatt-Furi Gondola - 0.8 km / 0.5 mi
Zermatt Visitor Center - 0.8 km / 0.5 mi
Tour Monte Rosa - 0.8 km / 0.5 mi
Forest Fun Park - 1.1 km / 0.7 mi
Sunnegga Ski Resort - 2.3 km / 1.4 mi
Cervino - Sci Estivo - 2.4 km / 1.5 mi

Facilities
Take time to pamper yourself with a visit to the full-service spa. This hotel also features concierge services, babysitting (surcharge), and ski storage.

Business Facilities
Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage.

Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:30 AM to 10 AM.

Rooms
Make yourself at home in one of the 21 guestrooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.

All facilities in Hotel Astoria

Others

Kids and Pets

Babysitting with surcharge

Things to Do

Food and Drinks

Continental breakfast
Breakfast

Transportation

Bicycle rental

Accessibilty

Wheelchair accessible

Public Facilities

Smoke-free area
Safety deposit box
Elevator

Hotel Services

Newspaper in lobby
Luggage storage
Porter
Multilingual staff
Concierge

Nearby Facilities

ATM/Banking

Sports and Recreations

Ski storage

Accommodation Policy & General Information in Hotel Astoria

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Check-in/Check-out Time

Check-in:

14:00 - 22:00

Check-out:

Before 11:00

Pet fee: CHF 8 per pet

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Allowed

Professional property host/manager

General Information

Popular Facilities	Elevator
Check-In / Check-Out Time	From 14:00 - 22:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Astoria	21
Number of floors in Hotel Astoria	3
Another facilities in Hotel Astoria	Babysitting with surcharge, Spa, Continental breakfast, Breakfast, Bicycle rental

Frequently asked question in Hotel Astoria

What are available facilities at Hotel Astoria?

There are top facilites at Hotel Astoria such as Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel Astoria?

The standard check-in time at Hotel Astoria is starting from 14:00 - 22:00 while the latest check-out time is at Before 11:00

Does Hotel Astoria provide breakfast?

Yes, Hotel Astoria provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Astoria?

Hotel Astoria is a 3.0-star hotel.

How many floors does Hotel Astoria have?

Hotel Astoria has 3 floors.

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More Reviews from Other Guests in Hotel Astoria

Overall Ratings & Reviews Hotel Astoria

Other sources (164)

8.6

Very Good

From 164 reviews

Cleanliness

8.6

Room Comfort

8.2

Location

8.2

Service and Facilites

8.8

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Traveler Reviews Hotel Astoria

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Top reviews

Penny

Leisure with Partner

6.0

/10

Reviewed 200 week(s) ago

Expedia Group verified review

Nice friendly on reception. Room very basic and dated. No kettle etc. good base though for shops and lake.

David

Leisure Family

10.0

/10

Reviewed 251 week(s) ago

Expedia Group verified review

Service was amazing, everyone was so friendly!

Mahesh Babu

Friends and Family Family

10.0

/10

Reviewed 260 week(s) ago

Hotels.com verified review

Anna

Friends and Family Family

8.0

/10

Reviewed 263 week(s) ago

Hotels.com verified review

The bed and comforter were super comfortable. The room and balcony were very spacious. It’s an older hotel but it’s cute and everything works. I didn’t get a chance to visit the sauna but it looks new and clean. Service staff were amazing. Wifi is very weak and unreliable.

Corin

with Partner

10.0

/10

Reviewed 345 week(s) ago

Hotels.com verified review

Beautiful spacious room with Matterhorn view from the balcony.

Paul

Friends and Family with Friends

6.0

/10

Reviewed 346 week(s) ago

Hotels.com verified review

This hotel is in desperate need of an upgrade. All the fittings are old and the rooms incredibly dark. The lighting is totally inadequate. We had to use the torch on our phone to see in the wardrobe! No lounge or bar and front door locked at 22:00. Breakfast was adequate at best However; it was very clean and the staff were pleasant and very helpful. There is a good ski room We did not use the Wellness centre so can’t comment. It’s position in the town is good and handy for most things. Pleasant and helpful driver to shuttle you and luggage to and from station. This was obviously once a grand hotel in the middle of Zermatt but has seen little if any investment this century.

Christian

Leisure Family

10.0

/10

Reviewed 348 week(s) ago

Expedia Group verified review

The staff is very friendly and helpful. The hotel in its style is charming. The location within Zermatt very good.

patrick

10.0

/10

Reviewed 349 week(s) ago

Hotels.com verified review

Christopher

Friends and Family Family

10.0

/10

Reviewed 350 week(s) ago

Hotels.com verified review

Simple and straightforward mountain hotel in the middle of Zermatt. Wonderful location and the staff as fantastic - welcoming us, free and on time pickup at train, breakfast, storing our bags while we skied...

Datz

Leisure Family

10.0

/10

Reviewed 368 week(s) ago

Expedia Group verified review

Charming place with nice views. Complimentary ride to the train station is appreciated.

Amit

Leisure Family

8.0

/10

Reviewed 369 week(s) ago

Expedia Group verified review

Quite a nice hotel cozy with some view of snow capped mountains in Sept. lot of restaurants around. Breakfast is simple and enough to get the day started. Room was big with comfortable beds.

Venaida

with Partner

10.0

/10

Reviewed 378 week(s) ago

Hotels.com verified review

Great location. It’s between train station and gondola ride to Matterhorn. Very friendly and helpful staff.

Verified traveler

Leisure with Partner

10.0

/10

Reviewed 379 week(s) ago

Expedia Group verified review

Awesome staff. Great recommendations for dinner, vent over backwards for any request. Room had an awesome view of the Matterhorn.

Leslie Ann

Family

8.0

/10

Reviewed 382 week(s) ago

Hotels.com verified review

The hotel’s location was excellent-near the town center.Our room was spacious enough for 3 people, with an amazing view of the Matterhorn.The pub downstairs was quite noisy though, even with the windows closed. Breakfast was ok, except that they don’t seem to refill the food anymore after 9am (breakfast ends at 10am). It would also be nice if they added a coffee maker in the room. Overall, still a good place to stay at in Zermatt.

dan

with Partner

10.0

/10

Reviewed 396 week(s) ago

Hotels.com verified review

very nice hotel and the staff went out of their way to help. The bar down the street could be loud if you haven't skied all day. I however, slept like a baby.

Kesh

8.0

/10

Reviewed 415 week(s) ago

Expedia Group verified review

Decent lication close to rental shop if needed, pub downstaira, close to bus stop or short 8 min walk to matterhorn lifts

Verified traveler

with Partner

8.0

/10

Reviewed 438 week(s) ago

Hotels.com verified review

This hotel needs to upgrade the facilities: bed mattress, lights etc. Not quality to grade as 4 star hotel. Good room size and breakfast. Location is okay and 10 mins walking to train station and supermarket.

Verified traveler

10.0

/10

Reviewed 444 week(s) ago

Expedia Group verified review

There was me and my dad staying in the apartment for our skiing holiday. We stayed bed and breakfast. The staff were lovely and helpful, nice food. The room was clean and had everything you needed. Very good location in terms on close to bus stops to take you to whichever ski lifts. Was a very pleasant stay and we will be returning here again.

Tim

8.0

/10

Reviewed 456 week(s) ago

Expedia Group verified review

Overall a good stay. Staff helpful and friendly. Room comfortable and very clean. Showers worked well with high pressure and plenty of hot water. Breakfast good with decent coffee, which was nice. Sauna and steam room all brand new and a nice extra to have. Only downside is the Papperla bar downstairs. This can get very noisy. It’s a Zermatt institution so not likely to go away any time soon! It’s a shame as it does affect the hotel. Earplugs would help, but I heard from people in the rooms directly above the bar that they could feel the bass through their room.

juu

10.0

/10

Reviewed 466 week(s) ago

Expedia Group verified review

Really love this hotel and location. It does provide free shuttle from Zermatt stations. Just need to inform the hotel before you arrive. When I reach zermatt station, I call the hotel for the free shuttle and was inform that there be a fee for it. I was very surprised because when I booked, it mention with free shuttle. Anyway I decided to walk all the way to the hotel. It was a lovely walk and surprisingly it was not far. About 5~ minutes. When I reach the hotel, the receptionist did apologies for the misunderstand about the free shuttle because he was new there. Just 2 days at his work. I was promised a room with Matterhorn view on the top floor and the receptions make a mistake and wanted to give me another room on the 2nd floor. After much hesitation, the reception managed to fine my records with my correct room ands did apologies again. Other than that, everything was perfect. The room was spaces and the baloney with the Matterhorn view was beautiful. Breakfast was great too. I would definitely stay again at this hotel if in Zermatt. And would recommend this hotel.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.