Astoria Lucerne

Location, location, location….the Astoria has it locked in. Need the train? Just down the street. Need to go see the lake? Again, docks are down the street. Shopping? Dining? Yep, just down the street. Convenience was appreciated for myself and family during our stay. The Astoria met our needs.

Low average

Hotel itself was really well located. Staff were unfriendly and a bit unacommodating

They have a bar at top floor. Had a easter party and music was too loud. I called around 12.30 at night to complaint but no result. Music was on until 1.30 AM.

Great rooftop, amazing food & drinks!! Very walkable to old town and the translation. Great value!!

Disappointed in extra charges and the credit card deposit that doesn’t returned for at least 7 to 10 days. I am over this process and should against the law. Very Disappointed in gym and breakfasts.

Convenient location to visit down town, Restaurants shops Bus station is really Close and so is the Train Station

Nice sized rooms. Excellent staff. Very convenient to transportation. Reasonably priced

Nice property, a little noisy from roof top bar but only one night. Overall comfortable

Hotel great location great staff great only not excellent because the shower was too tiny and with low pressure

Close to the train station and restaurants downtown. Roman at the front desk was great in explaining dinner options

In the center of Luzern, and located very close to Down Town Luzern. Easy to find and to unload the Car. I booked two Rooms. One for me and one for two family members. Room Service wIas outstanding. Clean and perfect with new towels. It couldn't have being better. Very nice Bathroom/Shower. However I had to store my Luggage open in the Bath Room, since I could barely walk around the bed. The furniture was nice but almost no shelfs and no drawers to store my clothes and/or luggage. Very annoying during a 6 day stay. The title of the Room is vastly over stated and misleading. Temperature in my room was too low. (it was very cold outside, but still) The room of my Daughter however had a reasonable size, but also practically now place (shelfs/drawers) to store clothes/luggage etc., especially for two guests. The Beds have nice firm mattresses the cushions however could be surely better. The staff was knowledgeable and showed interest to help. Very pleased. I was welcomed to stay and informed in a professional way about my options regarding parking the car in the Hotel Garage and usage of Public Transportation. If it wasn't for the Room Size and Storage capacity/capability it would've being almost perfect. Thank you. Phil

Hotel was good but walls were extremely thin. We could hear road noise (not a busy main road) and outside chatter all evening. We could also hear other couples all night and bathroom pipes from other rooms.

Night clubs are on the roof. Weird place later at night and loud. People clubbing use the elevators and the elevators are trashed. Restaurants associated with hotel are also bland and very over priced. The little Vietnamese place on the backside of the hotel is better then “Mekong”.

Front desk staff were the least helpful of anywhere , and that's saying a lot since I have traveled to a lot of remote places in the world.

We did a room upgrade, and even with the upgrade, the room was super basic. It’s two twin bed, so if you and your couple sleep together, you one of you will fall in the middle because the beds will slide away. Very noisy too.

Very cozy room and loved the location

Staying here is not worth it. Need higher tier room to have coffee maker, escalator is out of service, hallway in my floor smells like old carpet, third bed is made of rock and to top it all...the thumping music(noise) from the roof top bar until 3am. Have a good rest.

All great nice room nice breakfast

Beautiful and staff was lovely