Astoria Lucerne

Location, location, location….the Astoria has it locked in. Need the train? Just down the street. Need to go see the lake? Again, docks are down the street. Shopping? Dining? Yep, just down the street. Convenience was appreciated for myself and family during our stay. The Astoria met our needs.

El hotel está muy bien ubicado el servicio excelente y el desayuno bueno . Lo único que no gustó es que las fotografías no se parecen en nada a la habitación con mármol tipo carrara que tienen en su página. Es suiza y no es nana barato para lo que dan

Low average

Hotel itself was really well located. Staff were unfriendly and a bit unacommodating

Muito bem localizado em Lucerna, proximo a estacao de onibus e trem. Apenas senntimoa falta do frigobar para armazenamentonde agua e lanches.

They have a bar at top floor. Had a easter party and music was too loud. I called around 12.30 at night to complaint but no result. Music was on until 1.30 AM.

Great rooftop, amazing food & drinks!! Very walkable to old town and the translation. Great value!!

Disappointed in extra charges and the credit card deposit that doesn’t returned for at least 7 to 10 days. I am over this process and should against the law. Very Disappointed in gym and breakfasts.

Convenient location to visit down town, Restaurants shops Bus station is really Close and so is the Train Station

Nice sized rooms. Excellent staff. Very convenient to transportation. Reasonably priced

Starter med det positive. Personalet og rengøringen var helt i top. VI kom søndag formiddag og receptionisten, som fortalte os at hun var ny, var meget imødekommende og serviceminded. Stor ros til hende. Resten af personalet var også meget servicemindet, stor ros til dem alle. Morgenmad var rigtig god. Maden smagte utrolig godt og kunne få bacon og æg, som var helt i top. Har prøvet morgen mad mange gange, grundet rejser med arbejde, så har lidt erfaring her. Værelset var ikke så stort. Vi valge et "normalt" værelse, så tænker dette måske er standard. Sengen var ikke så god, kan dog være at vi er vant til en rigtig god kvalitetsseng hjemmefra. Vinduerne ud til gaden var ikke så gode. Vi kunne høre støj fra gaden og der kom kold luft ind gennem vinduerne. Heldigvis er Lucerne ikke så støjende om aftenen, så vi kunne sove, trods trafikken. Hotellet har Penthouse hvor der bliver festet. Desværre kan det høres tydligt. Vi havde værelse på 2. etage og kunne sidste aften, fredag, ikke sove. Så vi var trætte da vi tjekkede ud og skulle rejse hjem igen.Umuligt at sove på toget, så kunne have været rart med nattesøvn. Nogle aftener var der meget uro på gangene fra andre gæster og dette kunne tydligt høres. Meget skuffet over deres "Gym". Var en af grundende til at hotellet blev valgt. To små rum med lidt maskiner i, så dette blev ikke brugt. Alt i alt en ok oplevelse. Havde nok forventet mere til prisen. Det der trækker op i andmeldelsen er personalets Service og Rengøring.

Nice property, a little noisy from roof top bar but only one night. Overall comfortable

Hotel great location great staff great only not excellent because the shower was too tiny and with low pressure

Gute Unterkunft, 5 Gehminuten vom Zentrum weg. Relativ wenige Deutsche Ferrnsehprogramme.

Close to the train station and restaurants downtown. Roman at the front desk was great in explaining dinner options

I stayed from Dec 12-15 in hotel Astoria Luzern. Hotel location is convenient, just a few min walk from Lucerne main station. Check-in was fast with no issue. I got a corner room on the 3rd floor. The room was clean and modern. Kudos to the cleaning lady who kept my room clean and super tidy every day. Unfortunately the bathroom in this room does not have a door, so it felt very cold every time I walked out of the shower. On Friday night there was a party in the hotel's bar on the top floor. The music was very loud I had trouble sleeping. So all in all it was a good stay with a few minus points.

In the center of Luzern, and located very close to Down Town Luzern. Easy to find and to unload the Car. I booked two Rooms. One for me and one for two family members. Room Service wIas outstanding. Clean and perfect with new towels. It couldn't have being better. Very nice Bathroom/Shower. However I had to store my Luggage open in the Bath Room, since I could barely walk around the bed. The furniture was nice but almost no shelfs and no drawers to store my clothes and/or luggage. Very annoying during a 6 day stay. The title of the Room is vastly over stated and misleading. Temperature in my room was too low. (it was very cold outside, but still) The room of my Daughter however had a reasonable size, but also practically now place (shelfs/drawers) to store clothes/luggage etc., especially for two guests. The Beds have nice firm mattresses the cushions however could be surely better. The staff was knowledgeable and showed interest to help. Very pleased. I was welcomed to stay and informed in a professional way about my options regarding parking the car in the Hotel Garage and usage of Public Transportation. If it wasn't for the Room Size and Storage capacity/capability it would've being almost perfect. Thank you. Phil

Excelente ubicación, buen servicio y cuartos apropiados.

Hotel was good but walls were extremely thin. We could hear road noise (not a busy main road) and outside chatter all evening. We could also hear other couples all night and bathroom pipes from other rooms.

Wir waren im Dezember 1 Nacht da und es war richtig kalt im Zimmer. Die Badsituation war auch nicht so super da man vom Bett aus aufs Klo schauen konnte und es auch nur eine Glastür gab.