Ruby Claire Hotel Geneva

Self check not the way to be greeted at this level of hotel Several people struggling with it and one person trying to help so queues forming . The room was on the 6 th floor across from the hotel bar so noisy and overlooked In the morning you can hear the trains rumbling below . I would have rather had a coffee machine or a fridge in the room rather than a guitar amplifier . The corridors are all painted black and as the bulb had gone over our door people knocked on the door trying to find their room In the case of a fire it was not clear where the stairs were This hotel is trying to be modern and trendy but ends up worse than a cut price option , very disappointing

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The room is clean but to small. The TV is blocking the walkway.

Outstanding: Breakfast; location; rooms; restaurant; view and service.

Very modern and funky hotel. Would have preferred more comfortable seating in the lobby/lounge/restaurant. Had some issues with inserting our North American adapters. Luggage racks are too small for anything bigger than carry-on suitcases.

Wonderful staff and fun rooftop bar but it was very noisy being next to the tram all night. Great location and blackout shades

Friendly staff

Fantastic hotel, prime spot for visitors to Geneva, right near public transport and the sites like the lake. Very comfortable rooms with good rainfall shower, comfy beds, air con etc. Breakfast was just right, and staff lovely, very friendly. Top quality. Very pleased I stayed here.

I love it

Great bar, comfortable and clean modern room, simple check-in and out process, very good service, perfect location.

A simply brilliant hotel. Why have I be staying in other places???!!

Comfortable, safe, nice 24 hour bar

Located in a nice area of Geneva, close to the lake (2 minute walk). The ferris wheel and gardens are also close by. My room was very small, but they made good use of a small space. Beautiful dining area and very good breakfast buffet (especially for vegetarians and vegans). Would stay here again.

Great location, modern hotel. 1st floor id dark/no view. Rooms could be better designed/ use amenities such as a place to store clothes and/or luggage rack (no where to hang clothes but a few hangers but also nowhere to lay our a suitcase except Floor). More than one smallish, thin towel in better quality. Good AC. Breakfast not worth the cost.

Great location! Helpful staff. Convenient bar.

MAKE YOURSELF A FAVOR AND BOOK ANOTHER HOTEL! Ok, so the rooms have NO PHONE!! If you need anything, you must go to the reception on the 7th floor! We checked in, stayed overnight, explored the city and came back to the hotel. Housekeeping had not cleaned our room, never brought new towels, made our beds, etc (we booked 2 rooms!). So, I found the hotel’s number online and I called them (did I say there in no phone in the room?). The guy that answered the phone said, I had to put a flag on the door for housekeeping service the rooms. There was no flag in the rooms to hang on the door. He got upset with me. No one mentioned that to me at check in and there was nothing in the room to hang on the door. So, I asked him if he could get housekeeping to come and service the room. He said no, you have to go to the reception on the 7th floor and tell them. What!?! I’m already talking to you! You are at the hotel! I have to leave my room, go to the 7th floor to tell them what I’m telling you?!? How does that make sense!!? The guy hang up the phone on me and he could careless about me, my family, and our experience at the hotel! All the walls in the entire hotel are black and very deemed lights! It’s a very dark hotel!!! My family is on a trip in Europe and I must say, this was the worst experience, not only of our trip, but of my recent years of travel! This was my family’s experience! Just horrible!

All

Hotel was in a great location and was very cute!

I recently had the pleasure of staying at Ruby in Geneva last week, and my experience was truly delightful. From the moment I arrived, everything was impeccable. The hotel exuded a welcoming atmosphere, complemented by its spacious lounge and relaxing area, which quickly became my favourite spot to unwind after a day of exploring the city. The facilities were top-notch, and the staff were attentive and friendly, ensuring that every need was met with efficiency and warmth. The ambience of the hotel created a perfect blend of comfort and elegance, making my stay both relaxing and memorable. Given the outstanding service and amenities, I wholeheartedly rate my stay at Ruby a full 5 out of 5 stars. I would highly recommend this hotel to anyone visiting Geneva, whether for business or leisure. It’s a true gem that enhances the Geneva experience.

Incredibly convenient with the No.10 bus from the airport a few minutes to and from the hotel. Followed the tips given by other travellers as it's not an obvious location. Speedy check-in and spacious clean room with very good shower, places to hang things and comfortable bed. Attractions or buses to the sights are nearby and a very good coop supermarket which closes at 7pm. Would recommend and look at other Ruby hotels in different locations in Europe.