Ruby Claire Hotel Geneva

Staff is amazing

Great hotel with good location

Perfect location, situated in the left side of the Geneva lake. Only negative is the lack of vegetarian breakfast options.

The room was nice and modern and the check-in process was seamless. Close to shops and walking distance to transport options as well.

Definitely a quirky property, with comfortable rooms and excellent staff. The food offering was very limited, but I actually appreciated the simple healthy choices on offer. I would have preferred to have tea and coffee facilities in the room. The communal “galley” area on each floor with its boiling hot water tap didn’t work for me as a concept. I would have also preferred a higher bed and thicker mattress, but the use of a ribbon to stop the duvet moving about too much at night was inspiring.

Hotel was petrect for pur stay, super clean, nice products provided and loads of space in the room. It is in a really good location and everything is walkable - only downside is it is a little difficult to find on arrival as the entrace is inside a shopping facility Staff were very nice and helpful, we only stayed 2 nights and got the option to pass on the room being serviced for drink vouchers for the bar which we took them up on. Bar was lovley on the top of the building so outdoor seating aswell as indoor, nice drinks. Check out was painless can drop key cards off in boxs located in all lifts down which is super convenient, would stay again.

Wonderful hotel, very well located Staff are super helpful and friendly Very clean Great atmosphere Would definitely stay here again

Very pleasant stay. Nice welcome. Good food and service in a quirky and lovely hotel. Top location and would definitely return.

I originally had a pleasant stay at this hotel. Soundproof was not good and It doesn’t provide much and you need to pay for toothbrush and other stuff but overall it was not bad. On check out day, my flight got cancelled and I was automatically rebooked to a flight next day. The on-site staff told me I can’t extend for a night in the same room and I have to book a new room through booking platform on my own. So I went ahead with it quickly. Everything was in such a hurry and when I was booking a new room I wasn’t aware it’s non refundable. Not even an hour later, I found out I was rebooked to another flight that was leaving in 2 hours so I rushed to cancel my reservation through booking platform and asked them to reach out to the property to explain the situation hoping to get a refund or at least partial. Unfortunately the hotel said my reservation was done in “several hours before cancellation request so it can not be cancelled anymore due to reservation policies”, hence no refund. After several attempts to explain the situation, the hotel still insists on no refund and not even credit or voucher. Theoretically they did nothing wrong by sticking to their rules. But it was not flexible or accommodating at all. I urge everyone to make sure to choose the option with full refund because no matter how quickly you cancel right after or you are in any kind of urgent circumstances they won’t allow any flexibility. Unfortunately I don’t feel like staying with them ever again.

As a solo traveller, I felt safe, the room was super clean, minimalistic, staff were so helpful, Would say here, again, affordable for that area, lake just 2 mins away

I love this hotel, it’s well located, efficient and the lobby/cafe is perfect for a coffee or glass of wine. My only issue is that I often come back late from dinner and the entrance is in essentially an alley. I know Geneva is generally safe but I have to go into city mode preparing to run or defend myself as I take the last steps to the front entrance.

The hotel has an interesting set up with Reception located in the bar at the top of the building. We had a quick & seamless check in, opted for a free drink in the bar instead of room cleaning - good choice. Our visit to the rooftop bar was one of the highlights as we were served by a lovely Monika, who really looked after us! The room wasn't the biggest but good enough and we enjoyed toiletries provided (two different shower gels and decent hair conditioner). Location is great, close to transport links, the old town and the lake.

Fantastic stay at Ruby Claire. Great location to explore Geneva from. Top service as well.

The hotel website is not a reflection of what you actually get - the photos are very misleading and the staff think it’s okay ?

NA

Staff were excellent, great location (a little hidden but it's.well sign posted)

Fantastic stay (again!) Spotless. Perfect facilities for a short break in Geneva. Friendly staff.

Great modern hotel

The feel in the room is not nice. The deco has nice pieces but nothing goes well together. There is no privacy on the bathroom

This hotel is very centrally located, with a unique concept. Loved the bar and reception area, with a very friendly and helpful staff. The room was amazing, with a large bathroom and eco-friendly set up. The walk to the room was a bit longer than expected, but with the size and set up of the room, it was well worth the walk. I will definitely stay at this hotel again when I return to Geneva. Loved everything about the hotel.