The Grand Hotel

Clean room, nice staff.

The room with no window air flow not good enough, be careful when booking this type, the hotel inside like historical site, very impressive. In general very good stay.

Interesting history to the hotel! Great tunnel tour and incredible halibut! Great hiking trail out back for an hour hike every day. View of the 101 building.

Beautiful hotel, services are exceptional. They have shuttle buses to the nearby metro station. Everyone is so helpful, front desk, luggage staff, cleaning crew, etc. They made the stay so enjoyable. They arranged early taxi and helped us with luggage on our departure date. Will definitely stay again!

We stay 3 nights and have very good experience s. Staffs are very nice and helpful.

The hotel is very grand and the staff were all very helpful. We extended our stay for the entire holiday due to this amazing experience. Thank you for taking care of us.

The reason I gave 4 stars to the staff because the shuttle guy drove the little cart so violently and ignore my warning and made my luggage flying 20 feet when he made the turn. Totally be avoidable. Damaged my luggage.

The hotel is beautiful. However our room was in another building and we had to climb 4 sets of stairs, an elevator and walk to get there from lobby every day. The food variety was awful. Not western menu available; they ran out of chicken by 5 pm one day. We had eggs Benedict today for breakfast, they delivered it cold and forgot the salmon and bacon and hollandaise sauce and we had to wait a long time. They served pancakes with no butter or syrup and didn’t know what syrup was. Overall the food had no variety either. The room and beds were comfortable.

A beautiful hotel, easy ace

The staff members are friendly and professional. The Grand Hotel has interesting beginnings and historical importance. The building’s architectural and traditional designs are fulfilled with positive meanings. The hotel also has West and East secrets passages tours that visitors can join and to get to learn more about its history. Our rooms have beautiful views of Taipei 101 and Keelung River.

The only complaint is guests have no adjustment on room temperature.

The room had a damp musty smell. The overall feeling is not complied with 5-star hotel standards.

Amenity

Keep up the good work

Not as Grand as you might think. It’s hard to believe that this hotel was once a five star hotel. The entrance is very grand but once you take a good look it quickly starts to show its true face. The room lacked luster and wasn’t what I expected from a four or five star hotel. I recently stayed at a budget hotel, and I swear the Grand Hotel and this economy hotel had the same bed and pillows. When I would lay down on my side, I felt my hip and shoulder bones digging into mattress. There was shampoo in the room for a refillable bottle but no conditioner. No razor, no extra toothbrush, no extra bathroom amenities that a true five star would have. The outlet didn’t work in the bathroom either. The food was… okay. Far from a five star, though. The buffet was a playground for kids and had multiple rooms that were quite a distance from the actual food. We are two adults, and they stuffed us in the back room with screaming kids and families. We thought it was going to be a nice atmosphere, but it was on the same level as a cheap hotel dinner. I wouldn’t recommend staying here if you’re coming for the five star experience. You can visits the hotel without staying, that I would recommend.

there is shuttle to bring you to the MRT station frequently which is very convenient. The architecture of the hotel is nice.

Excellent 5 star hotel

Traffic not very convenient

The Grand hotel is as good as always!

It’s a huge hotel and very beautiful from its original detailing. We ate the buffet for both dinner and breakfast and it had pretty much everything you could think of. As a vegetarian there were several choices for me but a plethora of meat options for my family.