Amari Phuket

Excellent views

great room ,great views ,great people

Horrible property Definitely not a 5 start. Bad room that stink mold Will not recommend anyone

Room had a breath taking view. It was spotless. All the staff members were very helpful and super friendly. Buffet breakfast was fantastic. So much to choose from.

My check-in experience was extremely disappointing. I was initially allocated a room right next to a construction site, which was unacceptable given the nightly rate. After raising the issue, I had to wait one and a half hours to be moved to another room, and even then, the new room did not offer a satisfactory view. To add to the frustration, the coffee machine in the replacement room was broken. I waited over an hour for it to be replaced. While the staff attempted to make amends by offering a bottle of champagne, I don’t drink champagne, so the gesture didn’t feel particularly thoughtful. As a solo traveler paying close to $750 AUD per night, I expected a far higher standard of quality and attention to detail. Unfortunately, the experience did not meet those expectations, and it’s not a property I would recommend. That said, I did genuinely enjoy the service at the lounge, which was consistently pleasant and one of the highlights of my stay. Overall, despite a few positive aspects, I would not choose to return.

Without exception all the staff were excellent they were always friendly & helpful. The location of the hotel is perfect for a trip to Phuket. You can either walk from the hotel or get a tuk tuk which were always ready to go and only cost around 200b. There are a lot of steps! But it kept us fit 😀 The rooms although spotlessly clean are dated, but the sea view was beautiful and the furniture on the balcony was very comfortable. This is a fantastic hotel, with an amazing lobby and view making it a special place to stay, the food was also exceptional but a bit of work on the rooms would make it even better. Highly recommend.

Good amenities but staff not good always with aptitude to solve something , didn’t re stock the room daily with snacks or coffee and I found one of the snacks opened and I had to pay for. Many mosquitoes in rooms , I understand outside us ok bc it is tropical but in rooms it should be something to keep them out , my kids legs and arms are terrible 😞

The room was ok but some of them is missing. The TV is not smart no YouTube just local programming. Housekeeping is good and clean and fresh everything. Breakfast is good choice. The staff are friendly. The pool was clean and close to our room. The hotel is good place and close to the restaurant and bar and massage, shop.

Friendly staff! Amazing food! Cleanliness!

Staff would always take used towels the not provide new ones and we would have to call. Service was not up to par overall. Pool also was always out of towels. Room was also outdated and not renovated.

Amazing ocean views, high end feel, superb staff at the front desk. Wicked good food options. Expensive but worth every dime

Very good view and breakfast buffet was great.

Clean facility. Exceptional, friendly, helpful staff. The food in the restsurants was very good. The breakfast buffet was amazing.

It was all good

Very comfortable

I had a very wonderful stay here. The sea view room was absolutely gorgeous. The entire hotel is on a cliff so wherever you go the view is amazing. Staff behaviour is also good and food was great. Overall it is a perfect resort with a perfect location on the Patong beach.

The scenery is great

This is a really lovely property and I would give it 4.75 stars if it was an option. The rooms were super clean. The service was fantastic. The breakfast buffet was pretty good although we have had better in Thailand. But the staff were just incredible, so kind and friendly. The only reason I didn’t give five stars was the showers are not good - and after travelling 25 hours from Canada, I really just wanted a nice shower. The water pressure is weak. They were only lukewarm at best and the worst part is they leaked literally everywhere. The staff was really great about coming and cleaning it up, but still, it was a bit of a pain in the butt. That said it would not be enough to keep me from coming back the property as well located away from the crazy of Patong Beach - however if you are a late sleeper, be warned… You can hear the bass from the parties late into the night. It’s only a short walk to the main strip, but still feels away from it enough to find some peace. We really enjoyed it.

Our stay was amazing! Breakfast was delish and staff was very nice

beautiful property but need to warn guests about all the walking and the need to take shuttles to rooms -