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Banyan Tree Samui
Hotels
Sustainable Hotel
9.4
/10
Exceptional
417 reviews
What Guests Say About Their Stay
ABDULLAH
10.0
/ 10
The best staff ever and the best resort
Thanks to all the staff especially Miss Tak
If o could rate this 10 star i would
Mariam
10.0
/ 10
We’ve just returned from a 1 week stay at the Banyan Tree Samui. It is a wonderful hotel. Before we booked we looked at reviews and were a little worried about things others had highlighted such as being overlooked or the level of maintenance. Honestly, I’m not sure why other reviewers made such comments! The first point about being overlooked is moot, the villas are so well laid out that you would only be overlooked if someone had binoculars at hand! The maintenance point, every day we saw people maintaining the villas, the common areas, the focus on keeping the villas in top condition is visible!
As for specifics of our experience, from the size of the villa, to the breakfast, activities, food to the staff, we would give all 5 stars.
We would specifically like to call out a few people, firstly Golf, he is an absolute asset to the group. He was amazing in his engagement, communication and just general customer service. We felt so happy to have his support during our stay.
As it was our anniversary my husband planned a private dinner at the beach. We were fortunate to have Melon helping us that day and she was absolutely fabulous. Her customer service skills were exceptional, she never interrupted or intruded on our meal but was there when we needed her! She also took some beautiful pictures which we weren’t expecting - these little details matter when you stay somewhere like the Banyan Tree.
All in all just a lovely experience and we cannot recommend the property enough!!
John
10.0
/ 10
A cabana style layout. Great privacy and transport shuttles were always available and often pre- scheduled by our personal concierge. Away from the busy city area but was easy to get transport. We dined at the Four Seasons for a White Lotus fix but enjoyed the fine dining more at the BT both in flavor and value. We had a private pool suite and enjoyed swims any time. Recommend and will stay again if we return. Friendly staff made us feel special.
In the Area
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99/9 Moo 4, Maret, Samui, Maret, Koh Samui, Surat Thani, Thailand, 84310
Main Facilities
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Swimming Pool
24-Hour Front Desk
WiFi
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Available Room Types in Banyan Tree Samui
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Banyan Tree Samui Address: Map & Location
99/9 Moo 4, Maret, Samui, Maret, Koh Samui, Surat Thani, Thailand, 84310
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Discover More About Banyan Tree Samui
Location
Staying at Banyan Tree Samui is a good choice when you are visiting Maret.
About Banyan Tree Samui
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Banyan Tree Samui is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Banyan Tree Samui.
All facilities in Banyan Tree Samui
Swimming Pool
Entertainment Facility
Functional Hall
Common Space
Lobby
Hotel Services
- Concierge
- 24-hour Receptionist
Kids and Pets
- Babysitting
Things to Do
- Outdoor pool
General
- Swimming pool
Public Facilities
- WiFi in public area
In-room Facilities
- TV
Accommodation Policy & General Information in Banyan Tree Samui
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Another facilities in Banyan Tree Samui | Concierge, 24-hour Receptionist, Babysitting, Outdoor pool, Swimming pool |
Frequently asked question in Banyan Tree Samui
What are available facilities at Banyan Tree Samui?
There are top facilites at Banyan Tree Samui such as Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Banyan Tree Samui?
Check-in time at Banyan Tree Samui is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Banyan Tree Samui?
Banyan Tree Samui is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
Does Banyan Tree Samui have a swimming pool?
Yes, a swimming pool is available at Banyan Tree Samui.
What do past guests say about Banyan Tree Samui?
Banyan Tree Samui is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.
More Reviews from Other Guests in Banyan Tree Samui
Traveloka (2)
Other sources (415)
9.4
Exceptional
From 415 reviews
Cleanliness
9.6
Room Comfort
9.6
Location
8.6
Service and Facilites
9.6
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Traveler Reviews Banyan Tree Samui
Number of reviews per page
20
40
Top reviews
ABDULLAH
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The best staff ever and the best resort
Thanks to all the staff especially Miss Tak
If o could rate this 10 star i would
Mariam
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
We’ve just returned from a 1 week stay at the Banyan Tree Samui. It is a wonderful hotel. Before we booked we looked at reviews and were a little worried about things others had highlighted such as being overlooked or the level of maintenance. Honestly, I’m not sure why other reviewers made such comments! The first point about being overlooked is moot, the villas are so well laid out that you would only be overlooked if someone had binoculars at hand! The maintenance point, every day we saw people maintaining the villas, the common areas, the focus on keeping the villas in top condition is visible!
As for specifics of our experience, from the size of the villa, to the breakfast, activities, food to the staff, we would give all 5 stars.
We would specifically like to call out a few people, firstly Golf, he is an absolute asset to the group. He was amazing in his engagement, communication and just general customer service. We felt so happy to have his support during our stay.
As it was our anniversary my husband planned a private dinner at the beach. We were fortunate to have Melon helping us that day and she was absolutely fabulous. Her customer service skills were exceptional, she never interrupted or intruded on our meal but was there when we needed her! She also took some beautiful pictures which we weren’t expecting - these little details matter when you stay somewhere like the Banyan Tree.
All in all just a lovely experience and we cannot recommend the property enough!!
Read More
Ross Muir
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Beautiful resort, great food. The staff are wonderful.
Nicolas
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Beautiful hotel with nice facilities
John
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
A cabana style layout. Great privacy and transport shuttles were always available and often pre- scheduled by our personal concierge. Away from the busy city area but was easy to get transport. We dined at the Four Seasons for a White Lotus fix but enjoyed the fine dining more at the BT both in flavor and value. We had a private pool suite and enjoyed swims any time. Recommend and will stay again if we return. Friendly staff made us feel special.
Read More
Vishal
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Utter luxury. Amazing villas. Food is spectacular, especially the bbq events. Our host was super helpful and attentive to celebrate our trip. Spa is incredible. One of the best I’ve been to. Views from the villa are incredible. A very special place
Elizabeth
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Beautiful resort
SAMUEL
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Exceptional service.
Talal Mohammed
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Good location, beautiful views very romantic quiet it's good for relaxing and they get a good experience
Anthony
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Amazing.
Jacky
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Beautiful private beach, food was wonderful and the spa options plentiful
JOHN M
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Beautiful location ,great food and not overcrowded. Everyone was very friendly
gabriel
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Very high quality property with personal service and trained staff to serve in the most polite and professional way its guests
KANWAL
Leisure with Partner
8.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
We were very happy to be staying at Banyan Tree. The staff are extremely caring and helpful. We would definitely recommend it and like to revisit.
Sean
Leisure
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
A beautiful property with six star service!
Sam
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Amazing all around! Will
Be back here for sure
anthony
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Loved the resort had so many things to do and felt safe. Staff was wonderful as well and the food was great
Alfredo
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Excellent experience. All staff is courteous and attentive. Views are amazing from the room. Decent dining options inside. Staff helped me fix my luggage that broke while being handled on the airport. they picked it up in my room, got it somewhere to be fixed and returned to me like new. Fix price was very cheap as I was considering buying a new one already.
Read More
Amanda
10.0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
Beautiful hotel and faultless.We stayed in a Hillcrest villa which was so beautiful.Tak our butler was exceptional.Complimentary fitness classes with Bikram we thoroughly enjoyed.Breakfast was delicious.We will for sure return to this beautiful peaceful haven.
scott
Leisure Family
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
amazing beautiful property. Staff was very friendly. Food was great. This is a resort that you must hire transportation to go anywhere else on the island. You cannot walk anywhere from this resort just know this otherwise it's wonderful
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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