Veranda Chiang Mai Suite

Resorts
8.6
/10
Very Good
70 reviews

What Guests Say About Their Stay

Jason
10.0
/ 10
Beautiful resort, absolutely top class staff and such a wonderful place. This is exactly what we wanted, a resort out of the main part of town but still easy to go in town. The staff helped us find a local driver that went above and beyond (thank you again Noom). Stand out staff were May, Earth and well everyone we interacted with. I give them a 10 of 10. Also food on site was great.
Verified traveler
10.0
/ 10
The 3rd time visiting here with family & still wonderful! Incredibly kind, caring & attentive staff. Just what we wanted. Younger daughter (& family) surprised by a birthday cake organised by Khun Fern who went over & beyond in service & kindness! Highly recommended & will revisit.
JD
10.0
/ 10
Great environment with helpful and friendly stuff. Will definitely visit again in short while.
In the Area
See Map
192 Moo2 Banpong, Ban Pong, Hang Dong District, Chiang Mai, Thailand, 50230

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
note: resort was previously named Veranda Chiang Mai Veranda Chiang Mai Suite is located in area / city Ban Pong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Veranda Chiang Mai Suite

192 Moo2 Banpong, Ban Pong, Hang Dong District, Chiang Mai, Thailand, 50230
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Discover More About Veranda Chiang Mai Suite

note: resort was previously named Veranda Chiang Mai

Location


Veranda Chiang Mai Suite is located in area / city Ban Pong.

About Veranda Chiang Mai Suite

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Veranda Chiang Mai Suite exclusively for you.

Veranda Chiang Mai Suite is a resort with great comfort and excellent service according to most resort's guests.

Enjoy luxurious treats and incomparable experience by staying at Veranda Chiang Mai Suite.

All facilities in Veranda Chiang Mai Suite

Others Veranda Chiang Mai Suite
Others

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Spa
  • Health club
  • Picnic area
  • Garden
  • Library
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Tours
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar

Family-friendly Facilities

  • Kids club
  • Babysitting & childcare (surcharge)
  • Children pool

General

  • Banquet
  • Parking
  • Terrace

Transportation

  • Area shuttle with surcharge
  • Valet parking

Business Facilities

  • Meeting rooms
  • Business center

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Veranda Chiang Mai Suite

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately THB 683 for adults and THB 460 for children
  • Airport shuttle fee: THB 1200 per vehicle (one way)
  • Early check-in fee: THB 4500 (subject to availability)
  • Late check-out fee: THB 5500 (subject to availability)
  • Rollaway bed fee: THB 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a smoke detector and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 23:30
Check-out:
Before 11:30
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 23:30 - to 11:30
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Veranda Chiang Mai Suite
33
Another facilities in Veranda Chiang Mai Suite
Beach umbrella, Outdoor pool, Spa, Health club, Picnic area

Frequently asked question in Veranda Chiang Mai Suite

What are available facilities at Veranda Chiang Mai Suite?
There are top facilites at Veranda Chiang Mai Suite such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Veranda Chiang Mai Suite?
The standard check-in time at Veranda Chiang Mai Suite is starting from 14:00 - 23:30 while the latest check-out time is at Before 11:30
Does Veranda Chiang Mai Suite provide breakfast?
Yes, Veranda Chiang Mai Suite provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Veranda Chiang Mai Suite?
Veranda Chiang Mai Suite is a 5.0-star hotel.
How many rooms are available at Veranda Chiang Mai Suite?
Veranda Chiang Mai Suite has 33 rooms in total.
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More Reviews from Other Guests in Veranda Chiang Mai Suite

8.6
Very Good
From 55 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

8.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
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Traveler Reviews Veranda Chiang Mai Suite

Number of reviews per page
20
40
Top reviews
Jason
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Beautiful resort, absolutely top class staff and such a wonderful place. This is exactly what we wanted, a resort out of the main part of town but still easy to go in town. The staff helped us find a local driver that went above and beyond (thank you again Noom). Stand out staff were May, Earth and well everyone we interacted with. I give them a 10 of 10. Also food on site was great.
Read More
Douglas
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Great hotel in beautiful area
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 331 week(s) ago

Expedia Group verified review

The 3rd time visiting here with family & still wonderful! Incredibly kind, caring & attentive staff. Just what we wanted. Younger daughter (& family) surprised by a birthday cake organised by Khun Fern who went over & beyond in service & kindness! Highly recommended & will revisit.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 351 week(s) ago

Expedia Group verified review

The resort architecture is really spectacular and inspiring. A wonderful place to relax and seek quiet. However, the interior detailing is not always up to the mark - small details that mar the overall impression - like for example the clutter around the entrance to 'Higher Room', the breakfast restaurant. The rooms are spacious and nice - I would have preferred that the small bed in front of the terrasse door seemed strange in the room. The large bed is rather hard and there is no choice in pillows. The two pillows on the bed were too large and hard for me. There could also be more towels .. needed for hairwash etc. Finally, arriving by car it was quite difficult to find the property and there were no signs before reaching the property. A detailed map on the web would have made it so much easier.
Read More
JD
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 355 week(s) ago

Expedia Group verified review

Great environment with helpful and friendly stuff. Will definitely visit again in short while.
Verified traveler
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 356 week(s) ago

Expedia Group verified review

The staff were very frindly and helpfully in the restaurant and in the reception, my two bedrooms suite very dirty and so old furniture. I complained and they gave me free dinner to be silence.
NN
8.0
/10
Reviewed 364 week(s) ago

Expedia Group verified review

Nice hotel Good staff Clean facility Great service
Cory
10.0
/10
Reviewed 368 week(s) ago

Expedia Group verified review

Great property, excellent staff. Would recommend to anyone traveling to Chiang Mai.
Lendell
10.0
/10
Reviewed 371 week(s) ago

Hotels.com verified review

Stunning setting with amazing service. A slice of heaven up in the clouds.
keng
10.0
/10
Reviewed 414 week(s) ago

Expedia Group verified review

The decorations are amazing. But there should be the better breakfast compared with the other chain of MGallery
Verified traveler
2.0
/10
Reviewed 422 week(s) ago

Hotels.com verified review

i Love Chiang Mai , people r friendly and helpful until I stay in veranda ,I have totally different kind of feeling . this is my second time to stay here since I really love the nature setting of the hotel. However, The front desk gave me a strong feeling that they are racial especially if you r asian looking . Not the only time we were offered dated or broken guest room and kinda rude assist by them compare to western guest , as a return guest I dun think they care, since they have no data about whether how many times you were staying in their property . We suppose to check in at 2 , we were there at around 3 , but we r the only guest to be asked for delay the check in time till 4:30 or even late, no welcome drink, nothing , but a rude conversation offer as a welcome . Perhaps because we made reservation thus hotel.com rather than their our reservation , it’s seems all the email and requests they will not reply ! I can feel they just dun give care for our stay.we were offered the guest room with the terrible smell of the toilet , I am sure they notice there ‘r problem of the guest room , that’s why as Asian , we were being offered a terrible room . We r here for vacation, we hate complaining , but we have no choice cause we are not here to suffer ! I was thinking to go visit their other properties in Pattaya and etc, but I think it’s time to break up with the Veranda chain , this is the worst service I ever received from the veranda high resort .
Read More
Karl
8.0
/10
Reviewed 427 week(s) ago

Hotels.com verified review

This place is very nicely designed as a sort of eco-friendly resort that blends into the environment which is in the hills of Chiang Mai away from the bustling downtown. The rooms seemed like a time share resort a lot of storage cabinets and kitchen. However, there were no plates or utensils. The dining is exquisite but more expensive than local food courts. To save some money, we brought some meals back to the room from these food courts but also had to purchase some paper plates/utensils to eat it. There are golf courses nearby and a nice spa at the hotel. Since we had a 6 week old with us, we were just looking for a quiet place to get away and enjoy each other and our new baby. The night dining is outside and is designed with a glass roof way overhead to block the rain. It was very nice with no real mosquito problem while we ate. They have a shuttle service to take you anywhere on the grounds you want to go, which was nice when it was raining. The infinity pool has a great view. The breakfast buffet was delicious. They didn't offer bar soap for the sink to wash our hands but provided it once we requested. They did provide a "detergent" with the usual toiletries, although we weren't sure whether that was for washing clothes or what. It certainly wasn't to wash dishes! Wifi was horrible! All in all, this place was not a perfect fit for us at this time, but we did enjoy it and would recommend for people who want to get away totally from downtown and enjoy nature.
Read More
Verified traveler
8.0
/10
Reviewed 439 week(s) ago

Hotels.com verified review

Overall, it was a great experienced. Perhaps there should be airport free shuttle bus services considering the location is outside the city and more variety of the restaurant breakfast menu. Also noticed at night there are lots of worm crawling around the road.
Sipoom
8.0
/10
Reviewed 468 week(s) ago

Hotels.com verified review

Was disappointed to stay there, my room has no view and close to the street and car park. I could here the traffic from car park and street. The room condition was old and didnt maintain properly. The dining table was so dark. Dont believe the photos too much.
Verified traveler
10.0
/10
Reviewed 488 week(s) ago

Hotels.com verified review

I stay in the pool villa where the room is spacious, clean and tidy. I like the design of the pool and the jacuzzi as well. I am satisfied with everything except two things. The first thing is related to the restaurant. There are only two restaurants in the hotel. One is for breakfast and lunch. Another one is for dinner. The taste of the food is not up to a five stars hotel standard. It is also a bit overpriced. With limited choice, we eventually go back to the city to have our dinner. The other negative side is that the wifi is not stable and weak. I cannot watch even a short video clip sent to me from my friend. In addition, there is a lot of mosquito in the open area. I understand that it is not the problem of the hotel. Yet it is very difficult to stay in the outside area to enjoy sun bath.
Read More
Verified traveler
8.0
/10
Reviewed 505 week(s) ago

Hotels.com verified review

The hotel have beautiful natural scenery, but a bit far away from city, not convenient & need to call taxi as free shuttle to city only have 3 per day.
suyin
10.0
/10
Reviewed 536 week(s) ago

Hotels.com verified review

Verandah Chiangmai surpassed our expectations in terms of spaciousness of rooms and service. The architectural effort to bring nature very close to its hotel guests is highly commendable. It's a pity that it's rather far from the city and many cab drivers tend to charge more or avoid making the trip. Overall a unique, unforgettable hotel stay.
Read More
Daniel
10.0
/10
Reviewed 560 week(s) ago

Hotels.com verified review

Service was lacking in the food and beverage department but the comfort, beauty and friendliness of the staff made up for this short fall. Would have been nice if the pools were heated.
Jomkwan
10.0
/10
Reviewed 564 week(s) ago

Hotels.com verified review

Spacious 1-bedroom suite is extremely comfortable for three adult. Friendly staff is available 24/7. View is great since the hotel locates in the arms of mountains and hills. Highly recommend this place.
Dana
10.0
/10
Reviewed 565 week(s) ago

Expedia Group verified review

Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Veranda Chiang Mai Suite

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 55 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

8.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Veranda Chiang Mai Suite

Number of reviews per page
20
40
Top reviews
Jason
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Beautiful resort, absolutely top class staff and such a wonderful place. This is exactly what we wanted, a resort out of the main part of town but still easy to go in town. The staff helped us find a local driver that went above and beyond (thank you again Noom). Stand out staff were May, Earth and well everyone we interacted with. I give them a 10 of 10. Also food on site was great.
Read More
Douglas
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Great hotel in beautiful area
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 331 week(s) ago

Expedia Group verified review

The 3rd time visiting here with family & still wonderful! Incredibly kind, caring & attentive staff. Just what we wanted. Younger daughter (& family) surprised by a birthday cake organised by Khun Fern who went over & beyond in service & kindness! Highly recommended & will revisit.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 351 week(s) ago

Expedia Group verified review

The resort architecture is really spectacular and inspiring. A wonderful place to relax and seek quiet. However, the interior detailing is not always up to the mark - small details that mar the overall impression - like for example the clutter around the entrance to 'Higher Room', the breakfast restaurant. The rooms are spacious and nice - I would have preferred that the small bed in front of the terrasse door seemed strange in the room. The large bed is rather hard and there is no choice in pillows. The two pillows on the bed were too large and hard for me. There could also be more towels .. needed for hairwash etc. Finally, arriving by car it was quite difficult to find the property and there were no signs before reaching the property. A detailed map on the web would have made it so much easier.
Read More
JD
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 355 week(s) ago

Expedia Group verified review

Great environment with helpful and friendly stuff. Will definitely visit again in short while.
Verified traveler
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 356 week(s) ago

Expedia Group verified review

The staff were very frindly and helpfully in the restaurant and in the reception, my two bedrooms suite very dirty and so old furniture. I complained and they gave me free dinner to be silence.
NN
8.0
/10
Reviewed 364 week(s) ago

Expedia Group verified review

Nice hotel Good staff Clean facility Great service
Cory
10.0
/10
Reviewed 368 week(s) ago

Expedia Group verified review

Great property, excellent staff. Would recommend to anyone traveling to Chiang Mai.
Lendell
10.0
/10
Reviewed 371 week(s) ago

Hotels.com verified review

Stunning setting with amazing service. A slice of heaven up in the clouds.
keng
10.0
/10
Reviewed 414 week(s) ago

Expedia Group verified review

The decorations are amazing. But there should be the better breakfast compared with the other chain of MGallery
Verified traveler
2.0
/10
Reviewed 422 week(s) ago

Hotels.com verified review

i Love Chiang Mai , people r friendly and helpful until I stay in veranda ,I have totally different kind of feeling . this is my second time to stay here since I really love the nature setting of the hotel. However, The front desk gave me a strong feeling that they are racial especially if you r asian looking . Not the only time we were offered dated or broken guest room and kinda rude assist by them compare to western guest , as a return guest I dun think they care, since they have no data about whether how many times you were staying in their property . We suppose to check in at 2 , we were there at around 3 , but we r the only guest to be asked for delay the check in time till 4:30 or even late, no welcome drink, nothing , but a rude conversation offer as a welcome . Perhaps because we made reservation thus hotel.com rather than their our reservation , it’s seems all the email and requests they will not reply ! I can feel they just dun give care for our stay.we were offered the guest room with the terrible smell of the toilet , I am sure they notice there ‘r problem of the guest room , that’s why as Asian , we were being offered a terrible room . We r here for vacation, we hate complaining , but we have no choice cause we are not here to suffer ! I was thinking to go visit their other properties in Pattaya and etc, but I think it’s time to break up with the Veranda chain , this is the worst service I ever received from the veranda high resort .
Read More
Karl
8.0
/10
Reviewed 427 week(s) ago

Hotels.com verified review

This place is very nicely designed as a sort of eco-friendly resort that blends into the environment which is in the hills of Chiang Mai away from the bustling downtown. The rooms seemed like a time share resort a lot of storage cabinets and kitchen. However, there were no plates or utensils. The dining is exquisite but more expensive than local food courts. To save some money, we brought some meals back to the room from these food courts but also had to purchase some paper plates/utensils to eat it. There are golf courses nearby and a nice spa at the hotel. Since we had a 6 week old with us, we were just looking for a quiet place to get away and enjoy each other and our new baby. The night dining is outside and is designed with a glass roof way overhead to block the rain. It was very nice with no real mosquito problem while we ate. They have a shuttle service to take you anywhere on the grounds you want to go, which was nice when it was raining. The infinity pool has a great view. The breakfast buffet was delicious. They didn't offer bar soap for the sink to wash our hands but provided it once we requested. They did provide a "detergent" with the usual toiletries, although we weren't sure whether that was for washing clothes or what. It certainly wasn't to wash dishes! Wifi was horrible! All in all, this place was not a perfect fit for us at this time, but we did enjoy it and would recommend for people who want to get away totally from downtown and enjoy nature.
Read More
Verified traveler
8.0
/10
Reviewed 439 week(s) ago

Hotels.com verified review

Overall, it was a great experienced. Perhaps there should be airport free shuttle bus services considering the location is outside the city and more variety of the restaurant breakfast menu. Also noticed at night there are lots of worm crawling around the road.
Sipoom
8.0
/10
Reviewed 468 week(s) ago

Hotels.com verified review

Was disappointed to stay there, my room has no view and close to the street and car park. I could here the traffic from car park and street. The room condition was old and didnt maintain properly. The dining table was so dark. Dont believe the photos too much.
Verified traveler
10.0
/10
Reviewed 488 week(s) ago

Hotels.com verified review

I stay in the pool villa where the room is spacious, clean and tidy. I like the design of the pool and the jacuzzi as well. I am satisfied with everything except two things. The first thing is related to the restaurant. There are only two restaurants in the hotel. One is for breakfast and lunch. Another one is for dinner. The taste of the food is not up to a five stars hotel standard. It is also a bit overpriced. With limited choice, we eventually go back to the city to have our dinner. The other negative side is that the wifi is not stable and weak. I cannot watch even a short video clip sent to me from my friend. In addition, there is a lot of mosquito in the open area. I understand that it is not the problem of the hotel. Yet it is very difficult to stay in the outside area to enjoy sun bath.
Read More
Verified traveler
8.0
/10
Reviewed 505 week(s) ago

Hotels.com verified review

The hotel have beautiful natural scenery, but a bit far away from city, not convenient & need to call taxi as free shuttle to city only have 3 per day.
suyin
10.0
/10
Reviewed 536 week(s) ago

Hotels.com verified review

Verandah Chiangmai surpassed our expectations in terms of spaciousness of rooms and service. The architectural effort to bring nature very close to its hotel guests is highly commendable. It's a pity that it's rather far from the city and many cab drivers tend to charge more or avoid making the trip. Overall a unique, unforgettable hotel stay.
Read More
Daniel
10.0
/10
Reviewed 560 week(s) ago

Hotels.com verified review

Service was lacking in the food and beverage department but the comfort, beauty and friendliness of the staff made up for this short fall. Would have been nice if the pools were heated.
Jomkwan
10.0
/10
Reviewed 564 week(s) ago

Hotels.com verified review

Spacious 1-bedroom suite is extremely comfortable for three adult. Friendly staff is available 24/7. View is great since the hotel locates in the arms of mountains and hills. Highly recommend this place.
Dana
10.0
/10
Reviewed 565 week(s) ago

Expedia Group verified review

Number of reviews per page
20
40