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Veranda Chiang Mai Suite

Resorts
8.8
/10
Very Good
77 reviews

What Guests Say About Their Stay

Mark

10.0
/ 10
Nice escape and contrast from busier city locations but easy access to city locations using Grab or taxi. Pool and breakfast was relaxing experience.

Jason

10.0
/ 10
Beautiful resort, absolutely top class staff and such a wonderful place. This is exactly what we wanted, a resort out of the main part of town but still easy to go in town. The staff helped us find a local driver that went above and beyond (thank you again Noom). Stand out staff were May, Earth and well everyone we interacted with. I give them a 10 of 10. Also food on site was great.

Verified traveler

10.0
/ 10
The 3rd time visiting here with family & still wonderful! Incredibly kind, caring & attentive staff. Just what we wanted. Younger daughter (& family) surprised by a birthday cake organised by Khun Fern who went over & beyond in service & kindness! Highly recommended & will revisit.
In the Area
See Map
192 Moo2 Banpong, Ban Pong, Hang Dong, Chiang Mai, Thailand, 50230

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
note: resort was previously named Veranda Chiang Mai Veranda Chiang Mai Suite is located in area / city Ban Pong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Veranda Chiang Mai Suite

192 Moo2 Banpong, Ban Pong, Hang Dong, Chiang Mai, Thailand, 50230
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Lobby Veranda Chiang Mai Suite
Lobby 2 Veranda Chiang Mai Suite

Discover More About Veranda Chiang Mai Suite

Discover Your Perfect Chiang Mai Escape at Veranda Chiang Mai Suite

Welcome to Veranda Chiang Mai Suite, your gateway to an unforgettable experience in the enchanting city of Chiang Mai, Thailand. Nestled in a prime location, Veranda Chiang Mai Suite offers a harmonious blend of modern comfort and traditional Thai charm, making it the ideal choice for discerning travelers seeking relaxation, adventure, and authentic cultural immersion. Whether you're planning a romantic getaway, a family vacation, or a solo exploration, Veranda Chiang Mai Suite promises a stay filled with warmth, impeccable service, and lasting memories. Room rates at Veranda Chiang Mai Suite start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Veranda Chiang Mai Suite Location

Veranda Chiang Mai Suite is conveniently situated in the vibrant Hang Dong District, a charming area known for its lush landscapes and proximity to both natural beauty and cultural attractions. Located approximately 15 kilometers south of Chiang Mai city center, the hotel offers a tranquil retreat away from the bustling urban core while remaining easily accessible. The nearest major highway is easily reachable, facilitating seamless travel throughout the region. The atmosphere surrounding Veranda Chiang Mai Suite is one of serene elegance, offering a peaceful haven that is still within easy reach of local markets and points of interest. For those looking to explore, the hotel’s location provides a perfect base to discover the rich heritage and natural wonders of Northern Thailand.

Veranda Chiang Mai Suite Facilities & Services

Facilities for guests at Veranda Chiang Mai Suite are designed to cater to every need, ensuring a comfortable and enjoyable stay. The hotel boasts a range of amenities to enhance your experience:
  • A refreshing outdoor swimming pool, perfect for a leisurely dip or sunbathing. Operating hours are from 8:00 AM to 7:00 PM, with no additional fees.
  • A well-equipped fitness center for guests to maintain their workout routine. Open daily from 7:00 AM to 9:00 PM, free of charge.
  • A serene spa and wellness center offering a variety of rejuvenating treatments and massages. Operating hours are from 10:00 AM to 8:00 PM, with prices starting from PHP 1,500.
  • A dedicated children's play area, ensuring entertainment for younger guests. Available from 9:00 AM to 6:00 PM, free of charge.
  • Complimentary Wi-Fi access throughout the property.
  • On-site parking is available for guests, free of charge.
  • A concierge service to assist with tour bookings, transportation, and local recommendations. Available 24/7, free of charge.

Veranda Chiang Mai Suite Room Types

Discover a variety of accommodations designed to suit every traveler's needs with the diverse room types of Veranda Chiang Mai Suite. Each room is thoughtfully appointed to provide a comfortable and relaxing sanctuary.

  • Deluxe Room:

    Offering a comfortable space with a choice of Garden View or City View. Available in smoking and non-smoking options. Some Deluxe Rooms feature a bathtub.

  • Premier Suite:

    A more spacious option with enhanced amenities and a choice of Garden View or City View. These suites are designed for ultimate comfort and relaxation. Many Premier Suites include a bathtub.

  • Family Suite:

    Ideal for families traveling together, these suites provide ample space and comfort. With a focus on convenience, some Family Suites are equipped with a bathtub.
Veranda Chiang Mai Suite is a pet-friendly hotel, with specific rooms designated for guests traveling with their furry companions. Please note that an additional cleaning fee of PHP 800 per pet, per stay, will apply. Advance notice is required to ensure availability.

Veranda Chiang Mai Suite Dining & Restaurants

Savor the flavors of Thailand and international cuisine at the dining establishments within Veranda Chiang Mai Suite. The hotel offers a culinary journey that delights the senses.

  • The Veranda Restaurant:

    The hotel's main dining venue, offering a delectable breakfast buffet and an à la carte menu for lunch and dinner. Enjoy a wide selection of Thai and international dishes. Estimated price per person: PHP 800. Operating hours: 6:30 AM - 10:30 PM.

  • The Poolside Bar:

    A relaxed setting to enjoy refreshing drinks, light snacks, and casual meals by the pool. Perfect for a midday refreshment or a sunset cocktail. Estimated price per person: PHP 500. Operating hours: 10:00 AM - 7:00 PM.

Veranda Chiang Mai Suite Nearby Attractions and Activities

Explore the captivating surroundings of Veranda Chiang Mai Suite and discover the rich cultural tapestry and natural beauty of the Hang Dong District and beyond.

  • Doi Suthep Temple:

    A majestic temple perched on a mountain overlooking Chiang Mai, offering breathtaking views and spiritual significance.

  • Chiang Mai Night Bazaar:

    Immerse yourself in the vibrant atmosphere of this bustling market, where you can find local handicrafts, souvenirs, clothing, and delicious street food.

  • Elephant Nature Park:

    A sanctuary dedicated to the rescue and rehabilitation of elephants, offering ethical and educational experiences.

  • Baan Kang Wat Artist Village:

    A charming community of artists and craftspeople, featuring unique shops, cafes, and workshops.

  • Royal Park Rajapruek:

    A sprawling botanical garden showcasing diverse plant species and beautiful landscapes, perfect for a leisurely stroll.
If you are looking for other activities around Veranda Chiang Mai Suite, check out the best deals on Traveloka: Recommended activities in Chiang Mai!

How to Get to Veranda Chiang Mai Suite from the Airport

Getting to Veranda Chiang Mai Suite from Chiang Mai International Airport (CNX) is convenient and offers several options to suit your preferences and budget.

  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, Veranda Chiang Mai Suite offers a private airport transfer service. This service can be arranged in advance through the hotel. Estimated price: PHP 1,000 - PHP 1,500. You can also book airport transfer services directly.

  • Metered Taxis:

    Metered taxis are readily available at the airport. Ensure the meter is used for a fair fare. Estimated price: PHP 400 - PHP 600, depending on traffic.

  • Ride-hailing Services:

    You can also use a ride-hailing service for a convenient and often cost-effective option. The estimated price is similar to metered taxis.

  • Airport Premium Buses:

    While less direct, airport buses can take you to the city center, from where you can take a local taxi or songthaew to the hotel. This is a more budget-friendly option. Estimated price: PHP 50 - PHP 100 for the bus, plus local transport.
The journey from the airport to Veranda Chiang Mai Suite typically takes around 20-30 minutes, depending on traffic conditions.

Summary of Why You Should Choose to Stay at Veranda Chiang Mai Suite

Veranda Chiang Mai Suite stands out as an exceptional choice for your Chiang Mai adventure due to its prime location, comprehensive facilities, and commitment to guest satisfaction. Here are the key reasons to make Veranda Chiang Mai Suite your home away from home:

  • Prime Location:

    Situated in the tranquil yet accessible Hang Dong District, offering a perfect balance of serenity and convenience.

  • Excellent Facilities:

    Enjoy a range of amenities including a swimming pool, fitness center, spa, and a dedicated children's play area.

  • Comfortable Accommodations:

    Choose from a variety of well-appointed rooms and suites, each designed for your comfort and relaxation.

  • Exceptional Service:

    Experience warm Thai hospitality and attentive service from the dedicated hotel staff.

  • Proximity to Attractions:

    Easily explore popular Chiang Mai landmarks and cultural sites from the hotel's strategic location.
Ready to experience the magic of Chiang Mai? Check for

Room availability at Veranda Chiang Mai Suite

and start planning your trip.

Booking Veranda Chiang Mai Suite

is simple and secure through Traveloka. Book budget hotels in Chiang Mai and discover incredible deals. Easily book domestic and international flights at low prices to complete your travel arrangements.

All facilities in Veranda Chiang Mai Suite

Bar, Cafe and Lounge Veranda Chiang Mai Suite
Bar, Cafe and Lounge
Swimming Pool Veranda Chiang Mai Suite
Swimming Pool
Entertainment Facility Veranda Chiang Mai Suite
Entertainment Facility
Fitness Center Veranda Chiang Mai Suite
Fitness Center
Functional Hall Veranda Chiang Mai Suite
Functional Hall

Things to Do

  • Outdoor pool
  • Spa
  • Health club
  • Picnic area
  • Garden
  • Library
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Transportation

  • Airport transfer
  • Bicycle rental
  • Area shuttle
  • Valet parking

Public Facilities

  • Coffee shop
  • Elevator
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

General

  • Banquet
  • Parking
  • Terrace

Family-friendly Facilities

  • Kids club
  • Children pool

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Business Facilities

  • Meeting rooms
  • Business facilities

Kids and Pets

  • Babysitting
  • Children facilities

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Veranda Chiang Mai Suite

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 23:30
Check-out:
Before 11:30

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a smoke detector and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 23:30 - to 11:30
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Veranda Chiang Mai Suite
33
Number of floors in Veranda Chiang Mai Suite
3
Another facilities in Veranda Chiang Mai Suite
Outdoor pool, Spa, Health club, Picnic area, Garden

Frequently asked question in Veranda Chiang Mai Suite

What are available facilities at Veranda Chiang Mai Suite?
There are top facilites at Veranda Chiang Mai Suite such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Veranda Chiang Mai Suite?
The standard check-in time at Veranda Chiang Mai Suite is starting from 14:00 - 23:30 while the latest check-out time is at Before 11:30
Does Veranda Chiang Mai Suite provide breakfast?
Yes, Veranda Chiang Mai Suite provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Veranda Chiang Mai Suite?
Veranda Chiang Mai Suite is a 5.0-star hotel.
How many floors does Veranda Chiang Mai Suite have?
Veranda Chiang Mai Suite has 3 floors.
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More Reviews from Other Guests in Veranda Chiang Mai Suite

Overall Ratings & Reviews Veranda Chiang Mai Suite

Traveloka (17)
Other sources (60)
8.8
Very Good
From 60 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

8.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Veranda Chiang Mai Suite

Number of reviews per page
20
40
Top reviews
Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Nice escape and contrast from busier city locations but easy access to city locations using Grab or taxi. Pool and breakfast was relaxing experience.
Jason
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Beautiful resort, absolutely top class staff and such a wonderful place. This is exactly what we wanted, a resort out of the main part of town but still easy to go in town. The staff helped us find a local driver that went above and beyond (thank you again Noom). Stand out staff were May, Earth and well everyone we interacted with. I give them a 10 of 10. Also food on site was great.
Read More
Douglas
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

Great hotel in beautiful area
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 363 week(s) ago

Expedia Group verified review

The 3rd time visiting here with family & still wonderful! Incredibly kind, caring & attentive staff. Just what we wanted. Younger daughter (& family) surprised by a birthday cake organised by Khun Fern who went over & beyond in service & kindness! Highly recommended & will revisit.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 382 week(s) ago

Expedia Group verified review

The resort architecture is really spectacular and inspiring. A wonderful place to relax and seek quiet. However, the interior detailing is not always up to the mark - small details that mar the overall impression - like for example the clutter around the entrance to 'Higher Room', the breakfast restaurant. The rooms are spacious and nice - I would have preferred that the small bed in front of the terrasse door seemed strange in the room. The large bed is rather hard and there is no choice in pillows. The two pillows on the bed were too large and hard for me. There could also be more towels .. needed for hairwash etc. Finally, arriving by car it was quite difficult to find the property and there were no signs before reaching the property. A detailed map on the web would have made it so much easier.
Read More
JD
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 386 week(s) ago

Expedia Group verified review

Great environment with helpful and friendly stuff. Will definitely visit again in short while.
Verified traveler
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 388 week(s) ago

Expedia Group verified review

The staff were very frindly and helpfully in the restaurant and in the reception, my two bedrooms suite very dirty and so old furniture. I complained and they gave me free dinner to be silence.
NN
8.0
/10
Reviewed 395 week(s) ago

Expedia Group verified review

Nice hotel Good staff Clean facility Great service
Cory
10.0
/10
Reviewed 400 week(s) ago

Expedia Group verified review

Great property, excellent staff. Would recommend to anyone traveling to Chiang Mai.
Lendell
icon-Family
Family
10.0
/10
Reviewed 403 week(s) ago

Hotels.com verified review

Stunning setting with amazing service. A slice of heaven up in the clouds.
keng
10.0
/10
Reviewed 445 week(s) ago

Expedia Group verified review

The decorations are amazing. But there should be the better breakfast compared with the other chain of MGallery
Verified traveler
icon-Family
Family
2.0
/10
Reviewed 453 week(s) ago

Hotels.com verified review

i Love Chiang Mai , people r friendly and helpful until I stay in veranda ,I have totally different kind of feeling . this is my second time to stay here since I really love the nature setting of the hotel. However, The front desk gave me a strong feeling that they are racial especially if you r asian looking . Not the only time we were offered dated or broken guest room and kinda rude assist by them compare to western guest , as a return guest I dun think they care, since they have no data about whether how many times you were staying in their property . We suppose to check in at 2 , we were there at around 3 , but we r the only guest to be asked for delay the check in time till 4:30 or even late, no welcome drink, nothing , but a rude conversation offer as a welcome . Perhaps because we made reservation thus hotel.com rather than their our reservation , it’s seems all the email and requests they will not reply ! I can feel they just dun give care for our stay.we were offered the guest room with the terrible smell of the toilet , I am sure they notice there ‘r problem of the guest room , that’s why as Asian , we were being offered a terrible room . We r here for vacation, we hate complaining , but we have no choice cause we are not here to suffer ! I was thinking to go visit their other properties in Pattaya and etc, but I think it’s time to break up with the Veranda chain , this is the worst service I ever received from the veranda high resort .
Read More
Karl
icon-Family
Family
8.0
/10
Reviewed 459 week(s) ago

Hotels.com verified review

This place is very nicely designed as a sort of eco-friendly resort that blends into the environment which is in the hills of Chiang Mai away from the bustling downtown. The rooms seemed like a time share resort a lot of storage cabinets and kitchen. However, there were no plates or utensils. The dining is exquisite but more expensive than local food courts. To save some money, we brought some meals back to the room from these food courts but also had to purchase some paper plates/utensils to eat it. There are golf courses nearby and a nice spa at the hotel. Since we had a 6 week old with us, we were just looking for a quiet place to get away and enjoy each other and our new baby. The night dining is outside and is designed with a glass roof way overhead to block the rain. It was very nice with no real mosquito problem while we ate. They have a shuttle service to take you anywhere on the grounds you want to go, which was nice when it was raining. The infinity pool has a great view. The breakfast buffet was delicious. They didn't offer bar soap for the sink to wash our hands but provided it once we requested. They did provide a "detergent" with the usual toiletries, although we weren't sure whether that was for washing clothes or what. It certainly wasn't to wash dishes! Wifi was horrible! All in all, this place was not a perfect fit for us at this time, but we did enjoy it and would recommend for people who want to get away totally from downtown and enjoy nature.
Read More
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 471 week(s) ago

Hotels.com verified review

Overall, it was a great experienced. Perhaps there should be airport free shuttle bus services considering the location is outside the city and more variety of the restaurant breakfast menu. Also noticed at night there are lots of worm crawling around the road.
Sipoom
icon-Family
Family
8.0
/10
Reviewed 500 week(s) ago

Hotels.com verified review

Was disappointed to stay there, my room has no view and close to the street and car park. I could here the traffic from car park and street. The room condition was old and didnt maintain properly. The dining table was so dark. Dont believe the photos too much.
Verified traveler
icon-Family
Family
10.0
/10
Reviewed 520 week(s) ago

Hotels.com verified review

I stay in the pool villa where the room is spacious, clean and tidy. I like the design of the pool and the jacuzzi as well. I am satisfied with everything except two things. The first thing is related to the restaurant. There are only two restaurants in the hotel. One is for breakfast and lunch. Another one is for dinner. The taste of the food is not up to a five stars hotel standard. It is also a bit overpriced. With limited choice, we eventually go back to the city to have our dinner. The other negative side is that the wifi is not stable and weak. I cannot watch even a short video clip sent to me from my friend. In addition, there is a lot of mosquito in the open area. I understand that it is not the problem of the hotel. Yet it is very difficult to stay in the outside area to enjoy sun bath.
Read More
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 536 week(s) ago

Hotels.com verified review

The hotel have beautiful natural scenery, but a bit far away from city, not convenient & need to call taxi as free shuttle to city only have 3 per day.
suyin
icon-Family
Family
10.0
/10
Reviewed 568 week(s) ago

Hotels.com verified review

Verandah Chiangmai surpassed our expectations in terms of spaciousness of rooms and service. The architectural effort to bring nature very close to its hotel guests is highly commendable. It's a pity that it's rather far from the city and many cab drivers tend to charge more or avoid making the trip. Overall a unique, unforgettable hotel stay.
Read More
Daniel
icon-Family
Family
10.0
/10
Reviewed 592 week(s) ago

Hotels.com verified review

Service was lacking in the food and beverage department but the comfort, beauty and friendliness of the staff made up for this short fall. Would have been nice if the pools were heated.
Jomkwan
icon-Family
Family
10.0
/10
Reviewed 596 week(s) ago

Hotels.com verified review

Spacious 1-bedroom suite is extremely comfortable for three adult. Friendly staff is available 24/7. View is great since the hotel locates in the arms of mountains and hills. Highly recommend this place.
Number of reviews per page
20
40

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Exterior 4 Veranda Chiang Mai Suite

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Veranda Chiang Mai Suite

Traveloka (17)
Other sources (60)
8.8
Very Good
From 60 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

8.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Veranda Chiang Mai Suite

Number of reviews per page
20
40
Top reviews
Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Nice escape and contrast from busier city locations but easy access to city locations using Grab or taxi. Pool and breakfast was relaxing experience.
Jason
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Beautiful resort, absolutely top class staff and such a wonderful place. This is exactly what we wanted, a resort out of the main part of town but still easy to go in town. The staff helped us find a local driver that went above and beyond (thank you again Noom). Stand out staff were May, Earth and well everyone we interacted with. I give them a 10 of 10. Also food on site was great.
Read More
Douglas
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

Great hotel in beautiful area
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 363 week(s) ago

Expedia Group verified review

The 3rd time visiting here with family & still wonderful! Incredibly kind, caring & attentive staff. Just what we wanted. Younger daughter (& family) surprised by a birthday cake organised by Khun Fern who went over & beyond in service & kindness! Highly recommended & will revisit.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 382 week(s) ago

Expedia Group verified review

The resort architecture is really spectacular and inspiring. A wonderful place to relax and seek quiet. However, the interior detailing is not always up to the mark - small details that mar the overall impression - like for example the clutter around the entrance to 'Higher Room', the breakfast restaurant. The rooms are spacious and nice - I would have preferred that the small bed in front of the terrasse door seemed strange in the room. The large bed is rather hard and there is no choice in pillows. The two pillows on the bed were too large and hard for me. There could also be more towels .. needed for hairwash etc. Finally, arriving by car it was quite difficult to find the property and there were no signs before reaching the property. A detailed map on the web would have made it so much easier.
Read More
JD
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 386 week(s) ago

Expedia Group verified review

Great environment with helpful and friendly stuff. Will definitely visit again in short while.
Verified traveler
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 388 week(s) ago

Expedia Group verified review

The staff were very frindly and helpfully in the restaurant and in the reception, my two bedrooms suite very dirty and so old furniture. I complained and they gave me free dinner to be silence.
NN
8.0
/10
Reviewed 395 week(s) ago

Expedia Group verified review

Nice hotel Good staff Clean facility Great service
Cory
10.0
/10
Reviewed 400 week(s) ago

Expedia Group verified review

Great property, excellent staff. Would recommend to anyone traveling to Chiang Mai.
Lendell
icon-Family
Family
10.0
/10
Reviewed 403 week(s) ago

Hotels.com verified review

Stunning setting with amazing service. A slice of heaven up in the clouds.
keng
10.0
/10
Reviewed 445 week(s) ago

Expedia Group verified review

The decorations are amazing. But there should be the better breakfast compared with the other chain of MGallery
Verified traveler
icon-Family
Family
2.0
/10
Reviewed 453 week(s) ago

Hotels.com verified review

i Love Chiang Mai , people r friendly and helpful until I stay in veranda ,I have totally different kind of feeling . this is my second time to stay here since I really love the nature setting of the hotel. However, The front desk gave me a strong feeling that they are racial especially if you r asian looking . Not the only time we were offered dated or broken guest room and kinda rude assist by them compare to western guest , as a return guest I dun think they care, since they have no data about whether how many times you were staying in their property . We suppose to check in at 2 , we were there at around 3 , but we r the only guest to be asked for delay the check in time till 4:30 or even late, no welcome drink, nothing , but a rude conversation offer as a welcome . Perhaps because we made reservation thus hotel.com rather than their our reservation , it’s seems all the email and requests they will not reply ! I can feel they just dun give care for our stay.we were offered the guest room with the terrible smell of the toilet , I am sure they notice there ‘r problem of the guest room , that’s why as Asian , we were being offered a terrible room . We r here for vacation, we hate complaining , but we have no choice cause we are not here to suffer ! I was thinking to go visit their other properties in Pattaya and etc, but I think it’s time to break up with the Veranda chain , this is the worst service I ever received from the veranda high resort .
Read More
Karl
icon-Family
Family
8.0
/10
Reviewed 459 week(s) ago

Hotels.com verified review

This place is very nicely designed as a sort of eco-friendly resort that blends into the environment which is in the hills of Chiang Mai away from the bustling downtown. The rooms seemed like a time share resort a lot of storage cabinets and kitchen. However, there were no plates or utensils. The dining is exquisite but more expensive than local food courts. To save some money, we brought some meals back to the room from these food courts but also had to purchase some paper plates/utensils to eat it. There are golf courses nearby and a nice spa at the hotel. Since we had a 6 week old with us, we were just looking for a quiet place to get away and enjoy each other and our new baby. The night dining is outside and is designed with a glass roof way overhead to block the rain. It was very nice with no real mosquito problem while we ate. They have a shuttle service to take you anywhere on the grounds you want to go, which was nice when it was raining. The infinity pool has a great view. The breakfast buffet was delicious. They didn't offer bar soap for the sink to wash our hands but provided it once we requested. They did provide a "detergent" with the usual toiletries, although we weren't sure whether that was for washing clothes or what. It certainly wasn't to wash dishes! Wifi was horrible! All in all, this place was not a perfect fit for us at this time, but we did enjoy it and would recommend for people who want to get away totally from downtown and enjoy nature.
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Verified traveler
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Family
8.0
/10
Reviewed 471 week(s) ago

Hotels.com verified review

Overall, it was a great experienced. Perhaps there should be airport free shuttle bus services considering the location is outside the city and more variety of the restaurant breakfast menu. Also noticed at night there are lots of worm crawling around the road.
Sipoom
icon-Family
Family
8.0
/10
Reviewed 500 week(s) ago

Hotels.com verified review

Was disappointed to stay there, my room has no view and close to the street and car park. I could here the traffic from car park and street. The room condition was old and didnt maintain properly. The dining table was so dark. Dont believe the photos too much.
Verified traveler
icon-Family
Family
10.0
/10
Reviewed 520 week(s) ago

Hotels.com verified review

I stay in the pool villa where the room is spacious, clean and tidy. I like the design of the pool and the jacuzzi as well. I am satisfied with everything except two things. The first thing is related to the restaurant. There are only two restaurants in the hotel. One is for breakfast and lunch. Another one is for dinner. The taste of the food is not up to a five stars hotel standard. It is also a bit overpriced. With limited choice, we eventually go back to the city to have our dinner. The other negative side is that the wifi is not stable and weak. I cannot watch even a short video clip sent to me from my friend. In addition, there is a lot of mosquito in the open area. I understand that it is not the problem of the hotel. Yet it is very difficult to stay in the outside area to enjoy sun bath.
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Verified traveler
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with Partner
8.0
/10
Reviewed 536 week(s) ago

Hotels.com verified review

The hotel have beautiful natural scenery, but a bit far away from city, not convenient & need to call taxi as free shuttle to city only have 3 per day.
suyin
icon-Family
Family
10.0
/10
Reviewed 568 week(s) ago

Hotels.com verified review

Verandah Chiangmai surpassed our expectations in terms of spaciousness of rooms and service. The architectural effort to bring nature very close to its hotel guests is highly commendable. It's a pity that it's rather far from the city and many cab drivers tend to charge more or avoid making the trip. Overall a unique, unforgettable hotel stay.
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Daniel
icon-Family
Family
10.0
/10
Reviewed 592 week(s) ago

Hotels.com verified review

Service was lacking in the food and beverage department but the comfort, beauty and friendliness of the staff made up for this short fall. Would have been nice if the pools were heated.
Jomkwan
icon-Family
Family
10.0
/10
Reviewed 596 week(s) ago

Hotels.com verified review

Spacious 1-bedroom suite is extremely comfortable for three adult. Friendly staff is available 24/7. View is great since the hotel locates in the arms of mountains and hills. Highly recommend this place.
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