Barcelo Istanbul

very frindly staff, massive thank you to Busra for warrm welcoming us as VIP.

Very nice hotel near the Taksim Square area. Property is great; the rooms were spacious and the breakfast buffet was delicious with a lot of options. The front desk staff were also just so courteous and helpful. A very positive experience IMHO.

Good

The hotel is at an ideal location, slightly outside of the hustle bustle of taksim square but just food steps away. It was a fantastic experience, Omar was great!!! The service is great, staff is helpful and lovely as well.

"I had an absolutely wonderful stay at this hotel. From the moment I arrived, the staff went above and beyond to make me feel welcome and comfortable. The check-in process was quick and smooth, and they even offered helpful recommendations for nearby attractions and restaurants. The room was spotless, beautifully decorated, and had everything I needed for a relaxing stay. I especially appreciated when the staff helped decorate the room with balloons and flowers for our anniversary. The breakfast was great, the friendly demeanor of all the staff members were extremely nice. They truly made my experience memorable. One thing i would take away from this place is the spa treatment we had, we were told to show up 15min early and we did but the staff was either not ready for us or they were running behind, we ended up waiting for 40min until someone came and got us. Because they were behind on schedule and they did not having enough staff members our experience was rushed ended so quickly. Overall we paid 140$ for Turkish bath and it was not worth it at all. Other than that I would highly recommend this hotel to anyone looking for a top-notch hotel with exceptional service. Thank you to the entire team specially “Hanieh”for making our stay so enjoyable.

Disappointing Experience with Smoking Room and Dishonest Service My family and I stayed at the Barceló Istanbul on April 19th, 2025. We booked a junior suite as we needed space for our two small children. The suite was listed as non-smoking. Upon arrival, we were hit with the unmistakable stench of cigarette smoke throughout the suite. With young children, this was unacceptable, so we immediately requested another room. Staff said no other junior suites were available. They offered to downgrade us, but mentioned we’d need to book and pay for an additional room to accommodate our family. When we asked about deodorizing our room, they promised to use an ozone fan, taking about 20 minutes. After waiting 10 minutes, I checked on progress. There was no ozone fan as promised—just hallway and room overwhelmed with heavy room spray. They’d simply masked the smoke smell with fragrance rather than using proper equipment. When confronted, the manager insisted they had used an ozone fan—a claim clearly false given what I witnessed. What disappoints me most isn’t just the smoking issue, but the dishonesty. Rather than being transparent, management chose to mislead us, particularly concerning when traveling with children whose health could be affected. I hope this feedback helps Barceló Istanbul improve. Honesty and care for guests’ wellbeing should be paramount in hospitality.

Everything here was amazing and exceeded my expectations. Special thankyou to Mert and Ercan. Will definately be back. You made my stay a memorable one.

This hotel was one of the best hotels I’ve been to in my life. The service was top tier, the easy accessible to all things around, the breakfast was amazing, the gym and spa top of the line. I am going to return to turkey just so i can stay here again

Excellent

We enjoyed out stay at Istanbul,everything was great,We were welcomed by Tanveer at Reception,Who has great interpersonal and communication skills. We wish to come back again.

Great customer service

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It was a fantastic experience. The great room was clean, and the hammam experience was more than

I loved the Barcelo Hotel! The property was great, the rooms were spacious and the breakfast was delicious with a lot of options. We stayed 3 nights and loved all of them. The hotel is honestly 5 stars, we were worried about find the perfect place to stay and went with this one because of all the great reviews. It is a little out of the way if you are using public transportation but nothing a 10-15 minute walk can’t fix. Overall great experience. The front desk staff were also just so courteous and helpful. Will stay again if I come back to Istanbul.

Excellent location, wonderful staff and world class customer service. I really enjoyed my stay there and will for sure return in the future to Barcelo!

excellent location, attentive staff, and comprehensive amenities, great hamam and the clean smell making it a recommended choice for me when visiting Istanbul.

Everything was excellent and perfect. Staff very helpful and cooperative. Rooms very big and clean. Breakfast was excellent

Vary good

Location close to Acibadem hospital

My wife and I stayed in this property from 1/21-26/2025, 5 days. This property Is virturely new hotel. The staffs of this hotel are very friendly and proactively. The staffs do not hesitate to offer extra help and service. Especially, the food and beverage manager Erdem Ozevin and his team members on the breakfast area offer woderful services which my wife and I have never been experienced before. The location of the hotel is also very convenient to the taksim square and shopping areas. We have a wonderful time in Istanbul by staying this hotel.