Queens Hotel

Breakfast was quite disappointing. The options included only toast, Fruit Loops cereal, and instant cup noodles. Who wants to eat instant noodles in the morning? I wish there were healthier choices like yogurt, fresh fruit, muffins, or eggs. I would gladly pay extra for a proper breakfast. Additionally, there was no fridge in the room, which was unbelievable. I have never stayed at a hotel that didn't provide a small fridge in the room.

You can tell the hotel made a great effort to upgrade the room we stayed in. The kitchenette was great, cabinets new and beautiful, bed was comfortable. So I was a bit perplexed when other things, fixable things, were lacking. When the hot water faucet in the bathroom sink was used, no water would come out. The bath towels were quite old and worn, and the was no door jam for the bathroom door to keep it closed. There was an ironing board but no iron and no full length mirror, which is not required but a nice to have. If things like those listed were addressed it would be an even better place to stay, especially since they went to the trouble of remodeling.

the room area and the view was good; convenient location.

Room was good for the price. Overall clean, bed comfy. Bathroom looked recently remodeled. My problem was the sink lotion bottle was OBVIOUSLY used and half full. Why put used toiletries in the bathroom? This is unsanitary. Walls need to be painted ASAP. The walls and ceiling had left over strips of tape hanging as if there were maybe balloons from a party or something. The laziness of the housekeeper not to move this is bananas. There was peeling paint and stains on the ceiling around the smoke detector. Room DEFINITELY needs a fresh coat of paint. Other than that it was fine. I checked in after midnight and left around 10am. Just needed to rest my head.

Free parking!! Mini kitchenette..

I was very disappointed with the customer service during my stay. When I requested an extra blanket, the service desk staff informed me that no blankets were available and offered only towels instead. This was highly inconvenient and left me with a very negative experience.

Excellent. Any complaint. 💯

The hotel was clean, there’s always someone at reception desk and they immediately took care of small issue w/ room as soon as I informed staff. Had no issues with check-in or check-out. Plus side, I know bathroom was very clean bc I could smell the Clorox :D

This is a good place to stay if you travel alone. Very nice and helpfull staff.

Very suitable hotel for a good price and close to shops and train station. Room was clean and comfortable.

I didnt like the bed bugs in my room

The hotel gave our room to another persons and our hotel room kitchen was not functioning even though we paid for this. The microwave was not functioning and there was no stove top. The fridge was warm. The

It’s good

When we visited the hotel, the elevator was under repair. The staff was friendly, and the rest was fine. I hope come back again. Good location. 👍

Everything

This is my second stay with them. I like how simple everything is, its very close to a bus line that goes to mid town. Walkable to 7 train and LIRR And the area is generally safe

They charged me $60 to upgrade a room with 2 full beds, which was fine. It turned out that the door on that room did not lock when you exited the room (also the TV in this room didn't work properly). When brought to the front desks attention, their response was "it's not a big deal because we have cameras." I said I wanted a new room. They did not have another with 2 full beds so they put a cot in the room (after telling me at check in they did not have cots on property) which was very uncomfortable for my friend. It was basically just a metal frame on the ground with no padding. I understand that's all they had but I told them I think I should get the $60 back I was charged for 2 full beds...as I did not get a functioning room with 2 full beds. I was told there was a charge for a cot (the cots that didn't exist earlier that day) and it was the same amount they charged me for the room with 2 full beds. I asked to talk to a manager and was told there's no phone number to reach him and no email either. I was given the hotel's business card with it's generic email on it...I assume it's inbox is as ignored as I was in person. As I tried to argue that this was kind of ridiculous suddenly the attendant didn't speak English. I left pretty annoyed and unfulfilled and would not recommend staying here on any level.

Bad service

The TV was all cause of no cable connection, strands of hair was on the bed linen, no option of food choices in the area.

It was a good value. The only glaring issues are the bed covers are outrageously awful. They need to change them! I would rather no breakfast than the extremely poor excuse that is presented as a breakfast. The room was clean. Close to transportation and staff were helpful.