SureStay Hotel by Best Western Portland City Center

Hotels
7.4
/10
Pleasant
847 reviews

What Guests Say About Their Stay

Shelly R
10.0
/ 10
Arrived late but check in was easy and friendly. Rooms are clean and comfortable. Continental breakfast was adequate.
John
10.0
/ 10
Staff was amazing , Tony, Nathan, Jason & Jim … took care of every need and very professional and kind… definitely my go to place in Portland
Alexandra
10.0
/ 10
Tony and Richard are great. 24/7 karaoke at the bar below the hotel. Clean, great location.
In the Area
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2401 Sw 4th Ave, Portland, Multnomah County, Oregon, United States, 97201

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
SureStay Hotel by Best Western Portland City Center is a hotel in a good neighborhood, which is located at Portland. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around SureStay Hotel by Best Western Portland City Center

2401 Sw 4th Ave, Portland, Multnomah County, Oregon, United States, 97201
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Discover More About SureStay Hotel by Best Western Portland City Center

Location


SureStay Hotel by Best Western Portland City Center is a hotel in a good neighborhood, which is located at Portland.

About SureStay Hotel by Best Western Portland City Center

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from SureStay Hotel by Best Western Portland City Center exclusively for you.

SureStay Hotel by Best Western Portland City Center is a wise choice for travelers visiting Portland.

All facilities in SureStay Hotel by Best Western Portland City Center

Others SureStay Hotel by Best Western Portland City Center
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby

Food and Drinks

  • Breakfast
  • Bar

Connectivity

  • Free WiFi

General

  • Parking

Hotel Services

  • 24-hour Receptionist

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in SureStay Hotel by Best Western Portland City Center

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Rollaway bed fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 05:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 05:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at SureStay Hotel by Best Western Portland City Center
40
Number of floors in SureStay Hotel by Best Western Portland City Center
2
Another facilities in SureStay Hotel by Best Western Portland City Center
Others, Smoke-free area, Safety deposit box, Coffee/tea in lobby, Breakfast

Frequently asked question in SureStay Hotel by Best Western Portland City Center

What are available facilities at SureStay Hotel by Best Western Portland City Center?
There are top facilites at SureStay Hotel by Best Western Portland City Center such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at SureStay Hotel by Best Western Portland City Center?
The standard check-in time at SureStay Hotel by Best Western Portland City Center is starting from 15:00 - 05:00 while the latest check-out time is at Before 11:00
Does SureStay Hotel by Best Western Portland City Center provide breakfast?
Yes, SureStay Hotel by Best Western Portland City Center provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of SureStay Hotel by Best Western Portland City Center?
SureStay Hotel by Best Western Portland City Center is a 2.5-star hotel.
How many floors does SureStay Hotel by Best Western Portland City Center have?
SureStay Hotel by Best Western Portland City Center has 2 floors.
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More Reviews from Other Guests in SureStay Hotel by Best Western Portland City Center

7.4
Pleasant
From 847 reviews
Cleanliness

7.6

Room Comfort

7.4

Location

6.0

Service and Facilites

8.0

Sort by
Most Relevant
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Traveler Reviews SureStay Hotel by Best Western Portland City Center

Number of reviews per page
20
40
Top reviews
Shelly R
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Arrived late but check in was easy and friendly. Rooms are clean and comfortable. Continental breakfast was adequate.
Karen
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was clean and servicable. The building could use sme tlc but was fine. We were traveling for an appointment at OHSU. So convenient. Drove past a couple of times so better signage would be helpfull but that seems to be a theme through Portland.
Julia
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was fantastic, this hotel will cover your needs if you are looking for a place to crash and enjoy the city for a night. Parking was easy.
Sonia
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was the best par
VELADA
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great place to stay and clean
Kyesha
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

3 minute uber from most clubs down town. Hotel staff very kinds and helpful with recommendations! Only complaint is parking sometimes runs out to side street parking if the parking lot is full
Laura
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

There was a homeless camp next to the property. We were greeted by the strong smell of marijuana in the hallway on the way to our room. The outside area was dirty. The hallway and rooms were very worn and dated.
Duane
icon-Leisure
Leisure
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This is a budget hotel, so my rating is a 4 for a budget hotel. The room was small with little free space. But the furnishings looked new and bed was ok. Breakfast, not surprisingly, was meager. The only 2 hot options were a toaster for bagels and hot water to pour on instant oatmeal - no microwave available. Traffic noise even at night. You get what you pay for.
Read More
Judith
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great central location with free parking. Clean, comfortable. Pleasant easy check in. Restaurant/bar downstairs with decent burgers, cold beer, and friendly service.
Mark
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Solid place with great front desk staff
John
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff was amazing , Tony, Nathan, Jason & Jim … took care of every need and very professional and kind… definitely my go to place in Portland
Patricia
icon-Business
Business
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Needed upgrades......old carpeting and curtains.....old stale smell.....would not stay there again.
Rachael
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Comfortable and quiet
Alexandra
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Tony and Richard are great. 24/7 karaoke at the bar below the hotel. Clean, great location.
Mary Janelle
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The room was spacious and clean. They also have cctvs for the parking area.
Sandy
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff is very friendly, helpful and very knowledgeable of area. Room was clean. Nice continental breakfast. Easy access to the medical appointments we were attending. Would definitely recommend!
Ann
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The staff were supportive and responsive. The building is old, shabby with stained carpet, old worn beds, bedding, and furniture. But location was great for being near downtown, museums, Park blocks. No support bars in bathroom for elders or disabled in first floor room.
stuart
icon-Leisure
Leisure
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It was what I expected the front desk staff made it a better stay
Jean
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Check in was great. We arrived early after calling for an early check in and our room was ready. Our room was very spacious and clean. The desk staff goes above and beyond. We felt vey safe and comfortable.
Jolene
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Avoid this hotel at all cost. We left at 11:45 pm when we returned from a concert and had no parking. It is not a safe place. Hair in bathroom, stains on bedding. Expedia shouldn't even carry this hotel. Do not stay here, period!!! We drove 2.5 hrs home and lost our $ but our personal and car safety was more important.
Number of reviews per page
20
40

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Others 4 SureStay Hotel by Best Western Portland City Center

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.4
Pleasant
From 847 reviews
Cleanliness

7.6

Room Comfort

7.4

Location

6.0

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews SureStay Hotel by Best Western Portland City Center

Number of reviews per page
20
40
Top reviews
Shelly R
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Arrived late but check in was easy and friendly. Rooms are clean and comfortable. Continental breakfast was adequate.
Karen
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was clean and servicable. The building could use sme tlc but was fine. We were traveling for an appointment at OHSU. So convenient. Drove past a couple of times so better signage would be helpfull but that seems to be a theme through Portland.
Julia
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was fantastic, this hotel will cover your needs if you are looking for a place to crash and enjoy the city for a night. Parking was easy.
Sonia
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was the best par
VELADA
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great place to stay and clean
Kyesha
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

3 minute uber from most clubs down town. Hotel staff very kinds and helpful with recommendations! Only complaint is parking sometimes runs out to side street parking if the parking lot is full
Laura
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

There was a homeless camp next to the property. We were greeted by the strong smell of marijuana in the hallway on the way to our room. The outside area was dirty. The hallway and rooms were very worn and dated.
Duane
icon-Leisure
Leisure
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This is a budget hotel, so my rating is a 4 for a budget hotel. The room was small with little free space. But the furnishings looked new and bed was ok. Breakfast, not surprisingly, was meager. The only 2 hot options were a toaster for bagels and hot water to pour on instant oatmeal - no microwave available. Traffic noise even at night. You get what you pay for.
Read More
Judith
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great central location with free parking. Clean, comfortable. Pleasant easy check in. Restaurant/bar downstairs with decent burgers, cold beer, and friendly service.
Mark
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Solid place with great front desk staff
John
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff was amazing , Tony, Nathan, Jason & Jim … took care of every need and very professional and kind… definitely my go to place in Portland
Patricia
icon-Business
Business
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Needed upgrades......old carpeting and curtains.....old stale smell.....would not stay there again.
Rachael
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Comfortable and quiet
Alexandra
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Tony and Richard are great. 24/7 karaoke at the bar below the hotel. Clean, great location.
Mary Janelle
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The room was spacious and clean. They also have cctvs for the parking area.
Sandy
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff is very friendly, helpful and very knowledgeable of area. Room was clean. Nice continental breakfast. Easy access to the medical appointments we were attending. Would definitely recommend!
Ann
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The staff were supportive and responsive. The building is old, shabby with stained carpet, old worn beds, bedding, and furniture. But location was great for being near downtown, museums, Park blocks. No support bars in bathroom for elders or disabled in first floor room.
stuart
icon-Leisure
Leisure
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It was what I expected the front desk staff made it a better stay
Jean
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Check in was great. We arrived early after calling for an early check in and our room was ready. Our room was very spacious and clean. The desk staff goes above and beyond. We felt vey safe and comfortable.
Jolene
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Avoid this hotel at all cost. We left at 11:45 pm when we returned from a concert and had no parking. It is not a safe place. Hair in bathroom, stains on bedding. Expedia shouldn't even carry this hotel. Do not stay here, period!!! We drove 2.5 hrs home and lost our $ but our personal and car safety was more important.
Number of reviews per page
20
40