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Indochine Palace
Hotels
9.1
/10
Exceptional
94 reviews
What Guests Say About Their Stay
Staff Friendliness (7)
Distance To City Center (6)
Room Space (6)
Family Friendly (5)
Le Hai T.
10.0
/ 10
Good service, friendly staff, right in the center
Nguyen M. P.
9.7
/ 10
The hotel room is very spacious. The hotel cleans the room twice a day. The breakfast buffet is a bit small, but can fully sympathize with the situation that guests are still absent after the epidemic, but it is cooked quite well. The swimming pool is clean and beautiful. The quality for the price is too good.
Le
10.0
/ 10
very attentive and cute staff
Thu P. Q. L.
10.0
/ 10
The hotel is very attentive to every detail, the staff is friendly, the service is thoughtful. The quality of the items in the bedroom such as bed, mattress, chair, blanket, bathroom are all very good. The breakfast is delicious and the service is attentive.
In the Area
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105A Hung Vuong, Phu Nhuan Ward, Hue City, Thua Thien Hue Province, Vietnam, 530000
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Indochine Palace
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What's around Indochine Palace
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105A Hung Vuong, Phu Nhuan Ward, Hue City, Thua Thien Hue Province, Vietnam, 530000
Discover More About Indochine Palace
Location
Indochine Palace is located in area / city Phu Nhuan Ward.
About Indochine Palace
From business event to corporate gathering, Indochine Palace provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, Indochine Palace is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at Indochine Palace, a wonderful accommodation for your family holiday.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Indochine Palace.
If you plan to have a long-term stay, staying at Indochine Palace is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Indochine Palace is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Indochine Palace exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Indochine Palace is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Indochine Palace.
All facilities in Indochine Palace
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Breakfast and dinner
- Buffet breakfast
- Cafe
- Dining area
- Gala dinner
- Poolside bar
- Snacks
- Vegetarian meal
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Doorman
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Newspaper in lobby
- Porter
- Tours
- Wedding service
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Elevator
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Shower
- TV
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Non-smoking room
- Swimming pool
- Smoking area
- Terrace
Things to Do
- Children play area
- Fitness center
- Garden
- Massage
- Outdoor pool
- Sauna
- Spa
- Steam room
- Sauna
Nearby Facilities
- ATM/Banking
- Beauty salon
- Grocery
- Shops
- Supermarket
Sports and Recreations
- Billiard
- Fitness center
- Pool or Snooker
Kids and Pets
- Babysitting
- CRIBS
- Highchairs
Transportation
- Airport transfer
- Bicycle rental
Accessibilty
- Accessible parking
- Disabled access friendly
Business Facilities
- Meeting facilities
- Projector
Connectivity
- Internet point
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Indochine Palace
Important Note
This hotel hosts a gala dinner during the New Year holiday period, and customers staying during this time may be charged for it. For further details, contact the hotel directly.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
General Check-in Instructions
Children Policy: Free of charge for children under 5 years old. Surcharge 220,000 VND/child/night for children from 5 to 11 years old. Children from 11 years old will be applied for an extra bed policy with a surcharge 900,000VND/extra bed/night; with maximum 01 extra bed per room.
Minimum Age Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Indochine Palace | 222 |
Number of floors in Indochine Palace | 17 |
Another facilities in Indochine Palace | Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast |
Frequently asked question in Indochine Palace
What are available facilities at Indochine Palace?
There are top facilites at Indochine Palace such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Indochine Palace?
The standard check-in time at Indochine Palace is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Indochine Palace provide breakfast?
Yes, Indochine Palace provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Indochine Palace
Traveloka (94)
Other sources (532)
9.1
Exceptional
From 94 reviews
Provided by travelers on
Cleanliness
9.1
Room Comfort
9.1
Meal
8.9
Location
9.2
Service and Facilites
9.0
People often mention about Indochine Palace
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Room Space (5)
Staff Friendliness (4)
Distance to City Center (3)
Family Friendly (3)
Ambiance (3)
Bedroom (3)
Bathroom (3)
Wifi (2)
Hotel Area (2)
Taste (2)
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Traveler Reviews Indochine Palace
Number of reviews per page
20
40
Customer reviews
t
trinhthithuthuy
Staycation
9.7
/10
Reviewed 5 week(s) ago
My favorite is the Hue beef noodle soup of the hotel breakfast buffet. It's very delicious. The hotel is right in the center, very convenient to travel. You should book it.
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Accommodation's Reply
15 Jul 2025
Dear Thu Thuy,
Warmest greetings from Indochine Palace!
Thank you so much for your kind and cheerful feedback! We’re thrilled to hear that you especially enjoyed our “Bún Bò Huế” at the breakfast buffet, it’s one of our signature dishes, and we’re so glad it left a great impression.
We’re also happy to know our central location made it easy for you to get around. Your recommendation means a lot to us, and we can’t wait to welcome you back on your next visit!
Warm regards,
Indochine Palace Team.
TC
Tran C. T.
Leisure
10.0
/10
Reviewed 7 week(s) ago
Great, so beautiful, will come back if I have the chance to go to Hue again.
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Accommodation's Reply
23 Jun 2025
Dear Tan T. C.,
Warm greetings from Indochine Palace Hue,
Thank you so much for your kind words!
We’re delighted to hear that you had a wonderful experience and found our hotel beautiful. It means a lot to us that you would choose to return if you visit Hue again.
We look forward to welcoming you back in the future for another memorable stay.
Warm regards,
Indochine Palace Team.
nguyen t. t. h.
Staycation
10.0
/10
Reviewed 8 week(s) ago
Luxury hotel, worth coming back for a second time
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1 people find it helpful
Accommodation's Reply
16 Jun 2025
Dear Nguyen.T.T.H,
Warm greetings from Indochine Palace Hue,
Thank you so much for your kind words. We’re truly delighted to hear that you found our hotel luxurious and worth returning to.
Your satisfaction is our greatest reward, and it would be our absolute pleasure to welcome you back for a second stay in the near future.
Warm regards,
Indochine Palace Team.
NT
Nguyen T. Q. M.
9.4
/10
Reviewed 14 week(s) ago
Come and experience it! Clean and airy room! Staff is gentle and enthusiastic!! I personally see few breakfast dishes.
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Accommodation's Reply
28 Apr 2025
Dear Nguyen T. Q. M.,
Thank you so much for sharing your kind words! We’re very happy to hear that you were pleased with the clean, airy rooms and the warm, attentive service from our team.
We also appreciate your feedback regarding the breakfast variety and will look into ways to improve it in the future.
We look forward to welcoming you back for an even better experience.
Warm regards,
Indochine Palace Team.
NT
Nguyen T. Q. M.
9.4
/10
Reviewed 15 week(s) ago
Central location is very convenient for traveling!! Beautiful and clean hotel! Friendly staff! Nice room. The only downside is that the shower is a bit difficult to use. Breakfast is also normal. Worth staying here everyone!!
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1 people find it helpful
Accommodation's Reply
28 Apr 2025
Dear Nguyen T. Q. M.,
Warm greetings from Indochine Palace.
Thank you so much for your lovely review! We’re delighted to hear that you enjoyed our central location, clean rooms, and the warm service from our team. Your feedback about the shower and breakfast is much appreciated and will help us as we continue to improve the guest experience.
We’re so glad you found your stay worthwhile, and we look forward to welcoming you back again soon!
Warm regards,
Indochine Palace Team.
MG
Myrabel G.
9.1
/10
Reviewed 23 week(s) ago
The staff is enthusiastic and cute, the room is spacious with a pleasant ginger scent, the location is also easy to get around, the lobby is spacious, I arrived early and got the room earlier than the time so I felt comfortable and happy. Next time I return to Hue, I will continue to stay here.
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Accommodation's Reply
06 Mar 2025
Dear Myrabel,
Thank you for your kind review. We’re delighted to hear that you had a wonderful stay and that our enthusiastic team, spacious rooms, and refreshing ginger scent made your experience even more enjoyable. It’s great to know that our convenient location and welcoming lobby added to your comfort, and we’re glad we could accommodate your early check-in.
We truly appreciate your support and can’t wait to welcome you back on your next visit to Hue!
Best regards,
Indochine Palace Team.
N***n
Staycation
7.1
/10
Reviewed 49 week(s) ago
When the guest checked out and wanted to eat outside at the hotel but the staff showed an attitude
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1 people find it helpful
Accommodation's Reply
06 Sep 2024
Dear N***n,
Warm greetings from Indochine Palace Hue,
Thank you for bringing this to our attention. We sincerely apologize for the negative experience you had during your stay. Your feedback is very important to us, and we are disappointed to learn that our service did not meet your expectations in this instance.
We hope to have the chance to welcome you back and provide a better experience.
Warm regards,
Philippe Lecluse – Director of Operations
An Binh N.
9.1
/10
Reviewed 64 week(s) ago
They have a great customer sevice and the best restaurant. It 's worth the money!
1 people find it helpful
Accommodation's Reply
14 May 2024
Dear An Binh Nguyen,
Thank you so much for taking the time to share your wonderful feedback regarding your experience during your stay at Indochine Palace in Hue city.
Our team takes great pride in providing professional service while ensuring the utmost efficiency. It's glad to know that our staff's hospitality made your stay with us more enjoyable
Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back for another memorable stay with us. Your kind words will be shared with the entire staff as they serve as a source of motivation for everyone.
Thank you for staying with us and we’re looking forward to welcoming you back soon
Sincerely,
Philippe Lecluse – Director of Operations
PQ
Phạm Q. V.
9.7
/10
Reviewed 65 week(s) ago
Tuyệt vời! khách sạn rộng rãi, thoáng mát, nhân viên thân thiện. mình sẽ quay lại
1 people find it helpful
Accommodation's Reply
31 May 2024
Dear Pham Quang Vinh,
Thank you very much for taking the time to share with us about your staying at Indochine Palace.
Throughout your details review, we are very glad to know that you had a good time and were satisfied with the hotel facilities and hospitality services. It is always encouraging us to learn more and do our best to make guests satisfied with our service.
Thank you very much for your feedback and we’re looking forward to welcoming you back.
Sincerely,
Philippe Lecluse – Director of Operations
N***N
10.0
/10
Reviewed 66 week(s) ago
Phòng sạch sẽ, buffet sáng rất ngon và địa điểm thuận tiện để đi lại, sẽ quay lại đây nếu có dịp
1 people find it helpful
HT
Hieu T.
8.5
/10
Reviewed 82 week(s) ago
Phòng ẩm nhiều, nên ga và gối co mùi ẩm mốc hơi khó chịu. Buffet chưa đa dạng lắm, nhân viên dễ thương. Còn người dân Huế thì ối zồi ôi luôn, khó ưa lắm.
2 people find it helpful
Accommodation's Reply
24 Jan 2024
Dear Thuy Minh Hieu Tran,
Warm greetings from Indochine Palace Hue,
We would like to extend our appreciation on your honest feedback during your staying with us.
Thank you for taking your time to share your experience. We are glad to hear that you were happy with the hospitality from our team. However, it is a regret to note that your concern about the smell in your room. We sincerely apologize for the inconvenience it may cause you. As you may know that it is the rainy season in Hue and the humidity is extremely high during these days
Thank you very much for choosing Indochine Palace and we do hope to welcome you back
Sincerely,
TP
Thanh P.
9.4
/10
Reviewed 115 week(s) ago
Khách sạn rất đẹp, vị trí cũng hoàn hảo. Tuy nhiên nhân viên thái độ bình thường, không được Hiếu khách cho lắm.
4 people find it helpful
Accommodation's Reply
02 Jun 2023
Dear Thi Ha Thanh Pham,
First of all, many thanks for choosing to stay at Indochine Palace Hue and for letting us know your feelings about the stay.
Throughout the comment, we have noted that you really liked the beauty and the location of the hotel. It is highly appreciated.
At the same time, on behalf of the team, we would like to send our sincere apology for the unpleasant feelings that you have had regarding staff hospitality. It does not represent the quality of service that we are running now. We regret you have got the feeling of hesitation from some of our staff during your stay.
Kindly rest assured that we have briefed our team and additional training will be given to ensure such a situation will not recur.
Once again, we would like to thank you for your feedback and look forward to another chance to be of service to you next time.
Sincerely,
LH
L Hu T.
9.7
/10
Reviewed 116 week(s) ago
khách sạn đẹp, nhân viên nhiệt tình chu đáo, phục vụ xứng đáng giá tiền.
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Accommodation's Reply
02 Jun 2023
Dear Huu Toan Ly,
Thank you very much for your feedback regarding the recent stay at Indochine Palace.
It's great to hear that you were very satisfied with Indochine. It's keeping all of us motivated.
Once again, thank you very much for your recommendation Indochine Palace, The team is looking forward to welcoming you back.
Sincerely,
Nguyen
10.0
/10
Reviewed 119 week(s) ago
Khách sạn chuẩn 5 sao quốc tế, mọi thứ đều ok, vị trí trung tâm, có điều sắp cho mình cái phòng sát chùa, tối không dám mở ban công luôn ý 🥹 Dù sao thì có dịp quay lại Huế mình sẽ ở Indochine nữa
2 people find it helpful
LH
Le Hai T.
10.0
/10
Reviewed 129 week(s) ago
Good service, friendly staff, right in the center
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PA
Phuong A.
9.4
/10
Reviewed 131 week(s) ago
Clean and nice room. Friendly staff. Will come back again.
1 people find it helpful
NK
NGO K. L.
9.7
/10
Reviewed 134 week(s) ago
The staff is very warm and welcoming. The room is comfortable, I like the style of the hotel, a bit of Hue and quite cozy.
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1 people find it helpful
QT
Quoc T. T.
8.5
/10
Reviewed 140 week(s) ago
Location: Right in the center, easy to go to tourist attractions. Room: Spacious. However, very musty smell. Staff: Receptionist check in unprofessional. Just give the key and sign the paper. That all? Do not introduce any information about the hotel. There is no Bellboy luggage assistance. Breakfast buffet: Delicious but not diverse. The staff are very friendly and enthusiastic.
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3 people find it helpful
Accommodation's Reply
13 Dec 2022
Dear Truong,
Thank you very much for letting us know your feelings on your recent stay at Indochine Palace Hue.
It’s great to see that you liked our hotel location; with the friendly & enthusiastic staff.
On the other hand, we are so sorry to hear that you were a little disappointed with some aspects of your stay and we would like to apologize for the missing to give the hotel information of our team. We have already brought the details to related departments for their attention,
Once again, your experience sharing is highly appreciated; it will be a good chance for us to improve.
Thank you & we are looking forward to welcoming you back next time.
Sincerely,
Philippe Lecluse – Director Of Operations
BT
Bui T. A.
9.7
/10
Reviewed 143 week(s) ago
Rất hài lòng với kỳ nghỉ tại khách sạn. Phòng đẹp, nhân viên thân thiện. Sẽ trở lại nếu đến Huế
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Accommodation's Reply
17 Nov 2022
Dear Bui,
Thank you for taking the time to tell us about your experience at Indochine Palace.
We are very proud of that our service and facilities have made your stay enjoyable and comfortable.
Once again, many thanks for your recommendation of Indochine Palace. And we are looking forward to serving you next time.
Sincerely,
Philippe Lecluse – Director of Operations
XUAN TUNG NGUYEN
10.0
/10
Reviewed 149 week(s) ago
Room is spacious, clean. Friendly staff, early check-in support. There is a swimming pool and children's play area.
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1 people find it helpful
Number of reviews per page
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