Radisson Blu Resort Cam Ranh

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9.0
/10
Exceptional
353 reviews

What Guests Say About Their Stay

C***u

10.0
/ 10
My family had a great experience at the resort. I have a 5 month old baby and received all the priority. Friendly staff, delicious food, compared to the price and quality of the food I think it is quite good. The room is beautiful, airy, clean, friendly staff. I will come back to the resort again if I come back to Cam Ranh.
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Le Thi T.

10.0
/ 10
My family had a great vacation here! Beautiful room, super quality food, beautiful swimming pool, enthusiastic and cheerful receptionist ❤️
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P***g

10.0
/ 10
A great location, the beach is probably the most beautiful in this area. The sand is fine, the water is very clear, and the depth with the waves is perfect for relaxing swimming. I will come back here, perfect.

Nguyen G. C. M.

9.4
/ 10
The room is very large, especially the bathroom, delicious food, beautiful view, friendly staff, everything is great.
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HOANG T. T.

9.7
/ 10
The room is exactly like the picture, spacious, high floor with excellent sea view! From the airport to the hotel is 6km, very convenient for latecomers and early returnees like me :) I came to checkin at 11pm but the staff still enthusiastically supported bringing suitcases to the room and guided to use the services entertainment and dining at the hotel. The hotel has many swimming pools, swimming pools from morning to evening, chill bar music too. In the evening, there is a screen showing cartoons for the little ones, which is very cute, like a natural cinema, everyone. Breakfast buffet changes a variety of dishes and drinks. The hotel is very suitable for a vacation, it's great to relax. Will definitely come back in the nearest time! love
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In the Area
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Slots D12A, D12B, D12C, Tourist Area, Cam Hai Dong, Nha Trang, Khanh Hoa, Vietnam

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Radisson Blu Resort Cam Ranh is located in area / city Cam Hai Dong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Radisson Blu Resort Cam Ranh

Slots D12A, D12B, D12C, Tourist Area, Cam Hai Dong, Nha Trang, Khanh Hoa, Vietnam
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Lobby Radisson Blu Resort Cam Ranh
Exterior 2 Radisson Blu Resort Cam Ranh

Discover More About Radisson Blu Resort Cam Ranh

General
Near Nha Trang Beach

Location
Located in Cam Lam, Radisson Blu Resort Cam Ranh is by the ocean, a 2-minute drive from Nha Trang Beach and 6 minutes from Bai Dai Beach. This beach hotel is 19.3 mi (31 km) from Nha Trang Night Market and 6.2 mi (10 km) from Cam Ranh Bay.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Nha Trang Beach - 0.2 km / 0.2 mi
Bai Dai Beach - 1.9 km / 1.2 mi
Cam Ranh Bay - 10 km / 6.2 mi
My Ca Beach - 11.5 km / 7.2 mi
Sugercane Beach - 15.3 km / 9.5 mi
Diamond Bay Golf Course - 20.1 km / 12.5 mi
Tu Van Pagoda - 21.4 km / 13.3 mi
Cam Ranh Museum - 22.5 km / 14 mi
100!Egg Mud Bath - 26.1 km / 16.2 mi
Louisiane Brewhouse - 29.7 km / 18.5 mi
Nha Trang Beach - 30.3 km / 18.8 mi
Nha Trang Port - 30.4 km / 18.9 mi
Vinpearl Cable Car Nha Trang Station - 30.5 km / 18.9 mi
April 2 Square - 30.6 km / 19 mi
Vinpearl Cable Car Hon Tre Island Station - 30.6 km / 19 mi

The preferred airport for Radisson Blu Resort Cam Ranh is Nha Trang (CXR-Cam Ranh) - 5 km / 3.1 mi

Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 4 outdoor pools, you can spend some time at the private beach. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 35 kilometers.

Business Facilities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cam Lam? This hotel has 10764 square feet (1000 square meters) of space consisting of a conference center and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Dining
Enjoy international cuisine at Sunrise, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Rooms
Treat yourself to a stay in one of the 292 individually decorated guestrooms, featuring indoor private hot tubs and Smart televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.

All facilities in Radisson Blu Resort Cam Ranh

Bar, Cafe and Lounge Radisson Blu Resort Cam Ranh
Bar, Cafe and Lounge
Entertainment Facility Radisson Blu Resort Cam Ranh
Entertainment Facility
Functional Hall Radisson Blu Resort Cam Ranh
Functional Hall
Common Space Radisson Blu Resort Cam Ranh
Common Space
Lobby Radisson Blu Resort Cam Ranh
Lobby

Things to Do

  • Waterpark
  • Romantic proposal packages
  • Outdoor pool
  • Garden
  • Outdoor facilities
  • TV lounge
  • Picnic area
  • Beach towel
  • Fitness center
  • Health club
  • Library
  • Private beach
  • Beach umbrella
  • Spa
  • Sauna
  • Steam room
  • Waterslide
  • Pool cabanas
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge
  • Laundry service

General

  • Banquet
  • Ballroom
  • Reception hall
  • Terrace
  • Lockers
  • Swimming pool

Food and Drinks

  • Poolside bar
  • Vegetarian meal
  • Buffet breakfast
  • Breakfast
  • Snack bar

Accessibilty

  • Braille or raised signage
  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly

Business Facilities

  • Conference center
  • Business facilities
  • Business facilities
  • Conference rooms
  • Computer station

Sports and Recreations

  • Golf cart
  • Game room
  • Tennis court
  • Beach volleyball
  • Surfing

Public Facilities

  • Coffee shop
  • Elevator
  • Coffee/tea in lobby
  • Smoke-free area
  • Safety deposit box

Family-friendly Facilities

  • Kids club
  • Children pool

Transportation

  • Area shuttle
  • Valet parking

Kids and Pets

  • Babysitting with surcharge
  • Children facilities

Nearby Facilities

  • Hair salon

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Radisson Blu Resort Cam Ranh

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Pool access available from 9:00 AM to 5:00 PM.
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

  • Airport shuttle fee: VND 700000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1750000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Not Allowed

Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson), LGBTQIA+ friendly, Events/parties allowed, By ocean, Contactless check-in is available

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Radisson Blu Resort Cam Ranh
292
Number of floors in Radisson Blu Resort Cam Ranh
13
Another facilities in Radisson Blu Resort Cam Ranh
Waterpark, Romantic proposal packages, Outdoor pool, Garden, Outdoor facilities

Frequently asked question in Radisson Blu Resort Cam Ranh

What are available facilities at Radisson Blu Resort Cam Ranh?
There are top facilites at Radisson Blu Resort Cam Ranh such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Radisson Blu Resort Cam Ranh?
The standard check-in time at Radisson Blu Resort Cam Ranh is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Radisson Blu Resort Cam Ranh provide breakfast?
Yes, Radisson Blu Resort Cam Ranh provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Radisson Blu Resort Cam Ranh?
Radisson Blu Resort Cam Ranh is a 5.0-star hotel.
How many floors does Radisson Blu Resort Cam Ranh have?
Radisson Blu Resort Cam Ranh has 13 floors.
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More Reviews from Other Guests in Radisson Blu Resort Cam Ranh

9.0
Exceptional
From 225 reviews
Cleanliness

9.0

Room Comfort

9.4

Service and Facilites

9.0

Sort by
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Traveler Reviews Radisson Blu Resort Cam Ranh

Number of reviews per page
20
40
Top reviews
Naomi
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Top!! Hotel rooms are close to the private beach. Noticed improvements from our last stay including free afternoon tea, mini-mart set-up, etc. Staff are flexible with a free room upgrade, early checkin as well as late checkout, and addressing noise of our neighbor. Great place to stay!
Christian
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast was incredible and the beach was clean and beautiful. Gorgeous ocean views from the rooms. They also have bikes on site to ride around. Overall we enjoyed our stay and chose to do late checkout to enjoy a longer stay.
THANH BAO VY
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff were excellent in proactively offering help to guests
florian
icon-with Partner
with Partner
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The carpets in the room and reception area had stains and should’ve been vacuumed. Breakfast buffet is favourite end of average quality. Staff super friendly and helpful with some level of English. The beach is clean close this hotel but about 200 m on either side, unbelievably polluted with plastic float some. No water sports are available and swimming only in secured areas in the ocean due to under currents. There is no city nearby so don’t expect any city life.
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Dan
icon-Family
Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great stay at this resort! First time in Vietnam and everything was a pleasant surprise. Very clean, and the staff—especially Thanh and Nhung in the main restaurant—made our stay wonderful.
Duy
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Breakfast buffet food is excellent, clean room, amazing services from the staff, lots of activites, clean beaches, and super friend staff. Would definitely recommend
Serge
icon-Family
Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Exellent place. Food a bit expensive for vietnam but not to bad.
Simon
icon-Family
Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

I would score a 7/10. It’s a very nice hotel, the setting is beautiful however other than a day trip you will stay in the resort. The breakfast was great , with high quality options. Lunch and dinner was expensive for Vietnam but good. We did experience some slow service and a feeling some of the staff needed more training. I want to qualify my comments by saying all the staff tried but seemed to lack direction.
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Trung
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The resort is beautiful, they had welcome drinks and fruits set out every day , that really give it a nice touch.
Kim
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

When i unfortunately slipped and fell at the hotel, ( ping pong area), As a result of this accident, I suffered a severe fracture of my femur, which was broken into three pieces. I later required surgery involving metal screws and intensive medical treatment. What deeply concerns me is the extremely poor level of assistance I received from the hotel staff after the fall. Despite my serious condition and intense pain, I did not receive proper emergency support. I was left suffering at the hotel for approximately three hours before being transported to the hospital. In my opinion, this is a major failure in guest safety and emergency response, especially for a well-known international hotel chain such as Radisson . I respectfully request that Radisson Hotel thoroughly investigate this incident and provide a fair and reasonable resolution. I look forward to your prompt response and sincere handling of this matter.
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Silva
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The room needs some improvement; the windows need regulation to stop the wheezing sound of the wind, the washroom smelled sewage and there was no fan. I dont think the rooms were being cleaned properly; stains on the carpet, on the chairs. The hotel needs additional restaurants other than the existing ones. The staff of the main restaurant are very good and helpful especially Hang and Quyen with their beautiful smile and knowledge of English. Overall just good stay. Not competent for 5 star hotel.
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Olga
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Room was spacious and cleaned daily. Some items were not working properly but that was addressed and fixed promptly
Dinh Cuong
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Good service
Thuy
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Room is running down/ services is good
Donald
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The lobby makes a great first impression. Spacious, clean and helpful check in staff (shout out to Anh at reception for her help and friendliness). The Christmas decorations were being set up and the finished scene was so beautiful. See pic of giant gingerbread house. Room well stocked and had a lovely view of the grounds/ocean. The landscaping and pool were well kept and the towels fluffy and clean. The property is beside the Movenpik and you can freely walk between both properties and enjoy their restaurants and Beach bars. There are plenty of loungers (both covered and/or out in the open sun if you prefer) There is a daily shuttle to take you into Nha Trang which we took advantage of to see the city. Lots to do and see there. We thoroughly enjoyed our stay here and would highly recommend the Radisson blu to travelers. There is only one thing I would like to see at resorts as we travel through Vietnam.... as a non smoker, it would be nice to have some designated "smoking only' areas, (specifically at the outdoor eating areas at restaurants). That way, everyone gets to enjoy their meals.    Sent from my Galaxy
Read More
ANGELA
icon-Leisure
Leisure
4.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The best part of this hotel is the restaurant. The food is excellent, the options are great, and I would happily eat dinner there every day. The property itself is also well maintained. However, the overall experience does not match a five star rating. The beach outside the hotel’s small cleaned area is extremely dirty, with garbage everywhere. The gym is very hot because they do not turn on the AC, even after asking multiple times. The AC in the restaurant is also very weak. There is no real hot water in the rooms. Communication is very difficult because most of the staff does not speak English, and even with a translator, basic requests become confusing. I had several uncomfortable situations, including incorrect orders and arguments at reception when trying to book services included in my package. The worst part was injuring myself with a needle sticking out of the towel basket. I was bleeding, and when I reported it to the front desk, no one asked if I was okay, no apology, nothing. Very unprofessional. Overall, great food and a nice property, but the service and customer experience fall far below five star standards. I would not consider this a luxury stay.
Read More
Mary
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

We really enjoyed our time at this hotel. Everything was clean, the staff were all so friendly and kind. We loved it and is recommending this place to all of our friends and family.
Herve
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

I spent a weekend with my son at the resort and had a lovely time, the accommodation is of a very good standard, very large and comfortable room, well equipped. The beach was peaceful, leisure facilities were plentiful, the swimming pools were clean. The food was good, great variety of dishes on the buffet. The staff were of a high degree of professionalism and absolutely amazing, friendly and very attentive. One downside was the litter on the beach (plastic bottles, polystyrene, etc) with nowhere to dispose of it.
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Phuong
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Love this place
Abrar
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Excellent service and restaurants
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Radisson Blu Resort Cam Ranh

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 225 reviews
Cleanliness

9.0

Room Comfort

9.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Radisson Blu Resort Cam Ranh

Number of reviews per page
20
40
Top reviews
Naomi
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Top!! Hotel rooms are close to the private beach. Noticed improvements from our last stay including free afternoon tea, mini-mart set-up, etc. Staff are flexible with a free room upgrade, early checkin as well as late checkout, and addressing noise of our neighbor. Great place to stay!
Christian
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast was incredible and the beach was clean and beautiful. Gorgeous ocean views from the rooms. They also have bikes on site to ride around. Overall we enjoyed our stay and chose to do late checkout to enjoy a longer stay.
THANH BAO VY
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff were excellent in proactively offering help to guests
florian
icon-with Partner
with Partner
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The carpets in the room and reception area had stains and should’ve been vacuumed. Breakfast buffet is favourite end of average quality. Staff super friendly and helpful with some level of English. The beach is clean close this hotel but about 200 m on either side, unbelievably polluted with plastic float some. No water sports are available and swimming only in secured areas in the ocean due to under currents. There is no city nearby so don’t expect any city life.
Read More
Dan
icon-Family
Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great stay at this resort! First time in Vietnam and everything was a pleasant surprise. Very clean, and the staff—especially Thanh and Nhung in the main restaurant—made our stay wonderful.
Duy
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Breakfast buffet food is excellent, clean room, amazing services from the staff, lots of activites, clean beaches, and super friend staff. Would definitely recommend
Serge
icon-Family
Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Exellent place. Food a bit expensive for vietnam but not to bad.
Simon
icon-Family
Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

I would score a 7/10. It’s a very nice hotel, the setting is beautiful however other than a day trip you will stay in the resort. The breakfast was great , with high quality options. Lunch and dinner was expensive for Vietnam but good. We did experience some slow service and a feeling some of the staff needed more training. I want to qualify my comments by saying all the staff tried but seemed to lack direction.
Read More
Trung
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The resort is beautiful, they had welcome drinks and fruits set out every day , that really give it a nice touch.
Kim
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

When i unfortunately slipped and fell at the hotel, ( ping pong area), As a result of this accident, I suffered a severe fracture of my femur, which was broken into three pieces. I later required surgery involving metal screws and intensive medical treatment. What deeply concerns me is the extremely poor level of assistance I received from the hotel staff after the fall. Despite my serious condition and intense pain, I did not receive proper emergency support. I was left suffering at the hotel for approximately three hours before being transported to the hospital. In my opinion, this is a major failure in guest safety and emergency response, especially for a well-known international hotel chain such as Radisson . I respectfully request that Radisson Hotel thoroughly investigate this incident and provide a fair and reasonable resolution. I look forward to your prompt response and sincere handling of this matter.
Read More
Silva
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The room needs some improvement; the windows need regulation to stop the wheezing sound of the wind, the washroom smelled sewage and there was no fan. I dont think the rooms were being cleaned properly; stains on the carpet, on the chairs. The hotel needs additional restaurants other than the existing ones. The staff of the main restaurant are very good and helpful especially Hang and Quyen with their beautiful smile and knowledge of English. Overall just good stay. Not competent for 5 star hotel.
Read More
Olga
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Room was spacious and cleaned daily. Some items were not working properly but that was addressed and fixed promptly
Dinh Cuong
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Good service
Thuy
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Room is running down/ services is good
Donald
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The lobby makes a great first impression. Spacious, clean and helpful check in staff (shout out to Anh at reception for her help and friendliness). The Christmas decorations were being set up and the finished scene was so beautiful. See pic of giant gingerbread house. Room well stocked and had a lovely view of the grounds/ocean. The landscaping and pool were well kept and the towels fluffy and clean. The property is beside the Movenpik and you can freely walk between both properties and enjoy their restaurants and Beach bars. There are plenty of loungers (both covered and/or out in the open sun if you prefer) There is a daily shuttle to take you into Nha Trang which we took advantage of to see the city. Lots to do and see there. We thoroughly enjoyed our stay here and would highly recommend the Radisson blu to travelers. There is only one thing I would like to see at resorts as we travel through Vietnam.... as a non smoker, it would be nice to have some designated "smoking only' areas, (specifically at the outdoor eating areas at restaurants). That way, everyone gets to enjoy their meals.    Sent from my Galaxy
Read More
ANGELA
icon-Leisure
Leisure
4.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The best part of this hotel is the restaurant. The food is excellent, the options are great, and I would happily eat dinner there every day. The property itself is also well maintained. However, the overall experience does not match a five star rating. The beach outside the hotel’s small cleaned area is extremely dirty, with garbage everywhere. The gym is very hot because they do not turn on the AC, even after asking multiple times. The AC in the restaurant is also very weak. There is no real hot water in the rooms. Communication is very difficult because most of the staff does not speak English, and even with a translator, basic requests become confusing. I had several uncomfortable situations, including incorrect orders and arguments at reception when trying to book services included in my package. The worst part was injuring myself with a needle sticking out of the towel basket. I was bleeding, and when I reported it to the front desk, no one asked if I was okay, no apology, nothing. Very unprofessional. Overall, great food and a nice property, but the service and customer experience fall far below five star standards. I would not consider this a luxury stay.
Read More
Mary
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

We really enjoyed our time at this hotel. Everything was clean, the staff were all so friendly and kind. We loved it and is recommending this place to all of our friends and family.
Herve
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

I spent a weekend with my son at the resort and had a lovely time, the accommodation is of a very good standard, very large and comfortable room, well equipped. The beach was peaceful, leisure facilities were plentiful, the swimming pools were clean. The food was good, great variety of dishes on the buffet. The staff were of a high degree of professionalism and absolutely amazing, friendly and very attentive. One downside was the litter on the beach (plastic bottles, polystyrene, etc) with nowhere to dispose of it.
Read More
Phuong
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Love this place
Abrar
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Excellent service and restaurants
Number of reviews per page
20
40