9.0
/10
Exceptional
430 reviews

What Guests Say About Their Stay

Staff Friendliness (56)
Room Space (49)
Distance To City Center (45)
Bedroom (44)

T***h

9.4
/ 10
I recently had the opportunity to stay at this hotel and had a very enjoyable experience. The hotel looks beautiful and luxurious but doesn't feel distant; it's very comfortable. The rooms are spacious, clean, and have neat, modern furnishings, making for a very pleasant stay. The staff are lovely, speak softly, and provide quick assistance, making me feel truly cared for. The hotel's restaurant also surprised me with its delicious food, exceeding my expectations. The atmosphere is cozy, and dining is quite relaxing. The dishes are well-seasoned, beautifully presented, and made with fresh ingredients. Service is also quick, with no long waits. Overall, if I have the chance, I would definitely want to return and dine here again. The atmosphere is cozy and relaxing, perfect for enjoying a meal. The food was tasty, well-seasoned, nicely presented, and made with fresh ingredients. Service was quick so we didn't have to wait long. Overall, I'd definitely consider coming back here again.
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Arif H.

10.0
/ 10
The food was delicious. I ordered without pork and was very impressed. Thank you. I hope to stay here again next time I have the opportunity.

A***e

9.1
/ 10
I stayed in a family room and it’s larger than expected. The service is great and staff are friendly. I will definitely choose this hotel again!

Guest

10.0
/ 10
Amazing service! Very comfortable, spacious, and clean. It's close to the city center and restaurants.

C***o

10.0
/ 10
Friendly, enthusiastic, attentive staff Good hotel, worth choosing to come back for the next time
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In the Area
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276 -282 2/9 street, Hoa Cuong Bac, Hai Chau District, Hai Chau District, Da Nang, Da Nang City, Vietnam, 550000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named LAMANGA Hotel & Suites Record Hotel is located in area / city Hoa Cuong Bac Ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Record Hotel Address: Map & Location

276 -282 2/9 street, Hoa Cuong Bac, Hai Chau District, Hai Chau District, Da Nang, Da Nang City, Vietnam, 550000
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Record Hotel Rates per Night

Looking for the best hotel rates? Record Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Record Hotel Location & Address

Record Hotel is located at 276 -282 Đường 2 Tháng 09, Phường Hòa Cường Bắc, Quận Hải Châu, Đà Nẵng, Quận Hải Châu, Đà Nẵng, Thành phố Đà Nẵng, Việt Nam, 550000. It's situated in the Orchard Road area of Singapore, known for its vibrant shopping and dining experiences. The hotel is approximately 3 km from the city center.

How to go to Record Hotel from Airport

Need a hotel transfer from the airport to Record Hotel? Here’s how you can get there:
  • Taxi (most direct): Taxis are readily available at Changi Airport. The ride to Record Hotel takes approximately 20-30 minutes, depending on traffic.
  • Ride Hailing (convenient): Services like Grab offer a convenient way to get to the hotel. Simply book a ride through the app.
  • MRT (most affordable): Take the MRT from Changi Airport Station to Orchard Station. From Orchard Station, it's a short taxi or ride-hailing trip to the hotel.
Tips: For the most convenient route, consider a taxi or ride-hailing service directly from the airport.

Record Hotel Reviews & Summary

Want to know all about the hotel? Record Hotel consistently receives positive hotel reviews, with guests frequently praising its prime location and excellent service. The hotel is known for its stunning city views from many of its rooms. Guests often highlight the friendly staff and the hotel's proximity to shopping and dining options. One guest raved, "The location is perfect, and the staff went above and beyond to make our stay memorable!"

Record Hotel Room Types Available

Curious about the different hotel room types? Record Hotel offers a variety of hotel bedroom types to suit different needs:
  • Deluxe Room: Offers city views, non-smoking options available.
  • Premier Room: Features a bathtub, non-smoking options available.
  • Family Suite: Larger rooms with separate living areas, non-smoking options available.
Record Hotel is not pet-friendly.

Hotel Facilities in Record Hotel

Wondering about the hotel amenities and facilities? Record Hotel provides a range of facilities for guests:
  • Swimming Pool: Open daily from 7 AM to 9 PM.
  • Fitness Center: Open 24 hours.
  • Business Center: Available for guests needing to work.

Hotel Buffet or Restaurant/Cafe in Record Hotel

Looking for a hotel buffet or restaurant? Record Hotel offers several dining options:
  • The Orchard Cafe: Serves international cuisine. Buffet prices are approximately $45 per person. Open from 6:30 AM to 10:30 PM. Signature dishes include local favorites.
  • The Bar: Offers a selection of cocktails and light snacks. Open from 11 AM to 1 AM.

Record Hotel Airport pickups and How to Book

Does the hotel offer airport shuttle services? Record Hotel does not offer airport pick-up services.

Nearby MRT Station & Bus Stops

Need to know about nearby MRT stations and bus stops?
  • Orchard MRT Station: Approximately 0.5 km from the hotel.
  • Bus Stops: Several bus stops are located along Orchard Road, within a short walking distance.
You can use an EZ-Link card or a contactless payment method for public transport.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities and places to visit? Here are some family-friendly attractions near Record Hotel:
  • Singapore Zoo: A world-renowned zoo, approximately 20 km away. Entry price is around $35.
  • Gardens by the Bay: Stunning gardens with Supertree structures, approximately 5 km away. Entry is free, but there are charges for certain attractions.
  • Singapore Botanic Gardens: A UNESCO World Heritage site, approximately 4 km away. Entry is free.
  • National Museum of Singapore: Explore Singapore's history and culture, approximately 3 km away. Entry is around $10.
  • ArtScience Museum: Located at Marina Bay Sands, approximately 5 km away. Entry is around $19.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Record Hotel (Orchard Road)

Looking for nearby dining options? Here are some places to eat near Record Hotel:
  • Cafes/ Restaurants:
  • PS.Cafe by the Orchard: Known for its stylish ambiance and delicious brunch options.
  • Din Tai Fung: Famous for its xiao long bao (soup dumplings).
  • Local Streetfood:
  • Hainanese Chicken Rice: Many stalls along Orchard Road offer this classic dish.
  • Laksa: Try a bowl of spicy and flavorful laksa at a local hawker center.
  • Kaya Toast: Enjoy this traditional breakfast at a nearby coffee shop.
  • Satay: Savor grilled skewers of marinated meat.
  • Chilli Crab: A must-try Singaporean seafood dish.

Shopping places near Record Hotel (Orchard Road)

Looking for shopping places near Record Hotel? Here are some shopping destinations:
  • Orchard Road: A famous shopping street with numerous malls and department stores.
  • ION Orchard: A luxury shopping mall with high-end brands.
  • Takashimaya Shopping Centre: A large department store with a wide variety of goods.

Other Places to Stay Near Record Hotel

Looking for other hotels nearby?
  • Luxury/5–6 star hotels nearby:
  • The St. Regis Singapore
  • The Ritz-Carlton, Millenia Singapore
  • Four Seasons Hotel Singapore
For 5-star:

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  • Four-star hotels nearby:
  • Hotel Jen Orchardgateway Singapore by Shangri-La
  • York Hotel
  • Holiday Inn Singapore Orchard City Centre
For 4-star:

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  • Three-star hotels nearby:
  • Hotel Boss
  • YMCA at One Orchard
  • Somerset Orchard Singapore
For 3-star:

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Hotel availability and room booking

Ready to book your stay? Check hotel availability and make your hotel reservations through Traveloka for the best deals and a seamless booking experience.

All facilities in Record Hotel

Bar, Cafe and Lounge Record Hotel
Bar, Cafe and Lounge
Swimming Pool Record Hotel
Swimming Pool
Lobby Record Hotel
Lobby
Accommodation Services Record Hotel
Accommodation Services
Exterior Record Hotel
Exterior

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Concierge
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Tours

Food and Drinks

  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast served to the table
  • Cafe
  • Poolside bar

General

  • AC
  • Banquet
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Terrace

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Shops
  • Supermarket

Things to Do

  • Massage
  • Spa

Business Facilities

  • Meeting facilities
  • PRINTER

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Shuttle Service

  • Airport transfer

Accommodation Policy & General Information in Record Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Extra Breakfast

Accommodation charges VND 150,000/guest for extra breakfast.

Breakfast

Breakfast at the accommodation will be provided from 06:30 - 09:30.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Record Hotel
50
Number of floors in Record Hotel
12
Another facilities in Record Hotel
Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in Record Hotel

What are available facilities at Record Hotel ?
There are top facilites at Record Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Record Hotel ?
Check-in time at Record Hotel is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Record Hotel provide breakfast?
Yes, Record Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Record Hotel ?
Record Hotel is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Record Hotel have?
Record Hotel has 12 floors.
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More Reviews from Other Guests in Record Hotel

Overall Ratings & Reviews Record Hotel

Traveloka (412)
Other sources (18)
9.1
Exceptional
From 412 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.2

Meal

8.6

Location

9.1

Service and Facilites

9.1

People often mention about Record Hotel
All
Staff Friendliness (44)
Room Space (41)
Bedroom (41)
Bathroom (41)
Distance to City Center (36)
Surroundings (33)
Family Friendly (32)
Ambiance (31)
Hotel Area (29)
Accessibility (25)
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Most Recent
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Traveler Reviews Record Hotel

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Thank you to the receptionist for bringing the medicine and to the beautiful lady at the counter, a wonderful guest, very good.
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1 people find it helpful
G***o
icon-origin-TRAVELOKA
7.6
/10
Reviewed 2 week(s) ago
The room had a wall view, poor soundproofing, and at night I could only hear the sound of car engines revving, water noise, and other noises from the next room.
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1 people find it helpful
Ho Thanh D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff are super cute and enthusiastic!!!! Right in the city center, convenient for eating out and sightseeing!!
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I booked randomly but didn't expect the hotel to be this good. The room was clean and very new, and the bathroom was top-notch. The staff, receptionists, and security were all excellent 😍
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2 people find it helpful
Accommodation's Reply
27 Mar 2026
Dear Valued Guest, Thank you very much for choosing our hotel and for your compliments on your comfortable stay. We are delighted to hear that you were satisfied with the clean room and well-equipped bathroom. We are also pleased that you gave our reception and security staff a high rating of "10/10". We hope to welcome you back again. Thank you once again. Sincerely, The Hotel Records Team
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T***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
I recently had the opportunity to stay at this hotel and had a very enjoyable experience. The hotel looks beautiful and luxurious but doesn't feel distant; it's very comfortable. The rooms are spacious, clean, and have neat, modern furnishings, making for a very pleasant stay. The staff are lovely, speak softly, and provide quick assistance, making me feel truly cared for. The hotel's restaurant also surprised me with its delicious food, exceeding my expectations. The atmosphere is cozy, and dining is quite relaxing. The dishes are well-seasoned, beautifully presented, and made with fresh ingredients. Service is also quick, with no long waits. Overall, if I have the chance, I would definitely want to return and dine here again. The atmosphere is cozy and relaxing, perfect for enjoying a meal. The food was tasty, well-seasoned, nicely presented, and made with fresh ingredients. Service was quick so we didn't have to wait long. Overall, I'd definitely consider coming back here again.
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2 people find it helpful
Accommodation's Reply
27 Mar 2026
Dear Valued Guest, Thank you so much for your detailed and heartfelt review. We are truly delighted to know that you had such an enjoyable and comfortable stay with us. It’s wonderful to hear that you appreciated the balance between a beautiful, luxurious atmosphere and a warm, welcoming feeling. We’re also glad you enjoyed the spacious, clean, and well-designed room. Your kind words about our friendly and attentive staff mean a lot to our team. We’re especially happy that our restaurant exceeded your expectations—from the cozy ambiance to the quality and presentation of the food, as well as the prompt service. We truly appreciate your support and look forward to welcoming you back again in the near future. Best regards, Record Hotel Team
Tran N. T. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The service was good, the staff were lovely, and Linh from the restaurant was very friendly and enthusiastic. My family will definitely come back again next time.
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1 people find it helpful
Accommodation's Reply
27 Mar 2026
Dear Valued Guest, Thank you very much for staying with us. We are delighted that you were satisfied with our services and the friendly service of our staff. We especially appreciate your compliments regarding Mr. Lin at our restaurant. We will certainly pass on your compliments to Mr. Lin, and he will use them as motivation in the future. We hope to welcome you back again. Thank you again. Record Hotel Staff
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D***u
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The staff are friendly and enthusiastic. Ms. Nhi at the restaurant is very attentive and provides excellent service. Located in the city center, it's convenient to get around. The breakfast menu is varied.
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Accommodation's Reply
27 Mar 2026
Dear Valued Guest, Thank you very much for choosing to stay at our hotel. We are delighted that you enjoyed our friendly and welcoming staff, excellent location, and delicious breakfast. We hope to welcome you back again. Thank you again. The Record Hotel Team The Record Hotel Team
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L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Both the reception staff and the lounge staff were lovely, the room was very new and clean, and there was music playing every time I went in. I highly recommend it! Ms. Nhi was also very nice and attentive.
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1 people find it helpful
Accommodation's Reply
27 Mar 2026
Dear Valued Guest, Thank you so much for sharing your valuable feedback about your stay. We are delighted to hear that you were impressed with the friendly and welcoming reception and lounge staff, the newly renovated and clean rooms, and the thoughtful little amenities such as the in-room music. We also greatly appreciate your compliments to Ni. We will pass this encouragement on to Ni, and it will motivate and support her development. We look forward to welcoming you back again. Thank you. Hotel Record Staff
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hoang t. n.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The staff in all departments were very friendly and attentive. I will definitely visit again next time I have the chance.
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2 people find it helpful
Accommodation's Reply
27 Mar 2026
Dear Valued Guest, Thank you very much for your kind compliments regarding our hotel staff. We are delighted that our friendly and attentive service contributed to a comfortable stay. We hope to welcome you back again. Thank you very much. Sincerely, The Record Hotel Team
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LE THI H. H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Giving it 8 points. I checked in expecting a view of the Dragon Bridge, but there wasn't. :)) The view was actually behind the house. Everything was okay. Check-in at 12:30, the staff were enthusiastic, friendly, and gentle. The breakfast was plentiful, and the room was cleaned regularly. There was a bathtub and a smart toilet. The only thing I didn't like was the flip-flops; they hurt my feet a lot.
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4 people find it helpful
Accommodation's Reply
09 Mar 2026
Dear Valued Guest: Thank you for staying with us and sharing your valuable feedback. We are delighted to hear that you enjoyed our friendly and welcoming staff, the delicious breakfast, and the regular housekeeping service. Regarding the view, you booked a Superior City View Double Room. While this room offers city views, it does not provide a direct view of the Dragon Bridge. You can see the Dragon Bridge from a Deluxe Double Room. We apologize for not informing you of this before check-in. Furthermore, we appreciate your feedback regarding the slippers in the room. We will consider improving this to provide you with greater comfort during your stay. Thank you for choosing our hotel. We hope to welcome you back again. Thank you! The Record Hotel Team
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
I chose this hotel during an exam period. The location was very convenient, just a 5-minute walk from the exam site. The rooms smelled wonderful and had balconies overlooking the city. Additionally, breakfast at the rooftop restaurant was really enjoyable; you could see the panoramic city view, which was very relaxing. One thing I won't forget is that the staff, from the receptionists to the cleaning ladies, always had a smile on their faces. I will definitely come back if I have the chance.
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1 people find it helpful
Accommodation's Reply
27 Feb 2026
Dear Valued Guest, Thank you for choosing our hotel during your important exam period and for your detailed review. We are delighted that you were impressed with our excellent location, comfortable rooms, beautiful city views from the balcony, and our impressive rooftop breakfast. Your compliments on all our staff, from the reception to the housekeeping team, are truly inspiring. Their bright smiles and dedication motivate us every day. We wish you success in your exams and hope to welcome you back soon. Thank you, The Regod Hotel Team
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P***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The hotel offers a beautiful view of the Dragon Bridge from above. It's spacious and airy. It's not too far from the city center. The reception staff are very helpful.
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1 people find it helpful
Accommodation's Reply
27 Feb 2026
Dear Valued Guest, Thank you for staying with us. We are delighted that you enjoyed the view of the Dragon Bridge, the spacious and comfortable rooms, and the excellent location in the heart of the city. We also appreciate your compliments on the friendly and courteous service from our reception staff. We hope to welcome you back again soon. Thank you, The Record Hotel Team
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Linh
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The room we booked was absolutely gorgeous, with views of both the Tran Thi Ly Bridge and the Sun Wheel (to watch the sunrise, point your camera towards the Ferris wheel!). Breakfast on the rooftop offered stunning views of the Dragon Bridge. The night view was amazing. The staff were also very friendly. A fantastic experience. 👍
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2 people find it helpful
Accommodation's Reply
27 Feb 2026
Dear Valued Guest, Thank you so much for your valuable and detailed review. We are delighted to hear that you enjoyed your comfortable and cozy room, as well as the stunning views of the Chenshili Bridge, the Ferris wheel, and the beautiful sunrise and sunset. We also appreciate you enjoying the delicious breakfast at our rooftop restaurant, which overlooks the Dragon Bridge. Your compliments on our friendly and welcoming staff are a great encouragement to us. We look forward to welcoming you again on your next visit and hoping for another enjoyable stay. Thank you, The Record Hotel Team
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Alain D.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 11 week(s) ago
Service - the bedrooms were excellent. Beautiful view, good location for getting around.
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3 people find it helpful
Accommodation's Reply
27 Feb 2026
Dear Valued Guest, We are delighted that you were satisfied with our services and accommodations, and we are also pleased that you enjoyed the beautiful views and convenient location. We hope to welcome you back again soon. Thank you. Regod Hotel Staff
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Linh K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Located right in the center, close to restaurants and entertainment venues. The room is exactly as pictured, with a beautiful view, and the staff are enthusiastic. Breakfast is pretty much the same everywhere. The hotel offers car rental, but the cars are old and beat-up. There is daily housekeeping service, but the Wi-Fi is very weak.
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4 people find it helpful
Accommodation's Reply
27 Feb 2026
Dear Valued Guest, Thank you for your valuable feedback following your stay. We are delighted to hear that you enjoyed our hotel's convenient central location, diverse dining and entertainment options, beautiful rooms, stunning views, and friendly service from our staff. However, we apologize for any inconvenience you may have experienced, including the limited breakfast options, the less-than-ideal quality of the rental car, and the unstable Wi-Fi connection. We value your feedback and will work with the relevant departments to resolve these issues as soon as possible. Furthermore, we appreciate your feedback regarding our daily housekeeping service. We look forward to welcoming you again on your next stay. All of our staff will strive to provide you with an even more enjoyable experience. Thank you. Hotel Information Team
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P***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 13 week(s) ago
We need more irons, and the room needs to be clean and smell nice.
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5 people find it helpful
Accommodation's Reply
27 Feb 2026
Dear Valued Guest: Thank you very much for your valuable feedback. We are delighted that you were impressed with the cleanliness and pleasant scent of your room. If you require an iron, please feel free to use it. We will do our best to resolve the issue as soon as possible. We hope to welcome you back again soon. Thank you. Hotel Information Team
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Guest
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The service staff were enthusiastic and attentive. The hotel was clean and beautiful; I will definitely stay here again next time.
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5 people find it helpful
Accommodation's Reply
27 Feb 2026
Dear Valued Guest, Thank you very much for your appreciation of our friendly service, the clean environment of the hotel, and the beautiful views. We are delighted that you enjoyed your comfortable stay. We hope to welcome you again and will continue to provide even better service in the future. Thank you. The Record Hotel Team
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T***e
icon-origin-TRAVELOKA
8.8
/10
Reviewed 17 week(s) ago
The staff are friendly. The rooms are clean and convenient; this is my 4th or 5th time returning. The prices are incredibly reasonable and affordable.
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2 people find it helpful
Accommodation's Reply
27 Feb 2026
Dear Valued Guest, Thank you so much for staying with us four or five times in the past few weeks. Your return visits are a great honor and an encouragement for us to further improve our hotel. We are delighted to hear that you are satisfied with our friendly staff, clean and tidy rooms, comprehensive amenities, and reasonable prices. We hope to welcome you back again soon. Thank you. Sincerely, The Hotel Staff
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Thu H. N. T.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 17 week(s) ago
The staff were enthusiastic and friendly, and the service was excellent.
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3 people find it helpful
Accommodation's Reply
27 Feb 2026
Dear Valued Guest: Thank you very much for your continued support of our hotel staff and our excellent service. We are delighted that our friendly and welcoming staff helped provide you with a memorable stay. We hope to welcome you back again soon. Thank you. Regod Hotel Staff
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Tran H. T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
Friendly staff, clean rooms. I have booked this hotel 4 times this year for business trips.
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2 people find it helpful
Accommodation's Reply
27 Feb 2026
Dear Valued Guest: Thank you for choosing our hotel for your four past business trips. Your continued support is a strong driving force for us to further improve the quality of our services. We are delighted to hear that you are satisfied with our friendly and welcoming staff, as well as our clean and comfortable rooms. We will continue to strive to provide you with the best possible service. Thank you! The Record Hotel Team
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Record Hotel

Traveloka (412)
Other sources (18)
9.1
Exceptional
From 412 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.2

Meal

8.6

Location

9.1

Service and Facilites

9.1

People often mention about Record Hotel
All
Staff Friendliness (44)
Room Space (41)
Bedroom (41)
Bathroom (41)
Distance to City Center (36)
Surroundings (33)
Family Friendly (32)
Ambiance (31)
Hotel Area (29)
Accessibility (25)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Record Hotel

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Thank you to the receptionist for bringing the medicine and to the beautiful lady at the counter, a wonderful guest, very good.
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1 people find it helpful
G***o
icon-origin-TRAVELOKA
7.6
/10
Reviewed 2 week(s) ago
The room had a wall view, poor soundproofing, and at night I could only hear the sound of car engines revving, water noise, and other noises from the next room.
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1 people find it helpful
Ho Thanh D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff are super cute and enthusiastic!!!! Right in the city center, convenient for eating out and sightseeing!!
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I booked randomly but didn't expect the hotel to be this good. The room was clean and very new, and the bathroom was top-notch. The staff, receptionists, and security were all excellent 😍
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2 people find it helpful
Accommodation's Reply
27 Mar 2026
Dear Valued Guest, Thank you very much for choosing our hotel and for your compliments on your comfortable stay. We are delighted to hear that you were satisfied with the clean room and well-equipped bathroom. We are also pleased that you gave our reception and security staff a high rating of "10/10". We hope to welcome you back again. Thank you once again. Sincerely, The Hotel Records Team
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T***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
I recently had the opportunity to stay at this hotel and had a very enjoyable experience. The hotel looks beautiful and luxurious but doesn't feel distant; it's very comfortable. The rooms are spacious, clean, and have neat, modern furnishings, making for a very pleasant stay. The staff are lovely, speak softly, and provide quick assistance, making me feel truly cared for. The hotel's restaurant also surprised me with its delicious food, exceeding my expectations. The atmosphere is cozy, and dining is quite relaxing. The dishes are well-seasoned, beautifully presented, and made with fresh ingredients. Service is also quick, with no long waits. Overall, if I have the chance, I would definitely want to return and dine here again. The atmosphere is cozy and relaxing, perfect for enjoying a meal. The food was tasty, well-seasoned, nicely presented, and made with fresh ingredients. Service was quick so we didn't have to wait long. Overall, I'd definitely consider coming back here again.
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Accommodation's Reply
27 Mar 2026
Dear Valued Guest, Thank you so much for your detailed and heartfelt review. We are truly delighted to know that you had such an enjoyable and comfortable stay with us. It’s wonderful to hear that you appreciated the balance between a beautiful, luxurious atmosphere and a warm, welcoming feeling. We’re also glad you enjoyed the spacious, clean, and well-designed room. Your kind words about our friendly and attentive staff mean a lot to our team. We’re especially happy that our restaurant exceeded your expectations—from the cozy ambiance to the quality and presentation of the food, as well as the prompt service. We truly appreciate your support and look forward to welcoming you back again in the near future. Best regards, Record Hotel Team
Tran N. T. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The service was good, the staff were lovely, and Linh from the restaurant was very friendly and enthusiastic. My family will definitely come back again next time.
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1 people find it helpful
Accommodation's Reply
27 Mar 2026
Dear Valued Guest, Thank you very much for staying with us. We are delighted that you were satisfied with our services and the friendly service of our staff. We especially appreciate your compliments regarding Mr. Lin at our restaurant. We will certainly pass on your compliments to Mr. Lin, and he will use them as motivation in the future. We hope to welcome you back again. Thank you again. Record Hotel Staff
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D***u
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The staff are friendly and enthusiastic. Ms. Nhi at the restaurant is very attentive and provides excellent service. Located in the city center, it's convenient to get around. The breakfast menu is varied.
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Accommodation's Reply
27 Mar 2026
Dear Valued Guest, Thank you very much for choosing to stay at our hotel. We are delighted that you enjoyed our friendly and welcoming staff, excellent location, and delicious breakfast. We hope to welcome you back again. Thank you again. The Record Hotel Team The Record Hotel Team
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L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Both the reception staff and the lounge staff were lovely, the room was very new and clean, and there was music playing every time I went in. I highly recommend it! Ms. Nhi was also very nice and attentive.
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1 people find it helpful
Accommodation's Reply
27 Mar 2026
Dear Valued Guest, Thank you so much for sharing your valuable feedback about your stay. We are delighted to hear that you were impressed with the friendly and welcoming reception and lounge staff, the newly renovated and clean rooms, and the thoughtful little amenities such as the in-room music. We also greatly appreciate your compliments to Ni. We will pass this encouragement on to Ni, and it will motivate and support her development. We look forward to welcoming you back again. Thank you. Hotel Record Staff
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hoang t. n.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The staff in all departments were very friendly and attentive. I will definitely visit again next time I have the chance.
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2 people find it helpful
Accommodation's Reply
27 Mar 2026
Dear Valued Guest, Thank you very much for your kind compliments regarding our hotel staff. We are delighted that our friendly and attentive service contributed to a comfortable stay. We hope to welcome you back again. Thank you very much. Sincerely, The Record Hotel Team
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LE THI H. H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Giving it 8 points. I checked in expecting a view of the Dragon Bridge, but there wasn't. :)) The view was actually behind the house. Everything was okay. Check-in at 12:30, the staff were enthusiastic, friendly, and gentle. The breakfast was plentiful, and the room was cleaned regularly. There was a bathtub and a smart toilet. The only thing I didn't like was the flip-flops; they hurt my feet a lot.
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4 people find it helpful
Accommodation's Reply
09 Mar 2026
Dear Valued Guest: Thank you for staying with us and sharing your valuable feedback. We are delighted to hear that you enjoyed our friendly and welcoming staff, the delicious breakfast, and the regular housekeeping service. Regarding the view, you booked a Superior City View Double Room. While this room offers city views, it does not provide a direct view of the Dragon Bridge. You can see the Dragon Bridge from a Deluxe Double Room. We apologize for not informing you of this before check-in. Furthermore, we appreciate your feedback regarding the slippers in the room. We will consider improving this to provide you with greater comfort during your stay. Thank you for choosing our hotel. We hope to welcome you back again. Thank you! The Record Hotel Team
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
I chose this hotel during an exam period. The location was very convenient, just a 5-minute walk from the exam site. The rooms smelled wonderful and had balconies overlooking the city. Additionally, breakfast at the rooftop restaurant was really enjoyable; you could see the panoramic city view, which was very relaxing. One thing I won't forget is that the staff, from the receptionists to the cleaning ladies, always had a smile on their faces. I will definitely come back if I have the chance.
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Accommodation's Reply
27 Feb 2026
Dear Valued Guest, Thank you for choosing our hotel during your important exam period and for your detailed review. We are delighted that you were impressed with our excellent location, comfortable rooms, beautiful city views from the balcony, and our impressive rooftop breakfast. Your compliments on all our staff, from the reception to the housekeeping team, are truly inspiring. Their bright smiles and dedication motivate us every day. We wish you success in your exams and hope to welcome you back soon. Thank you, The Regod Hotel Team
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P***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The hotel offers a beautiful view of the Dragon Bridge from above. It's spacious and airy. It's not too far from the city center. The reception staff are very helpful.
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1 people find it helpful
Accommodation's Reply
27 Feb 2026
Dear Valued Guest, Thank you for staying with us. We are delighted that you enjoyed the view of the Dragon Bridge, the spacious and comfortable rooms, and the excellent location in the heart of the city. We also appreciate your compliments on the friendly and courteous service from our reception staff. We hope to welcome you back again soon. Thank you, The Record Hotel Team
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Linh
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The room we booked was absolutely gorgeous, with views of both the Tran Thi Ly Bridge and the Sun Wheel (to watch the sunrise, point your camera towards the Ferris wheel!). Breakfast on the rooftop offered stunning views of the Dragon Bridge. The night view was amazing. The staff were also very friendly. A fantastic experience. 👍
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2 people find it helpful
Accommodation's Reply
27 Feb 2026
Dear Valued Guest, Thank you so much for your valuable and detailed review. We are delighted to hear that you enjoyed your comfortable and cozy room, as well as the stunning views of the Chenshili Bridge, the Ferris wheel, and the beautiful sunrise and sunset. We also appreciate you enjoying the delicious breakfast at our rooftop restaurant, which overlooks the Dragon Bridge. Your compliments on our friendly and welcoming staff are a great encouragement to us. We look forward to welcoming you again on your next visit and hoping for another enjoyable stay. Thank you, The Record Hotel Team
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Alain D.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 11 week(s) ago
Service - the bedrooms were excellent. Beautiful view, good location for getting around.
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3 people find it helpful
Accommodation's Reply
27 Feb 2026
Dear Valued Guest, We are delighted that you were satisfied with our services and accommodations, and we are also pleased that you enjoyed the beautiful views and convenient location. We hope to welcome you back again soon. Thank you. Regod Hotel Staff
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Linh K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Located right in the center, close to restaurants and entertainment venues. The room is exactly as pictured, with a beautiful view, and the staff are enthusiastic. Breakfast is pretty much the same everywhere. The hotel offers car rental, but the cars are old and beat-up. There is daily housekeeping service, but the Wi-Fi is very weak.
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4 people find it helpful
Accommodation's Reply
27 Feb 2026
Dear Valued Guest, Thank you for your valuable feedback following your stay. We are delighted to hear that you enjoyed our hotel's convenient central location, diverse dining and entertainment options, beautiful rooms, stunning views, and friendly service from our staff. However, we apologize for any inconvenience you may have experienced, including the limited breakfast options, the less-than-ideal quality of the rental car, and the unstable Wi-Fi connection. We value your feedback and will work with the relevant departments to resolve these issues as soon as possible. Furthermore, we appreciate your feedback regarding our daily housekeeping service. We look forward to welcoming you again on your next stay. All of our staff will strive to provide you with an even more enjoyable experience. Thank you. Hotel Information Team
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P***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 13 week(s) ago
We need more irons, and the room needs to be clean and smell nice.
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5 people find it helpful
Accommodation's Reply
27 Feb 2026
Dear Valued Guest: Thank you very much for your valuable feedback. We are delighted that you were impressed with the cleanliness and pleasant scent of your room. If you require an iron, please feel free to use it. We will do our best to resolve the issue as soon as possible. We hope to welcome you back again soon. Thank you. Hotel Information Team
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Guest
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The service staff were enthusiastic and attentive. The hotel was clean and beautiful; I will definitely stay here again next time.
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5 people find it helpful
Accommodation's Reply
27 Feb 2026
Dear Valued Guest, Thank you very much for your appreciation of our friendly service, the clean environment of the hotel, and the beautiful views. We are delighted that you enjoyed your comfortable stay. We hope to welcome you again and will continue to provide even better service in the future. Thank you. The Record Hotel Team
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T***e
icon-origin-TRAVELOKA
8.8
/10
Reviewed 17 week(s) ago
The staff are friendly. The rooms are clean and convenient; this is my 4th or 5th time returning. The prices are incredibly reasonable and affordable.
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2 people find it helpful
Accommodation's Reply
27 Feb 2026
Dear Valued Guest, Thank you so much for staying with us four or five times in the past few weeks. Your return visits are a great honor and an encouragement for us to further improve our hotel. We are delighted to hear that you are satisfied with our friendly staff, clean and tidy rooms, comprehensive amenities, and reasonable prices. We hope to welcome you back again soon. Thank you. Sincerely, The Hotel Staff
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Thu H. N. T.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 17 week(s) ago
The staff were enthusiastic and friendly, and the service was excellent.
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3 people find it helpful
Accommodation's Reply
27 Feb 2026
Dear Valued Guest: Thank you very much for your continued support of our hotel staff and our excellent service. We are delighted that our friendly and welcoming staff helped provide you with a memorable stay. We hope to welcome you back again soon. Thank you. Regod Hotel Staff
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Tran H. T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
Friendly staff, clean rooms. I have booked this hotel 4 times this year for business trips.
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2 people find it helpful
Accommodation's Reply
27 Feb 2026
Dear Valued Guest: Thank you for choosing our hotel for your four past business trips. Your continued support is a strong driving force for us to further improve the quality of our services. We are delighted to hear that you are satisfied with our friendly and welcoming staff, as well as our clean and comfortable rooms. We will continue to strive to provide you with the best possible service. Thank you! The Record Hotel Team
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