Solaria Hotel Hanoi

Hotels
9.4
/10
Exceptional
750 reviews

What Guests Say About Their Stay

TRUONG C. D.
9.7
/ 10
The hotel is clean, the location is good, the staff is enthusiastic and polite
See original
Elena
10.0
/ 10
Everyone was so kind and accommodating, 10/10 would recommend. Exceptional service from check in to check out.
Rachel
10.0
/ 10
Amazing overall experience at this hotel! The staff were outstandingly caring, attentive, and friendly. Our room was clean and luxurious. The location was more than ideal, allowing for <30 minute walks to any location we desired to visit. The breakfast buffet held a wide selection of items and all of the food was top tier. The breakfast space also had outstanding views of the city. We spent my birthday there and when my mom emailed a few weeks prior asking about surprising me with a cake, they were extremely attentive, detailed, and kind in fulfilling that request. Emma and Daria are two of the staff that stood out to us in how they put their heart into everything they did for us during our stay. Additionally, when we were leaving one of our suitcase zippers split, which resulted in us being late for checkout. They were extremely understanding and helpful in helping us solve the untimely and unplanned issue. They held our luggage in the lobby and led us to the nearest luggage shop. Our stay here will be one that we won’t forget!
Brandon
10.0
/ 10
Our stay at Solaris Hotel was nothing short of exceptional, largely thanks to the incredible staff who went above and beyond to make our experience seamless. We originally faced a stressful situation due to a poor third-party booking, and that’s when David stepped in. He handled the issue with professionalism and genuine care, offering us immediate solutions when we felt stuck. His ability to turn a frustrating problem into a smooth resolution truly set the tone for the rest of our stay. Liam also deserves special recognition for his outstanding service and leadership. He coordinated effortlessly with his team and even assisted us with tourism arrangements, securing a reservation on very short notice that we would have otherwise missed out on. His attentiveness and organizational skills made us feel like valued guests at every step. Grace was equally wonderful—her kindness and attentiveness left a lasting impression. She patiently answered our many questions about the area, from dining recommendations to helpful travel tips, all of which made our visit not only more comfortable but also more memorable. Her thoughtful guidance ensured we made the most of our time at Solaris and in the surrounding area. The Solaris Hotel itself is excellent, but what truly makes it shine is the people who work there. The staff turned what began as a stressful trip into a fantastic, enjoyable experience. Thanks to David, Liam, Grace, and the rest of the team, we appreciate you.
In the Area
See Map
No. 22 Bao Khanh Street, Hang Trong Ward, Hoan Kiem District, Hanoi, Vietnam, 100000

Main Facilities

See more
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Solaria Hotel Solaria Hotel Hanoi is located in area / city Hang Trong Ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Solaria Hotel Hanoi Address: Map & Location

No. 22 Bao Khanh Street, Hang Trong Ward, Hoan Kiem District, Hanoi, Vietnam, 100000
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Lobby Solaria Hotel Hanoi
Lobby 2 Solaria Hotel Hanoi

Discover More About Solaria Hotel Hanoi

note: hotel was previously named Solaria Hotel

Location


Solaria Hotel Hanoi is located in area / city Hang Trong Ward.

About Solaria Hotel Hanoi

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Solaria Hotel Hanoi.

Solaria Hotel Hanoi is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Solaria Hotel Hanoi is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Solaria Hotel Hanoi provides a pleasant accommodation for your stay.

Have fun with various entertaining facilities for you and the whole family at Solaria Hotel Hanoi, a wonderful accommodation for your family holiday.

Experience a unique stay at the historical building of Solaria Hotel Hanoi, which you rarely find in other places.

If you plan to have a long-term stay, staying at Solaria Hotel Hanoi is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Solaria Hotel Hanoi exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Solaria Hotel Hanoi is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Solaria Hotel Hanoi.

All facilities in Solaria Hotel Hanoi

Bar, Cafe and Lounge Solaria Hotel Hanoi
Bar, Cafe and Lounge
Entertainment Facility Solaria Hotel Hanoi
Entertainment Facility
Common Space Solaria Hotel Hanoi
Common Space
Lobby Solaria Hotel Hanoi
Lobby
Exterior Solaria Hotel Hanoi
Exterior

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Breakfast served to the table
  • Cafe
  • Early bird breakfast
  • Hot breakfast
  • Set menu dinner
  • Set menu lunch
  • Snack bar
  • Dietary menu
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tours

Public Facilities

  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Rooftop terrace
  • Smoke-free
  • Terrace

Transportation

  • Airport transfer
  • Bicycle rental
  • Bicycle storage
  • Car rental
  • Valet parking (surcharge)

Things to Do

  • Massage
  • Sauna
  • Spa

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Solaria Hotel Hanoi

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Luu Y: Khach San khong ho tro xuat hoa don do
Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
Read All

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Solaria Hotel Hanoi
60
Number of floors in Solaria Hotel Hanoi
10
Another facilities in Solaria Hotel Hanoi
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar

Frequently asked question in Solaria Hotel Hanoi

What are available facilities at Solaria Hotel Hanoi?
There are top facilites at Solaria Hotel Hanoi such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Solaria Hotel Hanoi?
Check-in time at Solaria Hotel Hanoi is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Solaria Hotel Hanoi provide breakfast?
Yes, Solaria Hotel Hanoi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Solaria Hotel Hanoi?
Solaria Hotel Hanoi is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Solaria Hotel Hanoi have?
Solaria Hotel Hanoi has 10 floors.
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More Reviews from Other Guests in Solaria Hotel Hanoi

Overall Ratings & Reviews Solaria Hotel Hanoi

Traveloka (110)
Other sources (640)
9.6
Exceptional
From 640 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Solaria Hotel Hanoi

Number of reviews per page
20
40
Top reviews
Ehsan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Highly recommended. Lily was very kind and helpful
Elena
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everyone was so kind and accommodating, 10/10 would recommend. Exceptional service from check in to check out.
Rachel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing overall experience at this hotel! The staff were outstandingly caring, attentive, and friendly. Our room was clean and luxurious. The location was more than ideal, allowing for <30 minute walks to any location we desired to visit. The breakfast buffet held a wide selection of items and all of the food was top tier. The breakfast space also had outstanding views of the city. We spent my birthday there and when my mom emailed a few weeks prior asking about surprising me with a cake, they were extremely attentive, detailed, and kind in fulfilling that request. Emma and Daria are two of the staff that stood out to us in how they put their heart into everything they did for us during our stay. Additionally, when we were leaving one of our suitcase zippers split, which resulted in us being late for checkout. They were extremely understanding and helpful in helping us solve the untimely and unplanned issue. They held our luggage in the lobby and led us to the nearest luggage shop. Our stay here will be one that we won’t forget!
Read More
Brandon
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Our stay at Solaris Hotel was nothing short of exceptional, largely thanks to the incredible staff who went above and beyond to make our experience seamless. We originally faced a stressful situation due to a poor third-party booking, and that’s when David stepped in. He handled the issue with professionalism and genuine care, offering us immediate solutions when we felt stuck. His ability to turn a frustrating problem into a smooth resolution truly set the tone for the rest of our stay. Liam also deserves special recognition for his outstanding service and leadership. He coordinated effortlessly with his team and even assisted us with tourism arrangements, securing a reservation on very short notice that we would have otherwise missed out on. His attentiveness and organizational skills made us feel like valued guests at every step. Grace was equally wonderful—her kindness and attentiveness left a lasting impression. She patiently answered our many questions about the area, from dining recommendations to helpful travel tips, all of which made our visit not only more comfortable but also more memorable. Her thoughtful guidance ensured we made the most of our time at Solaris and in the surrounding area. The Solaris Hotel itself is excellent, but what truly makes it shine is the people who work there. The staff turned what began as a stressful trip into a fantastic, enjoyable experience. Thanks to David, Liam, Grace, and the rest of the team, we appreciate you.
Read More
ian
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Our family spent a month in Vietnam and Cambodia and used Solaria Hotel as our base, and stayed here on 3 separate occasions. Incredible location with easy access to anything you want to do. The rooms were excellent, breakfast was delicious ( beef pho in particular), massages were lovely and more. We travel internationally a lot, and this hotel by far has the best staff we have ever met. They are generous with their suggestions and go out of their way to make your stay in Hanoi and yes Vietnam too as perfect as it can be. In particular Liam and Susan. Susan always had the best suggestions of things we should do. And Liam helped organize cars, tours and more as we navigated Vietnam. We would have been lost without him. His kindness was boundless. We can’t wait to return to Hanoi and stay at this amazing hotel again.
Read More
Matthew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I had an incredible stay at this hotel in Hanoi, and what stood out the most was the truly exceptional service. From the moment I arrived, the staff went above and beyond to make me feel welcome, especially one staff member named Susan. Every interaction felt genuine—whether it was the warm greeting at the front desk, the helpful recommendations for local restaurants and attractions. The team here is attentive without being intrusive, and it’s clear that they take pride in making each guest’s experience personal and memorable. They helped arrange transportation, gave me insider tips for exploring the Old Quarter, and even checked in to make sure everything in my room was perfect. Hanoi is already a beautiful and vibrant city, but staying here elevated my trip to another level. I’ve stayed in many hotels, but the service here is among the best I’ve ever experienced—kind, professional, and heartfelt. I would return in a heartbeat and highly recommend this hotel to anyone visiting Hanoi.
Read More
Lorraine
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent, central location. Fantastic staff who all gave the personal touch. Room was large and comfortable. Could not fault this hotel.
Juan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location in the Old Quarter. Very nice rooms with friendly staff.
Pamela
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We only stayed for one night (before our flight home from Hanoi), but we wish we’d have had more time in this beautiful hotel. The lobby area is vibrant and the rooms are stylish. What stood out to me - after staying in various different South-east Asian hotels over the last 3 weeks - was the powerful, adjustable shower head, the quality shower products, the powerful hairdryer with different settings, and the comfort of the bed and pillows. These things really make a difference! Aside from the place itself and its amenities, one member of staff, in particular, stood out for her warm, welcoming, genuine nature: Susan. What an asset to the Solaria team! She was exactly the sort of person we wanted to be greeted by, after a long day of travelling, and was so helpful.
Read More
Elvira
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff is incredible. They are attentive, hard working and go out of their way to make sure that everyone is happy and have what they need. The standard rooms are tiny and outdated. We were moved to a larger, renovated room and it was perfect. The restaurant is excellent. Food is fresh and service is exceptional. Welcome drink and desert was lovely and the parting gift was a nice touch. Reserved transport from the airport directly with the hotel. Very convenient, reliable and efficient. No need to haggle at the airport. The driver waits for you in arrival section with your name on a sign.
Read More
Thomas
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A luxurious hotel with lovely rooms and a great roof terrace
Tanja
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Lovely staff, comfy bed, older hotel, nice enough breaky
Zyanna
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The employees have the
Reya
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I had an amazing time at this hotel. I would like to especially think Susan and Daria for making her stay so special. The hotel was in a perfect location, had a great amenities, and delicious food. I will be staying here again the next time that I visit Hanoi.
Melina
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff very friendly and kind always willing to help you out. Hotel location very convenient and felt safe at all times . Super recommended hotel i will come back without a doubt .
Reshad
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very helpful and professional service
Chin Yoon
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The amazing and caring service team at Solaria Hanoi makes this a perfect home away from home while you explore old Hanoi.
Kathryn Jane
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

There are literally hundreds of hotels in Hanoi to choose from, each offering and promising ultimately the same. What sets Solaria apart from anywhere else is the level they go to to ensure your stay is comfortable, enjoyable and pleasurable. Every single member of staff went out of their way to know us, help us and recognise our needs .. often before we knew! Customer service is on a different level here and the hotel itself is gorgeous. The rooms are modern and large, the spa downstairs is a very welcome facility and offer an array of services at very reasonable prices and the rooftop bar is just heavenly!
Read More
Nkiru
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff in Solaria are a dream (especially Lily)! What a fantastic experience it was. No question or request was too little or too much for them and they gave us tips for our Ha Long Bay cruise. They helped organize our airport transfers; we had checked out a day before our cruise and they were happy to store our luggage while we were away (they even gave us some fruit and water for the journey to the marina). When we came back, we had a city tour and we were able to freshen up in their shower room and when I decided to get a facial, they honoured the guest spa discount event though we were technically no longer guests. Amazing! The bed was a little firm for our personal preference and they got a mattress topper for us. MIAs restaurant downstair was also fantastic! We will definitely be staying here again the next time we visit Hanoi - it's a small boutique hotel that packs a great punch and makes you feel like VIPs. This is hands down the top, most hospitable hotel we have ever had the pleasure to experience, and would highly recommend to anyone traveling to Hanoi.
Read More
Brian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The stay was excellent, room and clean and tidy. The hotel is in a great location not far from everything. Breakfast was very good each day and the staff were unbelievable, nothing was too much and they were always willing to help or give advise Would recommend
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Solaria Hotel Hanoi

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Solaria Hotel Hanoi

Traveloka (110)
Other sources (640)
9.6
Exceptional
From 640 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Solaria Hotel Hanoi

Number of reviews per page
20
40
Top reviews
Ehsan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Highly recommended. Lily was very kind and helpful
Elena
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everyone was so kind and accommodating, 10/10 would recommend. Exceptional service from check in to check out.
Rachel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing overall experience at this hotel! The staff were outstandingly caring, attentive, and friendly. Our room was clean and luxurious. The location was more than ideal, allowing for <30 minute walks to any location we desired to visit. The breakfast buffet held a wide selection of items and all of the food was top tier. The breakfast space also had outstanding views of the city. We spent my birthday there and when my mom emailed a few weeks prior asking about surprising me with a cake, they were extremely attentive, detailed, and kind in fulfilling that request. Emma and Daria are two of the staff that stood out to us in how they put their heart into everything they did for us during our stay. Additionally, when we were leaving one of our suitcase zippers split, which resulted in us being late for checkout. They were extremely understanding and helpful in helping us solve the untimely and unplanned issue. They held our luggage in the lobby and led us to the nearest luggage shop. Our stay here will be one that we won’t forget!
Read More
Brandon
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Our stay at Solaris Hotel was nothing short of exceptional, largely thanks to the incredible staff who went above and beyond to make our experience seamless. We originally faced a stressful situation due to a poor third-party booking, and that’s when David stepped in. He handled the issue with professionalism and genuine care, offering us immediate solutions when we felt stuck. His ability to turn a frustrating problem into a smooth resolution truly set the tone for the rest of our stay. Liam also deserves special recognition for his outstanding service and leadership. He coordinated effortlessly with his team and even assisted us with tourism arrangements, securing a reservation on very short notice that we would have otherwise missed out on. His attentiveness and organizational skills made us feel like valued guests at every step. Grace was equally wonderful—her kindness and attentiveness left a lasting impression. She patiently answered our many questions about the area, from dining recommendations to helpful travel tips, all of which made our visit not only more comfortable but also more memorable. Her thoughtful guidance ensured we made the most of our time at Solaris and in the surrounding area. The Solaris Hotel itself is excellent, but what truly makes it shine is the people who work there. The staff turned what began as a stressful trip into a fantastic, enjoyable experience. Thanks to David, Liam, Grace, and the rest of the team, we appreciate you.
Read More
ian
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Our family spent a month in Vietnam and Cambodia and used Solaria Hotel as our base, and stayed here on 3 separate occasions. Incredible location with easy access to anything you want to do. The rooms were excellent, breakfast was delicious ( beef pho in particular), massages were lovely and more. We travel internationally a lot, and this hotel by far has the best staff we have ever met. They are generous with their suggestions and go out of their way to make your stay in Hanoi and yes Vietnam too as perfect as it can be. In particular Liam and Susan. Susan always had the best suggestions of things we should do. And Liam helped organize cars, tours and more as we navigated Vietnam. We would have been lost without him. His kindness was boundless. We can’t wait to return to Hanoi and stay at this amazing hotel again.
Read More
Matthew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I had an incredible stay at this hotel in Hanoi, and what stood out the most was the truly exceptional service. From the moment I arrived, the staff went above and beyond to make me feel welcome, especially one staff member named Susan. Every interaction felt genuine—whether it was the warm greeting at the front desk, the helpful recommendations for local restaurants and attractions. The team here is attentive without being intrusive, and it’s clear that they take pride in making each guest’s experience personal and memorable. They helped arrange transportation, gave me insider tips for exploring the Old Quarter, and even checked in to make sure everything in my room was perfect. Hanoi is already a beautiful and vibrant city, but staying here elevated my trip to another level. I’ve stayed in many hotels, but the service here is among the best I’ve ever experienced—kind, professional, and heartfelt. I would return in a heartbeat and highly recommend this hotel to anyone visiting Hanoi.
Read More
Lorraine
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent, central location. Fantastic staff who all gave the personal touch. Room was large and comfortable. Could not fault this hotel.
Juan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location in the Old Quarter. Very nice rooms with friendly staff.
Pamela
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We only stayed for one night (before our flight home from Hanoi), but we wish we’d have had more time in this beautiful hotel. The lobby area is vibrant and the rooms are stylish. What stood out to me - after staying in various different South-east Asian hotels over the last 3 weeks - was the powerful, adjustable shower head, the quality shower products, the powerful hairdryer with different settings, and the comfort of the bed and pillows. These things really make a difference! Aside from the place itself and its amenities, one member of staff, in particular, stood out for her warm, welcoming, genuine nature: Susan. What an asset to the Solaria team! She was exactly the sort of person we wanted to be greeted by, after a long day of travelling, and was so helpful.
Read More
Elvira
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff is incredible. They are attentive, hard working and go out of their way to make sure that everyone is happy and have what they need. The standard rooms are tiny and outdated. We were moved to a larger, renovated room and it was perfect. The restaurant is excellent. Food is fresh and service is exceptional. Welcome drink and desert was lovely and the parting gift was a nice touch. Reserved transport from the airport directly with the hotel. Very convenient, reliable and efficient. No need to haggle at the airport. The driver waits for you in arrival section with your name on a sign.
Read More
Thomas
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A luxurious hotel with lovely rooms and a great roof terrace
Tanja
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Lovely staff, comfy bed, older hotel, nice enough breaky
Zyanna
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The employees have the
Reya
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I had an amazing time at this hotel. I would like to especially think Susan and Daria for making her stay so special. The hotel was in a perfect location, had a great amenities, and delicious food. I will be staying here again the next time that I visit Hanoi.
Melina
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff very friendly and kind always willing to help you out. Hotel location very convenient and felt safe at all times . Super recommended hotel i will come back without a doubt .
Reshad
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very helpful and professional service
Chin Yoon
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The amazing and caring service team at Solaria Hanoi makes this a perfect home away from home while you explore old Hanoi.
Kathryn Jane
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

There are literally hundreds of hotels in Hanoi to choose from, each offering and promising ultimately the same. What sets Solaria apart from anywhere else is the level they go to to ensure your stay is comfortable, enjoyable and pleasurable. Every single member of staff went out of their way to know us, help us and recognise our needs .. often before we knew! Customer service is on a different level here and the hotel itself is gorgeous. The rooms are modern and large, the spa downstairs is a very welcome facility and offer an array of services at very reasonable prices and the rooftop bar is just heavenly!
Read More
Nkiru
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff in Solaria are a dream (especially Lily)! What a fantastic experience it was. No question or request was too little or too much for them and they gave us tips for our Ha Long Bay cruise. They helped organize our airport transfers; we had checked out a day before our cruise and they were happy to store our luggage while we were away (they even gave us some fruit and water for the journey to the marina). When we came back, we had a city tour and we were able to freshen up in their shower room and when I decided to get a facial, they honoured the guest spa discount event though we were technically no longer guests. Amazing! The bed was a little firm for our personal preference and they got a mattress topper for us. MIAs restaurant downstair was also fantastic! We will definitely be staying here again the next time we visit Hanoi - it's a small boutique hotel that packs a great punch and makes you feel like VIPs. This is hands down the top, most hospitable hotel we have ever had the pleasure to experience, and would highly recommend to anyone traveling to Hanoi.
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Brian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The stay was excellent, room and clean and tidy. The hotel is in a great location not far from everything. Breakfast was very good each day and the staff were unbelievable, nothing was too much and they were always willing to help or give advise Would recommend
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