Solaria Hotel Hanoi

the staff is nice and helpful.the breakfast is good.

服務人員Susan and Lily專業細心且親切 非常感謝他們在旅程上給的建議、提醒和協助

Location is good, so many restaurants around hotel. Service is very good.

Highly recommended accommodation in Hanoi. The friendly, warm and helpful staff could remember guest's name and needs, especially Lily (I bought a gift for her because very grateful to her). The hotel facilities are not large,but it is convenient for eating and shopping. and the breakfast is diversity and delicious. 強烈推薦河內的住宿。 友善、熱情、樂於助人的工作人員，可以記住每位客人的名字和需求，尤其是莉莉（我給她買了份禮物，因為非常感謝她）。 飯店設施雖然不大，但附近吃購物都很方便。附設的早餐選擇多樣且美味。

Excellent in every aspect. Staff are welcoming and friendly, especially Eddy. Decor is updated and room is clean and spacious. We stayed on 7/F so we couldn't hear any noise from the outside when the balcony door is closed. The rooftop bar is stunning. Wide choice for breakfast as well. Would recommend this hotel to anyone.

服務非常好

酒店地點方便，設施新淨，酒店人員服務好好，有機會再次選擇入住

Staff are so friendly and nice , the overall experiences are great and breakfast is good. I will definitely want to come back again.

附近有很多必去的餐廳和酒吧，很方便！

Highly recommended. Lily was very kind and helpful

Everyone was so kind and accommodating, 10/10 would recommend. Exceptional service from check in to check out.

Amazing overall experience at this hotel! The staff were outstandingly caring, attentive, and friendly. Our room was clean and luxurious. The location was more than ideal, allowing for <30 minute walks to any location we desired to visit. The breakfast buffet held a wide selection of items and all of the food was top tier. The breakfast space also had outstanding views of the city. We spent my birthday there and when my mom emailed a few weeks prior asking about surprising me with a cake, they were extremely attentive, detailed, and kind in fulfilling that request. Emma and Daria are two of the staff that stood out to us in how they put their heart into everything they did for us during our stay. Additionally, when we were leaving one of our suitcase zippers split, which resulted in us being late for checkout. They were extremely understanding and helpful in helping us solve the untimely and unplanned issue. They held our luggage in the lobby and led us to the nearest luggage shop. Our stay here will be one that we won’t forget!

Our stay at Solaris Hotel was nothing short of exceptional, largely thanks to the incredible staff who went above and beyond to make our experience seamless. We originally faced a stressful situation due to a poor third-party booking, and that’s when David stepped in. He handled the issue with professionalism and genuine care, offering us immediate solutions when we felt stuck. His ability to turn a frustrating problem into a smooth resolution truly set the tone for the rest of our stay. Liam also deserves special recognition for his outstanding service and leadership. He coordinated effortlessly with his team and even assisted us with tourism arrangements, securing a reservation on very short notice that we would have otherwise missed out on. His attentiveness and organizational skills made us feel like valued guests at every step. Grace was equally wonderful—her kindness and attentiveness left a lasting impression. She patiently answered our many questions about the area, from dining recommendations to helpful travel tips, all of which made our visit not only more comfortable but also more memorable. Her thoughtful guidance ensured we made the most of our time at Solaris and in the surrounding area. The Solaris Hotel itself is excellent, but what truly makes it shine is the people who work there. The staff turned what began as a stressful trip into a fantastic, enjoyable experience. Thanks to David, Liam, Grace, and the rest of the team, we appreciate you.

Staffs are very kind and friendly, location is nice to walk around the lake.

Our family spent a month in Vietnam and Cambodia and used Solaria Hotel as our base, and stayed here on 3 separate occasions. Incredible location with easy access to anything you want to do. The rooms were excellent, breakfast was delicious ( beef pho in particular), massages were lovely and more. We travel internationally a lot, and this hotel by far has the best staff we have ever met. They are generous with their suggestions and go out of their way to make your stay in Hanoi and yes Vietnam too as perfect as it can be. In particular Liam and Susan. Susan always had the best suggestions of things we should do. And Liam helped organize cars, tours and more as we navigated Vietnam. We would have been lost without him. His kindness was boundless. We can’t wait to return to Hanoi and stay at this amazing hotel again.

ソラリアホテルハノイ、最高です。 市街地に行くにしても近いし、 安心して一人旅ができました。 最終日に荷物を預けていただけたのも スタッフの皆さんの笑顔がとても 癒されて、すごく評価できます。 また利用したいです。

L'albergo è molto bello ed elegante, con una magnifica vista dal rooftop sulla chiesa di San Giuseppe; è in una zona centrale, ci si muove a piede verso le principali attrazioni del quartiere vecchio. Abbiamo usufruito della Spa, dove abbiamo fatto due massaggi ottimi. Ottime le opzioni della colazione. Su tutto prevale la professionalità del personale, in particolare di Susan e Lily, che ci hanno supportato durante tutto il soggiorno. Probabilmente uno dei migliori alberghi in cui sono stata.

I had an incredible stay at this hotel in Hanoi, and what stood out the most was the truly exceptional service. From the moment I arrived, the staff went above and beyond to make me feel welcome, especially one staff member named Susan. Every interaction felt genuine—whether it was the warm greeting at the front desk, the helpful recommendations for local restaurants and attractions. The team here is attentive without being intrusive, and it’s clear that they take pride in making each guest’s experience personal and memorable. They helped arrange transportation, gave me insider tips for exploring the Old Quarter, and even checked in to make sure everything in my room was perfect. Hanoi is already a beautiful and vibrant city, but staying here elevated my trip to another level. I’ve stayed in many hotels, but the service here is among the best I’ve ever experienced—kind, professional, and heartfelt. I would return in a heartbeat and highly recommend this hotel to anyone visiting Hanoi.

スタッフはとても親切でした。 朝食が充実しています。 観光に便利な立地。

Excellent, central location. Fantastic staff who all gave the personal touch. Room was large and comfortable. Could not fault this hotel.