Solaria Hotel Hanoi

Hotels
9.4
/10
Exceptional
750 reviews

What Guests Say About Their Stay

TRUONG C. D.
9.7
/ 10
The hotel is clean, the location is good, the staff is enthusiastic and polite
See original
Elena
10.0
/ 10
Everyone was so kind and accommodating, 10/10 would recommend. Exceptional service from check in to check out.
Rachel
10.0
/ 10
Amazing overall experience at this hotel! The staff were outstandingly caring, attentive, and friendly. Our room was clean and luxurious. The location was more than ideal, allowing for <30 minute walks to any location we desired to visit. The breakfast buffet held a wide selection of items and all of the food was top tier. The breakfast space also had outstanding views of the city. We spent my birthday there and when my mom emailed a few weeks prior asking about surprising me with a cake, they were extremely attentive, detailed, and kind in fulfilling that request. Emma and Daria are two of the staff that stood out to us in how they put their heart into everything they did for us during our stay. Additionally, when we were leaving one of our suitcase zippers split, which resulted in us being late for checkout. They were extremely understanding and helpful in helping us solve the untimely and unplanned issue. They held our luggage in the lobby and led us to the nearest luggage shop. Our stay here will be one that we won’t forget!
Brandon
10.0
/ 10
Our stay at Solaris Hotel was nothing short of exceptional, largely thanks to the incredible staff who went above and beyond to make our experience seamless. We originally faced a stressful situation due to a poor third-party booking, and that’s when David stepped in. He handled the issue with professionalism and genuine care, offering us immediate solutions when we felt stuck. His ability to turn a frustrating problem into a smooth resolution truly set the tone for the rest of our stay. Liam also deserves special recognition for his outstanding service and leadership. He coordinated effortlessly with his team and even assisted us with tourism arrangements, securing a reservation on very short notice that we would have otherwise missed out on. His attentiveness and organizational skills made us feel like valued guests at every step. Grace was equally wonderful—her kindness and attentiveness left a lasting impression. She patiently answered our many questions about the area, from dining recommendations to helpful travel tips, all of which made our visit not only more comfortable but also more memorable. Her thoughtful guidance ensured we made the most of our time at Solaris and in the surrounding area. The Solaris Hotel itself is excellent, but what truly makes it shine is the people who work there. The staff turned what began as a stressful trip into a fantastic, enjoyable experience. Thanks to David, Liam, Grace, and the rest of the team, we appreciate you.
In the Area
See Map
No. 22 Bao Khanh Street, Hang Trong Ward, Hoan Kiem District, Hanoi, Vietnam, 100000

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Solaria Hotel Solaria Hotel Hanoi is located in area / city Hang Trong Ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Solaria Hotel Hanoi

No. 22 Bao Khanh Street, Hang Trong Ward, Hoan Kiem District, Hanoi, Vietnam, 100000
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Lobby 2 Solaria Hotel Hanoi

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Solaria Hotel Hanoi Rates per Night

Planning your trip and wondering about hotel rates? Finding the best hotel prices for Solaria Hotel Hanoi is easy. Room rates at Solaria Hotel Hanoi start from - before tax per night, which becomes - after including taxes. However, hotel prices can fluctuate. They depend on the room type, the time of year, and even the day of the week. You can expect to pay more during peak seasons or on weekends. Ready to find the best Solaria Hotel Hanoi hotel rates?

Solaria Hotel Hanoi Location & Address

Need to know where to find Solaria Hotel Hanoi? The hotel address is key to planning your stay. Solaria Hotel Hanoi is located at 22 Phố Báo Khánh, Phường Hàng Trống, Quận Hoàn Kiếm, Hà Nội, Việt Nam, 100000. It's situated in the heart of Hanoi's Hoan Kiem District, known for its vibrant atmosphere and historical sites. The hotel is approximately 0.5 km from the city center, making it a convenient base for exploring.

How to go to Solaria Hotel Hanoi from Airport

Getting from the airport to Solaria Hotel Hanoi is straightforward. Several options are available for your transfer from Noi Bai International Airport (HAN) to the hotel. Here's a breakdown to help you choose the best way to get there:

  • Taxi (most direct): Taxis are readily available at the airport. The ride takes approximately 45 minutes, depending on traffic.
  • Ride Hailing (convenient): Ride-hailing services like Grab are available at the airport. This is a convenient option, and the price is usually fixed.
  • Airport Shuttle (budget-friendly): Some hotels offer airport shuttle services. Check with Solaria Hotel Hanoi for availability and pricing.

Tips: For the most convenient route, consider booking a ride-hailing service or arranging a hotel transfer in advance to avoid any hassle upon arrival.

Solaria Hotel Hanoi Reviews & Summary

Want to know what other guests think about Solaria Hotel Hanoi? Hotel reviews offer valuable insights into the guest experience. Guests often rave about the hotel's prime location, friendly staff, and comfortable rooms. A standout feature is the rooftop terrace with stunning city views.

Here's what one guest had to say: "The location was perfect, and the staff went above and beyond to make our stay memorable. Highly recommended!"

Solaria Hotel Hanoi Room Types Available

Choosing the right room is essential for a comfortable stay. Solaria Hotel Hanoi offers a variety of hotel room types to suit different needs. Here's a look at the categories of hotel rooms available:

  • Deluxe Room: Offers a comfortable space with city views.
  • Premier Room: Features more space and often includes a seating area.
  • Suite: Provides a separate living area and bedroom for added luxury.
  • Family Room: Designed to accommodate families with more space and beds.

Smoking/non-smoking rooms are available. Please inquire about pet-friendly options and any associated charges or requirements.

Hotel Facilities in Solaria Hotel Hanoi

Solaria Hotel Hanoi provides a range of hotel amenities to enhance your stay. These hotel facilities cater to both adults and kids, ensuring a pleasant experience for everyone.

  • Rooftop Terrace: Enjoy panoramic city views.
  • Fitness Center: Stay active with a fully equipped gym.
  • Restaurant: Dine on-site with various culinary options.
  • 24-Hour Front Desk: Assistance is always available.

Operating hours and extra fees may apply for certain facilities. Please check with the hotel for specific details.

Hotel Buffet or Restaurant/Cafe in Solaria Hotel Hanoi

Dining at Solaria Hotel Hanoi is a treat. The hotel features a hotel buffet and restaurant options to satisfy your cravings. Here's what you can expect:

  • Restaurant Name: Offers a diverse menu with local and international dishes.
  • Buffet: Enjoy a breakfast buffet with a wide selection of options. Price per person: ₱500.
  • Signature Dishes: Try the Pho and fresh spring rolls.

Solaria Hotel Hanoi Airport pickups and How to Book

Need a smooth transfer to or from the airport? Solaria Hotel Hanoi offers airport pick-up services for your convenience. Here's how to arrange your hotel to airport transfer:

The hotel provides airport pick-up services. To book, contact the hotel in advance, ideally at least 24 hours before your arrival. Provide your flight details to ensure a seamless transfer.

Nearby MRT Station & Bus Stops

Getting around Hanoi is easy with convenient public transport options. Here's information on nearby MRT stations and bus stops:

  • Nearest Bus Stop: Several bus stops are within walking distance.
  • Public Transport Cards: You can purchase a local transport card at convenience stores or bus stations.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near Solaria Hotel Hanoi? There are plenty of nearby activities and places to visit for families. Here are some kid-friendly attractions in or near the Hoan Kiem District:

  • Hoan Kiem Lake: A beautiful lake with a walking path and the Ngoc Son Temple. Distance: 0.5 km. Entry Price: Free.
  • Thang Long Water Puppet Theatre: Experience a unique Vietnamese art form. Distance: 1 km. Entry Price: ₱300.
  • Hanoi Old Quarter: Explore the historic streets and shops. Distance: 0.5 km. Entry Price: Free.
  • Vietnam National Museum of History: Discover Vietnam's rich history. Distance: 2 km. Entry Price: ₱200.
  • Temple of Literature: Visit Vietnam's first university. Distance: 2.5 km. Entry Price: ₱300.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Solaria Hotel Hanoi (Hoan Kiem District)

Exploring the local food scene is a must when visiting Hanoi. Here are some nearby dining options and local eateries:

  • Cafes/Restaurants:
    • Cafe Giang: Famous for its egg coffee.
    • Banh Mi 25: Offers delicious Vietnamese sandwiches.
    • Pizza 4P's: Enjoy Japanese-Italian fusion pizza.
  • Local Street Food:
    • Pho Bo (Beef Noodle Soup): A classic Vietnamese dish.
    • Bun Cha: Grilled pork with vermicelli noodles.
    • Banh Mi: Vietnamese sandwich with various fillings.
    • Cha Ca La Vong: Turmeric fish with dill.
    • Bun Bo Nam Bo: Vermicelli noodles with beef.
  • Shopping places near Solaria Hotel Hanoi (Hoan Kiem District)

    Looking for shopping options near Solaria Hotel Hanoi? Here are some shopping places in or near the Hoan Kiem District:

    • Trang Tien Plaza: A shopping mall with various brands.
    • Hang Gai Street: Known for silk shops and souvenirs.
    • Dong Xuan Market: A large market with a wide variety of goods.

    Other Places to Stay Near Solaria Hotel Hanoi

    If you're looking for alternative accommodations, here are some other places to stay near Solaria Hotel Hanoi. Here are some options for different budgets:

    • Luxury/5–6 Star Hotels Nearby:
      • Sofitel Legend Metropole Hanoi
      • JW Marriott Hotel Hanoi
      • InterContinental Hanoi Westlake

      For 5-star:

      Looking for more accommodations? See Traveloka’s last minute hotel deals on

    • Four-Star Hotels Nearby:
      • Hanoi La Siesta Hotel & Spa
      • The Oriental Jade Hotel
      • Apricot Hotel

      For 4-star:

      Looking for more accommodations? See Traveloka’s last minute hotel deals on

    • Three-Star Hotels Nearby:
      • Hanoi Emerald Waters Hotel & Spa
      • Hanoi Old Quarter Hotel
      • Rising Dragon Estate Hotel

      For 3-star:

      Looking for more accommodations? See Traveloka’s last minute hotel deals on

    Hotel Availability & Reservations

    Ready to book your stay at Solaria Hotel Hanoi? Check hotel availability and make your reservations through Traveloka. Booking your room is easy, and you can find great deals and promotions. Don't miss out on the chance to experience a fantastic stay – book now!

All facilities in Solaria Hotel Hanoi

Bar, Cafe and Lounge Solaria Hotel Hanoi
Bar, Cafe and Lounge
Entertainment Facility Solaria Hotel Hanoi
Entertainment Facility
Common Space Solaria Hotel Hanoi
Common Space
Lobby Solaria Hotel Hanoi
Lobby
Exterior Solaria Hotel Hanoi
Exterior

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Breakfast served to the table
  • Cafe
  • Early bird breakfast
  • Hot breakfast
  • Set menu dinner
  • Set menu lunch
  • Snack bar
  • Dietary menu
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tours

Public Facilities

  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Rooftop terrace
  • Smoke-free
  • Terrace

Transportation

  • Airport transfer
  • Bicycle rental
  • Bicycle storage
  • Car rental
  • Valet parking (surcharge)

Things to Do

  • Massage
  • Sauna
  • Spa

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Solaria Hotel Hanoi

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Luu Y: Khach San khong ho tro xuat hoa don do
Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Solaria Hotel Hanoi
60
Number of floors in Solaria Hotel Hanoi
10
Another facilities in Solaria Hotel Hanoi
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar

Frequently asked question in Solaria Hotel Hanoi

What are available facilities at Solaria Hotel Hanoi?
There are top facilites at Solaria Hotel Hanoi such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Solaria Hotel Hanoi?
The standard check-in time at Solaria Hotel Hanoi is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Solaria Hotel Hanoi provide breakfast?
Yes, Solaria Hotel Hanoi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Solaria Hotel Hanoi?
Solaria Hotel Hanoi is a 4.0-star hotel.
How many floors does Solaria Hotel Hanoi have?
Solaria Hotel Hanoi has 10 floors.
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More Reviews from Other Guests in Solaria Hotel Hanoi

Overall Ratings & Reviews Solaria Hotel Hanoi

Traveloka (110)
Other sources (640)
9.6
Exceptional
From 640 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Solaria Hotel Hanoi

Number of reviews per page
20
40
Top reviews
Ehsan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Highly recommended. Lily was very kind and helpful
Elena
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everyone was so kind and accommodating, 10/10 would recommend. Exceptional service from check in to check out.
Rachel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing overall experience at this hotel! The staff were outstandingly caring, attentive, and friendly. Our room was clean and luxurious. The location was more than ideal, allowing for <30 minute walks to any location we desired to visit. The breakfast buffet held a wide selection of items and all of the food was top tier. The breakfast space also had outstanding views of the city. We spent my birthday there and when my mom emailed a few weeks prior asking about surprising me with a cake, they were extremely attentive, detailed, and kind in fulfilling that request. Emma and Daria are two of the staff that stood out to us in how they put their heart into everything they did for us during our stay. Additionally, when we were leaving one of our suitcase zippers split, which resulted in us being late for checkout. They were extremely understanding and helpful in helping us solve the untimely and unplanned issue. They held our luggage in the lobby and led us to the nearest luggage shop. Our stay here will be one that we won’t forget!
Read More
Brandon
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Our stay at Solaris Hotel was nothing short of exceptional, largely thanks to the incredible staff who went above and beyond to make our experience seamless. We originally faced a stressful situation due to a poor third-party booking, and that’s when David stepped in. He handled the issue with professionalism and genuine care, offering us immediate solutions when we felt stuck. His ability to turn a frustrating problem into a smooth resolution truly set the tone for the rest of our stay. Liam also deserves special recognition for his outstanding service and leadership. He coordinated effortlessly with his team and even assisted us with tourism arrangements, securing a reservation on very short notice that we would have otherwise missed out on. His attentiveness and organizational skills made us feel like valued guests at every step. Grace was equally wonderful—her kindness and attentiveness left a lasting impression. She patiently answered our many questions about the area, from dining recommendations to helpful travel tips, all of which made our visit not only more comfortable but also more memorable. Her thoughtful guidance ensured we made the most of our time at Solaris and in the surrounding area. The Solaris Hotel itself is excellent, but what truly makes it shine is the people who work there. The staff turned what began as a stressful trip into a fantastic, enjoyable experience. Thanks to David, Liam, Grace, and the rest of the team, we appreciate you.
Read More
ian
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Our family spent a month in Vietnam and Cambodia and used Solaria Hotel as our base, and stayed here on 3 separate occasions. Incredible location with easy access to anything you want to do. The rooms were excellent, breakfast was delicious ( beef pho in particular), massages were lovely and more. We travel internationally a lot, and this hotel by far has the best staff we have ever met. They are generous with their suggestions and go out of their way to make your stay in Hanoi and yes Vietnam too as perfect as it can be. In particular Liam and Susan. Susan always had the best suggestions of things we should do. And Liam helped organize cars, tours and more as we navigated Vietnam. We would have been lost without him. His kindness was boundless. We can’t wait to return to Hanoi and stay at this amazing hotel again.
Read More
Matthew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I had an incredible stay at this hotel in Hanoi, and what stood out the most was the truly exceptional service. From the moment I arrived, the staff went above and beyond to make me feel welcome, especially one staff member named Susan. Every interaction felt genuine—whether it was the warm greeting at the front desk, the helpful recommendations for local restaurants and attractions. The team here is attentive without being intrusive, and it’s clear that they take pride in making each guest’s experience personal and memorable. They helped arrange transportation, gave me insider tips for exploring the Old Quarter, and even checked in to make sure everything in my room was perfect. Hanoi is already a beautiful and vibrant city, but staying here elevated my trip to another level. I’ve stayed in many hotels, but the service here is among the best I’ve ever experienced—kind, professional, and heartfelt. I would return in a heartbeat and highly recommend this hotel to anyone visiting Hanoi.
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Lorraine
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent, central location. Fantastic staff who all gave the personal touch. Room was large and comfortable. Could not fault this hotel.
Juan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location in the Old Quarter. Very nice rooms with friendly staff.
Pamela
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We only stayed for one night (before our flight home from Hanoi), but we wish we’d have had more time in this beautiful hotel. The lobby area is vibrant and the rooms are stylish. What stood out to me - after staying in various different South-east Asian hotels over the last 3 weeks - was the powerful, adjustable shower head, the quality shower products, the powerful hairdryer with different settings, and the comfort of the bed and pillows. These things really make a difference! Aside from the place itself and its amenities, one member of staff, in particular, stood out for her warm, welcoming, genuine nature: Susan. What an asset to the Solaria team! She was exactly the sort of person we wanted to be greeted by, after a long day of travelling, and was so helpful.
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Elvira
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff is incredible. They are attentive, hard working and go out of their way to make sure that everyone is happy and have what they need. The standard rooms are tiny and outdated. We were moved to a larger, renovated room and it was perfect. The restaurant is excellent. Food is fresh and service is exceptional. Welcome drink and desert was lovely and the parting gift was a nice touch. Reserved transport from the airport directly with the hotel. Very convenient, reliable and efficient. No need to haggle at the airport. The driver waits for you in arrival section with your name on a sign.
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Thomas
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A luxurious hotel with lovely rooms and a great roof terrace
Tanja
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Lovely staff, comfy bed, older hotel, nice enough breaky
Zyanna
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The employees have the
Reya
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I had an amazing time at this hotel. I would like to especially think Susan and Daria for making her stay so special. The hotel was in a perfect location, had a great amenities, and delicious food. I will be staying here again the next time that I visit Hanoi.
Melina
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff very friendly and kind always willing to help you out. Hotel location very convenient and felt safe at all times . Super recommended hotel i will come back without a doubt .
Reshad
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very helpful and professional service
Chin Yoon
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The amazing and caring service team at Solaria Hanoi makes this a perfect home away from home while you explore old Hanoi.
Kathryn Jane
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

There are literally hundreds of hotels in Hanoi to choose from, each offering and promising ultimately the same. What sets Solaria apart from anywhere else is the level they go to to ensure your stay is comfortable, enjoyable and pleasurable. Every single member of staff went out of their way to know us, help us and recognise our needs .. often before we knew! Customer service is on a different level here and the hotel itself is gorgeous. The rooms are modern and large, the spa downstairs is a very welcome facility and offer an array of services at very reasonable prices and the rooftop bar is just heavenly!
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Nkiru
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff in Solaria are a dream (especially Lily)! What a fantastic experience it was. No question or request was too little or too much for them and they gave us tips for our Ha Long Bay cruise. They helped organize our airport transfers; we had checked out a day before our cruise and they were happy to store our luggage while we were away (they even gave us some fruit and water for the journey to the marina). When we came back, we had a city tour and we were able to freshen up in their shower room and when I decided to get a facial, they honoured the guest spa discount event though we were technically no longer guests. Amazing! The bed was a little firm for our personal preference and they got a mattress topper for us. MIAs restaurant downstair was also fantastic! We will definitely be staying here again the next time we visit Hanoi - it's a small boutique hotel that packs a great punch and makes you feel like VIPs. This is hands down the top, most hospitable hotel we have ever had the pleasure to experience, and would highly recommend to anyone traveling to Hanoi.
Read More
Brian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The stay was excellent, room and clean and tidy. The hotel is in a great location not far from everything. Breakfast was very good each day and the staff were unbelievable, nothing was too much and they were always willing to help or give advise Would recommend
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Solaria Hotel Hanoi

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Solaria Hotel Hanoi

Traveloka (110)
Other sources (640)
9.6
Exceptional
From 640 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Solaria Hotel Hanoi

Number of reviews per page
20
40
Top reviews
Ehsan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Highly recommended. Lily was very kind and helpful
Elena
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everyone was so kind and accommodating, 10/10 would recommend. Exceptional service from check in to check out.
Rachel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing overall experience at this hotel! The staff were outstandingly caring, attentive, and friendly. Our room was clean and luxurious. The location was more than ideal, allowing for <30 minute walks to any location we desired to visit. The breakfast buffet held a wide selection of items and all of the food was top tier. The breakfast space also had outstanding views of the city. We spent my birthday there and when my mom emailed a few weeks prior asking about surprising me with a cake, they were extremely attentive, detailed, and kind in fulfilling that request. Emma and Daria are two of the staff that stood out to us in how they put their heart into everything they did for us during our stay. Additionally, when we were leaving one of our suitcase zippers split, which resulted in us being late for checkout. They were extremely understanding and helpful in helping us solve the untimely and unplanned issue. They held our luggage in the lobby and led us to the nearest luggage shop. Our stay here will be one that we won’t forget!
Read More
Brandon
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Our stay at Solaris Hotel was nothing short of exceptional, largely thanks to the incredible staff who went above and beyond to make our experience seamless. We originally faced a stressful situation due to a poor third-party booking, and that’s when David stepped in. He handled the issue with professionalism and genuine care, offering us immediate solutions when we felt stuck. His ability to turn a frustrating problem into a smooth resolution truly set the tone for the rest of our stay. Liam also deserves special recognition for his outstanding service and leadership. He coordinated effortlessly with his team and even assisted us with tourism arrangements, securing a reservation on very short notice that we would have otherwise missed out on. His attentiveness and organizational skills made us feel like valued guests at every step. Grace was equally wonderful—her kindness and attentiveness left a lasting impression. She patiently answered our many questions about the area, from dining recommendations to helpful travel tips, all of which made our visit not only more comfortable but also more memorable. Her thoughtful guidance ensured we made the most of our time at Solaris and in the surrounding area. The Solaris Hotel itself is excellent, but what truly makes it shine is the people who work there. The staff turned what began as a stressful trip into a fantastic, enjoyable experience. Thanks to David, Liam, Grace, and the rest of the team, we appreciate you.
Read More
ian
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Our family spent a month in Vietnam and Cambodia and used Solaria Hotel as our base, and stayed here on 3 separate occasions. Incredible location with easy access to anything you want to do. The rooms were excellent, breakfast was delicious ( beef pho in particular), massages were lovely and more. We travel internationally a lot, and this hotel by far has the best staff we have ever met. They are generous with their suggestions and go out of their way to make your stay in Hanoi and yes Vietnam too as perfect as it can be. In particular Liam and Susan. Susan always had the best suggestions of things we should do. And Liam helped organize cars, tours and more as we navigated Vietnam. We would have been lost without him. His kindness was boundless. We can’t wait to return to Hanoi and stay at this amazing hotel again.
Read More
Matthew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I had an incredible stay at this hotel in Hanoi, and what stood out the most was the truly exceptional service. From the moment I arrived, the staff went above and beyond to make me feel welcome, especially one staff member named Susan. Every interaction felt genuine—whether it was the warm greeting at the front desk, the helpful recommendations for local restaurants and attractions. The team here is attentive without being intrusive, and it’s clear that they take pride in making each guest’s experience personal and memorable. They helped arrange transportation, gave me insider tips for exploring the Old Quarter, and even checked in to make sure everything in my room was perfect. Hanoi is already a beautiful and vibrant city, but staying here elevated my trip to another level. I’ve stayed in many hotels, but the service here is among the best I’ve ever experienced—kind, professional, and heartfelt. I would return in a heartbeat and highly recommend this hotel to anyone visiting Hanoi.
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Lorraine
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent, central location. Fantastic staff who all gave the personal touch. Room was large and comfortable. Could not fault this hotel.
Juan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location in the Old Quarter. Very nice rooms with friendly staff.
Pamela
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We only stayed for one night (before our flight home from Hanoi), but we wish we’d have had more time in this beautiful hotel. The lobby area is vibrant and the rooms are stylish. What stood out to me - after staying in various different South-east Asian hotels over the last 3 weeks - was the powerful, adjustable shower head, the quality shower products, the powerful hairdryer with different settings, and the comfort of the bed and pillows. These things really make a difference! Aside from the place itself and its amenities, one member of staff, in particular, stood out for her warm, welcoming, genuine nature: Susan. What an asset to the Solaria team! She was exactly the sort of person we wanted to be greeted by, after a long day of travelling, and was so helpful.
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Elvira
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff is incredible. They are attentive, hard working and go out of their way to make sure that everyone is happy and have what they need. The standard rooms are tiny and outdated. We were moved to a larger, renovated room and it was perfect. The restaurant is excellent. Food is fresh and service is exceptional. Welcome drink and desert was lovely and the parting gift was a nice touch. Reserved transport from the airport directly with the hotel. Very convenient, reliable and efficient. No need to haggle at the airport. The driver waits for you in arrival section with your name on a sign.
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Thomas
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A luxurious hotel with lovely rooms and a great roof terrace
Tanja
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Lovely staff, comfy bed, older hotel, nice enough breaky
Zyanna
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The employees have the
Reya
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I had an amazing time at this hotel. I would like to especially think Susan and Daria for making her stay so special. The hotel was in a perfect location, had a great amenities, and delicious food. I will be staying here again the next time that I visit Hanoi.
Melina
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff very friendly and kind always willing to help you out. Hotel location very convenient and felt safe at all times . Super recommended hotel i will come back without a doubt .
Reshad
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very helpful and professional service
Chin Yoon
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The amazing and caring service team at Solaria Hanoi makes this a perfect home away from home while you explore old Hanoi.
Kathryn Jane
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

There are literally hundreds of hotels in Hanoi to choose from, each offering and promising ultimately the same. What sets Solaria apart from anywhere else is the level they go to to ensure your stay is comfortable, enjoyable and pleasurable. Every single member of staff went out of their way to know us, help us and recognise our needs .. often before we knew! Customer service is on a different level here and the hotel itself is gorgeous. The rooms are modern and large, the spa downstairs is a very welcome facility and offer an array of services at very reasonable prices and the rooftop bar is just heavenly!
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Nkiru
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff in Solaria are a dream (especially Lily)! What a fantastic experience it was. No question or request was too little or too much for them and they gave us tips for our Ha Long Bay cruise. They helped organize our airport transfers; we had checked out a day before our cruise and they were happy to store our luggage while we were away (they even gave us some fruit and water for the journey to the marina). When we came back, we had a city tour and we were able to freshen up in their shower room and when I decided to get a facial, they honoured the guest spa discount event though we were technically no longer guests. Amazing! The bed was a little firm for our personal preference and they got a mattress topper for us. MIAs restaurant downstair was also fantastic! We will definitely be staying here again the next time we visit Hanoi - it's a small boutique hotel that packs a great punch and makes you feel like VIPs. This is hands down the top, most hospitable hotel we have ever had the pleasure to experience, and would highly recommend to anyone traveling to Hanoi.
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Brian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The stay was excellent, room and clean and tidy. The hotel is in a great location not far from everything. Breakfast was very good each day and the staff were unbelievable, nothing was too much and they were always willing to help or give advise Would recommend
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