Windward Passage Hotel

Hotels
7.2
/10
Pleasant
1,482 reviews

What Guests Say About Their Stay

Francisca

10.0
/ 10
I stayed here for 2 nights. The staff was amazing. The rooms were comfortable. I liked that the hotel offered self-parking. There were also a few food options close by including a small market. The hotel also has a restaurant on the premises. There is also a coffee stand less than 3 blocks away which opened at 6am. Overall I stayed here since it was centrally located.

MARILYN

10.0
/ 10
The ocean was not visible from my room. It would have been nice to have electrical outlets close to the bed/night stand. The outlets were all being used for lamps etc. and the only available one was behind the little fridge across the room.

John Edward

10.0
/ 10
I had a clear view of the ocean. My trip was a last minute decision to vacation away from the long winters ice and snow conditions. Thank you, it was perfect
In the Area
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Veterans Drive Charlotte Amali, Po Box 640, Saint Thomas, Virgin Islands, U.S., 804

Main Facilities

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Restaurant
Swimming Pool
WiFi
Elevator
Windward Passage Hotel is located in area / city Saint Thomas.
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Windward Passage Hotel Address: Map & Location

Veterans Drive Charlotte Amali, Po Box 640, Saint Thomas, Virgin Islands, U.S., 804
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Discover More About Windward Passage Hotel

General


Near Magens Bay Beach

Location


When you stay at Windward Passage Hotel in St. Thomas, you'll be near the airport, within a 10-minute drive of Magens Bay Beach and Bolongo Bay. This hotel is 7.7 mi (12.4 km) from Sapphire Beach and 13.1 mi (21 km) from Virgin Islands National Park.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Hassel Island - 0.1 km / 0.1 mi
Charlotte Amalie Harbor - 0.5 km / 0.3 mi
Emancipation Garden - 0.8 km / 0.5 mi
St. Thomas Synagogue - 0.8 km / 0.5 mi
Virgin Islands Legislature Building - 0.8 km / 0.5 mi
Fort Christian - 0.8 km / 0.5 mi
99 Steps - 1 km / 0.6 mi
Haagensen House - 1 km / 0.6 mi
St. Thomas Historical Trust Museum - 1 km / 0.6 mi
St. Thomas Government House - 1 km / 0.6 mi
Frenchtown - 1.1 km / 0.7 mi
Blackbeard's Castle - 1.1 km / 0.7 mi
Lionel Roberts Stadium - 1.4 km / 0.9 mi
Frenchman's Bay - 1.8 km / 1.1 mi
Bluebeard's Castle - 2.1 km / 1.3 mi

The nearest airports are:
St. Thomas (SPB-St. Thomas Seaplane Base) - 0.5 km / 0.3 mi
Cyril E. King Airport (STT) - 4.7 km / 2.9 mi

The preferred airport for Windward Passage Hotel is Cyril E. King Airport (STT).

Facilities


Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities


Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.

Dining


Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Rooms


Make yourself at home in one of the 151 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

All facilities in Windward Passage Hotel

Bar, Cafe and Lounge Windward Passage Hotel
Bar, Cafe and Lounge
Swimming Pool Windward Passage Hotel
Swimming Pool
Fitness Center Windward Passage Hotel
Fitness Center
Common Space Windward Passage Hotel
Common Space
Lobby Windward Passage Hotel
Lobby

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • Multilingual staff
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Things to Do

  • Outdoor pool
  • Garden

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Terrace

Nearby Facilities

  • Laundry
  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Windward Passage Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:30 - 23:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Noise-free guestrooms cannot be guaranteed
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, WiFi, Elevator
Check-In / Check-Out Time
From 16:30 - 23:00 - to 11:00
Available rooms at Windward Passage Hotel
151
Number of floors in Windward Passage Hotel
3
Another facilities in Windward Passage Hotel
Laundry service, Luggage storage, Porter, Multilingual staff, Concierge

Frequently asked question in Windward Passage Hotel

What are available facilities at Windward Passage Hotel?
There are top facilites at Windward Passage Hotel such as Restaurant, Swimming Pool, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Windward Passage Hotel?
Check-in time at Windward Passage Hotel is staring from 16:30 - 23:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Windward Passage Hotel?
Windward Passage Hotel is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Windward Passage Hotel have?
Windward Passage Hotel has 3 floors.
How many rooms are available at Windward Passage Hotel?
Windward Passage Hotel has 151 rooms in total.
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More Reviews from Other Guests in Windward Passage Hotel

7.2
Pleasant
From 1,482 reviews
Cleanliness

7.4

Room Comfort

7.2

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Windward Passage Hotel

Number of reviews per page
20
40
Top reviews
Darcy
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Don't plan on getting access to your room right away! We arrived 3 hrs. early and asked to check our bags as the room was not yet ready. We returned at check in time and still had to wait an additional 1.5 hrs. for check in. The room itself was fine. The bar on site did not opened until 5:30 pm and the restaurant was less than desirable in atmosphere, quality of food and more. the best thing about this Hotel is that it is walking distance from the Charolotte Amilie Ferry. If you're taking an early ferry and don't mind walking to town it may work for you.
Read More
Tiffany
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room is clean, close to airport for convenience. Alittle outdated but clean!
Kristiina
icon-with Friends
with Friends
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We checked in at 6 p.m. and our room wasn’t ready. We had to wait about 25 min for a room. The air conditioning did not cool properly. We reported it to the front desk, they said that engineering would look at, but it was never fixed. We didn’t have a hair dryer in the room and were told that there was a shortage of hairdryers. They brought a travel size hairdryer that was at the end of its life and started smelling like it was burning as soon as I plugged it in. The location of the hotel is pretty good, but it is definitely outdated and probably understaffed.
Read More
jayesh
icon-
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room are not worth of paying. No drinking water in room or you can’t get water bottle near by your room. Bathroom shower keeps licking. Staff so rude and not help full at all. I don’t recommend
Edna
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Muy limpio y bonito
Semone
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was clean! A little outdated and needs some minor to moderate TLC. The staff was amazing and very helpful!! The only issue I had is the lack of food options available in the area near the hotel. The hotel has so much potential and needs an owner who cares about the property. When that happens, the hotel will easily become 5 stars. The restaurant on the property closed down a year ago and needs to be revamped.
Read More
Earl
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Though traffic is noisy to the front of the hotel; it is far enough away from the building as to dampen the sound. The staff is very friendly and helpful.
alexandria
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A pair of my shorts fell from my balcony, and I immediately notified hotel staff, clearly explaining the exact location where the item had landed. I was initially told by staff that nothing had been found. However, after I insisted and reiterated the precise location, the same item was suddenly “found” and returned by the same staff who had previously denied seeing it. This situation is concerning, as it raises questions about the handling of guest property and the accuracy of staff communication. While I am relieved the item was ultimately returned, the circumstances surrounding the situation were unprofessional and unsettling.
Read More
Jerel
icon-
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

There was much to be desired but that did not take away from the overall pleasant experience I’ve had while staying in the area. The hotel is located is situated in the capital which is a great and historic area with a nearby ferry, picturesque views, various activities and friendly, helpful locals. The staff is responsive, welcoming, kind and as helpful as can be.
Read More
Francisca
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I stayed here for 2 nights. The staff was amazing. The rooms were comfortable. I liked that the hotel offered self-parking. There were also a few food options close by including a small market. The hotel also has a restaurant on the premises. There is also a coffee stand less than 3 blocks away which opened at 6am. Overall I stayed here since it was centrally located.
Read More
Kevin
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Everything was ok
Gail
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Convenient location, but tired, and a bit tatty.
Sosena
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

No food service! Breakfast was cancelled all week and no concessions were offered
Ramón
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It could be clean
Patricia
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Bay view from the room was nice on some mornings seaplanes would land in the bay waking us up in the early morning. We asked one of the front desk workers if she could take a picture of us seeing that the lobby was empty with no else checking in and she seemed bothered by our request.
Barbara
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Did not live up to the pictures that you presented although the bed was clean in the bathroom was clean
Sharon
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Ocean view. Main road in front of hotel. There wasn’t a concierge to help plan activities.
Shakeema
icon-Family
Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property felt dated and stale except the main lobby area. And the rooms were not updated. The pictures did not match the reality in my opinion.
Erin
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great location for exploring the waterfront area and close to airport. No beach access. Rooms are very clean but a tad run down. Hotel staff was very nice. No hairdryers available!
MARILYN
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The ocean was not visible from my room. It would have been nice to have electrical outlets close to the bed/night stand. The outlets were all being used for lamps etc. and the only available one was behind the little fridge across the room.
Number of reviews per page
20
40

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Exterior 4 Windward Passage Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.2
Pleasant
From 1,482 reviews
Cleanliness

7.4

Room Comfort

7.2

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Windward Passage Hotel

Number of reviews per page
20
40
Top reviews
Darcy
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Don't plan on getting access to your room right away! We arrived 3 hrs. early and asked to check our bags as the room was not yet ready. We returned at check in time and still had to wait an additional 1.5 hrs. for check in. The room itself was fine. The bar on site did not opened until 5:30 pm and the restaurant was less than desirable in atmosphere, quality of food and more. the best thing about this Hotel is that it is walking distance from the Charolotte Amilie Ferry. If you're taking an early ferry and don't mind walking to town it may work for you.
Read More
Tiffany
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room is clean, close to airport for convenience. Alittle outdated but clean!
Kristiina
icon-with Friends
with Friends
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We checked in at 6 p.m. and our room wasn’t ready. We had to wait about 25 min for a room. The air conditioning did not cool properly. We reported it to the front desk, they said that engineering would look at, but it was never fixed. We didn’t have a hair dryer in the room and were told that there was a shortage of hairdryers. They brought a travel size hairdryer that was at the end of its life and started smelling like it was burning as soon as I plugged it in. The location of the hotel is pretty good, but it is definitely outdated and probably understaffed.
Read More
jayesh
icon-
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room are not worth of paying. No drinking water in room or you can’t get water bottle near by your room. Bathroom shower keeps licking. Staff so rude and not help full at all. I don’t recommend
Edna
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Muy limpio y bonito
Semone
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was clean! A little outdated and needs some minor to moderate TLC. The staff was amazing and very helpful!! The only issue I had is the lack of food options available in the area near the hotel. The hotel has so much potential and needs an owner who cares about the property. When that happens, the hotel will easily become 5 stars. The restaurant on the property closed down a year ago and needs to be revamped.
Read More
Earl
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Though traffic is noisy to the front of the hotel; it is far enough away from the building as to dampen the sound. The staff is very friendly and helpful.
alexandria
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A pair of my shorts fell from my balcony, and I immediately notified hotel staff, clearly explaining the exact location where the item had landed. I was initially told by staff that nothing had been found. However, after I insisted and reiterated the precise location, the same item was suddenly “found” and returned by the same staff who had previously denied seeing it. This situation is concerning, as it raises questions about the handling of guest property and the accuracy of staff communication. While I am relieved the item was ultimately returned, the circumstances surrounding the situation were unprofessional and unsettling.
Read More
Jerel
icon-
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

There was much to be desired but that did not take away from the overall pleasant experience I’ve had while staying in the area. The hotel is located is situated in the capital which is a great and historic area with a nearby ferry, picturesque views, various activities and friendly, helpful locals. The staff is responsive, welcoming, kind and as helpful as can be.
Read More
Francisca
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I stayed here for 2 nights. The staff was amazing. The rooms were comfortable. I liked that the hotel offered self-parking. There were also a few food options close by including a small market. The hotel also has a restaurant on the premises. There is also a coffee stand less than 3 blocks away which opened at 6am. Overall I stayed here since it was centrally located.
Read More
Kevin
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Everything was ok
Gail
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Convenient location, but tired, and a bit tatty.
Sosena
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

No food service! Breakfast was cancelled all week and no concessions were offered
Ramón
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It could be clean
Patricia
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Bay view from the room was nice on some mornings seaplanes would land in the bay waking us up in the early morning. We asked one of the front desk workers if she could take a picture of us seeing that the lobby was empty with no else checking in and she seemed bothered by our request.
Barbara
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Did not live up to the pictures that you presented although the bed was clean in the bathroom was clean
Sharon
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Ocean view. Main road in front of hotel. There wasn’t a concierge to help plan activities.
Shakeema
icon-Family
Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property felt dated and stale except the main lobby area. And the rooms were not updated. The pictures did not match the reality in my opinion.
Erin
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great location for exploring the waterfront area and close to airport. No beach access. Rooms are very clean but a tad run down. Hotel staff was very nice. No hairdryers available!
MARILYN
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The ocean was not visible from my room. It would have been nice to have electrical outlets close to the bed/night stand. The outlets were all being used for lamps etc. and the only available one was behind the little fridge across the room.
Number of reviews per page
20
40