Windward Passage Hotel

Hotels
6.8
/10
Pleasant
1,396 reviews

What Guests Say About Their Stay

Judy

10.0
/ 10
Very nice place to stay. Large and lovely inside courtyard that adds to a unique and wonderful experience. Rooms are clean and everyone’s service was a pleasure. Surpassed my expectations. Bar was enjoyable and food smelled delicious.

jessica

10.0
/ 10
Customer service was great, but we are disappointed with the state of the hotel and room. It’s run down and the room needs to be deep cleaned and all the furniture upgraded. The chair at the desk is falling apart. We are only here one night, I checked for bedbugs but I really hope the beds are ok. The photos are deceiving. I gave the 4 stars for the lovely person who checked us in but otherwise it’s a 2 star review.

Genevieve

10.0
/ 10
Easy check-in great staff great bartender. It’s been a few years since I’ve been back and it’s much improved post Covid.
In the Area
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Veterans Drive Charlotte Amali, Po Box 640, Saint Thomas, Virgin Islands, U.S., 804

Main Facilities

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Restaurant
Swimming Pool
WiFi
Elevator
Windward Passage Hotel is located in area / city Saint Thomas.
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What's around Windward Passage Hotel

Veterans Drive Charlotte Amali, Po Box 640, Saint Thomas, Virgin Islands, U.S., 804
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Location


Windward Passage Hotel is located in area / city Saint Thomas.

About Windward Passage Hotel

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Savor your favorite dishes with special cuisines from Windward Passage Hotel exclusively for you.

With all facilities offered, Windward Passage Hotel is the right place to stay.

All facilities in Windward Passage Hotel

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Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • Multilingual staff
  • Front desk
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

General

  • Banquet
  • Parking
  • Terrace

Food and Drinks

  • Bar
  • Breakfast

Things to Do

  • Outdoor pool
  • Garden

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Meeting facilities
  • Business center

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Windward Passage Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for cooked-to-order breakfast: approximately USD 23 for adults and USD 23 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Noise-free guestrooms cannot be guaranteed
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
16:30 - 23:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, WiFi, Elevator
Check-In / Check-Out Time
From 16:30 - 23:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Windward Passage Hotel
151
Number of floors in Windward Passage Hotel
3
Another facilities in Windward Passage Hotel
Laundry service, Luggage storage, Porter, Multilingual staff, Front desk

Frequently asked question in Windward Passage Hotel

What are available facilities at Windward Passage Hotel?
There are top facilites at Windward Passage Hotel such as Restaurant, Swimming Pool, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Windward Passage Hotel?
The standard check-in time at Windward Passage Hotel is starting from 16:30 - 23:00 while the latest check-out time is at Before 11:00
Does Windward Passage Hotel provide breakfast?
Yes, Windward Passage Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Windward Passage Hotel have?
Windward Passage Hotel is a 3.5-star hotel.
How many floors does Windward Passage Hotel have?
Windward Passage Hotel has 3 floors.
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More Reviews from Other Guests in Windward Passage Hotel

6.8
Pleasant
From 1,396 reviews
Cleanliness

7.0

Room Comfort

6.8

Service and Facilites

7.2

Sort by
Most Relevant
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Traveler Reviews Windward Passage Hotel

Number of reviews per page
20
40
Top reviews
shanai
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Reception was very friendly , clean and comfortable hotel
Miyaka
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was really clean. The water stopped working on our last day which was the only issue we experienced.
William
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is old and definitely needs some work. The staff was very friendly and accommodating. Liked that a security guard was always on site. Easy to walk for shopping and dining.
Judy
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very nice place to stay. Large and lovely inside courtyard that adds to a unique and wonderful experience. Rooms are clean and everyone’s service was a pleasure. Surpassed my expectations. Bar was enjoyable and food smelled delicious.
Donna
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was good exvept the Ac unit dumped water in the floor all night. It was a mini split system.
REINALDO
icon-Business
Business
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Bathrooms and rooms dirty, I had to book another hotel, couldn’t stay in that place, it was disgusting.
Constance
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

They were not that clean but beautiful view.
Zachary
icon-Business
Business
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff support was lacking. Called down many times for room cleaning and towels. Never showed up during my stay. Water was yellow out of faucet and shower. Poor water pressure in shower and toilet.
David
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Rom wasn’t ready until an hour after the train me to check in
Judith
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Yes, the room was clean
Malcolm
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Value for money, great location.
jessica
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Customer service was great, but we are disappointed with the state of the hotel and room. It’s run down and the room needs to be deep cleaned and all the furniture upgraded. The chair at the desk is falling apart. We are only here one night, I checked for bedbugs but I really hope the beds are ok. The photos are deceiving. I gave the 4 stars for the lovely person who checked us in but otherwise it’s a 2 star review.
Read More
Samiya
icon-Leisure
Leisure
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Rooms were old and outdated the water didn't get hot in the shower the water pressure was low. The location was great. The staff was extremely nice i wouldn't stay again.
Erwin
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The fixtures needs to be checked before someone checks in specifically toilet
Yvonne
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff was friendly and helpful throughout my stay. The room was clean, however, there was only 1 waste bin in the room which was in the bathroom. I suggest a small waste bin be placed right next to the coffee maker. It was very annoying having to walk to the bathroom everytime I used the coffee maker to dispose of the trash. I am sure there are plans for updating and improving all the rooms which will help to improve the overall ambiance. Overall, quiet, convenient, and within walking distance to many places including shopping. Will I stay here again, yes.
Read More
Fleisha
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Air didn't work properly, bug spotted several times, water didn't get hot enough in the shower. Definitely wasn't worth the money.
Linda
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We stayed at this hotel for one night before leaving on the ferry for sailing, the hotel is a bit run down and the rooms are dated but the staff was wonderful and helpful with anything we needed. Also we had breakfast the next morning there and it was really good. Its also walking distance to downtown shops and restaurants and the Smith Ferry is across the street which is nice and you dont need a taxi. Airport is also a few miles away so very close.
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Genevieve
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Easy check-in great staff great bartender. It’s been a few years since I’ve been back and it’s much improved post Covid.
Jesell
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The front desk agent was pleasant. The room smelled clean looked clean. The bathroom sink faucet and counter top was not that clean. The beds was not comfortable at all. The a/c works real good though.
Roleana
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The rooms were spotless and the staff was kind, courteous and friendly, helpful... I love the stay totally
Number of reviews per page
20
40

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Book Your Stay Now
Others 4 Windward Passage Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.8
Pleasant
From 1,396 reviews
Cleanliness

7.0

Room Comfort

6.8

Service and Facilites

7.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Windward Passage Hotel

Number of reviews per page
20
40
Top reviews
shanai
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Reception was very friendly , clean and comfortable hotel
Miyaka
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was really clean. The water stopped working on our last day which was the only issue we experienced.
William
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is old and definitely needs some work. The staff was very friendly and accommodating. Liked that a security guard was always on site. Easy to walk for shopping and dining.
Judy
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very nice place to stay. Large and lovely inside courtyard that adds to a unique and wonderful experience. Rooms are clean and everyone’s service was a pleasure. Surpassed my expectations. Bar was enjoyable and food smelled delicious.
Donna
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was good exvept the Ac unit dumped water in the floor all night. It was a mini split system.
REINALDO
icon-Business
Business
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Bathrooms and rooms dirty, I had to book another hotel, couldn’t stay in that place, it was disgusting.
Constance
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

They were not that clean but beautiful view.
Zachary
icon-Business
Business
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff support was lacking. Called down many times for room cleaning and towels. Never showed up during my stay. Water was yellow out of faucet and shower. Poor water pressure in shower and toilet.
David
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Rom wasn’t ready until an hour after the train me to check in
Judith
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Yes, the room was clean
Malcolm
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Value for money, great location.
jessica
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Customer service was great, but we are disappointed with the state of the hotel and room. It’s run down and the room needs to be deep cleaned and all the furniture upgraded. The chair at the desk is falling apart. We are only here one night, I checked for bedbugs but I really hope the beds are ok. The photos are deceiving. I gave the 4 stars for the lovely person who checked us in but otherwise it’s a 2 star review.
Read More
Samiya
icon-Leisure
Leisure
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Rooms were old and outdated the water didn't get hot in the shower the water pressure was low. The location was great. The staff was extremely nice i wouldn't stay again.
Erwin
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The fixtures needs to be checked before someone checks in specifically toilet
Yvonne
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff was friendly and helpful throughout my stay. The room was clean, however, there was only 1 waste bin in the room which was in the bathroom. I suggest a small waste bin be placed right next to the coffee maker. It was very annoying having to walk to the bathroom everytime I used the coffee maker to dispose of the trash. I am sure there are plans for updating and improving all the rooms which will help to improve the overall ambiance. Overall, quiet, convenient, and within walking distance to many places including shopping. Will I stay here again, yes.
Read More
Fleisha
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Air didn't work properly, bug spotted several times, water didn't get hot enough in the shower. Definitely wasn't worth the money.
Linda
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We stayed at this hotel for one night before leaving on the ferry for sailing, the hotel is a bit run down and the rooms are dated but the staff was wonderful and helpful with anything we needed. Also we had breakfast the next morning there and it was really good. Its also walking distance to downtown shops and restaurants and the Smith Ferry is across the street which is nice and you dont need a taxi. Airport is also a few miles away so very close.
Read More
Genevieve
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Easy check-in great staff great bartender. It’s been a few years since I’ve been back and it’s much improved post Covid.
Jesell
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The front desk agent was pleasant. The room smelled clean looked clean. The bathroom sink faucet and counter top was not that clean. The beds was not comfortable at all. The a/c works real good though.
Roleana
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The rooms were spotless and the staff was kind, courteous and friendly, helpful... I love the stay totally
Number of reviews per page
20
40