Staying at Austins Self Service Guest House is a good choice when you are visiting Riverside.
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Austins Self Service Guest House
Guest Houses
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8.4
/10
Very Good
353 reviews
What Guests Say About Their Stay
Stephen
10.0
/ 10
Great guest house if you're on a budget. Certainly no frills, all self service but clean and well run place. V near city centre also
Wendy
10.0
/ 10
Stayed here for Oasis opening night so it was much more expensive than usual - wasn't everything! Super close to the stadium. Very clean. Didn't get the pre-arrival email but called the emergency line at the front door and was given the codes - really nice chap on customer service who was really helpful. Was expecting a two room apartment so he immediately sent someone over to make up the double sofa bed in the lounge. Has everything you need. Would use again if going to Principality Stadium.
Geneliza
10.0
/ 10
Very good location - walkable to the city center.
The room is good, clean, and spacious.
There's no parking available. You have to park in a metered street parking.
In the Area
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11 Coldstream Terrace, City Centre, Riverside, Cardiff, Wales, CF11 6LJ
Main Facilities
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Parking
WiFi
What's around Austins Self Service Guest House
11 Coldstream Terrace, City Centre, Riverside, Cardiff, Wales, CF11 6LJ
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Discover More About Austins Self Service Guest House
General
Near Principality Stadium
Location
A stay at Austins Self Service Guest House places you in the heart of Cardiff, within a 15-minute walk of Cardiff Castle and Principality Stadium. This guesthouse is 1.1 mi (1.7 km) from Cardiff Bay and 1.5 mi (2.3 km) from Utilita Arena Cardiff.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Sophia Gardens - 0.2 km / 0.1 mi
Bute Park - 0.2 km / 0.1 mi
Cardiff Arms Park - 0.5 km / 0.3 mi
Blackfriars Priory - 0.5 km / 0.3 mi
Cardiff Castle - 0.7 km / 0.4 mi
Cardiff Market - 0.7 km / 0.4 mi
Queen Arcade - 0.8 km / 0.5 mi
Caerphilly Mountain - 0.8 km / 0.5 mi
St. John the Baptist Church - 0.8 km / 0.5 mi
Swalec Stadium - 1 km / 0.6 mi
St. David's - 1 km / 0.6 mi
Principality Stadium - 1 km / 0.6 mi
Cardiff Tourist Information Centre - 1 km / 0.6 mi
Cardiff City Hall - 1 km / 0.6 mi
Capitol Shopping Centre - 1.1 km / 0.7 mi
The nearest airports are:
Cardiff International Airport (CWL) - 21.7 km / 13.5 mi
Bristol International Airport (BRS) - 80.6 km / 50.1 mi
Business Facilities
Featured amenities include express check-in, express check-out, and luggage storage.
Rooms
Stay in one of 20 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided weekly.
All facilities in Austins Self Service Guest House
Lobby
Exterior
Bedroom
Others
In-room Bathroom
Connectivity
- Free WiFi
Public Facilities
- Smoke-free area
- Parking
Hotel Services
- Luggage storage
- Express check-in
- Express check-out
Accommodation Policy & General Information in Austins Self Service Guest House
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Up to 10 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Alcohol is not served at this property.
- Contactless check-in and contactless check-out are available.
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 10:00
- Nearby parking fee: GBP 11.50 per day (820 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Service Animals Allowed
Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, No rollaway/extra beds available, No front desk, Contactless check-in is available, Guests will receive an email with special check-in instructions, No alcohol served onsite, No elevators
General Information
Popular Facilities | Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 10:00 |
Available rooms at Austins Self Service Guest House | 20 |
Number of floors in Austins Self Service Guest House | 4 |
Another facilities in Austins Self Service Guest House | Free WiFi, Smoke-free area, Luggage storage, Express check-in, Express check-out |
Frequently asked question in Austins Self Service Guest House
What are available facilities at Austins Self Service Guest House?
There are top facilites at Austins Self Service Guest House such as Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Austins Self Service Guest House?
The standard check-in time at Austins Self Service Guest House is starting from 15:00 - 00:00 while the latest check-out time is at Before 10:00
What is the star rating of Austins Self Service Guest House?
Austins Self Service Guest House is a 3.0-star hotel.
How many floors does Austins Self Service Guest House have?
Austins Self Service Guest House has 4 floors.
How many rooms are available at Austins Self Service Guest House?
Austins Self Service Guest House has 20 rooms in total.
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More Reviews from Other Guests in Austins Self Service Guest House
Overall Ratings & Reviews Austins Self Service Guest House
Other sources (353)
8.4
Very Good
From 353 reviews
Cleanliness
8.6
Room Comfort
8.0
Location
8.0
Service and Facilites
8.0
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Traveler Reviews Austins Self Service Guest House
Number of reviews per page
20
40
Top reviews
Stuart
with Partner
4.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
We had to walk up thirty stairs to the top room which was claustrophobic and the bed was very high. The toilet system was very loud. My partner couldn’t get into the shower as she is on the large size and struggled with the stairs which did not have a proper banister.
We checked out two days early as she couldn’t cope with the stairs and the room and we are awaiting a refund for those two days.
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Peter
4.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Nice p area by river. No shops nearby. No staff .0ther than 1 person helped me get room. Never saw him again . Couldnt get tv to work and ajdjacent rooms particularly above mine noisy also noise outside.No local information. Poor value
.
Victoria
with Children
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Highly recommend if you are after something affordable and close to the city centre
Karen
Leisure
8.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Easy access to the guest house and my room with a code. Very convenient location for attending an event at the Utilita arena. Regarding cleanliness there were some issues:-the carpets in the room and hallways are dirty, very worn chair in my room, dirt on wall and very dark stains on duvet and mattress protector that can be seen through the sheets. The bathroom facilities all looked very clean. Overall it’s a nice guesthouse.
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Chris
8.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Great value for money
Ron
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Excellent
Daryle
Leisure with Partner
4.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Although the price seems reasonable, Austin's is not good value. It is more of a backpacker's hostel than any sort of a guest house.
It is conveniently located across the river from the downtown, but there is no parking in the area except for permitted residents of the neighbourhood. The nearest paid parking is at the Sophia Gardens bus depot about 500 m away. Cost is ~ 25L per day.
There are very few restaurants or other services in the immediate area (but would recommend the cafe across the river from the Sophia Garden car park for breakfast). But downtown is about a 10-15 minute walk.
The shower doors on our unit were about to fall off and were difficult to close. Our bathroom sink's drain was plugged however there was a shared washroom for some other rooms a floor down. People coming and going can be rather noisy.
There was a kettle in our room that appeared to not work until we discovered that the breaker for it was turned off.
Carpet was dirty--almost to the level of "ikky".
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Stephen
Friends and Family with Friends
10.0
/10
Reviewed 66 week(s) ago
Hotels.com verified review
Great guest house if you're on a budget. Certainly no frills, all self service but clean and well run place. V near city centre also
Wendy
Friends and Family with Friends
10.0
/10
Reviewed 68 week(s) ago
Hotels.com verified review
Stayed here for Oasis opening night so it was much more expensive than usual - wasn't everything! Super close to the stadium. Very clean. Didn't get the pre-arrival email but called the emergency line at the front door and was given the codes - really nice chap on customer service who was really helpful. Was expecting a two room apartment so he immediately sent someone over to make up the double sofa bed in the lounge. Has everything you need. Would use again if going to Principality Stadium.
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Ron
Leisure
10.0
/10
Reviewed 72 week(s) ago
Expedia Group verified review
Beautiful place
Katherina
Business
6.0
/10
Reviewed 72 week(s) ago
Hotels.com verified review
The staff and especially Kenan were always helpful and very friendly on the phone. The rooms are clean but the partitions between rooms as so thin that in the rooms with shared bathrooms, in one of the accommodations, everything that happens in the next room can be heard.
Alice
Leisure with Partner
8.0
/10
Reviewed 76 week(s) ago
Expedia Group verified review
Good location & value but no staff on premises
nicky
2.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
Be careful staying at this property I booked this place through experia and paid £153.00 in March 2024 I was staying on the 15th of March 2025. For tonight. Then I notice on my bank account that £114.00 from my bank account without and warning. I have asked experia to sort this out without no result so Austin’s guesthouse has taken more money without warning me before. So be careful very careful I will not be booking this place again very unhapp.
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Thomas
Leisure
8.0
/10
Reviewed 82 week(s) ago
Expedia Group verified review
Exactly what you’d expect and what you pay for, a nice little room, clean and very secure. Very close to the city centre
Irina
6.0
/10
Reviewed 82 week(s) ago
Expedia Group verified review
Lights did not work outside the room. Heater did not work in the room. Everything was fixed after my call
Mark
Business
8.0
/10
Reviewed 83 week(s) ago
Hotels.com verified review
Despite initial problems gaining an access code, I had a pleasant stay in a simple, no nonsense room with all that was needed. Central location is excellent.
Sion
Business
6.0
/10
Reviewed 83 week(s) ago
Hotels.com verified review
Comfortable room, as usual, except that the radiator didn’t work and there was no other form of heating on a very cold night!
John
Leisure
6.0
/10
Reviewed 110 week(s) ago
Expedia Group verified review
Shortage of cutlery and bed collapsing
Sydney
Business and Leisure
8.0
/10
Reviewed 111 week(s) ago
Expedia Group verified review
This is a very reasonable and nice place to stay for the price. Upon arrival, I was confused about which property I would be staying in, but after opening the doors and reading the signs posted inside, it’s very straightforward. The woman next to me did not have a code for her room and struggled to reach anyone at ~9pm, so, if you’re reading this, make sure you have your code ahead of time. The rooms are small and quaint. The only two complaints I had were that the bed was extremely uncomfortable, and that there is a shower in the room, but no toilet. The second point is mostly a mild inconvenience, but the bad part is that, because the flooring in the room is carpeted, it leaves a bit of a wet smell which goes away after a few hours but still leaves me feeling as if there may be a mold issue under the carpet. Despite these issues, I had a nice time and found it well worth the price. Diolch!
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Lisa
8.0
/10
Reviewed 113 week(s) ago
Hotels.com verified review
Having the option of this room made my life so much easier, plus the location… the only reason I took off a star was because of the bed, they need to change the bases round as the one at the top of the bed was broken, which didn’t really help my sciatica, but apart from that, would definitely come back!
Number of reviews per page
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40
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