Mercure Cardiff North Hotel

Hotels
8.2
/10
Very Good
898 reviews

What Guests Say About Their Stay

Kirsten
10.0
/ 10
Beautiful and lovely staff. Me and my 12 year old are relly enjoying our stay. Includes complementaey drinks, bathroom supplies and zlippers. Honestly highly recommended
Helen
10.0
/ 10
Staff were very friendly. Handy for Cardiff Metropolitan University Sports campus
Arron
10.0
/ 10
Really nice hotel, front of house staff were available immediately, very polite and attentive. Bar staff were polite and friendly. The room was spotless, clean bed and bedding, bathroom was nice and fresh. Not a spec of dust to be seen. I was a little surprised to learn the hotel charge £10 a night for the car park. I don't remember this being disclosed when I booked. But overall I enjoyed my stay and would definitely stay again.
In the Area
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Circle Way East, Llanedeyrn, Pentwyn, Cardiff, Wales, CF239XF

Main Facilities

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Parking
WiFi
Mercure Cardiff North Hotel is located in area / city Pentwyn. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Cardiff North Hotel

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Circle Way East, Llanedeyrn, Pentwyn, Cardiff, Wales, CF239XF
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Location


Mercure Cardiff North Hotel is located in area / city Pentwyn.

About Mercure Cardiff North Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Enjoy luxurious treats and incomparable experience by staying at Mercure Cardiff North Hotel.

All facilities in Mercure Cardiff North Hotel

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Hotel Services

  • Express check-in
  • Express check-out

Transportation

  • Bus/truck parking

Public Facilities

  • WiFi in public area

Accommodation Policy & General Information in Mercure Cardiff North Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Parking, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Number of floors in Mercure Cardiff North Hotel
3
Another facilities in Mercure Cardiff North Hotel
Express check-in, Express check-out, Bus/truck parking, WiFi in public area

Frequently asked question in Mercure Cardiff North Hotel

What are available facilities at Mercure Cardiff North Hotel?
There are top facilites at Mercure Cardiff North Hotel such as Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Cardiff North Hotel?
The standard check-in time at Mercure Cardiff North Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Mercure Cardiff North Hotel

8.2
Very Good
From 898 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.4

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Traveler Reviews Mercure Cardiff North Hotel

Number of reviews per page
20
40
Top reviews
Helen
icon-Leisure
Leisure
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Check in- no information about hotel passed. When asked about breakfast we were told it was £10/11 - false it was £12.50. We had to pay for parking! Totally unexpected, last time we stayed it was free.£10 a night. TV and air con were not working but we were not informed. Bathroom was mouldy. Fire alarm went off on the second morning at 05.47- total shambles and goodness knows what happened- no staff around - no checks made to see if all guests were out, absolutely shocking. Member of staff at reception had no idea what was happening. Will not be staying here again.
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Kirsten
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Beautiful and lovely staff. Me and my 12 year old are relly enjoying our stay. Includes complementaey drinks, bathroom supplies and zlippers. Honestly highly recommended
angharad
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great staff at the bar!
Jason
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

On arriving at the hotel room there were empty bottles of wine and glasses right outside the door. The key card to get in didn't work so I asked a member of staff to let me in and pointed out the empty bottles outside which he said he'd get cleared. I wanted to use the sink but the sink plug would not release after filling the sink full of water. I went down to reception to change rooms and on arrival at the original room the empty bottles and rubbish was still outside the door. I also had a bad night's sleep due to what I can only refer to as 'Chinese water torture'. There was dripping noise from within the wall in the bathroom which could be heard from the bed even with the bathroom door closed. I really do expect much more for the £72 a night that I payed.
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Wayne
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice property in a quiet location, only complaint is the £10 per night parking charge. This should be free for guests, it’s not like you’re in the centre of Town. Travel lodge 2 minutes away is free parking.
Saeed
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Parking is not free even though advertised as feee parking
Nadeem
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good night sleep that’s all that was needed
Ezinne
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lovely and friendly service from staff. Receptionists Christine and Ana were just brilliant. My only concern is you can hear noise from the hallway while in your room. Otherwise service was exceptional and we would stay here again. Abundant parking space and awesome neighbourhood to go on walks . 👌
Daniel
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Old and poor condition. Looks like this place was last touched in the 90s.
Cheryl-Lynn
icon-Business
Business
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Room was big, but cold. Bed was huge and comfortable. Nice coffee machine, but not enough coffee pods or milk. Nice hot shower. A bit noisy room with hearing the traffic. Paid over £100 for 1 night, would have expected parking to be free. Menu very limited, not a lot of variety to choose and very expensive. Food was cold on delivery to the room and missed items. Cooked breakfast was cold and not a lot of tables set up. Coffee machine wasn’t working at breakfast. I had to ask to have this fixed to have a coffee.
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Thomas
icon-Business
Business
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

My room hadn't been cleaned properly, stickymarks on the furniture and stains on seats. The food in the restaurant was very good but drinks from the bar are a bit expensive.
Laura
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

I never like bad reviews but our stay at this hotel was not what it should have been. arrived and checked in - went to our room to be met with a huge stench in the room went back to reception to ask if we can move because the room smelt .. reception reply “ok” Anyway we moved to a new room .. on arrival there thought lovely , bigger room everything was great (we thought) Went out for food came back to room to settle down just before midnight for the evening to find the toilet was over flowing all over the bathroom, feces and whatever else everywhere 🤮 My husband went to reception to ask someone to come sort it out and gave us another room key to move rooms. packing our room up at midnight with the toilet still overflowing … now Into the bedroom! Awful! we moved rooms and thankfully other than a cold shower in the morning all was ok for our second night. 2night stay .. 3 different rooms No sorry , no explanation or acknowledgment to how it all effected -nothing .. wasn’t even asked if we had a nice stay on check out. But… the Barman and restaurant staff on Saturday 15th March - exceptional ❤️ really lovely and if reception staff were as professional the place would great . Definitely wasn’t worth over £500 to stay and will never ever return !
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Stephen
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Overall a good stay and easy access into city with easy parking too. Restaurant forgot our order in eve so had a long wait for food.
Helen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff were very friendly. Handy for Cardiff Metropolitan University Sports campus
Liam
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The stay was pretty good for the price. Obviously the room suited the price offer.
Richard
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Not enough pillows. Air con/heat unit not working Room smelt of smoke Not as clean as room we had here 1 month ago TV remote broken Room booked for 2 adults one child and only one double bed Not as impressed as we had been before when we stayed
Mustafa
icon-Business
Business
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great stay comfortable and clean room 10/10 recommended
helen
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Had a good stay and would stay again. The breakfast was very good and the food was lovely too. Only negative which is small but asked a few times for the remote for tv to be changed/fixed and nothing was done.
Ceri
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Had a decent 2 night stay here, a couple of small issues like having to chase staff for an extra pillow as there weren’t any in the room like there has been on previous occasions I’ve stayed here and having to ask them to refill the shower gel as it was empty. Otherwise room was very comfortable and warm. I did find it a bit annoying that they now charge for parking and you have no discount on the charge if you’re staying in the hotel, personally think you should have a slight reduction.
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alex
icon-Business
Business
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Nice hotel with spacious comfy rooms. Aircon a bit noisy and vegetarian options could be improved.
Number of reviews per page
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