Royal Hotel Cardiff by Belvilla

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8.5
/10
Very Good
1,004 reviews

What Guests Say About Their Stay

Lorraine

10.0
/ 10
The hotel is in a great location really close to the station but also central for shops and loads of restaurants on its doorstep. The castle is also only a few minutes' walk. The staff were all very friendly and helpful. The buffet breakfast was extensive and the breakfast room is a lovely wood panelled room full of character. The beds were very comforatble and the room lovely and quiet.

alicia

10.0
/ 10
So many things to like about this hotel: location, price, friendly front desk, spacious room and breakfast on site. My only concern was that there was no availability to freeze my packages to transport my medication. With many people traveling with medications this would be very helpful.

PAUL

10.0
/ 10
An older hotel, some rough edges but clean, comfortable, well-enough appointed, helpful staff. Second stay.
In the Area
See Map
88 St Mary Street, Castle, Cardiff, Wales, CF101DW

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
note: hotel was previously named The Royal Hotel Cardiff Royal Hotel Cardiff by Belvilla is a hotel is located at Castle. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Royal Hotel Cardiff by Belvilla Address: Map & Location

88 St Mary Street, Castle, Cardiff, Wales, CF101DW
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Lobby Royal Hotel Cardiff by Belvilla
Lobby 2 Royal Hotel Cardiff by Belvilla

Discover More About Royal Hotel Cardiff by Belvilla

General


Near Principality Stadium

Location


Royal Hotel Cardiff by Belvilla is centrally located in Cardiff, a 4-minute walk from Principality Stadium and 6 minutes by foot from Utilita Arena Cardiff. This hotel is 0.9 mi (1.5 km) from Cardiff Bay and 1.1 mi (1.7 km) from Bute Park.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Cardiff Tourist Information Centre - 0.2 km / 0.1 mi
Principality Stadium - 0.3 km / 0.2 mi
Cardiff Market - 0.3 km / 0.2 mi
St. John the Baptist Church - 0.5 km / 0.3 mi
Queen Arcade - 0.5 km / 0.3 mi
St. David's - 0.5 km / 0.3 mi
Cardiff Metropolitan Cathedral of St David - 0.5 km / 0.3 mi
Utilita Arena Cardiff - 0.5 km / 0.3 mi
Animal Wall - 0.6 km / 0.4 mi
Bute Park - 0.6 km / 0.4 mi
Cardiff Arms Park - 0.6 km / 0.4 mi
Cardiff Castle - 0.8 km / 0.5 mi
Sophia Gardens - 0.8 km / 0.5 mi
University of South Wales, Cardiff Campus - 0.8 km / 0.5 mi
Capitol Shopping Centre - 0.9 km / 0.5 mi

The nearest airports are:
Cardiff International Airport (CWL) - 22 km / 13.7 mi
Bristol International Airport (BRS) - 81.2 km / 50.5 mi

The preferred airport for Royal Hotel Cardiff by Belvilla is Cardiff International Airport (CWL).

Facilities


This smoke-free hotel features golf lessons nearby.

Business Facilities


Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Planning an event in Cardiff? This hotel has 2367 square feet (220 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Dining


At Royal Hotel Cardiff by Belvilla, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.

Rooms


Make yourself at home in one of the 60 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

All facilities in Royal Hotel Cardiff by Belvilla

Bar, Cafe and Lounge Royal Hotel Cardiff by Belvilla
Bar, Cafe and Lounge
Functional Hall Royal Hotel Cardiff by Belvilla
Functional Hall
Common Space Royal Hotel Cardiff by Belvilla
Common Space
Lobby Royal Hotel Cardiff by Belvilla
Lobby
Exterior Royal Hotel Cardiff by Belvilla
Exterior

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Business Facilities

  • Meeting rooms
  • Conference rooms

Hotel Services

  • Luggage storage
  • 24-hour Receptionist

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Parking

Accommodation Policy & General Information in Royal Hotel Cardiff by Belvilla

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 23:30
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • This property uses eco-friendly cleaning products
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. The Hotel has entrances on both Westgate Street, CF10 1TL and St Mary Street - CF10 1DW (Pedestrianized). Guests with heavy luggage or guests with mobility issues are recommended to use the Westgate Street entrance, CF10 1TL, which is step free.

Pets

Service Animals Allowed
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General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 23:30 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Royal Hotel Cardiff by Belvilla
60
Number of floors in Royal Hotel Cardiff by Belvilla
7
Another facilities in Royal Hotel Cardiff by Belvilla
Smoke-free area, Safety deposit box, Coffee/tea in lobby, Meeting rooms, Conference rooms

Frequently asked question in Royal Hotel Cardiff by Belvilla

What are available facilities at Royal Hotel Cardiff by Belvilla?
There are top facilites at Royal Hotel Cardiff by Belvilla such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Royal Hotel Cardiff by Belvilla?
Check-in time at Royal Hotel Cardiff by Belvilla is staring from 15:00 - 23:30 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Royal Hotel Cardiff by Belvilla provide breakfast?
Yes, Royal Hotel Cardiff by Belvilla provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Royal Hotel Cardiff by Belvilla?
Royal Hotel Cardiff by Belvilla is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Royal Hotel Cardiff by Belvilla have?
Royal Hotel Cardiff by Belvilla has 7 floors.
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More Reviews from Other Guests in Royal Hotel Cardiff by Belvilla

8.6
Very Good
From 1,003 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

9.0

Sort by
Most Relevant
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Traveler Reviews Royal Hotel Cardiff by Belvilla

Number of reviews per page
20
40
Top reviews
Lorraine
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel is in a great location really close to the station but also central for shops and loads of restaurants on its doorstep. The castle is also only a few minutes' walk. The staff were all very friendly and helpful. The buffet breakfast was extensive and the breakfast room is a lovely wood panelled room full of character. The beds were very comforatble and the room lovely and quiet.
Read More
alicia
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

So many things to like about this hotel: location, price, friendly front desk, spacious room and breakfast on site. My only concern was that there was no availability to freeze my packages to transport my medication. With many people traveling with medications this would be very helpful.
Mark
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great Location
Alison
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was lovely the bed was a bit bumpy but was fine the breakfast was ok but the hot water wasn't hot for tea I don't think its very suitable for someone with mobility issues it also says its free parking but its not you do get a discount for the car park half price i only knew this as I telephoned before
Darren
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great Hotel and lovely staff.
Mr Ashley
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Better than I expected. Room was very good
PAUL
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

An older hotel, some rough edges but clean, comfortable, well-enough appointed, helpful staff. Second stay.
Antony
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very central location. Good breakfast. Cinema Room was a lot of fun. Overall recommended and good value.
Elliot
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good clean room and helpful staff. Wifi was not great but that might have just been our room location. Great location in the city.
Joanne
icon-Family
Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Wooden floor in room was sticky and in need to a bit of TLC. Breakfast was good
Lucy
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice hotel in a lively area of the city. Five minutes walk from both the train station and castle. On the doorstep of many bars and restaurants. The staff were friendly and helpful. The rooms were big and comfortable and cleaned well every day. Breakfast was good, pastries and fruit alongside cereals and hot food. The bar didn't have any snacks available and was cash o ly but I got the impression that was temporary due to equipment failure. Would stay again!
Read More
Lucy
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room was clean and staff were polite. Shower and bath were good and rooms were large, but it was very noisy. Window panes were so thin, so you could hear everything all through the night. Breakfast was basic and food was ok, but unfortunately coffee was not good.
Amber
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I'm only marking this stay so low as the shower was broken; but the way the front desk dealt with it was absolutely appalling and I ended up leaving the hotel in tears because the aggressive, catty man started raising his voice to me. (The tap had no temp control and the shower wouldn't run hot, but it wasn't a huge issue for me so I didn't call down at the time and just needed to eat and then catch my train. I informed them at the front desk of the issues with the plumbing and said I'd appreciate a partial refund as I couldn't shower. Instead of being helpful, I was belittled for not asking for a room change or running the shower for ten minutes in order to hope hot water came through). Honestly, would have been happy with a mere 10% as a token apology.
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Lesley
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel is beautiful, a bit dated but charming. The Reception staff were friendly, professional and helpful. The location of the hotel is ideal for experiencing and exploring Cardiff, as it’s so central.
Jade
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great location, lovely staff and good value for money.
Jeffrey
icon-with Partner
with Partner
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

I can not recommend this Hotel.We had a free breakfast through Hotel.Com the Hotel would not honour this. They said the reason was it did not show on their check in information. I had printed documentation saying we were to get a free breakfast and a representative from Hotel.com phoned to verify this and staff still refused us the free breakfast.We were also locked out of our room twice due to a faulty lock. The floors in our room were very sticky. When we walked around room our shoes would make a sticky sound. I can not recommend this hotel on the basis the staff would not even try to resolve our issues after they told us we had to contact Hotel.Com and they would have to speak to them personally which they did and still refused to honour the free breakfast.We only chose this Hotel because of Hotel.Com
Read More
Wendy
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great central location. Excellent spot if you are into night life. A little noisy for older folks like us. Older hotel but with modern updates. Safe location and very close to trains. It is a bit of a longer walk but Cardiff Bay can be walked to from the hotel. Staff was professional. Room was clean but the floor was sticky at the window end of the room. Didn’t have breakfast. Took the train so didn’t park.
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kEITH
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Obviously a lot of money had been spent on refurbishing this hotel, and it showed. Our room was modern, and clean and comfortable. We didn't have much contact with the staff, but they were friendly and helpful. It would have been helpful if we'd known about the disabled entrance before we arrived. We would stay there again.
Nicole
icon-with Partner
with Partner
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Our room had sticky dirty floor. Sheets had ink spots splattered all over. Housekeeping did not clean the bathroom, just changed the towels and emptied the waste bin. Two lifts (elevators) that we used were extremely slow. Strong smell of cleaning chemicals could be felt in the hallways. We will not return.
Martin
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great stay
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Royal Hotel Cardiff by Belvilla

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 1,003 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Royal Hotel Cardiff by Belvilla

Number of reviews per page
20
40
Top reviews
Lorraine
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel is in a great location really close to the station but also central for shops and loads of restaurants on its doorstep. The castle is also only a few minutes' walk. The staff were all very friendly and helpful. The buffet breakfast was extensive and the breakfast room is a lovely wood panelled room full of character. The beds were very comforatble and the room lovely and quiet.
Read More
alicia
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

So many things to like about this hotel: location, price, friendly front desk, spacious room and breakfast on site. My only concern was that there was no availability to freeze my packages to transport my medication. With many people traveling with medications this would be very helpful.
Mark
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great Location
Alison
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was lovely the bed was a bit bumpy but was fine the breakfast was ok but the hot water wasn't hot for tea I don't think its very suitable for someone with mobility issues it also says its free parking but its not you do get a discount for the car park half price i only knew this as I telephoned before
Darren
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great Hotel and lovely staff.
Mr Ashley
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Better than I expected. Room was very good
PAUL
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

An older hotel, some rough edges but clean, comfortable, well-enough appointed, helpful staff. Second stay.
Antony
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very central location. Good breakfast. Cinema Room was a lot of fun. Overall recommended and good value.
Elliot
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good clean room and helpful staff. Wifi was not great but that might have just been our room location. Great location in the city.
Joanne
icon-Family
Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Wooden floor in room was sticky and in need to a bit of TLC. Breakfast was good
Lucy
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice hotel in a lively area of the city. Five minutes walk from both the train station and castle. On the doorstep of many bars and restaurants. The staff were friendly and helpful. The rooms were big and comfortable and cleaned well every day. Breakfast was good, pastries and fruit alongside cereals and hot food. The bar didn't have any snacks available and was cash o ly but I got the impression that was temporary due to equipment failure. Would stay again!
Read More
Lucy
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room was clean and staff were polite. Shower and bath were good and rooms were large, but it was very noisy. Window panes were so thin, so you could hear everything all through the night. Breakfast was basic and food was ok, but unfortunately coffee was not good.
Amber
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I'm only marking this stay so low as the shower was broken; but the way the front desk dealt with it was absolutely appalling and I ended up leaving the hotel in tears because the aggressive, catty man started raising his voice to me. (The tap had no temp control and the shower wouldn't run hot, but it wasn't a huge issue for me so I didn't call down at the time and just needed to eat and then catch my train. I informed them at the front desk of the issues with the plumbing and said I'd appreciate a partial refund as I couldn't shower. Instead of being helpful, I was belittled for not asking for a room change or running the shower for ten minutes in order to hope hot water came through). Honestly, would have been happy with a mere 10% as a token apology.
Read More
Lesley
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel is beautiful, a bit dated but charming. The Reception staff were friendly, professional and helpful. The location of the hotel is ideal for experiencing and exploring Cardiff, as it’s so central.
Jade
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great location, lovely staff and good value for money.
Jeffrey
icon-with Partner
with Partner
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

I can not recommend this Hotel.We had a free breakfast through Hotel.Com the Hotel would not honour this. They said the reason was it did not show on their check in information. I had printed documentation saying we were to get a free breakfast and a representative from Hotel.com phoned to verify this and staff still refused us the free breakfast.We were also locked out of our room twice due to a faulty lock. The floors in our room were very sticky. When we walked around room our shoes would make a sticky sound. I can not recommend this hotel on the basis the staff would not even try to resolve our issues after they told us we had to contact Hotel.Com and they would have to speak to them personally which they did and still refused to honour the free breakfast.We only chose this Hotel because of Hotel.Com
Read More
Wendy
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great central location. Excellent spot if you are into night life. A little noisy for older folks like us. Older hotel but with modern updates. Safe location and very close to trains. It is a bit of a longer walk but Cardiff Bay can be walked to from the hotel. Staff was professional. Room was clean but the floor was sticky at the window end of the room. Didn’t have breakfast. Took the train so didn’t park.
Read More
kEITH
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Obviously a lot of money had been spent on refurbishing this hotel, and it showed. Our room was modern, and clean and comfortable. We didn't have much contact with the staff, but they were friendly and helpful. It would have been helpful if we'd known about the disabled entrance before we arrived. We would stay there again.
Nicole
icon-with Partner
with Partner
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Our room had sticky dirty floor. Sheets had ink spots splattered all over. Housekeeping did not clean the bathroom, just changed the towels and emptied the waste bin. Two lifts (elevators) that we used were extremely slow. Strong smell of cleaning chemicals could be felt in the hallways. We will not return.
Martin
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great stay
Number of reviews per page
20
40