Open the hotel voucher you want to reschedule and look for Manage Booking. Then, click on Reschedule.
On Reschedule page, tap "Request Reschedule".
Enter your desired check-in date as well as your stay duration and click on "Search Rooms".
Select the room you wish to stay and book your stay.
Once the total price is confirmed, complete the reschedule process within the time limit. If your new booking price is higher than your original booking, you will have to pay the price difference to complete the process.
Once the process is completed, your voucher will be sent to your email and Traveloka App. You can also see your reschedule status on Reschedule page.
To reschedule your hotel reservation, simply follow these 3 steps:
The refund process will be different depending on your original payment method. For non-credit card payments, the refund process may take up to 5 working days. For credit card payments, the process may take up to 14 working days.
To ensure a smooth refund process, please note the following details:
There are two possible reasons why this happened:
To enjoy the Easy Reschedule feature, please make sure that your booking is refundable and that you are using the latest version of Traveloka App or website.