We had quite a pleasant stay here for 5 nights. Located in a quiet area, the hotel has 2 buildings, main and annex. The reception is located in the main building, meanwhile the annex is just around 3 or 4 buildings apart. There is a small Japanese restaurant next to the annex. There are several konbinis nearby. The nearest subway station is Kayabacho and there is an elevator on exit 4a (around 2-3 minutes walk from the hotel). Easy checked-in and checked-out process. Staff were also nice and friendly, some can communicate very well in English. They even let us check in early (when we arrived around 2pm) which we really appreciated. We stayed in the annex and the room was exactly like in the pictures and small (like most hotel rooms in Tokyo). The mattress was quite nice but sadly the pillow was very flat. Amenities and pyjamas are available to take at both buildings. The room was cleaned every 3 days but new towels were provided every day. Tokyo Station is also located not too far away, you can just either take a subway or a taxi (if you have a lot of luggage). For those who use the limousine bus to/from the airport, T-CAT is also conveniently located, either by a taxi or by walking.