the b ginza

Friendly English speaking staffs, cleanliness, comfortable bed, tasted breakfast and convenience.

Spent 9 nights a the b ginza. Great location (near multiple train/metro stations), great service, and had a clean room.

Very small room

Hotel is clean, staffs are friendly and close to shopping and restaurants.

The staff is super helpful and friendly

Great: Location, convenience, cleanliness, service Could be better: food menu of the bar/restaurant on the first floor

Hotel was clean and all the amenities were great. Staff wasn’t the most welcoming and it felt like they were doing us favor. When checking in they were annoyed and interrupt when I was trying to explain our request and then proceed to do something else

Quiet, clean, convenient, friendly staff

No housekeeping / cleaning services. Rude staff. Not recommended.

Excellent

I really like the cleanliness of the hotel

The hotel was simple, immaculately clean and comfortable. The staff were efficient and ver helpful. Best of all is the location, just steps from Ginza’s spectacular main shopping area.

You can't go wrong with this place

Fantastic location - right in the heart of Ginza. Easy to get to via train from Narita. We would definitely stay at the b. Ginza again.

Great property if you’re traveling in a small group or solo. Breakfast service can be crowded but that aside everything else was great.

The hotel has great perks like an espresso machine in the lobby, pancakes available for breakfast, drink vouchers, and amenities in the lobby like pajamas, slippers, and toothbrushes. Our family of 4 had two adjoining rooms which worked out well. The shower is amazing and luxurious with so many nozzles! The negatives are that the front desk staff is not super helpful. They won't make reservations for you, which is a bit frustrating considering some restaurants we wanted require reservations to come in Japanese from hotel staff. This policy was upsetting given the cost of the hotel. The bar seems to be closed always, even during hours when it says it's open. You can use your drink vouchers there or to get beer cans or juice from the lobby, and we were never able to use our vouchers at the bar. The property is an 8-10 minute walk from any train station. Just keep that in mind if you are planning to come straight from the airport. There's a Don Quijote and a Family Mart super close by, which are convenient. Lastly, there are no closets. There are a few hooks on the wall with some hangers, but no real surface area to unpack. I had read this in advance so packed using packing cubes as makeshift drawers. We kept the suitcases under the beds because the rooms aren't big enough to leave them open against a wall. Overall decent stay with some inconveniences.

Hotel is very clean. Small but works.

Nice hotel

We stayed here on our first visit to Japan. We got the limo coach bus from narita and it stopped close to the hotel. Check in was easy, hotel is nice and clean. Lots of amenities for the room. Coffee and pancakes in the morning were a good start to the day as we're free beer at night or any time you wanted to use the vouchers. The hotel is in a really good location close to multiple stations on the metro line as well as Tokyo station. Definitely recommend this hotel. Reasonably priced for what is included and considering the location.

Remarkablely clean hotel. Perfect location. Staff/housekeeping were extraordinary!