Hotel The Celestine Ginza

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9.4
/10
Exceptional
981 reviews

What Guests Say About Their Stay

Sunarto Surya Hadi

9.7
/ 10
Very satisfied with the service. The Celestine Room was spacious and comfortable. High quality amenities. Will be back.

Samantha

10.0
/ 10
Location was amazing. The hotel itself is much older inside and it shows. Staff were so helpful.

Christine

10.0
/ 10
Location is great! Right in Ginza and short walk to shops, Ginza 6, and Shimbashi Station. The rooms are small (normal size for Tokyo), but comfortable and clean. The staff are very friendly and helpful. There’s a restaurant on-site, but we did not visit. There aren’t the usual amenities (gym, pool, etc) you might find at other hotels, but we did not find the hotel lacking. In room amenities like toiletries, coffee, tea, etc are provided.

Cyrille

10.0
/ 10
Amazing service, great location, provided lots of amenities and used Byredo products in the bathroom. Temp control was convenient and there was a lawson’s right next to the hotel.
In the Area
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8-4-22 Ginza, Chuo-ku, Tokyo, Chuo, Kanto, Japan, 104-0061

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Hotel The Celestine Ginza is a hotel is located at Ginza. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Hotel The Celestine Ginza Address: Map & Location

8-4-22 Ginza, Chuo-ku, Tokyo, Chuo, Kanto, Japan, 104-0061
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Discover More About Hotel The Celestine Ginza

Location


Hotel The Celestine Ginza is a hotel is located at Ginza.

About Hotel The Celestine Ginza

Hotel The Celestine Ginza is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel The Celestine Ginza is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel The Celestine Ginza.

All facilities in Hotel The Celestine Ginza

Bar, Cafe and Lounge Hotel The Celestine Ginza
Bar, Cafe and Lounge
Entertainment Facility Hotel The Celestine Ginza
Entertainment Facility
Lobby Hotel The Celestine Ginza
Lobby
Accommodation Services Hotel The Celestine Ginza
Accommodation Services
Exterior Hotel The Celestine Ginza
Exterior

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Smoking area
  • Parking

Public Facilities

  • Safety deposit box
  • Elevator

Food and Drinks

  • Breakfast

Accessibilty

  • Accessible path of travel

Accommodation Policy & General Information in Hotel The Celestine Ginza

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 03:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests with Room Only rate plans must book breakfast by 9 PM to receive breakfast the next morning.

Pets

Pets Not Allowed
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General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 03:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel The Celestine Ginza
104
Number of floors in Hotel The Celestine Ginza
14
Another facilities in Hotel The Celestine Ginza
Laundry service, Luggage storage, Porter, Multilingual staff, 24-hour Receptionist

Frequently asked question in Hotel The Celestine Ginza

What are available facilities at Hotel The Celestine Ginza?
There are top facilites at Hotel The Celestine Ginza such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Hotel The Celestine Ginza?
Check-in time at Hotel The Celestine Ginza is staring from 15:00 - 03:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel The Celestine Ginza provide breakfast?
Yes, Hotel The Celestine Ginza provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel The Celestine Ginza?
Hotel The Celestine Ginza is officially classified as a 4.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel The Celestine Ginza have?
Hotel The Celestine Ginza has 14 floors.
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More Reviews from Other Guests in Hotel The Celestine Ginza

9.4
Exceptional
From 972 reviews
Cleanliness

9.8

Room Comfort

9.4

Service and Facilites

9.6

Sort by
Most Relevant
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Traveler Reviews Hotel The Celestine Ginza

Number of reviews per page
20
40
Top reviews
Samantha
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location was amazing. The hotel itself is much older inside and it shows. Staff were so helpful.
Christine
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location is great! Right in Ginza and short walk to shops, Ginza 6, and Shimbashi Station. The rooms are small (normal size for Tokyo), but comfortable and clean. The staff are very friendly and helpful. There’s a restaurant on-site, but we did not visit. There aren’t the usual amenities (gym, pool, etc) you might find at other hotels, but we did not find the hotel lacking. In room amenities like toiletries, coffee, tea, etc are provided.
Read More
Ian
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Excellent location being minutes walk from the main shopping street of Ginza,many restaurants nearby. Excellent staff. Room well designed if on the small size but not unusual for Tokyo. The french toast for breakfast was excellent. Only 100 rooms so feels like a boutique hotel
Ryan
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

very clean, excellent location, friendly staffs
Cyrille
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Amazing service, great location, provided lots of amenities and used Byredo products in the bathroom. Temp control was convenient and there was a lawson’s right next to the hotel.
FRANCES
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean, comfortable hotel in a fantastic location near trains and Ginza shopping. The staff were wonderful and made our anniversary trip extra special and truly memorable.
Corrine
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Comfortable compact room and bed. Friendly staff.
Sophia
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room is clean , service is great . Definitely visit next time
Lawrence
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

An addition of a gym would be nice!
Marc
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Hotel was very nice with attentive staff.
Sinlapakone VK
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This hotel is conveniently located to the train line, Ginza 6 for shopping and food options. The room is spacious for Japan standards. The staff was very professional and their service was top quality. They go above and beyond in customer service. We would definitely stay there again.
Ramon
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Amazing presentation
Jose
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean room and great area with plenty of shops and food near by. With plenty room space. Staff was so friendly and nice. Would recommend the celestine 10/10.
Chung Nam Derek
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great staff.
Maria Shello
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We loved our stay. The Staff were helpful and very accommodating. Thank you so much.
Melody
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very nice hotel. Love it.
Yuqiao
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Staff communication and services are good. Room layout is a little awkward.
Shadi
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Overall great
Farbod
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Let’s start with positives: Nice and helpful staff Very good location Clean sheets/bed Negatives: lm I’m not sure how this hotel is a 4.5 star - literally there are no amenities - the room is small beyond imagination (you can pretty much expect to sleep) No meaningful upgrade is available even if you wanna pay extra to have a nicer/bigger room Noticeable stains on the floors and walls Shower was not as clean neither Banged up and aged furniture Cigarette burn on the chair (although the room was non smoking) Overall I stayed in 3 different hotels in my trip to Japan and this one was by far the worst one
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Carol
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Exceptional! Very clean, staff were very friendly and helpful. Just a really excellent stay. Highly recommend. Plus location couldn’t be better.
Number of reviews per page
20
40

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Lobby 4 Hotel The Celestine Ginza

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 972 reviews
Cleanliness

9.8

Room Comfort

9.4

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel The Celestine Ginza

Number of reviews per page
20
40
Top reviews
Samantha
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location was amazing. The hotel itself is much older inside and it shows. Staff were so helpful.
Christine
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location is great! Right in Ginza and short walk to shops, Ginza 6, and Shimbashi Station. The rooms are small (normal size for Tokyo), but comfortable and clean. The staff are very friendly and helpful. There’s a restaurant on-site, but we did not visit. There aren’t the usual amenities (gym, pool, etc) you might find at other hotels, but we did not find the hotel lacking. In room amenities like toiletries, coffee, tea, etc are provided.
Read More
Ian
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Excellent location being minutes walk from the main shopping street of Ginza,many restaurants nearby. Excellent staff. Room well designed if on the small size but not unusual for Tokyo. The french toast for breakfast was excellent. Only 100 rooms so feels like a boutique hotel
Ryan
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

very clean, excellent location, friendly staffs
Cyrille
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Amazing service, great location, provided lots of amenities and used Byredo products in the bathroom. Temp control was convenient and there was a lawson’s right next to the hotel.
FRANCES
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean, comfortable hotel in a fantastic location near trains and Ginza shopping. The staff were wonderful and made our anniversary trip extra special and truly memorable.
Corrine
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Comfortable compact room and bed. Friendly staff.
Sophia
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room is clean , service is great . Definitely visit next time
Lawrence
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

An addition of a gym would be nice!
Marc
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Hotel was very nice with attentive staff.
Sinlapakone VK
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This hotel is conveniently located to the train line, Ginza 6 for shopping and food options. The room is spacious for Japan standards. The staff was very professional and their service was top quality. They go above and beyond in customer service. We would definitely stay there again.
Ramon
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Amazing presentation
Jose
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean room and great area with plenty of shops and food near by. With plenty room space. Staff was so friendly and nice. Would recommend the celestine 10/10.
Chung Nam Derek
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great staff.
Maria Shello
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We loved our stay. The Staff were helpful and very accommodating. Thank you so much.
Melody
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very nice hotel. Love it.
Yuqiao
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Staff communication and services are good. Room layout is a little awkward.
Shadi
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Overall great
Farbod
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Let’s start with positives: Nice and helpful staff Very good location Clean sheets/bed Negatives: lm I’m not sure how this hotel is a 4.5 star - literally there are no amenities - the room is small beyond imagination (you can pretty much expect to sleep) No meaningful upgrade is available even if you wanna pay extra to have a nicer/bigger room Noticeable stains on the floors and walls Shower was not as clean neither Banged up and aged furniture Cigarette burn on the chair (although the room was non smoking) Overall I stayed in 3 different hotels in my trip to Japan and this one was by far the worst one
Read More
Carol
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Exceptional! Very clean, staff were very friendly and helpful. Just a really excellent stay. Highly recommend. Plus location couldn’t be better.
Number of reviews per page
20
40