Hotel The Celestine Ginza

Hotels
9.4
/10
Exceptional
743 reviews

What Guests Say About Their Stay

Sunarto Surya Hadi

9.7
/ 10
Very satisfied with the service. The Celestine Room was spacious and comfortable. High quality amenities. Will be back.

Maria Shello

10.0
/ 10
We loved our stay. The Staff were helpful and very accommodating. Thank you so much.

Yuqiao

10.0
/ 10
Staff communication and services are good. Room layout is a little awkward.

Carol

10.0
/ 10
Exceptional! Very clean, staff were very friendly and helpful. Just a really excellent stay. Highly recommend. Plus location couldn’t be better.
In the Area
See Map
8-4-22 Ginza, Chuo-ku, Tokyo, Chuo, Kanto, Japan, 104-0061

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel The Celestine Ginza is a hotel is located at Ginza. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Hotel The Celestine Ginza Address: Map & Location

8-4-22 Ginza, Chuo-ku, Tokyo, Chuo, Kanto, Japan, 104-0061
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Discover More About Hotel The Celestine Ginza

Location


Hotel The Celestine Ginza is a hotel is located at Ginza.

About Hotel The Celestine Ginza

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel The Celestine Ginza exclusively for you.

Hotel The Celestine Ginza is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel The Celestine Ginza.

All facilities in Hotel The Celestine Ginza

Others Hotel The Celestine Ginza
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Elevator

Food and Drinks

  • Breakfast
  • Bar

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Smoking area
  • Parking (surcharge)

Accommodation Policy & General Information in Hotel The Celestine Ginza

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for cooked-to-order breakfast: approximately JPY 3630 for adults and JPY 3630 for children
  • Self parking fee: JPY 2500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests with Room Only rate plans must book breakfast by 9 PM to receive breakfast the next morning.

Hotel only accepts guests with minimum age of 16

Check-in/Check-out Time

Check-in:
15:00 - 03:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 03:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel The Celestine Ginza
104
Number of floors in Hotel The Celestine Ginza
14
Another facilities in Hotel The Celestine Ginza
Laundry service, Luggage storage, Porter, Multilingual staff, 24-hour Receptionist

Frequently asked question in Hotel The Celestine Ginza

What are available facilities at Hotel The Celestine Ginza?
There are top facilites at Hotel The Celestine Ginza such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Hotel The Celestine Ginza?
Check-in time at Hotel The Celestine Ginza is staring from 15:00 - 03:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel The Celestine Ginza provide breakfast?
Yes, Hotel The Celestine Ginza provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel The Celestine Ginza?
Hotel The Celestine Ginza is officially classified as a 4.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel The Celestine Ginza have?
Hotel The Celestine Ginza has 14 floors.
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More Reviews from Other Guests in Hotel The Celestine Ginza

9.4
Exceptional
From 736 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
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Traveler Reviews Hotel The Celestine Ginza

Number of reviews per page
20
40
Top reviews
Maria Shello
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We loved our stay. The Staff were helpful and very accommodating. Thank you so much.
Melody
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice hotel. Love it.
Yuqiao
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff communication and services are good. Room layout is a little awkward.
Shadi
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Overall great
Farbod
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Let’s start with positives: Nice and helpful staff Very good location Clean sheets/bed Negatives: lm I’m not sure how this hotel is a 4.5 star - literally there are no amenities - the room is small beyond imagination (you can pretty much expect to sleep) No meaningful upgrade is available even if you wanna pay extra to have a nicer/bigger room Noticeable stains on the floors and walls Shower was not as clean neither Banged up and aged furniture Cigarette burn on the chair (although the room was non smoking) Overall I stayed in 3 different hotels in my trip to Japan and this one was by far the worst one
Read More
Carol
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Exceptional! Very clean, staff were very friendly and helpful. Just a really excellent stay. Highly recommend. Plus location couldn’t be better.
Salim
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Super clean room, excellent service, superb location in the heart of the vibrant Ginza; just mind that you might be annoyed with certain loud noise from the nearby clubs late in the evening during weekdays.
Steven
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Bar stocked-didn’t use Staff excellent Bar-didn’t use Breakfast- too limited. Room-nice decor BUT max space only 4 one. No luggage space! No place to relax-only a desk chair and bench at foot of bed with no back.After miles of walking, needed to get in bed to put feet up! Toilet- hotel requires closed lid to flush- no push button closing. Probably due to extremely shallow bowl. Room(entire) exhaust cannot be turned off-noisy @ nite.Staff said “need to keep door shut” but door is a heavy barn type door also noisy to close. Otherwise, staff very cordial and accommodating. Beautiful decor and lighting.
Read More
Ebrahim
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Staff were courteous, the room was clean and spacious by Tokyo standards, and the location is quite convenient. It’s a solid hotel for someone looking a comfortable stay in Tokyo.
jay
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Everything about this hotel was great including staff and service. Close by to shops and restaurants offering a variety for different types of tourists. The only disconnect was the breakfast…it can feel a little slow especially during the weekends where every guest is arriving at the same time which backlogs the orders with limited staffing. I hope they can change the breakfast to more of a quick buffet style where guests can get their food and be on their way versus the pre-fixed menu. From sit down ordering to getting your food takes a good 20-30 minutes.
Read More
Mehrdad
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Elegant in every way
Manuel
icon-Leisure
Leisure
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Good, conveniently property but we had tremendous communication challenges with the staff.
Linda
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Staff excellent, friendly. Room clean and nice but limited clothes storage space. Breakfast is a set menu with 3 different choices, very well presented and tasty
Kyla
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean room
Lizzie
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very Good hotel but focused on catering local tourist versus international. The staff are not fluent in English and even the TV does not have international news. CNN has someone translating to Japanese and we could not even hear the news in English. Beside that, the employees are very courteous, the hotel is very nice and the location is great.
Read More
Jessica
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

This was a very nice stay. The service from the staff was exceptional and have made our experience highly memorable, they also speak good English which was so nice. The bed is a little hard is my only minor criticism. I highly recommend this hotel for its high quality food and the view within the restaurant is amazing.
Julie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The staff were amazing: professional, friendly, helpful, eager to ensure your stay was enjoyable. This hotel was immaculate and very comfortable and quiet.
Steffi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The location is great, near Shimbashi station and walking distance to all of the shopping in Ginza. The hotel was exceptional, the room was clean, the provided breakfast was delicious and the service staff were absolutely amazing. Special shoutout to our hostess Natsuko who made us feel extra special on our honeymoon. 10/10 experience, highly recommend staying at the Celestine Ginza!!
Read More
Chia Chen
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Convenient location. Nice bathroom. Room is squeezed. My feet always hit the conner of the bed.
Janet
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Very nice boutique hotel well located in Ginza. Modern, clean but very small rooms. Very attentive staff. The dining room was beautiful with a view; however, we did not dine there, because of there were other nearby dining options.
Number of reviews per page
20
40

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Others 4 Hotel The Celestine Ginza

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 736 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel The Celestine Ginza

Number of reviews per page
20
40
Top reviews
Maria Shello
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We loved our stay. The Staff were helpful and very accommodating. Thank you so much.
Melody
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice hotel. Love it.
Yuqiao
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff communication and services are good. Room layout is a little awkward.
Shadi
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Overall great
Farbod
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Let’s start with positives: Nice and helpful staff Very good location Clean sheets/bed Negatives: lm I’m not sure how this hotel is a 4.5 star - literally there are no amenities - the room is small beyond imagination (you can pretty much expect to sleep) No meaningful upgrade is available even if you wanna pay extra to have a nicer/bigger room Noticeable stains on the floors and walls Shower was not as clean neither Banged up and aged furniture Cigarette burn on the chair (although the room was non smoking) Overall I stayed in 3 different hotels in my trip to Japan and this one was by far the worst one
Read More
Carol
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Exceptional! Very clean, staff were very friendly and helpful. Just a really excellent stay. Highly recommend. Plus location couldn’t be better.
Salim
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Super clean room, excellent service, superb location in the heart of the vibrant Ginza; just mind that you might be annoyed with certain loud noise from the nearby clubs late in the evening during weekdays.
Steven
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Bar stocked-didn’t use Staff excellent Bar-didn’t use Breakfast- too limited. Room-nice decor BUT max space only 4 one. No luggage space! No place to relax-only a desk chair and bench at foot of bed with no back.After miles of walking, needed to get in bed to put feet up! Toilet- hotel requires closed lid to flush- no push button closing. Probably due to extremely shallow bowl. Room(entire) exhaust cannot be turned off-noisy @ nite.Staff said “need to keep door shut” but door is a heavy barn type door also noisy to close. Otherwise, staff very cordial and accommodating. Beautiful decor and lighting.
Read More
Ebrahim
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Staff were courteous, the room was clean and spacious by Tokyo standards, and the location is quite convenient. It’s a solid hotel for someone looking a comfortable stay in Tokyo.
jay
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Everything about this hotel was great including staff and service. Close by to shops and restaurants offering a variety for different types of tourists. The only disconnect was the breakfast…it can feel a little slow especially during the weekends where every guest is arriving at the same time which backlogs the orders with limited staffing. I hope they can change the breakfast to more of a quick buffet style where guests can get their food and be on their way versus the pre-fixed menu. From sit down ordering to getting your food takes a good 20-30 minutes.
Read More
Mehrdad
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Elegant in every way
Manuel
icon-Leisure
Leisure
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Good, conveniently property but we had tremendous communication challenges with the staff.
Linda
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Staff excellent, friendly. Room clean and nice but limited clothes storage space. Breakfast is a set menu with 3 different choices, very well presented and tasty
Kyla
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean room
Lizzie
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very Good hotel but focused on catering local tourist versus international. The staff are not fluent in English and even the TV does not have international news. CNN has someone translating to Japanese and we could not even hear the news in English. Beside that, the employees are very courteous, the hotel is very nice and the location is great.
Read More
Jessica
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

This was a very nice stay. The service from the staff was exceptional and have made our experience highly memorable, they also speak good English which was so nice. The bed is a little hard is my only minor criticism. I highly recommend this hotel for its high quality food and the view within the restaurant is amazing.
Julie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The staff were amazing: professional, friendly, helpful, eager to ensure your stay was enjoyable. This hotel was immaculate and very comfortable and quiet.
Steffi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The location is great, near Shimbashi station and walking distance to all of the shopping in Ginza. The hotel was exceptional, the room was clean, the provided breakfast was delicious and the service staff were absolutely amazing. Special shoutout to our hostess Natsuko who made us feel extra special on our honeymoon. 10/10 experience, highly recommend staying at the Celestine Ginza!!
Read More
Chia Chen
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Convenient location. Nice bathroom. Room is squeezed. My feet always hit the conner of the bed.
Janet
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Very nice boutique hotel well located in Ginza. Modern, clean but very small rooms. Very attentive staff. The dining room was beautiful with a view; however, we did not dine there, because of there were other nearby dining options.
Number of reviews per page
20
40