Hotel The Celestine Ginza

Hotels
9.4
/10
Exceptional
741 reviews

What Guests Say About Their Stay

Jessica
10.0
/ 10
This was a very nice stay. The service from the staff was exceptional and have made our experience highly memorable, they also speak good English which was so nice. The bed is a little hard is my only minor criticism. I highly recommend this hotel for its high quality food and the view within the restaurant is amazing.
Julie
10.0
/ 10
The staff were amazing: professional, friendly, helpful, eager to ensure your stay was enjoyable. This hotel was immaculate and very comfortable and quiet.
Steffi
10.0
/ 10
The location is great, near Shimbashi station and walking distance to all of the shopping in Ginza. The hotel was exceptional, the room was clean, the provided breakfast was delicious and the service staff were absolutely amazing. Special shoutout to our hostess Natsuko who made us feel extra special on our honeymoon. 10/10 experience, highly recommend staying at the Celestine Ginza!!
Sunarto Surya Hadi
9.7
/ 10
Very satisfied with the service. The Celestine Room was spacious and comfortable. High quality amenities. Will be back.
In the Area
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8-4-22 Ginza, Chuo-ku, Tokyo, Chuo, Kanto, Japan, 104-0061

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel The Celestine Ginza is a hotel is located at Ginza. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel The Celestine Ginza

8-4-22 Ginza, Chuo-ku, Tokyo, Chuo, Kanto, Japan, 104-0061
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Discover More About Hotel The Celestine Ginza

Location


Hotel The Celestine Ginza is a hotel is located at Ginza.

About Hotel The Celestine Ginza

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel The Celestine Ginza exclusively for you.

Hotel The Celestine Ginza is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel The Celestine Ginza.

All facilities in Hotel The Celestine Ginza

Others Hotel The Celestine Ginza
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Elevator

Food and Drinks

  • Breakfast
  • Bar

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Smoking area
  • Parking (surcharge)

Accommodation Policy & General Information in Hotel The Celestine Ginza

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for cooked-to-order breakfast: approximately JPY 3630 for adults and JPY 3630 for children
  • Self parking fee: JPY 2500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests with Room Only rate plans must book breakfast by 9 PM to receive breakfast the next morning.

Hotel only accepts guests with minimum age of 16

Check-in/Check-out Time

Check-in:
15:00 - 03:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 03:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel The Celestine Ginza
104
Number of floors in Hotel The Celestine Ginza
14
Another facilities in Hotel The Celestine Ginza
Laundry service, Luggage storage, Porter, Multilingual staff, 24-hour Receptionist

Frequently asked question in Hotel The Celestine Ginza

What are available facilities at Hotel The Celestine Ginza?
There are top facilites at Hotel The Celestine Ginza such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel The Celestine Ginza?
The standard check-in time at Hotel The Celestine Ginza is starting from 15:00 - 03:00 while the latest check-out time is at Before 12:00
Does Hotel The Celestine Ginza provide breakfast?
Yes, Hotel The Celestine Ginza provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel The Celestine Ginza?
Hotel The Celestine Ginza is a 4.5-star hotel.
How many floors does Hotel The Celestine Ginza have?
Hotel The Celestine Ginza has 14 floors.
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More Reviews from Other Guests in Hotel The Celestine Ginza

9.4
Exceptional
From 736 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
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Traveler Reviews Hotel The Celestine Ginza

Number of reviews per page
20
40
Top reviews
Mehrdad
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Elegant in every way
Manuel
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good, conveniently property but we had tremendous communication challenges with the staff.
Linda
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff excellent, friendly. Room clean and nice but limited clothes storage space. Breakfast is a set menu with 3 different choices, very well presented and tasty
Kyla
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room
Lizzie
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very Good hotel but focused on catering local tourist versus international. The staff are not fluent in English and even the TV does not have international news. CNN has someone translating to Japanese and we could not even hear the news in English. Beside that, the employees are very courteous, the hotel is very nice and the location is great.
Read More
Jessica
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This was a very nice stay. The service from the staff was exceptional and have made our experience highly memorable, they also speak good English which was so nice. The bed is a little hard is my only minor criticism. I highly recommend this hotel for its high quality food and the view within the restaurant is amazing.
Julie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff were amazing: professional, friendly, helpful, eager to ensure your stay was enjoyable. This hotel was immaculate and very comfortable and quiet.
Steffi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The location is great, near Shimbashi station and walking distance to all of the shopping in Ginza. The hotel was exceptional, the room was clean, the provided breakfast was delicious and the service staff were absolutely amazing. Special shoutout to our hostess Natsuko who made us feel extra special on our honeymoon. 10/10 experience, highly recommend staying at the Celestine Ginza!!
Read More
Chia Chen
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Convenient location. Nice bathroom. Room is squeezed. My feet always hit the conner of the bed.
Janet
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very nice boutique hotel well located in Ginza. Modern, clean but very small rooms. Very attentive staff. The dining room was beautiful with a view; however, we did not dine there, because of there were other nearby dining options.
Magda
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was hard to communicate with staff for language reasons. Making a reservation through concierge was a true nightmare unfortunately.
Shanna K
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

All good. Breakfast should be included. But was very good.
SHUWEI
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice staff and very good location
Phat
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was a great experience overall. Highly recommended.
Anastasia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast menu night benefit from a-la-cart options. Proximity to railways comes with a downside of noisy traffic, you can hear every train passing by in your room. The rest is just excellent. Staff is amazing, highly attentive and helpful. Despite the noise from railway will consider this hotel again for my next trip to Tokyo
Read More
Jaejin
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The best hotel in Ginza.
Angela
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great convenient location close to shipping, restaurants and the metro. Hotel staff were excellent and friendly. Would stay again.
Riann
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The bar/restaurant was lacking. A Japanese offer on menu would have been nice as well as better hours. The view is stunning but the service was very lacking. The hotel’s reception and staff on site at welcome were wonderful!!! So kind and helpful and we loved our room and view! They also stored our baggage securely as we had a few hours to kill between check out and our flight.
Read More
Kevin
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Excellent service and location. We went for a drink at the bar and it was a little warm. Minor complaint since the view was great and the staff warm and inviting.
Dominick
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very helpful staff clean property
Number of reviews per page
20
40

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Others 4 Hotel The Celestine Ginza

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 736 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel The Celestine Ginza

Number of reviews per page
20
40
Top reviews
Mehrdad
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Elegant in every way
Manuel
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good, conveniently property but we had tremendous communication challenges with the staff.
Linda
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff excellent, friendly. Room clean and nice but limited clothes storage space. Breakfast is a set menu with 3 different choices, very well presented and tasty
Kyla
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room
Lizzie
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very Good hotel but focused on catering local tourist versus international. The staff are not fluent in English and even the TV does not have international news. CNN has someone translating to Japanese and we could not even hear the news in English. Beside that, the employees are very courteous, the hotel is very nice and the location is great.
Read More
Jessica
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This was a very nice stay. The service from the staff was exceptional and have made our experience highly memorable, they also speak good English which was so nice. The bed is a little hard is my only minor criticism. I highly recommend this hotel for its high quality food and the view within the restaurant is amazing.
Julie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff were amazing: professional, friendly, helpful, eager to ensure your stay was enjoyable. This hotel was immaculate and very comfortable and quiet.
Steffi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The location is great, near Shimbashi station and walking distance to all of the shopping in Ginza. The hotel was exceptional, the room was clean, the provided breakfast was delicious and the service staff were absolutely amazing. Special shoutout to our hostess Natsuko who made us feel extra special on our honeymoon. 10/10 experience, highly recommend staying at the Celestine Ginza!!
Read More
Chia Chen
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Convenient location. Nice bathroom. Room is squeezed. My feet always hit the conner of the bed.
Janet
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very nice boutique hotel well located in Ginza. Modern, clean but very small rooms. Very attentive staff. The dining room was beautiful with a view; however, we did not dine there, because of there were other nearby dining options.
Magda
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was hard to communicate with staff for language reasons. Making a reservation through concierge was a true nightmare unfortunately.
Shanna K
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

All good. Breakfast should be included. But was very good.
SHUWEI
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice staff and very good location
Phat
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was a great experience overall. Highly recommended.
Anastasia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast menu night benefit from a-la-cart options. Proximity to railways comes with a downside of noisy traffic, you can hear every train passing by in your room. The rest is just excellent. Staff is amazing, highly attentive and helpful. Despite the noise from railway will consider this hotel again for my next trip to Tokyo
Read More
Jaejin
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The best hotel in Ginza.
Angela
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great convenient location close to shipping, restaurants and the metro. Hotel staff were excellent and friendly. Would stay again.
Riann
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The bar/restaurant was lacking. A Japanese offer on menu would have been nice as well as better hours. The view is stunning but the service was very lacking. The hotel’s reception and staff on site at welcome were wonderful!!! So kind and helpful and we loved our room and view! They also stored our baggage securely as we had a few hours to kill between check out and our flight.
Read More
Kevin
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Excellent service and location. We went for a drink at the bar and it was a little warm. Minor complaint since the view was great and the staff warm and inviting.
Dominick
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very helpful staff clean property
Number of reviews per page
20
40