Accommodations with standardized hygiene protocol
To ensure you have the most comfortable stay, we help you identify accommodations that follow hygiene protocols recommended by the government and World Health Organization with a CleanAccommodation badge.
have passed hygiene standards set by the government and have obtained hygiene certification such as CHSE from Indonesia Ministry of Tourism and Creative Economy, SGClean from the Singapore Government, SHA certificate from Thailand Government, and CAO certificate from the Philippines Department of Tourism.
have complied with the generally accepted hygiene standard recommended by the government and World Health Organization with detailed proof.
Accommodations with CleanAccommodation badge follows hygiene standard set by the local government. Find more details about the hygiene standards in each country below:
Traveloka, along with accommodation partners, supports the compliance of the CHSE-based protocols through the CleanAccommodation. Only accommodations that have obtained CHSE certification from the Indonesian Ministry of Tourism and Creative Economy will be given the CleanAccommodation badge across Traveloka platforms.
Here is the summary of the cleanliness and hygiene standards criteria applied, as follows:
For more detailed criterias on how accommodations can obtain CHSE certification, it can be seen in the Handbook for Hotels, which can be downloaded here
The Amazing Thailand Safety and Health Administration (SHA) certification is an official certification to ensure confidence in the sanitation and safety standards of Thailand's tourism with the purpose of minimizing further transmission risk of COVID-19. This project is a result of collaboration between the Ministry of Tourism and Sports, the Tourism Authority of Thailand (TAT), the Ministry of Public Health, the Department of Disease Control, the Department of Health and the Department of Health Service Support, as well as other government bodies and private sector organizations involved in the tourism industry. Tourism Authority of Thailand (TAT) awards SHA certificates with official serial number to complying companies and establishments, which could be revoked if they fail to consistently comply with SHA standards.
Hotels with SHA certification have followed a series of checklists that need to be fulfilled in order to obtain the certification. The inspection and certification procedures are executed by various boards, associations, and federations. Upon confirmed compliance, hotels will receive SHA certification. SHA standards committee will then conduct random checks for quality assurance purposes.
Source: SHA Thailand Website
Traveloka, together with our accommodation partners, are launching the "CleanAccommodation" campaign which support the compliance of a new hygiene standard from World Health Organization (WHO) so that customers can feel safe and comfortableduring their stay in our accommodations.
To participate in this program, our accommodation partner has to express full and official commitment that the participating accommodations have complied to the new hygiene standard through the method of self-assessment and by providing pictures as evidence.
The "CleanAccommodation" campaign among the accommodations in Vietnam aims to improve the hygiene standard of public places and to encourage owners/operators of public places to adopt hygiene standards through the process of assessment.
A summary of the cleanliness and hygiene standards criteria applied are as follows:
Note: Guests are obliged to always wear protective masks when situated within the accommodation area and adjacent public area. Guests are also obliged to maintain self-hygiene practices while being or staying in the accommodation.
The complete cleanliness and hygiene standard criteria applied can be read here.
In the Philippines, accommodations that are considered clean and safe will be given the Certificate of Authority to Operate (CAO) by the government through the Department of Tourism.
Having CAO signifies the accommodations have undergone physical inspection that proves they meet and comply with cleanliness and health standards for the operation of tourism facilities and services.
To access the complete checklist of the criterias used in CAO certification, kindly check this link: https://www.philippines.travel/safetrip