Overall, the hotel was very comfortable for a staycation. The room was clean, quite spacious, and had complete amenities. The staff was friendly and check-in and check-out were fast. The atmosphere was peaceful, making it a good place to rest. The location is also quite strategic, and it's easy to find food around the hotel. Throughout my stay, everything was fine and met my expectations. I would definitely stay here again! ✨

The staff service is very friendly and helpful, the food is also very delicious and suits the palate.

The hotel staff was very friendly. The rooms and bathrooms were also clean. The breakfast was varied and delicious.

I arrived before check-in time but was allowed to register for check-in, and my room was upgraded from Deluxe to Deluxe Premier. It was a pleasant and memorable experience. I forgot the name of the female front desk staff member who served me; she was very friendly and kind.

Hotel Grand Cakra Malang, during my stay on September 12-13, 2026, provided excellent service, including cleanliness, food quality, close access to the city center, and the friendliness of the hotel staff.

I've been to Malang several times. I've stayed at several hotels, but this is my first time writing a review because it was so impressive. I stayed in Room 817 from September 5th to 7th, 2026. Besides being clean and the staff were friendly, the food was delicious, including the snacks I bought. Thank you Ibis Malang. The tolerance was until 1am. Everything. Thank you 👍🙏❤️