The staff are friendly and respond quickly to complaints and requests, ensuring that we are satisfied with the solutions provided.

Upon arrival, the check-in process was quick and friendly. The receptionist immediately provided a refreshing welcome drink. The staff were very prompt in helping carry the suitcases to the room. Room Condition: The room was very clean, spacious, and fragrant. The king-size bed was very soft, the pillows were comfortable, and soundproof so that a night's sleep was very sound. The in-room facilities were complete: flat-screen TV, cold AC, mini refrigerator, electric kettle, coffee-tea set, and free mineral water. The bathroom was clean, the hot water worked smoothly, and toiletries were complete. Facilities & Location: The swimming pool is large and well-maintained, suitable for children and adults. The breakfast menu varies from local to western dishes with delicious taste. The location is very strategic, close to the city center and easily accessible by transportation.

All the facilities are great. I've extended my stay here several times because it's so convenient to the city center. The staff always offers to clean the room and can stay longer than two nights. Next time I return to Medan, I'll definitely book here again. Thank you, and stay healthy. Amen 🤲🏻

The room is good and nice to stay for backpackers.