Very good hotel, friendly staff, spacious, clean and tidy rooms, breakfast has lots of choices and is all delicious.

A very wonderful experience staying 3 nights in Swiss-Bellin Jl. Surabaya, Medan. The location is strategic, the room is clean and dust free, the breakfast is amazing. Beyond expectation for the varieties of the foods. Great tastes range from local traditional ones to western and oriental options.

The best hotel. The staff service, rooms, food, and atmosphere are all excellent. Invite friends, family, and colleagues for a staycation at the JW Medan Hotel.

It was a truly enjoyable year-end staycation with the family here. The comprehensive facilities and 5-star service from the hotel staff made this hotel a truly enjoyable stay.

The staff was very friendly and helpful upon check in. At breakfast, the food was delicious, there were many choices of drinks, and the view of the restaurant overlooking the city was very cool and not boring.

It is soo worth the price. The room is cozy and spacious. Breakfast is also good, many varieties, and the taste is good. Amenities are also provided well. 10 out of 10 for me.

I always stay here when I'm on a staycation or opening a room for my family and guests. The staff is friendly and everyone is very responsive. Especially the staff member named Fira, who is kind, friendly, and beautiful. Fira was also quick to respond when I chose the wrong smoking room type. Fira immediately found me the best solution for a non-smoking room because I don't smoke. Thank you Fira. See you later Fira 😊☺️😍

Comfortable hotel, all friendly hotel employees, near the city center would like all the entertainment in the hotel location to stay on foot, there is a bar club, the spa is great, stay overnight at this hotel

In accordance with the one in the photo. One of the most memorable things for me was the service, when I checked out, I sat first at his restaurant while waiting for an online taxi. After I arrived, right on the road, the batik hotel called me to let me know that my bag was left in the restaurant. Wow, I really thank you for your honesty and service. Hurry up, thank you The Batik Hotel

I absolutely loved staying here. The room was spacious, had a sofa, and offered airport pick-up and drop-off. Highly recommended.