A wonderful stay! The staff were very friendly and efficient, the rooms were clean and spacious, and the amenities were excellent. I will definitely be back again in the future.

Great customer service. Very friendly and helpful. I hope Grand Kanaya survives in these hard times.

I stayed at this hotel for one night and was quite satisfied overall. Check-in was quick and the staff was friendly. The room was clean, tidy, and comfortable—especially the soft mattress, which made for a good night's sleep. The room amenities were also complete, including drinking water and toiletries, and fast Wi-Fi.

Clean rooms, comfortable beds, and friendly, responsive staff. Location was convenient and check-in/out was smooth. Great value for the price, would definitely stay again. Highly recommended!

Rooms are nice, clean, comfortable, strategic location.

The receptionist, Mr. Vincen, was very friendly, the service was good, neat and clean, and fragrant, like the service in a 5-star hotel. This is the first time I've had a hotel with such extraordinary service. I will definitely come here again, as long as I'm checked in by Mr. Vincen.

The hotel is very comfortable, clean, and the rooms are spacious. The Wi-Fi is fast and there's a Smart TV. Overall, I highly recommend this hotel. I'll definitely stay here again next time.

The staff was friendly, the pool was clean, and the hotel rooms were very clean and fragrant. Overall, I won't regret staying at this hotel.

I really enjoyed my stay at this hotel. The price was very affordable, yet the hotel was beautiful, clean, and comfortable. The location is also great, with plenty of aesthetic cafes and restaurants nearby. If I visit Medan again, I would definitely stay here again.

Good and very good. I've been staying here since 2013. In 2026, the service has always been excellent and comfortable.

one of the best lodgings around 250 thousand in Medan, the location is in the city center and also the rooms are complete with glass tables, chairs, sinks, water heaters. the parking lot is also guarded and you can borrow a padlock for your motorbike. There is a smoking area and you can also use an access card to enter the room area so it's even more private. the staff is friendly and helpful.

Highly recommended, close to the city center, clean, comfortable, the staff is friendly and fast. Anyway, don't regret it. With that price you can get a room in the same class 🌟 5. The best 🥰😍

The hotel is comfortable, the staff are all friendly, the rooms are clean and fragrant, the bathrooms are also clean and fragrant, and the air conditioning is cold. We were served breakfast of bread and coffee at the door every morning. This hotel is great.

Clean, friendly service, and comfortable, easy location for food.