The friendliest staff during my stay in 4 different hotels in Japan. The lady at the reception kindly carried our big suitcases to the room. First time in Japan because previous hotels were not so... they even ordered a taxi and took care of our suitcases with the taxi driver when we checked out and moved to the next hotel, the most comfortable and big room during my time in Japan. And don't get me wrong, this hotel is not walking distance to Universal Studio Japan but it is right across the train station which is only 1 stop to USJ. 👍🏻, God willing will stay here if I go to USJ again

Very nice hotel. Spacious room, really close to USJ and JR station. The atmosphere was great and the staffs were very helpful & friendly. Satisfied.

One of the best hotels I’ve ever stayed at! Hotel Universal Port truly exceeded my expectations. The facilities were excellent, and the room was incredibly spacious, clean, and smelled great. I also appreciated the thoughtful layout—the toilet was separated from the shower area, which added extra convenience. Amenities provided were more than sufficient. The hotel is clearly designed with USJ visitors in mind, as the checkout time is very considerate—you can check out at 11 AM, which makes a big difference after a long day at the park. My room had a harbor view, which was lovely, but next time I visit USJ, I’d love to stay in a room facing the USJ Park, especially because the evening sky looks stunning from that side. Highly recommended for anyone visiting Universal Studios Japan. I would definitely stay here again!

Very strategic location, just across from the Universal City train station. There is a Lawson convenience store on the ground floor of the hotel. Each floor has a drinking water station. The room is spacious with a beautiful view. The breakfast buffet features a wide variety of tasty food. The most highlight is the excellent service and hospitality. Super recommended!

Love the place, walking distance to USJ. The accommodation and service was excellent, and the staff were very friendly and attentive. We had a great stay and would definitely stay here again.

The staff was very helpful as we checked in so late at around 10 p.m. The hotel location is great, very near to the Universal City station and just 5 minutes' walk to Universal Studios.

Friendly and helpful staffs, affordable great hotel close to Universal Studio.