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Hotel Gilbert

Hotels
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9.3
/10
Exceptional
187 reviews

What Guests Say About Their Stay

Colm

10.0
/ 10
Beautiful hotel in a central part of the city, the room was spacious and clean and staff were incredibly helpful. The rooms are soundproof which was a delight after a day of travelling. They have bike hire and a pillow menu which was a lovely addition to have a stiffer pillow. The coffee and bar were lovely with one of the best coffees and chai lattes we've had. Easy walk to so many spots and a ubahn station just around the corner for further out areas made it so easy to get around.

Monika

10.0
/ 10
This was a lovely hotel. It had lots of character in a great atmosphere. Fun afternoon ape at the bar. Staff was very friendly great decor and design rooms were comfortable. The sauna and gym downstairs are excellent.

Linsey

10.0
/ 10
Stayed on the top floor. The suite was incredible. Definitely will be booking again.
In the Area
See Map
Breite Gasse 9, Gemeindebezirk Neubau, Vienna, Austria, 1070

Main Facilities

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This accommodation offers:
Bicycle rental
Laundry service
Fitness center
Luggage storage
Business facilities
Multilingual staff
24-hour Receptionist
Staying at Hotel Gilbert is a good choice when you are visiting Neubau. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Gilbert

Breite Gasse 9, Gemeindebezirk Neubau, Vienna, Austria, 1070
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Lobby Hotel Gilbert
Exterior 2 Hotel Gilbert

Discover More About Hotel Gilbert

General
Near Vienna Christmas Market

Location
With a stay at Hotel Gilbert in Vienna (Neubau), you'll be steps from MuseumsQuartier and 7 minutes by foot from Museum of Art History. This hotel is 0.4 mi (0.6 km) from Austrian Parliament Building and 0.6 mi (1 km) from Hofburg Imperial Palace.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

MuseumsQuartier - 0.2 km / 0.1 mi
Leopold Museum - 0.3 km / 0.2 mi
Museum of Natural History - 0.3 km / 0.2 mi
Maria Theresa Square - 0.4 km / 0.2 mi
Volkstheater - 0.4 km / 0.2 mi
Mariahilfer Street - 0.4 km / 0.3 mi
Museum of Art History - 0.6 km / 0.4 mi
Austrian Parliament Building - 0.6 km / 0.4 mi
Hofburg Imperial Palace - 0.7 km / 0.4 mi
Rathauspark - 0.8 km / 0.5 mi
Rathausplatz - 0.9 km / 0.5 mi
Rathaus - 0.9 km / 0.6 mi
Burgtheater - 0.9 km / 0.6 mi
Haus des Meeres - 0.9 km / 0.6 mi
Naschmarkt - 0.9 km / 0.6 mi

The nearest major airport is Vienna International Airport (VIE) - 21.2 km / 13.2 mi

Facilities
Be sure to enjoy recreational amenities including a 24-hour fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.

Business Facilities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Dining
Satisfy your appetite at the hotel's coffee shop/cafe.

Rooms
Make yourself at home in one of the 57 guestrooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Hotel Gilbert

Facility

  • Bicycle rental
Entertainment Facility Hotel Gilbert
Entertainment Facility
Fitness Center Hotel Gilbert
Fitness Center
Functional Hall Hotel Gilbert
Functional Hall
Common Space Hotel Gilbert
Common Space
Lobby Hotel Gilbert
Lobby

Things to Do

  • Fitness center

Transportation

  • Bicycle rental

Connectivity

  • Free WiFi

General

  • Banquet

Public Facilities

  • Smoke-free area
  • Coffee shop

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Newspaper in lobby

Business Facilities

  • Meeting rooms
  • Business facilities

Accommodation Policy & General Information in Hotel Gilbert

Translate

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

Service Animals Allowed

Professional property host/manager, Austrian Ecolabel, EU Ecolabel, Essential workers only - NO, No elevators

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at Hotel Gilbert
57
Number of floors in Hotel Gilbert
6
Another facilities in Hotel Gilbert
Fitness center, Bicycle rental, Free WiFi, Banquet, Smoke-free area

Frequently asked question in Hotel Gilbert

What is normal check-in & check-out time at Hotel Gilbert?
The standard check-in time at Hotel Gilbert is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of Hotel Gilbert?
Hotel Gilbert is a 4.0-star hotel.
How many floors does Hotel Gilbert have?
Hotel Gilbert has 6 floors.
How many rooms are available at Hotel Gilbert?
Hotel Gilbert has 57 rooms in total.
Does Hotel Gilbert provide parking?
Yes, Hotel Gilbert provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Hotel Gilbert

Overall Ratings & Reviews Hotel Gilbert

Traveloka (2)
Other sources (185)
9.4
Exceptional
From 185 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.4

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Traveler Reviews Hotel Gilbert

Number of reviews per page
20
40
Top reviews
Robert
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

My travel plans changed last minute, so I got in Touch with the hotel and they offered a very fair offer in writing. I would have to pay just the first night and the rest would be refunded. I then received a follow up email saying that that message was revoked and that they would not be able to refund any of my money. That’s just terrible customer service to say “hey you’re getting a refund” and then to revoke it. Be careful of staying here. I also called several times to no avail.
Read More
Colm
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Beautiful hotel in a central part of the city, the room was spacious and clean and staff were incredibly helpful. The rooms are soundproof which was a delight after a day of travelling. They have bike hire and a pillow menu which was a lovely addition to have a stiffer pillow. The coffee and bar were lovely with one of the best coffees and chai lattes we've had. Easy walk to so many spots and a ubahn station just around the corner for further out areas made it so easy to get around.
Read More
Monika
icon-
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This was a lovely hotel. It had lots of character in a great atmosphere. Fun afternoon ape at the bar. Staff was very friendly great decor and design rooms were comfortable. The sauna and gym downstairs are excellent.
Linsey
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Stayed on the top floor. The suite was incredible. Definitely will be booking again.
Richard
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Honestly one of the loveliest hotels I've stayed in, and a superb choice for a Vienna city break. It's so central, right on the doorstep of the museum quarter and five minutes from the Rathaus. The reception staff couldn't be friendlier or more helpful. The room themselves are a joy with some nice little details (love the turntable and record collection), a great shower, super comfy bed and decent air con. Breakfast was well worth it with a great buffet for €20. There are also some very good Austrian wines on offer in the bar in the evening. Choosing this place really made the stay - would come back in a heartbeat.
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Susan
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Stylish property - we even had a record player and LPs in our room! Excellent breakfast. Good location.
Anita
icon-with Partner
with Partner
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Rooms were clean, food was good. Staff were extremely helpful. Our room was on the street, between that noise and the doors to each room slam it was a little noisy otherwise very nice stay.
DARLENE
icon-Family
Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Check‑in was very disappointing. I was the only guest waiting, yet the receptionist (blonde, curly hair) stayed on a phone call about a query on splitting a bill and did not acknowledge me for about 15 minutes. No eye contact, no “I’ll be right with you,” nothing. After a long journey, this felt dismissive and unprofessional, and it created a very poor first impression of the hotel. Thankfully, other staff members were far better. Joe was the only person who actually welcomed us properly, and the cleaning lady on the third floor went out of her way to help me find an iron. Their kindness stood in sharp contrast to the front‑desk experience. The room was small and basic, though the bathroom was a decent size. The AC worked well, which was essential because it was extremely hot during our stay. There’s no complimentary bottled water — I was simply told to drink from the tap by the same blond, curlyhaired staff. The location is excellent, right by the Museum Quarter and about a 20‑minute walk to St. Stephen’s Cathedral, with plenty of food options nearby. Unfortunately, the unprofessional check‑in overshadowed what could have been a much better stay.
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Amy
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Highly recommended!
Catherine
icon-with Partner
with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The location of the hotel is great, with a metro nearby and walkable to one part of the city center. The hotel is clean and pretty, and the staff is friendly and helpful. The only reason I gave it a four, which others may think is fine, is that the (small) room is really small; it is fine with the restaurant being expensive but what really matters are the choices of the menu. My room is facing the inside/roof of the other building; not a pretty sight but was quiet (which is what important to me). I did appreciate the hotel giving a welcome drink and snack at their bar though.
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Adam
icon-
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Excellent room, food , value and service.
Andrew
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Great location, friendly staff, great showed and toiletries, pretty decent breakfast and overall delightful hotel.
Ervin
icon-
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Property was gorgeous and spotless. Staff was nice, let me know ahead of time about a closure for that weekend. Unfortunately i was sick my entire stay, so I got to know the room well, and it was comfy. It is next to a road that can get busy and loud, so I had to close the window at night. Not a big deal at all.
Bryan
icon-with Partner
with Partner
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Very nice place except I am allergic to cats and had a reaction in my room. I then looked up to see if they allow pets. I travel a lot and stay at many hotels, but did not think I needed to narrow my search for that. I will moving forward.
BARRY
6.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Great location but room was way too hot & the temperature was centrally controlled. Otherwise fantastic
Sameer
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Very friendly and attentive staff. Highly recommended. The breakfast area and overall the hotel is very tastefully designed.
Katherine
icon-
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Clean room, nice amenities. I especially liked the bathroom
xiaobo
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The bar area is the killing thing, very relax and friendly environment.
Christina
8.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Good location just outside Innere Stadt and close to the metro. The hotel is beautiful and amenities were nice for the most part. We stayed during winter and the heat was cranked way too high inside the room, so we kept windows open most of the nights. We stayed in the small room with a king bed, which I can only recommend a small room if you are traveling solo or do not bring more than 1 carry on. Managing our suitcases in the room was really tough. Due to navigating the small space, the handle of the wardrobe door scraped my forearm. The bathroom was spacious enough although there is no shower door, only a half wall so you need to be careful not to get water all over the bathroom when you shower. The bathroom trash can is tiny. The fitness center has a lot more than we expected and was well equipped. Didn’t use the sauna. Enjoyed the coffee shop and we ate breakfast one morning which was good. Overall, would consider staying here again but would get a bigger room next time.
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Alejandra
icon-with Partner
with Partner
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Clean room, neat and tidy. Staff was very kind and responsive to our questions about Vienna! Very central to attractions. Would definitely stay again!
Number of reviews per page
20
40

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Bedroom 4 Hotel Gilbert

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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