โรงแรมกิลเบิร์ต

Stylish property - we even had a record player and LPs in our room! Excellent breakfast. Good location.

Check‑in was very disappointing. I was the only guest waiting, yet the receptionist (blonde, curly hair) stayed on a phone call about a query on splitting a bill and did not acknowledge me for about 15 minutes. No eye contact, no “I’ll be right with you,” nothing. After a long journey, this felt dismissive and unprofessional, and it created a very poor first impression of the hotel. Thankfully, other staff members were far better. Joe was the only person who actually welcomed us properly, and the cleaning lady on the third floor went out of her way to help me find an iron. Their kindness stood in sharp contrast to the front‑desk experience. The room was small and basic, though the bathroom was a decent size. The AC worked well, which was essential because it was extremely hot during our stay. There’s no complimentary bottled water — I was simply told to drink from the tap by the same blond, curlyhaired staff. The location is excellent, right by the Museum Quarter and about a 20‑minute walk to St. Stephen’s Cathedral, with plenty of food options nearby. Unfortunately, the unprofessional check‑in overshadowed what could have been a much better stay.

Great location, friendly staff, great showed and toiletries, pretty decent breakfast and overall delightful hotel.