The hotel staff is very friendly and helpful, the hotel is close to tourist attractions, shopping centers, train stations, and many good restaurants. Highly recommend staying at Novotel Brussels if you are going to visit Belgium again later. Will definitely stay again at this Novotel Brussels. Thanks

Great location for those wanting to catch a flight out from Brussels. The pillow was super plush and comfy, a welcome change from the flat pillows experienced in other hotels.

Would definitely stay again the next time we go to Brussels! location is perfect.. very near the Grand Place but within the quite area, safe to walk everywhere. Room are spacious and comfortable. For the price we pay, this is totally worth it!

The location is perfect, very close to the Brussels Midi Station and not far from Grote Markt/Grand Place. The staff are really helpful.

I had a wonderful stay at this hotel and thoroughly enjoyed my experience. Its location is very convenient, with easy access to nearby tram, bus, and metro stations, all within walking distance. There are also plenty of restaurants, cafés, and other food and beverage outlets in the surrounding area. One of the hotel's great features is the guest kitchen, which provides a comfortable space to eat and relax. It is well equipped with a microwave, refrigerator, glasses, bowls, plates, cutlery, and a beverage station, making it very convenient for guests. Another advantage is the complimentary luggage storage service, which is available even after check-out. The check-in process is self-service through a kiosk, making it quick and efficient. However, if you encounter any issues, the staff are friendly and readily available to assist. Overall, I highly recommend this hotel for its excellent location, convenient facilities, and helpful staff.