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Le Châtelain

Name: Le Châtelain
Address: 17 Rue du Chatelain, Arrondissement Brussel-Hoofdstad, Elsene, Brussels, Belgium, 1000, 17 Rue du Chatelain, Brussels-Capital, 1000, Belgium
Rating: 9

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9.0

/10

Exceptional

1,007 reviews

What Guests Say About Their Stay

Robert

10.0

/ 10

Received a free room upgrade at check in, which was amazing! Very comfortable stay, good mattress, quiet surroundings, helpful staff and great air conditioning.

Michelle

10.0

/ 10

Ismail is to be highly commended for his great customer service and efficiency. He helped our daughters change room when their toilet didn’t work. Their room was also showing some wear and tear in the sofa. He showed concern about the situation, and was great in handling adverse situation such as an irate mother. The other room (husband and mine)was wonderful, though. And the daughters’ room, once it was changed to another room was good, too. Another employee who was to be commended was Alvin, who was always smiling and helpful. Will stay again at Le Chatelaine if we were to be back in Brussels.

Inge

10.0

/ 10

Ismail at the Front Desk was extremely helpful in resolving a situation in our daughter’s room where the toilet doesn’t work. He should be highly commended for his excellent customer service. Alvin also is quite efficient and prompt in responding to a request we had. We will stay again at the hotel because of its staff and the location.

In the Area

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17 Rue du Chatelain, Arrondissement Brussel-Hoofdstad, Elsene, Brussels, Belgium, 1000

Main Facilities

Laundry service

Luggage storage

Elevator

Train station pickup

Limo or town car service

Multilingual staff

Le Châtelain is a 5-star hotels that has been welcoming guests since 1999. The accommodation went through a renovation in 2012. Le Châtelain is part of Independent under Independent. There are 107 rooms spread across 8 floors.

What's around Le Châtelain

17 Rue du Chatelain, Arrondissement Brussel-Hoofdstad, Elsene, Brussels, Belgium, 1000

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Discover More About Le Châtelain

General Information

Location

Located at 17 Rue du Chatelain in Brussels, Belgium. Those looking to explore will find Jacques Brel Foundation, Malou Park, and Black Sisters Museum nearby.

Facilities & Amenities

Le Châtelain has Laundry service, Luggage storage, Elevator, Train station pickup, Limo or town car service, and more.

Business Facilities

For guests traveling for work, Le Châtelain has Conference rooms available on-site.

Dining

Guests can stop by the café.

Contact

Phone number: 32 26-439378

All facilities in Le Châtelain

Fitness Center

Functional Hall

Common Space

Lobby

Bedroom

Guest Services

Laundry Service
24-hour front desk
Multilingual staff
Luggage storage
Concierge
Porter

Public Facilities

Elevator
Street Parking
Smoke Free Property
Safety deposit box
Coffee shop

Meals & Dining

Breakfast

Accommodation Facilities

Banquet Hall
Terrace
Reception Hall

Shuttle Service

Trains station pickup

Sports & Recreation

Fitness Facilities

Business Facilities

Meeting Room
Conference space

Connectivity

Wi-Fi
TEXT

Transportation

Limo or town car service

Accommodation Policy & General Information in Le Châtelain

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Important Notice

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
A car is not required for transportation to and from this property.

Minimum Age Policy

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - to 12:00
Available rooms at Le Châtelain	107
Number of floors in Le Châtelain	8
Another facilities in Le Châtelain	Laundry Service, 24-hour front desk, Multilingual staff, Luggage storage, Concierge

Frequently asked question in Le Châtelain

What is normal check-in & check-out time at Le Châtelain?

The standard check-in time at Le Châtelain is starting from From 15:00 while the latest check-out time is at Before 12:00

What is the star rating of Le Châtelain?

Le Châtelain is a 5.0-star hotel.

How many floors does Le Châtelain have?

Le Châtelain has 8 floors.

How many rooms are available at Le Châtelain?

Le Châtelain has 107 rooms in total.

What do past guests say about Le Châtelain?

Le Châtelain is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Le Châtelain

Overall Ratings & Reviews Le Châtelain

Traveloka (1)

Other sources (1,006)

9.0

Exceptional

From 1,006 reviews

Cleanliness

9.4

Room Comfort

9.0

Location

6.0

Service and Facilites

9.4

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Traveler Reviews Le Châtelain

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Top reviews

Amanda

with Partner

4.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Very clean hotel, a little run down in places. Would not stay here again. The restaurant was closed so had to travel for food. We wasn’t told the restaurant would be closed otherwise I would have requested to stay elsewhere, really disappointing.

Robert

with Partner

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Received a free room upgrade at check in, which was amazing! Very comfortable stay, good mattress, quiet surroundings, helpful staff and great air conditioning.

Naomi

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The room was excellent, clean and well maintained. The breakfast was very good - freshly made omelette to order was favourite. The staff were always helpful and polite. The location was very good for local food & drink and transport links. The trams and buses are very good. The bar was not open very much when we stayed, this was advertised that the opening hours were such though so we knew this but would have enjoyed having a drink at more flexible times in the bar.

Michelle

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Ana Isabel

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Lovely room clean Was a lovely weekend 😘

Inge

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Inge

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Highly commend the staff for their efficiency and high customer service level. Ismail gets a special mention for helping out with a situation involving our daughter’s room toilet not working. And Alvin for responding promptly to a few requests of ours. Both are friendly hard workers. The hotel is lovely and in a great location. However, it’s rather old and some rooms probably need a little more upkeep.

Claire Martine

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Wonderful stay!!

Lyndsey

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

The hotel was in a lovely area of Brussels, away from the hustle and bustle of the city centre but, with plenty of bars and restaurants nearby. To get to the centre it was about a 30 minute walk or 15-20 minutes if you got a tram/bus (stops for public transport were just around the corner). The staff were very friendly and helpful and the hotel was well presented. Our family room was very spacious too.

Benito

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Great breakfast

Mark

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Nice hotel placed central Brussels but the gym could do with a makeover several of the equipment not working

Anthony

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Clean room and friendly staff.

Yuriy

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Great experience. Spacious and comfortable room.

Coral

Family

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Spacious, comfortable and loved the beautiful books in the hotel room. Very thoughtful.

Michael

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

The room was excellent and the bed was probably the comfiest I’ve ever slept on! The buffet breakfast was reasonably good and the gym was fairly well equipped. The location was a little out from the centre but good for the Châtelain market and closer to the lovely park. Staff could perhaps be more engaging / helpful for this level of property. I very much enjoyed Brussels

zoe

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

hotel room bath could have been clean not a 3* standard hotel bar not open after 11 breakfast wasnt included but no option to upgrade on arrival. very impersonal not enough coffee creamer standard of rooms was more 3 star

Hawah

with Partner

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Spacious room, nearness to everything

Rajesh Kumar

with Children

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Excellent hotel in all aspect from the start to the check out. Very Clean, spacious and tidy. Staff very friendly. Good aminities.

Deepak

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Very helpful staff. Very comfortable bed for a good night’s sleep. I was happy with the regulated temperature in the room, especially on the hot summer day when I visited Brussels. Overall, a comfortable stay and a reasonable hotel. Yes, the building and the rooms are a little run down, but they were well maintained nevertheless. It might not be as luxurious as other hotels with the same star rating, but for the price I paid, I thought it was very reasonable.

Christophe

Friends and family Family

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Accueil vraiment exceptionnel… personnel d accueil au top. Un hôtel qui semble avoir tout compris de l importance d accueillir avec bienveillance les clients. Vraiment bravo. Cela devient trop rare

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.