Helms Inn

The hotel was great. The room was big and spacious and very comfortable. Very clean and well equipped. The staff were excellent, very friendly and helpful, and the place is easy to get to and very close to the downtown area. Nice and quiet too. Would highly recommend it and would stay here again 👍

Gorgeous suite, clean and tidy. The smell from the air conditioner and then the air freshener meant to cover up the smell of the air conditioner was awful. Too bad as the location is absolutely perfect, lovely hotel grounds and well appointed suites. The smell was terrible.

Spacious room in a great location. Beds were comfortable and the kitchenette was a plus.

Walking distance to so many things, comfortable, ultra clean room. The place has character. Super friendly and accommodating staff. The best place to stay in Victoria

Rooms are always very clean and comfortable! Kitchen is well equipped and staff is very helpful. We have been staying there for many years !

Loved everything about it

The staff are so friendly

The location is great! It’s walkable to downtown area, and the it’s nice and quiet. The room were clean, looks good. I Might still choose to stay here the next time. Thank you

Nice smaller hotel. Very helpful staff, clean and comfy beds. Would stay here again.

Excellent location - right next to BC Museum and Empress and across from Beacon Hill Park. Beautiful 3rd floor big King Studio Suite in main building. (no elevator) but can take outside ramp to second floor & up 1 flight of stairs. All rooms have Kitchenettes. Ours also had a Murphy bed. Definitely will go back. No restaurant or breakfasts. Dutch Bakery Restaurant and Cora’s a few blocks away - walkable.

Great location Staff were very friendly and helpful Room was clean. Ground floor room had a low ceiling and bathroom very small Sofa bed was very uncomfortable for even a small adult. I would request a room on an upper floor next time

Yup

Room overlooked a major vehicle thoroughfare - Douglas Street - and there was much traffic noise from cars,trucks and buses, not to mention that the room also overlooked a four-way traffic stop which resulted in traffic stopping and starting. Also, an old fridge adjoining the bedroom make a loud humming noise solved by pulling out the electrical plug to stop it. The air conditioner did not work. The walls were poorly insulated - could hear footsteps and voices from the floor above from other guests moving in. The desk clerk was apologetic and offered a discount on the room charge which was appreciated.

We had room 104 and it was perfect. Quiet room, lovely staff and everything was kept in tip top shape.

The reason for the higher rating is because of the excellent location. Everything within walking distance. Gorgeous park right across the street. Staff was not very friendly upon check in. When I first saw the room, I wasnt impressed, but it sorta grew on me. One thing that concerned me is that I had a ground floor room and the windows facing the street did not lock. The air conditioning was pretty noisy, but did the job. But the room was very clean and it was nice to have a suite with amenities. I'd probably stay there again, but only because of the location.

Great stay!

Clean and convenient

Great place to stay in Victoria. Located close to everything. Had a 1 bedroom suite that was roomy and clean. Felt very cozy for a one night stay. Would definitely stay there again.

Functional and clean. Could use a refresh on the coffee table. Glass and brass are outdated.

Great place to stay clean, quiet best location!