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Waterfront Hotel Downtown Burlington

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8.6
/10
Very Good
2,584 reviews

What Guests Say About Their Stay

Melanie

10.0
/ 10
The front desk staff was accommodating and cheerful. The room was well equipped with fridge, microwave and coffee maker. Very comfortable beds. Enjoyed the breakfast tremendously!

Ryan

10.0
/ 10
We’ve stayed here every year for dance and it has always been a great hotel. Clean, convenient location. My only complaint is the breakfast selection. Food wasn’t great and not much selection. Also, with having very early morning starts it would have been nice if they opened on time during the weekends.

Rev Tazvionepi

10.0
/ 10
I had a pleasant stay at the Waterfront Hotel in Burlington. The location is excellent, right by the lake, with beautiful views and easy access to nearby restaurants and walking trails. The room was clean and comfortable, and the staff were friendly and helpful throughout my stay. Overall, a relaxing experience and I would consider staying here again.
In the Area
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2020 Lakeshore Road, Halton, Ontario, Canada, L7R4G8

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Waterfront Hotel Downtown Burlington is located in area / city Halton. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Waterfront Hotel Downtown Burlington

2020 Lakeshore Road, Halton, Ontario, Canada, L7R4G8
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Lobby Waterfront Hotel Downtown Burlington
Exterior 2 Waterfront Hotel Downtown Burlington

Discover More About Waterfront Hotel Downtown Burlington

General


In Burlington (Downtown Burlington)

Location


With a stay at Waterfront Hotel Downtown Burlington in Burlington (Downtown Burlington), you'll be within a 15-minute drive of Lake Ontario and TD Coliseum. This hotel is 11.6 mi (18.7 km) from McMaster University and 0.1 mi (0.1 km) from Spencer Smith Lakefront Park.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Spencer Smith Lakefront Park - 0.1 km / 0.1 mi
Lake Ontario - 0.2 km / 0.1 mi
Burlington City Hall - 0.3 km / 0.2 mi
Burlington Art Centre - 0.5 km / 0.3 mi
Joseph Brant Museum - 0.9 km / 0.6 mi
Community Labyrinth - 2.4 km / 1.5 mi
Beach Canal Lighthouse - 3.4 km / 2.1 mi
LaSalle Park - 4.5 km / 2.8 mi
Paletta Lakefront Park - 4.7 km / 2.9 mi
Ireland House Museum - 7 km / 4.3 mi
City View Park - 8.8 km / 5.5 mi
Royal Botanical Gardens - 9.2 km / 5.7 mi
Hidden Lake Golf Club - 9.8 km / 6.1 mi
Bronte Harbour - 10.4 km / 6.5 mi
Millcroft Golf Club - 10.8 km / 6.7 mi

The nearest airports are:
John C. Munro Hamilton Intl. Airport (YHM) - 32.7 km / 20.3 mi
Toronto Pearson Intl. Airport (YYZ) - 52.7 km / 32.7 mi
Billy Bishop Toronto City Airport (YTZ) - 54.8 km / 34 mi

The preferred airport for Waterfront Hotel Downtown Burlington is Toronto Pearson Intl. Airport (YYZ).

Facilities


Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a ballroom.

Business Facilities


Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Burlington? This hotel has 5005 square feet (465 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Dining


Grab a bite to eat at The Port House Social Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).

Rooms


Make yourself at home in one of the 129 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.

All facilities in Waterfront Hotel Downtown Burlington

Swimming Pool Waterfront Hotel Downtown Burlington
Swimming Pool
Entertainment Facility Waterfront Hotel Downtown Burlington
Entertainment Facility
Fitness Center Waterfront Hotel Downtown Burlington
Fitness Center
Functional Hall Waterfront Hotel Downtown Burlington
Functional Hall
Common Space Waterfront Hotel Downtown Burlington
Common Space

General

  • Ballroom
  • Reception hall
  • Fireplace in lobby
  • Parking

Business Facilities

  • Meeting rooms
  • Conference rooms
  • Computer station
  • Business center

Public Facilities

  • Parking
  • Safety deposit box
  • Elevator

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Things to Do

  • Indoor pool
  • Fitness center

Accessibilty

  • Accessible parking
  • Accessible path of travel

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Waterfront Hotel Downtown Burlington

Translate
Important Note
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

  • Uncovered self parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Contactless check-out is available

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Waterfront Hotel Downtown Burlington
129
Number of floors in Waterfront Hotel Downtown Burlington
6
Another facilities in Waterfront Hotel Downtown Burlington
Ballroom, Reception hall, Fireplace in lobby, Meeting rooms, Conference rooms

Frequently asked question in Waterfront Hotel Downtown Burlington

What are available facilities at Waterfront Hotel Downtown Burlington?
There are top facilites at Waterfront Hotel Downtown Burlington such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Waterfront Hotel Downtown Burlington?
The standard check-in time at Waterfront Hotel Downtown Burlington is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Waterfront Hotel Downtown Burlington?
Waterfront Hotel Downtown Burlington is a 3.0-star hotel.
How many floors does Waterfront Hotel Downtown Burlington have?
Waterfront Hotel Downtown Burlington has 6 floors.
How many rooms are available at Waterfront Hotel Downtown Burlington?
Waterfront Hotel Downtown Burlington has 129 rooms in total.
See All

More Reviews from Other Guests in Waterfront Hotel Downtown Burlington

8.6
Very Good
From 2,584 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Waterfront Hotel Downtown Burlington

Number of reviews per page
20
40
Top reviews
Jay
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great location, friendly staff.
Melanie
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The front desk staff was accommodating and cheerful. The room was well equipped with fridge, microwave and coffee maker. Very comfortable beds. Enjoyed the breakfast tremendously!
Amanda
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room were very clean. Staff was great
Meera
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

.
Ekta
icon-
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Stay away!! I did not feel safe, front desk staff made me feel so uncomfortable and unsafe! If I could give zero stars I would. I'm writing this review after midnight while at the hotel because I cannot sleep and feel threatened. I had a very disappointing experience at this hotel. I paid for parking but still received a ticket during my stay. When I brought this to the front desk’s attention, I was told it was due to an alleged error on the vehicle information sheet I was asked to fill out — they claimed I wrote a “9” instead of a “4” for my license plate. I can understand how a “4” might have been misread as a “9,” but if there was any uncertainty, this could have easily been clarified. What was most concerning was how the situation was handled. Instead of a simple apology or effort to resolve the issue, the staff member I spoke with, Estaban, was dismissive and insisted I was at fault. I would have been completely satisfied if they had simply acknowledged the misunderstanding and apologized so we could move on. I later spoke with a manager, who advised that they were not directly responsible for parking tickets but said they would email the appropriate party and follow up with me. I did not receive any follow-up. Expedia also said they would follow up but never heard back for a refund. Staff members were rude and yelled at me I felt unsafe
Read More
Ryan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We’ve stayed here every year for dance and it has always been a great hotel. Clean, convenient location. My only complaint is the breakfast selection. Food wasn’t great and not much selection. Also, with having very early morning starts it would have been nice if they opened on time during the weekends.
Erica
icon-with Children
with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I booked my room through Expedia and the hotel had no record of it in their system when I arrived to check-in. They had to log in through a different system and then luckily they still had a room available. The room had not been fully cleaned - there was a blue ring of soap on the edge of the bath and a huge dot of some sort of cream or something on the desk. When I went to leave I was also issued a $120 parking ticket and when I presented this to the staff at the front desk she checked the paperwork and the staff when I checked in mis-typed it into their system so now I am left to follow-up on them “fixing” their issue. I do not recommend this hotel - this has been a nightmare to stay at this hotel. Last year they used my credit card for fraud and bought a flight and now issues again. Just awful.
Read More
Sherry
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Convenient location
Erika
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room and building were fine, just know you have it pay for parking. There’s a public parking lot that’s free but it’s a few blocks down
Nicole
icon-
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Definitely not the comfiest hotel bed, and the pillows were as hard as throw pillows. Also the bathtub drain was broken
Helene Des
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Parking was not clear we paid double parking
John
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Don’t expect help from staff. While carrying two bags pushing a third suitcase and helping my disabled wife, past the desk with three employees standing around staring at their phones, not a single offer to get even a baggage cart, much less offer assistance. Stay elsewhere.
Katharine
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Comfortable clean and quiet. Amazing location Recommended
Jennifer
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Check in was slow (20 minutes for one person) and there was a line up. One worker was eating lunch and didn’t come out until lunch was over despite the line up. The breakfast was out of food multiple mornings.
Nasrin
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Plane room
Jacki
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Another great experince, staff were amazing and location is perfect.
Susan
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hardly any toilet paper when we arrived. No cable TV even though the website indicates there is. We stayed 2 nights but there was no maid service for our room. We mentioned this at the front desk at 5:00pm but were told the cleaning staff had gone home. Disappointing overall considering what we paid for our room. The location of the hotel is the only positive thing about our stay.
Read More
Rev Tazvionepi
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I had a pleasant stay at the Waterfront Hotel in Burlington. The location is excellent, right by the lake, with beautiful views and easy access to nearby restaurants and walking trails. The room was clean and comfortable, and the staff were friendly and helpful throughout my stay. Overall, a relaxing experience and I would consider staying here again.
Read More
Sean
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good experience overall
Geoffrey
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We’ve stayed here many times over the years and have never been disappointed. For us, it’s been great having a full-service restaurant attached to the hotel. Be prepared for $20/night parking, but that’s just the way things are!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Waterfront Hotel Downtown Burlington

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 2,584 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Waterfront Hotel Downtown Burlington

Number of reviews per page
20
40
Top reviews
Jay
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great location, friendly staff.
Melanie
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The front desk staff was accommodating and cheerful. The room was well equipped with fridge, microwave and coffee maker. Very comfortable beds. Enjoyed the breakfast tremendously!
Amanda
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room were very clean. Staff was great
Meera
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

.
Ekta
icon-
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Stay away!! I did not feel safe, front desk staff made me feel so uncomfortable and unsafe! If I could give zero stars I would. I'm writing this review after midnight while at the hotel because I cannot sleep and feel threatened. I had a very disappointing experience at this hotel. I paid for parking but still received a ticket during my stay. When I brought this to the front desk’s attention, I was told it was due to an alleged error on the vehicle information sheet I was asked to fill out — they claimed I wrote a “9” instead of a “4” for my license plate. I can understand how a “4” might have been misread as a “9,” but if there was any uncertainty, this could have easily been clarified. What was most concerning was how the situation was handled. Instead of a simple apology or effort to resolve the issue, the staff member I spoke with, Estaban, was dismissive and insisted I was at fault. I would have been completely satisfied if they had simply acknowledged the misunderstanding and apologized so we could move on. I later spoke with a manager, who advised that they were not directly responsible for parking tickets but said they would email the appropriate party and follow up with me. I did not receive any follow-up. Expedia also said they would follow up but never heard back for a refund. Staff members were rude and yelled at me I felt unsafe
Read More
Ryan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We’ve stayed here every year for dance and it has always been a great hotel. Clean, convenient location. My only complaint is the breakfast selection. Food wasn’t great and not much selection. Also, with having very early morning starts it would have been nice if they opened on time during the weekends.
Erica
icon-with Children
with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I booked my room through Expedia and the hotel had no record of it in their system when I arrived to check-in. They had to log in through a different system and then luckily they still had a room available. The room had not been fully cleaned - there was a blue ring of soap on the edge of the bath and a huge dot of some sort of cream or something on the desk. When I went to leave I was also issued a $120 parking ticket and when I presented this to the staff at the front desk she checked the paperwork and the staff when I checked in mis-typed it into their system so now I am left to follow-up on them “fixing” their issue. I do not recommend this hotel - this has been a nightmare to stay at this hotel. Last year they used my credit card for fraud and bought a flight and now issues again. Just awful.
Read More
Sherry
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Convenient location
Erika
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room and building were fine, just know you have it pay for parking. There’s a public parking lot that’s free but it’s a few blocks down
Nicole
icon-
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Definitely not the comfiest hotel bed, and the pillows were as hard as throw pillows. Also the bathtub drain was broken
Helene Des
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Parking was not clear we paid double parking
John
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Don’t expect help from staff. While carrying two bags pushing a third suitcase and helping my disabled wife, past the desk with three employees standing around staring at their phones, not a single offer to get even a baggage cart, much less offer assistance. Stay elsewhere.
Katharine
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Comfortable clean and quiet. Amazing location Recommended
Jennifer
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Check in was slow (20 minutes for one person) and there was a line up. One worker was eating lunch and didn’t come out until lunch was over despite the line up. The breakfast was out of food multiple mornings.
Nasrin
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Plane room
Jacki
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Another great experince, staff were amazing and location is perfect.
Susan
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hardly any toilet paper when we arrived. No cable TV even though the website indicates there is. We stayed 2 nights but there was no maid service for our room. We mentioned this at the front desk at 5:00pm but were told the cleaning staff had gone home. Disappointing overall considering what we paid for our room. The location of the hotel is the only positive thing about our stay.
Read More
Rev Tazvionepi
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I had a pleasant stay at the Waterfront Hotel in Burlington. The location is excellent, right by the lake, with beautiful views and easy access to nearby restaurants and walking trails. The room was clean and comfortable, and the staff were friendly and helpful throughout my stay. Overall, a relaxing experience and I would consider staying here again.
Read More
Sean
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good experience overall
Geoffrey
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We’ve stayed here many times over the years and have never been disappointed. For us, it’s been great having a full-service restaurant attached to the hotel. Be prepared for $20/night parking, but that’s just the way things are!
Number of reviews per page
20
40