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Rixos Premium Alamein

Name: Rixos Premium Alamein
Address: North Coast, Marina al-'Alamayn as-Siyahiyah, Matrouh, Egypt, 51718, North Coast, Matrouh, 51718, Egypt
Rating: 8.6

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8.6

/10

Very Good

212 reviews

What Guests Say About Their Stay

Samer

10.0

/ 10

The rooms were spotless, and the hotel as a whole was exceptionally well maintained. We initially encountered an issue with the room description on Expedia, but the front office manager, Kareem Mohamed, resolved it promptly and ensured we were comfortable and satisfied. We truly appreciate him and his team for going above and beyond to enhance our stay. The service was outstanding, and the staff consistently made an effort to ensure we had everything we needed. The beach and pool were fantastic, and the golf cart service made it easy and convenient to travel to the restaurants or back to our tower. Overall, we had a wonderful experience and thoroughly enjoyed our stay!

Waleed

10.0

/ 10

We upgraded to half board, the staff are above and beyond specially the front desk, the food is awesome and the place is more than amazing.

Mohamed

10.0

/ 10

Amazing experience with the family very family, friendly extremely friendly staff. It’s also convenient to a lot of surrounding services. Super clean and beautiful. Water is stunning.

In the Area

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North Coast, Marina al-'Alamayn as-Siyahiyah, Matrouh, Egypt, 51718

Main Facilities

This accommodation offers:

Indoor pool

Private beach

Outdoor pool

Billiard

Steam room

Children pool

Laundry service

Parking

Luggage storage

Elevator

Health club

Fitness center

Staying at Rixos Premium Alamein is a good choice when you are visiting Marina El Alamein. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Rixos Premium Alamein

North Coast, Marina al-'Alamayn as-Siyahiyah, Matrouh, Egypt, 51718

Discover More Places

Discover More About Rixos Premium Alamein

General
Near Commonwealth War Cemetery

Location
Located in El Alamein, Rixos Premium Alamein is in the entertainment district, within a 5-minute drive of Allied Cemetery and Commonwealth War Cemetery. This beach hotel is 18.3 mi (29.4 km) from Marassi Beach and 2.1 mi (3.4 km) from El Alamein Museum.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Allied Cemetery - 3 km / 1.9 mi
Commonwealth War Cemetery - 3 km / 1.9 mi
El Alamein Museum - 3.1 km / 1.9 mi
Al Omayed Biosphere Reserve - 4.1 km / 2.5 mi
Port of El Hamra - 9.8 km / 6.1 mi
Leukaspis - 12.5 km / 7.8 mi
Green Beach - 14.5 km / 9 mi
German Cemetery - 15.2 km / 9.4 mi
Italian Cemetery - 18.1 km / 11.2 mi
Marina Marassi - 28 km / 17.4 mi
Marassi Beach - 29.4 km / 18.3 mi
Hans-Joachim Marseille Memorial - 33.4 km / 20.8 mi
El Alamein Beach - 48.5 km / 30.1 mi

The nearest major airport is El Dabaa (DBB-El Alamein Intl.) - 65.4 km / 40.7 mi

Facilities
Pamper yourself with a visit to the spa, which offers massages. You can soak up the sun at the private beach or enjoy other recreational amenities including a health club and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and lifeguards on site.

Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 5 meeting rooms available for events. Free self parking is available onsite.

Dining
Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Wind down with a drink at one of the 10 bars/lounges or 2 beach bars. Continental breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 1303 air-conditioned rooms featuring free minibar items and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and coffee/tea makers, and housekeeping is provided daily.

All facilities in Rixos Premium Alamein

Facility

Indoor pool

Private beach

Outdoor pool

Billiard

Steam room

Children pool

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Lobby

Family-friendly Facilities

Kids club
Children pool

Things to Do

Romantic proposal packages
Indoor pool
Private beach
Beach umbrella
Health club
Spa
Beach towel
Shops
Outdoor pool
Steam room
Pool sun loungers

Food and Drinks

Breakfast
Snack bar

Connectivity

Free WiFi

General

Smoking area
Parking

Accessibilty

Accessible parking
Wheelchair accessible
Disabled access friendly

Public Facilities

Elevator
Parking
Safety deposit box

Hotel Services

Laundry service
Luggage storage
24-hour Receptionist
Concierge

Business Facilities

Business facilities

Nearby Facilities

ATM/Banking

Sports and Recreations

Beach volleyball
Fitness center
Billiard

Accommodation Policy & General Information in Rixos Premium Alamein

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Important Note

The seasonal pool will be open from May 01 to September 30.
Pool access available from 7:00 AM to 6:00 PM.
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Fee for continental breakfast: approximately USD 30 for adults and USD 15 for children
Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Not Allowed

Property does not require health documentation at check-in, Professional property host/manager, Contactless check-out is available, Cashless transactions are available, Contactless check-in is available, Essential workers only - NO, Property does not offer onsite COVID-19 testing

General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Rixos Premium Alamein	1303
Another facilities in Rixos Premium Alamein	Kids club, Children pool, Romantic proposal packages, Indoor pool, Private beach

Frequently asked question in Rixos Premium Alamein

What is normal check-in & check-out time at Rixos Premium Alamein?

The standard check-in time at Rixos Premium Alamein is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Rixos Premium Alamein provide breakfast?

Yes, Rixos Premium Alamein provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Rixos Premium Alamein?

Rixos Premium Alamein is a 5.0-star hotel.

How many rooms are available at Rixos Premium Alamein?

Rixos Premium Alamein has 1303 rooms in total.

What do past guests say about Rixos Premium Alamein?

Rixos Premium Alamein is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Rixos Premium Alamein

Overall Ratings & Reviews Rixos Premium Alamein

Other sources (212)

8.6

Very Good

From 212 reviews

Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

8.8

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Traveler Reviews Rixos Premium Alamein

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Top reviews

Kobeis

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Very good hotel

Kobeis

with Children

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Very good hotel

Omar

with Children

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Wide space, helpful staff, clean 10/10, food amazing , views magnificent

Ahmed

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Best experience. Amazing staff. Worth every penny.

Mohamed

with Children

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The property and amenities are excellent, but unfortunately, the level of service did not match the quality of the facility. We had 2 rooms reserved for 4 adults and 2 children, and when I made the reservation 3 months in advance, I specifically requested two nearby or connecting rooms. I also contacted the hotel again two days before check-in to confirm this request. Check-in time was 3:00 PM, and we arrived around 3:15 PM. We were told that the rooms should be ready within a few minutes, as the staff was trying to find two nearby rooms. However, we ended up waiting in the lobby for a little over an hour before the rooms were finally ready. This was very frustrating, especially considering that the request had been made well in advance and reconfirmed shortly before arrival. The staff would benefit from better training and communication. On a positive note, the staff at the marina restaurants and breakfast buffets were attentive, and professional. Unfortunately, our experience at the Mangal restaurant was the opposite. The food was excellent, but the service was extremely poor. It appeared that the Turkish chef was the only person working hard. At one point, staff members were literally standing behind our table arguing with each other, which was very uncomfortable and unprofessional. Overall, this is a beautiful property with great amenities and excellent food, but the service needs significant improvement considering the amount of money we paid as all-inclusive guests!

Mohamed

Friends and family Family

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Very good Very clean Nice breakfast

Mohamed

2.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Our stay at this hotel was very disappointing. The biggest issue is that the resort is extremely overcrowded. There are never enough chairs at the pool or beach, so you have to wake up very early just to reserve seats for your family. Even then, you may return to find another family sitting there, leading to unnecessary arguments. The restaurants are just as crowded. Finding a table often means waiting, and we had an unacceptable experience at Dalila Restaurant. My wife was sitting at our table while our daughter was getting food when a manager asked her to move outside so a larger family could have our table. She refused, started recording the conversation, and the manager walked away. We complained at reception and waited about 20 minutes, only to be told no manager was available. At check-out, another manager apologized, admitted the hotel was extremely busy, and said she would have handled it differently if she had known earlier. I told her there wouldn’t be a next time. We also noticed what appeared to be guests without all-inclusive packages using all-inclusive wristbands to get free food and drinks, making the overcrowding even worse. The beach was dirty, with cups and cigarette boxes everywhere. I even picked up trash to stop it from blowing into the water. The Marina Restaurant was the highlight, but the all-inclusive buffet became repetitive after a couple of days, especially by the pool. Overall, this hotel is overcrowded, poorly managed, and not worth the price.

patricia

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Rixos is great hotel with great view. However, the hotel is super crowded and still accepts guests from outside, almost 4000 people inside and still accepts guests from outside, putting pressure on workers and the residents. I couldn’t find space on the beach nor any restaurants and guests start to fight with the workers if we reserve tables. The whole experience was really bad. I am paying a lot of money and not getting the service I need which basically some peace of mind!!!! I wouldn’t recommend coming here if you need some peace of mind! Overall, the view is nice and food is great!

Hany

6.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful property, but service doesn’t match the price Rixos Premium Alamein is a beautiful hotel with spacious rooms, a stunning beach, and plenty of activities for families. The property itself is impressive, and most rooms appear to have sea views. Unfortunately, I can only give it 3 out of 5 stars because the service does not match the premium price. The hotel seems overwhelmed when it’s fully booked. The front desk and concierge staff need better training, as they often seemed unsure how to help or simply ignored basic questions. The beach is beautiful, but unless you arrive early, it’s very difficult to find an available umbrella. There should be more shaded areas for guests. Our kids got small cuts from the rocks in the water, and when we went to the clinic, they didn’t even have enough basic bandages. A resort of this size should always have essential first-aid supplies available. The kids’ club also needs improvement. Parents cannot leave their children there, and the staff appeared very young with little supervision. It has potential but needs better organization. Another disappointment was that the air conditioning was turned off in some of the tower lobbies at night, making them too warm to sit in if you wanted to relax or catch up on a little work. Overall, this is a beautiful resort with great potential, but the management and guest services need significant improvement. At $500–600 per night, I expected a much better overall experience.

Mary

6.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Yes its a beautiful resort! Rooms are amazing and housekeeping team is top notch-shout out to Helmy and Mohammad on the 19th floor! Front desk were also helpful and smiley! But the service level anywhere else is not representative of a Rixos level! Staff at the buffet, restaurants , bars are clearly not happy working there and it shows in how they deal with customers. At the buffet i asked to get help finding a place for 4 the answer i got was find it yourself. Several in between employees fight were witnessed by our family. And several complaints from guests to manager also in front of me, about issues with the service. If you complain you get extra service because theyre scared to have bad reviews but thats not what a 5 star resort should have as a vision and weve been to several Rixos accross the world; where the service is the center of their mission; this was by far our worst experience. The guests as well were not respectful; some brought loud speakers with them everywhere which is against Rixos regulations, lots of them were swimming in fully dressed attire, beach was not cleaned from the garbage you could find it in the water, guests drunk, cleanliness at the buffet was sub par; we saw people eating off the buffet plates with their hands. And fights between guests about beach chairs, spaces etc-Totally unacceptable environment for the amount of money they charge to get a reservation! Very disappointing experience from a Rixos- too bad because the place is beautiful.

Mourad

4.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

The hotel was clean but overcrowded. The air conditioning was very loud in our room. We came before in 2024, the breakfast and dinner buffet were excellent, now the quality is not good at all just many varieties. The staff at the resturant, at the beach at room service and at the security desks are not professionals yelling and arguing with each other loudly. The beach is full of stones, too bad. Fell down man times coming out of the sea. Lost my sun eye glasses and hurt my knees.

Mira

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Best hot

Medhat

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Rooms missing several conveniences No spare glasses for water drinking No fly spray in room . Balcony too narrow to sit and enjoy views Balcony doors too heavy to operate No towel or robe hooks in bathroom Shower door open in only, contrary to international building codes AC thermostat not tesponsive , takes long time to achieve desired setting Sub standard lighting levels Mini bar not well stocked Drapes too heavy to slide

Abir

8.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Everything was excellent, except dinner buffet was not really fresh has been dry (was disappointed) but definitely will go back next summer

Bishoy

Family

6.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

This is not America. I’ve been to Egypt many times and have stayed at many different resorts, but charging $14–$20 USD for a beer and nearly $60 USD for a meal is simply unreasonable. Most resorts in Egypt offer a similar experience, so these prices are very difficult to justify. I would highly recommend Rixos reevaluate its food and beverage pricing. There is no reason I should be paying more for a drink or a meal in Egypt than I would for the same items back home in the United States. These prices are excessive and significantly take away from an otherwise enjoyable stay.

hadi

with Partner

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

True 5 star hotel in every field

Hazem

Family

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

clean

Aboulnasr

with Children

8.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

WITH FINE DETAILS THE SHOWER SPECIALLY THE DOORS CAN BE BETTER.

Samer

with Children

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Waleed

with Children

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

We upgraded to half board, the staff are above and beyond specially the front desk, the food is awesome and the place is more than amazing.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.