What do past guests say about DoubleTree by Hilton London - West End?

DoubleTree by Hilton London - West End is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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DoubleTree by Hilton London - West End

Name: DoubleTree by Hilton London - West End
Address: 92 Southampton Row, Bloomsbury, Central London, London, England, WC1B 4BH, 92 Southampton Row, WC1B 4BH, England
Rating: 7.8

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7.8

Pleasant

1,006 reviews

What Guests Say About Their Stay

Irene

10.0

/ 10

Room was lovely, staff all very friendly and helpful. Just a lovely hotel to stay and within walking distance to theatres shops etc.

Mark

10.0

/ 10

Check-in was slow and one staff member told us to sit down while he checks on the room. He never got back to us and started addressing other guests. After sitting for nearly 20 mins the manager walked by and noticed we still waiting and then got us room keys immediately. Room a little small for 2+

Tracy

10.0

/ 10

The hotel staff were very helpful and friendly. The room was comfortable and provided plenty of extras which made our stay very enjoyable.

In the Area

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92 Southampton Row, Bloomsbury, Central London, London, England, WC1B 4BH

Main Facilities

Late check-out

Restaurant

Elevator

Multilingual staff

DoubleTree by Hilton London - West End is a 4-star hotels that has been welcoming guests since 2011. The accommodation went through a renovation in 2011. DoubleTree by Hilton London - West End is part of Hilton. There are 275 rooms spread across 5 floors.

What's around DoubleTree by Hilton London - West End

92 Southampton Row, Bloomsbury, Central London, London, England, WC1B 4BH

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Exterior DoubleTree by Hilton London - West End

Discover More About DoubleTree by Hilton London - West End

General Information

Location

Located at 92 Southampton Row in London, UNITED KINGDOM OF GREAT BRITAIN AND NORTHERN IRELAND. Those looking to explore will find RAF Museum London, Cater Museum, and Broadview Gardens and Garden Centre nearby.

Facilities & Amenities

DoubleTree by Hilton London - West End has Late check-out, Restaurant, Elevator, Multilingual staff, Meeting rooms, and more.

Dining

Guests can stop by the café.

Contact

Email: LHRLB_GM@hilton.com
Phone number: 2422828
Website: https://www.hilton.com/en/hotels/lhrlbdi-doubletree-london-west-end/

All facilities in DoubleTree by Hilton London - West End

Exterior

Others

Public Facilities

Restaurant
Elevator
Room service
Coffee shop
Safety deposit box

Guest Services

Multilingual staff
Late check-out

Business Facilities

Meeting Room

Accommodation Policy & General Information in DoubleTree by Hilton London - West End

Translate

Check-in/Check-out Time

Check-in time: 15:00
Check-out time:

General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - to
Available rooms at DoubleTree by Hilton London - West End	275
Number of floors in DoubleTree by Hilton London - West End	5
Another facilities in DoubleTree by Hilton London - West End	Restaurant, Elevator, Room service, Coffee shop, Safety deposit box

Frequently asked question in DoubleTree by Hilton London - West End

What is normal check-in & check-out time at DoubleTree by Hilton London - West End?

The standard check-in time at DoubleTree by Hilton London - West End is starting from From 15:00 while the latest check-out time is at

What is the star rating of DoubleTree by Hilton London - West End?

DoubleTree by Hilton London - West End is a 4.0-star hotel.

How many floors does DoubleTree by Hilton London - West End have?

DoubleTree by Hilton London - West End has 5 floors.

How many rooms are available at DoubleTree by Hilton London - West End?

DoubleTree by Hilton London - West End has 275 rooms in total.

Does DoubleTree by Hilton London - West End provide late check-out?

Yes, late check-out is available at DoubleTree by Hilton London - West End, subject to availability. Please contact the hotel directly to arrange this.

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More Reviews from Other Guests in DoubleTree by Hilton London - West End

Overall Ratings & Reviews DoubleTree by Hilton London - West End

Traveloka (6)

Other sources (1,000)

7.8

Pleasant

From 1,000 reviews

Cleanliness

8.2

Room Comfort

7.8

Service and Facilites

8.4

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Traveler Reviews DoubleTree by Hilton London - West End

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Top reviews

Andrew

6.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Room was small. Bathroom was a cupboard. Not sure how you could share the room and retain any modesty. Also, you really shouldnt have to pay extra for bottled water and decent WiFi in this day and age. I thought we had moved on from those things a decade ago. Breakfast was okay. Omelette station was a nice extra but otherwise your standard fayre.

David

with Partner

10.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Great service Grand hotel Excellent lovation

Sheila

Family

6.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

This West End Hotel is in a great central London location, making it easy to visit many of the city's major attractions. The breakfast service was convenient and provided an easy start to our busy sightseeing days. Unfortunately, our experience with the room was disappointing. We were in the rare two-bed room that, while functional for accessibility (w/c), lacked visual appeal and comfort. The atmosphere felt uninviting, and we found ourselves using the room only for sleeping because it was not a pleasant place to relax after a full day of travel and exploring.

Rachel

with Partner

10.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Amazing reception staff and spacious rooms

Melanie

Friends and family Family

10.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

Beautiful hotel so close to everything in the city .

Carla

with Partner

6.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

The room and bathroom were poorly planned. Bathroom - not a single electrical outlet, small pedestal sink with no counter space…one small wall shelf on opposite wall but not enough room for necessities…had to use toilet seat as table, poor lighting, no wash cloths provided, light switch for bathroom was outside in the bedroom so if you get up during the night you’re disturbing other sleepers before you can get the light on and the door closed. Mirror in bedroom but no nearby outlets….very difficult trying to dry or style hair.

brian

Friends and family Family

8.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

Staff here was excellent and very helpful.

Joseph

with Partner

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Outstanding breakfast buffet compared to any Hilton property in the U. S.

Susan

Friends and family Family

8.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

Hotel was nice and the staff were lovely. The hotel could do with an update as there were certain aspects in the room that could do with an upgrade - cracked tiles in the bathroom, curtains slightly frayed/ripped, tv didn’t work properly. The walls are very thin so can hear every noise from nearby rooms/corridors/outside on the street. The location of the hotel is great to jump on the tube to visit everywhere or for a nice stroll around. Reception staff were very helpful with queries/issues I had and rectified everything.

Richard

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Kathryn

8.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

Original room on first floor was not good. (Felt like mildewy basement) We were moved to 5th floor and everything was perfect. Good location, nice breakfast, kind staff.

Deepak

with Children

10.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

Clean room, great cleaning service. Nice staff

Nicola

Friends and family Family

8.0

/10

Reviewed 36 week(s) ago

Hotels.com verified review

Very welcoming staff, warm cookie on arrival perfect touch

Lucinda

6.0

/10

Reviewed 37 week(s) ago

Hotels.com verified review

Nice room but bathroom smelt of smoke, hairdryer was missing and telephone did not work. All sorted by the team quickly.

Joanne

6.0

/10

Reviewed 39 week(s) ago

Hotels.com verified review

The bathroom was in poor condition with a foul smell. We could not use the toilet as it overfilled when flushed.

Steph

with Partner

10.0

/10

Reviewed 40 week(s) ago

Hotels.com verified review

Clean, high standard and fantastic staff!

Irene

with Partner

10.0

/10

Reviewed 42 week(s) ago

Hotels.com verified review

Room was lovely, staff all very friendly and helpful. Just a lovely hotel to stay and within walking distance to theatres shops etc.

Emma

Leisure with Children

10.0

/10

Reviewed 43 week(s) ago

Expedia Group verified review

Lovely staff, great breakfast and a great view from the room! Thank you.

Deborah

Business

8.0

/10

Reviewed 43 week(s) ago

Expedia Group verified review

Great stay. Great location, clean.

Francoise

Leisure with Partner

6.0

/10

Reviewed 43 week(s) ago

Expedia Group verified review

The first room we were allocated was nice however right in front of noisy lift and cleaners cupboard with almost constant banging of cleaners door and lift doors. Bathroom was freezing cold. No heating in there or towel rail heater to dry towels. No mirror above desk for female to do hair and makeup. The reception staff were fantastic and dealt with the situation and upgraded our room to Deluxe Premium Suite.

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