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Four Points Flex by Sheraton Newcastle

Hotels
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8.8
/10
Very Good
327 reviews

What Guests Say About Their Stay

Mark

10.0
/ 10
As central as you can get, clean, comfortable room with a good buffet breakfast. Really good value - highly recommended 👍

Erik

10.0
/ 10
The location was perfect. It was clean and the staff was very kind. My only complaint was the design of the shower. Other than that it was a wonderful hotel!

Victoria

10.0
/ 10
Excellent location have stayed here a few times before very handy for the Utilita Arena.
In the Area
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15 Westgate Road, Newcastle, England, NE11SE

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Four Points Flex by Sheraton Newcastle is a hotel is located at Newcastle. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Four Points Flex by Sheraton Newcastle

15 Westgate Road, Newcastle, England, NE11SE
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Lobby Four Points Flex by Sheraton Newcastle
Lobby 2 Four Points Flex by Sheraton Newcastle

Discover More About Four Points Flex by Sheraton Newcastle

General


Near St. James' Park

Location


A stay at Four Points Flex by Sheraton Newcastle places you in the heart of Newcastle-upon-Tyne, within a 15-minute walk of St. James' Park and Quayside. This hotel is 11 mi (17.7 km) from Beamish Open Air Museum and 0.1 mi (0.2 km) from Bigg Market.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Bigg Market - 0.2 km / 0.1 mi
Castle Keep - 0.2 km / 0.1 mi
Newcastle-upon-Tyne St. Nicholas' Cathedral - 0.3 km / 0.2 mi
Genting Casino Newcastle - 0.3 km / 0.2 mi
O2 Academy Newcastle - 0.4 km / 0.3 mi
Grainger Market - 0.4 km / 0.3 mi
High Level Bridge - 0.5 km / 0.3 mi
Newcastle-upon-Tyne Theatre Royal - 0.5 km / 0.3 mi
Newcastle-upon-Tyne St. Mary's Cathedral - 0.5 km / 0.3 mi
Tyne Bridge - 0.5 km / 0.3 mi
Central Arcade - 0.6 km / 0.3 mi
The Gate - 0.6 km / 0.4 mi
Grey's Monument - 0.6 km / 0.4 mi
Eldon Square Shopping Centre - 0.6 km / 0.4 mi
Northumberland Street - 0.6 km / 0.4 mi

The preferred airport for Four Points Flex by Sheraton Newcastle is Newcastle Intl. Airport (NCL) - 12.2 km / 7.6 mi

Facilities


Make use of convenient amenities, which include complimentary wireless internet access and a television in a common area.

Business Facilities


Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Newcastle-upon-Tyne? This hotel has 22 square feet (2 square meters) of space consisting of conference space and a meeting room.

Dining


Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.

Rooms


Stay in one of 98 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

All facilities in Four Points Flex by Sheraton Newcastle

Bar, Cafe and Lounge Four Points Flex by Sheraton Newcastle
Bar, Cafe and Lounge
Lobby Four Points Flex by Sheraton Newcastle
Lobby
Exterior Four Points Flex by Sheraton Newcastle
Exterior
Others Four Points Flex by Sheraton Newcastle
Others
Restaurant Four Points Flex by Sheraton Newcastle
Restaurant

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Food and Drinks

  • Breakfast
  • Snack bar

Things to Do

  • TV lounge

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Business Facilities

  • Conference rooms

Accommodation Policy & General Information in Four Points Flex by Sheraton Newcastle

Translate
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately GBP 13.95 for adults and GBP 7.95 for children
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Property does not require health documentation at check-in, Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott), No cribs (infant beds) available, No rollaway/extra beds available, Cashless transactions are available, Property does not offer onsite COVID-19 testing

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Four Points Flex by Sheraton Newcastle
98
Number of floors in Four Points Flex by Sheraton Newcastle
5
Another facilities in Four Points Flex by Sheraton Newcastle
Smoke-free area, Safety deposit box, Coffee shop, Coffee/tea in lobby, Luggage storage

Frequently asked question in Four Points Flex by Sheraton Newcastle

What are available facilities at Four Points Flex by Sheraton Newcastle?
There are top facilites at Four Points Flex by Sheraton Newcastle such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Four Points Flex by Sheraton Newcastle?
The standard check-in time at Four Points Flex by Sheraton Newcastle is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Four Points Flex by Sheraton Newcastle provide breakfast?
Yes, Four Points Flex by Sheraton Newcastle provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Four Points Flex by Sheraton Newcastle?
Four Points Flex by Sheraton Newcastle is a 3.0-star hotel.
How many floors does Four Points Flex by Sheraton Newcastle have?
Four Points Flex by Sheraton Newcastle has 5 floors.
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More Reviews from Other Guests in Four Points Flex by Sheraton Newcastle

8.8
Very Good
From 325 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Four Points Flex by Sheraton Newcastle

Number of reviews per page
20
40
Top reviews
Barbara
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I am not certain how clean my sheet was, as it had things in it that made me uncomfortable. They did change it for me. The hotel is convenient, mediocre breakfast and no other dining, but the most important thing to know is that no windows open at all. They rely on in room heating and air conditioning. And the air con packed up during my last evening and night there. They did not have an emergency service plan. Someone brought me a fan, but honestly, if it had been just a bit warmer, I would have been in real trouble. As it was, I was keen to get outside in the morning.
Read More
Robert
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Good value, pleasant staff, nice breakfast.
Mark
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

As central as you can get, clean, comfortable room with a good buffet breakfast. Really good value - highly recommended 👍
Ahmed
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Highly recommended
Ian
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Everything good. Breakfast excellent
caroline
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

No breakfast and no parking
Polly
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The breakfast was fair, everything else was excellent.
Erik
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The location was perfect. It was clean and the staff was very kind. My only complaint was the design of the shower. Other than that it was a wonderful hotel!
Brenda
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Amazing hotel staff helpful very clean easy to find from train station
Simon
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great hotel, perfect location, wonderful front of house team
Victoria
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Excellent location have stayed here a few times before very handy for the Utilita Arena.
William
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Rooms cleaned daily, staff on reception 24/7
Helen
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room clean but missing that extra sparkle, finger smudges etc Staff very friendly and helpful Breakfast good
G L
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very close to central station. Clean rooms with all the usual amenities required for a short stay.
Trevor
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Ideal for 1-2 nights. Close to station. Modern.
James
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Staff refused to let us store food temporarily or use the microwave, saying it was “for breakfast only.” The response was a scripted, corporate line rather than any kind of reasonable customer service. We were travelling with two children under five and simply needed to heat food for one minute in the evening... a very small, practical request that was refused on what seemed like an arbitrary rule. It wasn’t the rule itself so much as the complete lack of flexibility or common sense. Good hospitality is about helping guests, especially families, not hiding behind rigid policies for situations that would take literally one minute to accommodate. The experience left us feeling unwelcome and poorly treated.
Read More
Stacey
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Room was clean enough, small bathroom but fine for one night. Surprisingly quiet given the location and it being a Saturday, but I think this was due to being in a room that didn't overlook the road. Didn't opt for breakfast as felt the price was a bit much given the photos don't show a great deal of choice. Don't know that I'd want to stay more than a couple of nights as the room/bathroom was quite small, but it was fine for the night. Shampoo, conditioner, hand soap etc all supplied. Staff were very friendly on arrival. Only thing I'd have liked was to have a liner in the general waste side of the bin.
Read More
Judith
icon-
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Helpful staff, great location, comfortable and clean.
Pauline Elizabeth
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

No evening meals provided. Otherwise good.
Christopher
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Everything as we would expect and want.
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Four Points Flex by Sheraton Newcastle

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 325 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Four Points Flex by Sheraton Newcastle

Number of reviews per page
20
40
Top reviews
Barbara
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I am not certain how clean my sheet was, as it had things in it that made me uncomfortable. They did change it for me. The hotel is convenient, mediocre breakfast and no other dining, but the most important thing to know is that no windows open at all. They rely on in room heating and air conditioning. And the air con packed up during my last evening and night there. They did not have an emergency service plan. Someone brought me a fan, but honestly, if it had been just a bit warmer, I would have been in real trouble. As it was, I was keen to get outside in the morning.
Read More
Robert
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Good value, pleasant staff, nice breakfast.
Mark
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

As central as you can get, clean, comfortable room with a good buffet breakfast. Really good value - highly recommended 👍
Ahmed
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Highly recommended
Ian
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Everything good. Breakfast excellent
caroline
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

No breakfast and no parking
Polly
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The breakfast was fair, everything else was excellent.
Erik
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The location was perfect. It was clean and the staff was very kind. My only complaint was the design of the shower. Other than that it was a wonderful hotel!
Brenda
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Amazing hotel staff helpful very clean easy to find from train station
Simon
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great hotel, perfect location, wonderful front of house team
Victoria
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Excellent location have stayed here a few times before very handy for the Utilita Arena.
William
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Rooms cleaned daily, staff on reception 24/7
Helen
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room clean but missing that extra sparkle, finger smudges etc Staff very friendly and helpful Breakfast good
G L
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very close to central station. Clean rooms with all the usual amenities required for a short stay.
Trevor
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Ideal for 1-2 nights. Close to station. Modern.
James
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Staff refused to let us store food temporarily or use the microwave, saying it was “for breakfast only.” The response was a scripted, corporate line rather than any kind of reasonable customer service. We were travelling with two children under five and simply needed to heat food for one minute in the evening... a very small, practical request that was refused on what seemed like an arbitrary rule. It wasn’t the rule itself so much as the complete lack of flexibility or common sense. Good hospitality is about helping guests, especially families, not hiding behind rigid policies for situations that would take literally one minute to accommodate. The experience left us feeling unwelcome and poorly treated.
Read More
Stacey
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Room was clean enough, small bathroom but fine for one night. Surprisingly quiet given the location and it being a Saturday, but I think this was due to being in a room that didn't overlook the road. Didn't opt for breakfast as felt the price was a bit much given the photos don't show a great deal of choice. Don't know that I'd want to stay more than a couple of nights as the room/bathroom was quite small, but it was fine for the night. Shampoo, conditioner, hand soap etc all supplied. Staff were very friendly on arrival. Only thing I'd have liked was to have a liner in the general waste side of the bin.
Read More
Judith
icon-
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Helpful staff, great location, comfortable and clean.
Pauline Elizabeth
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

No evening meals provided. Otherwise good.
Christopher
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Everything as we would expect and want.
Number of reviews per page
20
40