Holiday Inn LEAMINGTON SPA - WARWICK by IHG

Coffee machine was not very customer friendly.

All staff polite and helpful, although they need more staff , front main doors could do with being automatic as its hard to push while carting your luggage through, meals were good ( can recommend omelette) . Nothing was too much trouble for any of the staff regardless of how busy they were

The concierge was obviously bored and uninterested in guests. Check in was slow. The cooked breakfast items were not very good. The price of a cooked breakfast was very high. Room clean and tidy. Bath slippy. Definitely needed the bath mat

The staff were brilliant, they were friendly and really helpful with our room request. The room was very clean, amd the aircon was a godsend at a time of a May heatwave! The restaurant area was clean, well staffed and the hot food on the dinner menu was very good. Would stay again and would recommend

Functional

Good stay

All helped by thoughtful and courteous staff.

Did not have breakfast

generally good

No tea or coffee at breakfast. Rooms felt a bit tired and dated - but bed was comfortable and slept okay.

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Friendly staff and handy for access to the M40

Staff excellent. Gym poor

Clean comfortable room. Staff were fantastic - Elvis particularly was really attentive and friendly and always made sure we had everything we needed. Loved all the dietary accommodations in the breakfast bar!!! I’m lactose intolerant so it was really nice to see the soy milk for the tea and the plant based yoghurt for the fruit station!!!! Haven’t seen that in any other hotels I’ve stayed in recently. All in all a very pleasant trip

Brilliant base for going into Leamington Spa or Royal Leamington Spa. I would like to thank Elvis who was so respectful helpful Friendly keep up the good work

Very good

Arrival and check in was swift an friendly, Charlie is a credit to the hotel, he dealt with a few difficult people who basically were complaining like this place was the ritz when in reality it’s a holiday inn. Yes there’s standards to be met but seriously they were complaining nothing. Charlie was very professional and handled things amazingly , I’ve been in the hotel and hospitality business for over 16 years at the highest level and Charlie for where he is and what he does is a real credit to such a business. Now the hotel itself rooms are pretty basic, need a bit of cosmetic tlc and definitly new mattresses as they were uncomfortable. The bar and restaurant are was tidy but some of the tables were marked and needed replacing or a proper clean. Some of the furniture is stained so need replacing, a massive clean or more care and attention. The menus were of good choice and reasonable prices or what you’d expect in today’s economy. The menus though again, stained and need replacing as stuck together and marked with debris or water stained. Although we never ordered off the menu we did have breakfast and a good one it was. For the price that’s paid and the variety in offer it really was a treat. As you’d expect buffet style but all food was hot, looked good and even choice of smoked and normal bacon which is a real nice touch and I’ve not seen that anywhere. Pastry’s, cakes, even bacon and cheese turnovers. In all I would stay again and hope for the few changes.

Good for price plus could take my dog. Can also take dog down to breakfast. Friendly staff

This property was a disgrace. Our lights went out several times we had water running inside our window. The heat did not work, and we were absolutely freezing. The staff seemed to have no clue at all. The building itself is very poorly maintained and rundown.

Everything