Does Malmaison London provide parking?

Yes, Malmaison London provides parking. Please confirm details directly with the hotel.

What do past guests say about Malmaison London?

Malmaison London is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Malmaison London

Name: Malmaison London
Address: 18-21 Charterhouse Square, Central London, London, England, EC1M 6AH, 18-21 Charterhouse Square, EC1M 6AH, England
Rating: 8.8

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8.8

/10

Very Good

1,004 reviews

What Guests Say About Their Stay

Beth

10.0

/ 10

This is the quietest hotel I have stayed in in London, excellent considering the location! We had a standard room, it was nice and the bathroom was great, nice shower and shampoo etc smells amazing. The sink wouldn’t drain but they fixed it quickly. The air con is odd and has to be set on the sunshine to work, not the ice picture it usually is (even tho it’s an option…). Check in took an annoyingly long time and we agreed to breakfast for both days at a reduced rate. Checkout today showed that only one was charged at the “rate” and they had no way of changing it - not impressed with how that was handled - “sorry madam we can’t change it now”. Disappointing considering the hotel experience was otherwise very good.

Will

10.0

/ 10

Very happy and nice quiet location for the centre of London. Will stay again. Staff were very helpful.

pete

10.0

/ 10

A really warm welcome on arrival and a good, modern, comfortable club room - not a great view at the front of the building but it didn't matter as the hotel was just a base for getting out and about. The location really works - just a short walk from Farringdon Station (very easy to get to from King's Cross / St Pancras on Thameslink). Plenty of places to grab a coffee nearby (Pret / Black Sheep literally round the corner). All staff we met at reception checking in and out, in the bar and cleaning staff were friendly and helpful. Overall a really solid choice for a London hotel.

In the Area

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18-21 Charterhouse Square, Central London, London, England, EC1M 6AH

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Staying at Malmaison London is a good choice when you are visiting Central London. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Malmaison London

18-21 Charterhouse Square, Central London, London, England, EC1M 6AH

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Discover More About Malmaison London

General
Near St. Paul's Cathedral

Location
With a stay at Malmaison London, you'll be centrally located in London, within a 5-minute drive of St. Paul's Cathedral and The British Museum. This boutique hotel is 1.6 mi (2.5 km) from Tower of London and 1.6 mi (2.6 km) from Oxford Street.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Barbican Centre - 0.7 km / 0.4 mi
City, University of London - 0.9 km / 0.6 mi
St. Paul's Cathedral - 1 km / 0.6 mi
The Strand - 1.2 km / 0.7 mi
Liverpool Street - 1.4 km / 0.9 mi
Blackfriars Bridge - 1.5 km / 0.9 mi
Tate Modern - 1.8 km / 1.1 mi
Sky Garden - 1.9 km / 1.2 mi
Royal Opera House - 2.1 km / 1.3 mi
Savoy Theatre - 2.1 km / 1.3 mi
Covent Garden Market - 2.1 km / 1.3 mi
The British Museum - 2.2 km / 1.4 mi
Russell Square - 2.2 km / 1.4 mi
River Thames - 2.2 km / 1.4 mi
Borough Market - 2.3 km / 1.4 mi

The nearest airports are:
London City Airport (LCY) - 12.7 km / 7.9 mi
Heathrow Airport (LHR) - 35 km / 21.8 mi
Gatwick Airport (LGW) - 85.7 km / 53.3 mi
Luton Airport (LTN) - 54.6 km / 33.9 mi
Stansted Airport (STN) - 62.6 km / 38.9 mi

The preferred airport for Malmaison London is London City Airport (LCY).

Facilities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include wedding services and a banquet hall.

Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in London? This hotel has 721 square feet (67 square meters) of space consisting of conference space and meeting rooms.

Dining
Enjoy British cuisine at Chez Mal Brasserie, a brasserie which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.

Rooms
Stay in one of 97 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Malmaison London

Fitness Center

Functional Hall

Lobby

Accommodation Services

Exterior

Things to Do

Fitness center

Food and Drinks

Breakfast

Connectivity

Free WiFi

General

Banquet

Accessibilty

Disabled access friendly

Public Facilities

Smoke-free area
Safety deposit box
Elevator

Hotel Services

Laundry service
Wedding service
Luggage storage
24-hour Receptionist
Concierge

Business Facilities

Meeting rooms
Conference rooms

Accommodation Policy & General Information in Malmaison London

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Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions.

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 11:00

Fee for full breakfast: approximately GBP 27 for adults and GBP 13 for children
Nearby parking fee: GBP 30 per night (1640 ft away)
Pet fee: GBP 25 per pet, per day
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Property does not require health documentation at check-in, Professional property host/manager, Green Tourism Program, Cashless transactions are available, Essential workers only - NO, Property does not offer onsite COVID-19 testing

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 00:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Malmaison London	97
Another facilities in Malmaison London	Fitness center, Breakfast, Free WiFi, Banquet, Disabled access friendly

Frequently asked question in Malmaison London

What are available facilities at Malmaison London?

There are top facilites at Malmaison London such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Malmaison London?

The standard check-in time at Malmaison London is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00

Does Malmaison London provide breakfast?

Yes, Malmaison London provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Malmaison London?

Malmaison London is a 4.0-star hotel.

How many rooms are available at Malmaison London?

Malmaison London has 97 rooms in total.

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More Reviews from Other Guests in Malmaison London

Overall Ratings & Reviews Malmaison London

Other sources (1,004)

8.8

Very Good

From 1,004 reviews

Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

8.8

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Traveler Reviews Malmaison London

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Top reviews

CHRISTIAN

with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

A really fab hotel at a great price with tube stations nearby.

Helen

Friends and Family with Friends

6.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Lovely hotel. Great location by The Barbican tube station. Very easy to get around. Also very quiet. Really slow check in ! Like unbelievably slow. Room upgraded which was amazing as we did not ask for it. Shower did not get hot at all which was not great but the room was lovely apart from that. Checkout again very slow. Overall I would definitely stay again as the problems with staff did not outweigh the great location and lovely rooms.

Nicholas

with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Very pleasant stay

Beth

with Partner

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Will

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Very happy and nice quiet location for the centre of London. Will stay again. Staff were very helpful.

Jon

2.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Only a one-night stay after a meeting in London - but hugely disappointed when I decided to eat there and took advantage of the much-publicised 'half price steak' offer. Only to be told after finishing a reasonably good fillet - that the offer was only applicable over two courses. It was late and I did not want a big meal. Over £60 for this meal (I had tap water) was way over the top, even for London. It was nothing special - the parmesan and truffle fries were poorly executed. It was just disingenuous and the brush-off I got at reception when I flagged this on leaving summed up the Malmaison attitude. Net result, a poor review (you can do better elsewhere, the breakfast was OK, but in truth, on par with Premier Inn) - and I won't likely be stepping foot in a Malmaison hotel ever again. It could have been such a better experience.

Jon

2.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Bryn

6.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

The AC was not working during a heatwave

pete

with Partner

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

David

8.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Stunning hotel in wonderful surroundings. The staff were excellent and the room was fantastic. The only slight disappointment was upon arrival as I had to wait over 5 mins to check in as the reception desk was unmanned. However, I did receive a room upgrade (unsure if the two were connected) so one counterbalanced the other.

Mark

with Partner

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

The hotel staff are amazing & very hopefully & victor at the front desk as always been very hopefully.

James

with Partner

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Victor on reception was excellent, attentive and couldn't help enough. Hotel is well situated and clean. Breakfast was very nice. We would stay here again

with Partner

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Great location right by the lovely Charterhouse Square park. Easy to walk to lots of places including the river and south bank. Very friendly and helpful staff, lovely spacious room.

Michelle

with Partner

8.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

We stayed at the Malmaison London for one night yesterday and had a really positive experience overall. From the moment we arrived, we were greeted by Victor, who gave us a genuinely warm welcome. He provided all the information we needed for our stay, along with a parking permit for the Malmaison spaces, which was really helpful. We arrived earlier than planned as we were attending a wedding, and Victor kindly arranged an early check‑in for us. This made a big difference to our day and was very much appreciated. We had booked a standard double room. What I hadn’t realised beforehand was that breakfast wasn’t included, and it would have been an additional £22.50 per person. The room itself was compact but clean, with a comfortable bed and a complimentary bottle of water in the fridge. The only downside was that there were no windows that opened, just a large glass panel, which made the room feel a little enclosed. That said, the location is excellent, especially if you’re exploring the area or attending an event nearby. Overall, a pleasant stay with great service, particularly thanks to Victor’s hospitality.

Ian

8.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Really good hotel. Have stayed a few times on business, so don’t really use the facilities. However the staff are really good and the rooms are fab. Really good location.

Russell

with Partner

6.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Took an age to check in as only one person working. Tried to go for lunch in the brasserie while we waited to check in and were told there were only two people working so there would be a delay if we wanted to eat. There were only 4 people in the restaurant, so hardly busy. Not the standard of service I would expect from a Malmaison, so a little disappointing.

Ian

with Partner

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Great location, super helpful staff, clean room and will visit again.

Victoria

with Partner

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Great location. Lovely hotel. Brilliant staff

Stephen

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Great location and a lovely hotel. The staff are really nice. Yes, it would be nice to have breakfast included as part of the basic rate - it’s quite an expensive additional option. This will be the only reservation I would have. Other than that, it’s a fantastic hotel.

Avril

with Partner

10.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Fabulous! Great busy area for bars, restaurants etc.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.